Adore x Black Ball
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I love a good Taiwanese dessert with taro, potato and grass jelly and decided to give this place a try after seeing their pictures on social media. Walking in, the place was busy after dinner and seemed chaotic as people had moved chairs away from tables so we had to make a new table set up with chairs. We looked at the menu and were confused with what's in each of the desserts. Luckily the cashier , where you order and pick up food from was patient. After some explanation we decided to place our orders and were told the ingredients are not ready. Long story short, they ended up making a fresh batch of taro paste for the dessert and replaced the mini potato balls with original sized ones after I pointed out that was not what was on the menu. The taro balls were fine, potato balls were mushy and the freshly made taro paste needed to be cooled down. Overall, it's food court quality dessert at its best and take note to compare what you receive with the photo displayed as they substitute things on the fly. Would I go back? Probably not unless they improve the ambience, ingredient control, customer service and food quality. Sadly, it didn't live up to its hype.
Adore is a charming café in Commerce Gate that offers a wide selection of desserts, including pastries, cakes, and bingsu, along with a variety of drinks such as teas, coffees, sparkling beverages and more. We ordered the ice cream shaved ice and the tea cake set, which includes your choice of cake and tea or coffee. We chose the tiramisu cake, and it was incredibly creamy and delicious, definitely my favorite! The coffee was good as well, though a bit on the sweeter side. The shaved ice was decent; I just wish it had a bit more flavour, but the toppings made it enjoyable. And you can customize the topping you want. I would definitely return for their cakes and to try more of their pastries. The service was good and the staff was very kind and patient. I would say they have a big seating area for a cafe with different tables from two seater to bigger 4 seater.
Lovely Taiwan dessert located in Commerce Gate Plaza Reasonable price, clean and comfortable Desserts have good summer refreshing choices, also cakes and cream puff Good service and friendly
I have high expectation as Black Balls this suppose to be a franchise from Taiwan and serving Taiwanese desserts. Price seems to be reasonable and the portion is decent. Unfortunately they are just not good. There is also some confusion if this is a self serve order at the counter or with table service. The table next to us has 5 customers sharing a slice of cake?? By the time we were leaving, there was a line waiting for table.
I'm extremely disappointed with my experience today. I paid $7.99 through Too Good To Go for a "surprise bag" from Adore Cake, advertised as about $24 worth of food. Instead, I received a single bowl of grass jelly -- that's it. The most expensive grass jelly on their menu is around $12, so this is nowhere near the promised value. I've bought their surprise bags before and always got a nice mix of pastries and cakes, so this felt like a slap in the face. Too Good To Go is meant to offer appealing discounts on end-of-day food so it doesn't go to waste -- not charge customers almost full price for one regular menu item. Paying nearly $9 after tax for this completely defeats the purpose of the app. I felt scammed, embarrassed, and honestly insulted. I used to love Adore Cake, but after this experience, I won't be returning.
This place is new in the area, thought I would give it try. Ordered a bunch of goodies to share, bc why not!!! The service was great. You order at the counter and pick it up after. It was quiet surprisingly, but again it's new and probably not many know about it. I say it's "new" bc I haven't seen it until now. I know of one in the west coast but not in Markham. Also it's "adore x blackball" so it was it a bit tricky trying to locate this on yelp.
Strawberry shaved ice was pretty good. The combination of vanilla ice cream, chewy small balls, strawberry pieces & strawberry puree was tasty. The shaved ice was rather coarse though. I got it at 50% off, which was nice.
Lovely place, many people on a weekend afternoon. They make really great cakes. My favourite is taro basque.
This was a very unenjoyable experience. I saw pictures of the matcha and chocolate mochi and was very excited to visit this establishment. I walked into the restaurant and I found that the aesthetic of the place was very nice and seemed cozy. The lights were very nice to look at, but not too bright and it was very well lit. The counter as well as tables and chairs also meshed well with each other. When we went to order, the service was fine and they seemed amicable, but I was extremely disappointed to find that half of the items on the menu were not available. Not only was the matcha and chocolate mochi that I was hoping for unavailable, but 5 of the available drinks were also unavailable. I was extremely disappointed, but was still craving some sweets so I opted for the Kyoto Matcha Shaved Ice, but unsurprisingly, they did not have Matcha Ice Cream with the product so I had to substitute it with the mango ice cream. At this point, I was already very unsatisfied with my experience; what I came for was unavailable and the substitution that I was hoping to save the experience, the matcha ice cream, was also unavailable. Trying to save this experience, I tried to be understanding of the situation and hoped for the best, but after asking for the mango ice cream on the side, they still managed to leave it on the top. Not only that, but the shaved ice cream tastes horrible. The matcha tasted horrible and the mango ice cream was also very unsatisfactory. The matcha pudding also did not taste like anything and the only enjoyable part of the dish were the three little white squishy balls located on the side. Overall, this was a very unsatisfactory experience. My expectations were ruined and my excitement to try the items on the menu were also destroyed by the lack of available options on the menu, therefore I would have to rate this experience 1 out of 5 stars.
