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    ADT Security Services

    1.8 (5 reviews)
    Open 7:00 am - 9:00 pm

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    Services - ADT Security Services

    Fire protection services

    Home automation repair

    Component automation

    4 More Services

    Security monitoring services

    Security system installation

    Security system repair

    Home system automation

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    A-1 Fire Hardening Solutions

    A-1 Fire Hardening Solutions

    (3 reviews)

    Jeff goes above and beyond to assist his customers. When I first requested a meeting at my…read morebusiness, he came to share the advantages of Fire Resistant Vents with me. His extensive knowledge and genuine passion for helping others prevent catastrophic fires were evident. He then visited my home to assess my specific needs. Later that day, he returned to install a sample of the vent system, which I can see before and after. The installation process involved many vents, and I feel confident that he will ensure everything is done correctly the first time.

    We have just completed a whole regimen of fire hardening tasks around our home and we sleep better…read moreat night knowing that what we have done will greatly increase our chances of our home surviving in a wildfire . We are now in the process of asking our insurance company for a discount. We are coming into the high season for the Santa Ana winds. These winds, coupled with drought conditions, will make for very combustible conditions. So I strongly recommend that all homeowners get serious about "fire hardening" your homes ASAP. I also recommend that you take advantage of A-1 Fire Hardening Solutions free fire prevention inspection. The owner Jeff Thomas is a knowledgeable professional, and easy to work with. He is endorsed by multiple insurance companies and is a "preferred" fire-hardening contractor by the Ventura Regional Fire Safe Council, which speaks volumes about his credibility and the quality of his work. We found his prices to be quite reasonable

    ADT Security Services

    ADT Security Services

    (194 reviews)

    Chatsworth

    *******Update on this review. After contacting ADT to cancel my alarm subscription, the…read morerepresentative gave me a $250 service credit and lowered my monthly payment. The service I received from the tech. was exceptional. Unfortunately one shouldn't have to threaten to cancel in order to get good customer service.************* I have had ADT for more years than I can remember and I'm now rethinking the whole thing. I have already had numerous issues to which they blamed my monitoring service (which was given to me through ADT.). But when I was about to give them up they came and upgraded my whole system for free with and changed the monitoring service. I decided on I'll stay. They made lots of promises but sadly, they seem to have been empty promises. Now, I am having two windows replaced/installed and to put two new sensors on the windows they was to charge me a minimum of $154 just for labor. Sticking new sticky back sensors on the windows $154!!!!! The whole system was free but now that I want to change out two sensors, oh that's $154. I was told when I got the system that maintenance was covered, and when I called to arrange scheduling they didn't tell me it would cost. Only when the scheduler called did they tell me "I don't know if ADT told you but they charge for that". Well I'll just stick my old sensors back on with sticky tape for free, rethink this whole ADT thing and probably go with any other company who backs they're sales promises. I guess I wanted to believe that was ADT. I guess I should have known better based on my history with them already.

    SCAM ARTISTS OF THE YEAR…read more I'm actually shocked that they've been in business this long and conduct themselves in such a way. The salesman Landon told me they have a special for $25 for the equipment, after the technician left they charged me $500 for the equipment, then an additional $300 for the keypad that was supposed to be included, didn't install the right equipment, then told me it was an additional $300 for the right equipment. So I went from $25 to $1100 for the equipment alone. I reached out to their office and spoke to Jolessa, Helen, Psy, Lee, Jackie, Alexis, Eric, Sophie, Roslyn, Jolene, and Amanda. All of which "Are so sorry" and "Wanted to help me." So far there is no resolution and if I want my equipment Landon promised me at $25 I have to pay $1100. I asked them to remove it and cancel my service and they told me, "I am responsible for the duration of the contract cause I signed off in it" before the installer left. Which is not true, I never signed anything nor did he ask me to. PLEASE STAY AWAY I HAVE NO IDEA HOW THEY ARE STILL IN BUSINESS WITH THESE PREDATORY FRAUDULENT BUSINESS PRACTICES!!!! In response to the owners reply, which was almost immediate and obviously a boiler plate response. I already emailed AlwaysThere@adt.com and did not get a response. It seems they post this in an attempt to make the public think this is a resolution for a unsatisfied customer. Thus far it is not!

    ADT Security Services - securitysystems - Updated July 2026

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