22 days ago
2 months ago
Charming cafe located in the Commerce gate plaza. Hard to find the entrance coz it's connected with Black Ball but they have a separate seating area and serve the most delicious shaved ice, cake and cream puffs. Tried the mango durian shaved ice and ut was so good! I have previously had a really bad experience with eating shaved ice so I was hesitant to try it but this one was actually so good. It wasn't frozen and the texture was just perfect. You can tell they use real milk to make it. Tried the hazelnut sea salt cake and this one was also yummy! Had to try their famous jasmine grape cream puffs and it was so refreshing! The hazelnut one was also pretty good. Overall a nice cafe to hangout! read more
I really enjoyed the flavoured puff pastries from this place. And they have many flavours. Not all flavours are featured on each day, and usually there's not much left by late afternoon. I tried their matcha puff and fell in love. Also tried the mango flavour, but the mango taste is weak. Looking forward to trying their cakes next time!! read more
I love a good Taiwanese dessert with taro, potato and grass jelly and decided to give this place a try after seeing their pictures on social media. Walking in, the place was busy after dinner and seemed chaotic as people had moved chairs away from tables so we had to make a new table set up with chairs. We looked at the menu and were confused with what's in each of the desserts. Luckily the cashier , where you order and pick up food from was patient. After some explanation we decided to place our orders and were told the ingredients are not ready. Long story short, they ended up making a fresh batch of taro paste for the dessert and replaced the mini potato balls with original sized ones after I pointed out that was not what was on the menu. The taro balls were fine, potato balls were mushy and the freshly made taro paste needed to be cooled down. Overall, it's food court quality dessert at its best and take note to compare what you receive with the photo displayed as they substitute things on the fly. Would I go back? Probably not unless they improve the ambience, ingredient control, customer service and food quality. Sadly, it didn't live up to its hype. read more
Adore is a charming café in Commerce Gate that offers a wide selection of desserts, including pastries, cakes, and bingsu, along with a variety of drinks such as teas, coffees, sparkling beverages and more. We ordered the ice cream shaved ice and the tea cake set, which includes your choice of cake and tea or coffee. We chose the tiramisu cake, and it was incredibly creamy and delicious, definitely my favorite! The coffee was good as well, though a bit on the sweeter side. The shaved ice was decent; I just wish it had a bit more flavour, but the toppings made it enjoyable. And you can customize the topping you want. I would definitely return for their cakes and to try more of their pastries. The service was good and the staff was very kind and patient. I would say they have a big seating area for a cafe with different tables from two seater to bigger 4 seater. read more
1 year ago
Lovely Taiwan dessert located in Commerce Gate Plaza Reasonable price, clean and comfortable Desserts have good summer refreshing choices, also cakes and cream puff Good service and friendly read more
3 years ago
I have high expectation as Black Balls this suppose to be a franchise from Taiwan and serving Taiwanese desserts. Price seems to be reasonable and the portion is decent. Unfortunately they are just not good. There is also some confusion if this is a self serve order at the counter or with table service. The table next to us has 5 customers sharing a slice of cake?? By the time we were leaving, there was a line waiting for table. read more
1 year ago
I'm extremely disappointed with my experience today. I paid $7.99 through Too Good To Go for a "surprise bag" from Adore Cake, advertised as about $24 worth of food. Instead, I received a single bowl of grass jelly -- that's it. The most expensive grass jelly on their menu is around $12, so this is nowhere near the promised value. I've bought their surprise bags before and always got a nice mix of pastries and cakes, so this felt like a slap in the face. Too Good To Go is meant to offer appealing discounts on end-of-day food so it doesn't go to waste -- not charge customers almost full price for one regular menu item. Paying nearly $9 after tax for this completely defeats the purpose of the app. I felt scammed, embarrassed, and honestly insulted. I used to love Adore Cake, but after this experience, I won't be returning. read more
This place is new in the area, thought I would give it try. Ordered a bunch of goodies to share, bc why not!!! The service was great. You order at the counter and pick it up after. It was quiet surprisingly, but again it's new and probably not many know about it. I say it's "new" bc I haven't seen it until now. I know of one in the west coast but not in Markham. Also it's "adore x blackball" so it was it a bit tricky trying to locate this on yelp. read more
2 years ago
Strawberry shaved ice was pretty good. The combination of vanilla ice cream, chewy small balls, strawberry pieces & strawberry puree was tasty. The shaved ice was rather coarse though. I got it at 50% off, which was nice. read more
3 years ago
3 years ago
This was a very unenjoyable experience. I saw pictures of the matcha and chocolate mochi and was very excited to visit this establishment. I walked into the restaurant and I found that the aesthetic of the place was very nice and seemed cozy. The lights were very nice to look at, but not too bright and it was very well lit. The counter as well as tables and chairs also meshed well with each other. When we went to order, the service was fine and they seemed amicable, but I was extremely disappointed to find that half of the items on the menu were not available. Not only was the matcha and chocolate mochi that I was hoping for unavailable, but 5 of the available drinks were also unavailable. I was extremely disappointed, but was still craving some sweets so I opted for the Kyoto Matcha Shaved Ice, but unsurprisingly, they did not have Matcha Ice Cream with the product so I had to substitute it with the mango ice cream. At this point, I was already very unsatisfied with my experience; what I came for was unavailable and the substitution that I was hoping to save the experience, the matcha ice cream, was also unavailable. Trying to save this experience, I tried to be understanding of the situation and hoped for the best, but after asking for the mango ice cream on the side, they still managed to leave it on the top. Not only that, but the shaved ice cream tastes horrible. The matcha tasted horrible and the mango ice cream was also very unsatisfactory. The matcha pudding also did not taste like anything and the only enjoyable part of the dish were the three little white squishy balls located on the side. Overall, this was a very unsatisfactory experience. My expectations were ruined and my excitement to try the items on the menu were also destroyed by the lack of available options on the menu, therefore I would have to rate this experience 1 out of 5 stars. read more
3 years ago
A wonderful experience at this cozy and clean dessert spot. The design is beautiful, and the staff is incredibly friendly and welcoming. They have a wide variety of cake options, and when I walked in for a birthday cake, they immediately made a fresh one for me. The wait time was only 30 minutes, and the cake tasted fresh and beautifully made. Thank you so much ! It's super delicious highly recommend the Hazelnut Seasalt cake, it so good! read more
2 years ago
2 years ago
