My sister and I treated ourselves to lash lifts and tints for our birthdays. It was such a…read morewonderful experience! Courtney is great - friendly, fun, very professional, and great at what she does. The place is beautiful- -spotless, and so beautifully designed. It was a very special way to spend an afternoon together.

NEVER AGAIN. $1300.00 down the drain…read more I lost my brows due to very low thyroid function last year and decided to finally have my brows done. I made an appointment (and by the way, you need to pay a 50% "non-refundable" deposit when you make an appointment, which should've been my first red flag) I was also shocked that the service was $1300.00. But, stupid me, for that price, I thought that meant my brows were going to look exceptionally great The day of my visit, I showed Courtney a picture of myself so that she could clearly see what my brows normally look like and what I expected them to look like. She assured me that that's what they would look like. After close to two hours and toward the end of the procedure, she told me that my skin was "tough" When she was done, I looked in the mirror expecting to see brows like I showed her in my picture. Instead, my "brows" resembled two thin, auburn worms across the tops of my eyes (my brows are normally thick and dark brown). Courtney assured me they'd look better after my second appointment. To say I was disappointed would be a vast understatement, but I made my "follow-up" appointment for a few weeks later (an additional fee, by the way), paid my remaining 700.00 and left. By day two, my brows were back to being bare, all traces of the "work" Courtney did were completely gone. The following day, I had an appointment with my dermatologist (who's office also does brows and other services), who could not believe I had anything at all done to my brows. He also couldn't believe I was charged for "What??? What did she charge you for? You have absolutely NO eyebrows". I was completely humiliated. The following weekend I was at a party with two women who own a brow bar. When I showed them my (non-existent) brows and told them about my experience, they couldn't believe I had anything done at all, as there were absolutely no traces of ink on my brows, nor was there any "peeling". They also couldn't believe the amount of money I paid and both encouraged me to reverse the charges, as services were not rendered. The following day, I called my bank and did reverse the $1300.00 charge back to my bank account. I also immediately sent Courtney a text as well as a voicemail letting her know that the "brows" were completely gone, that I had reversed the charges and questioned her services. She immediately called me saying she let me know my "skin was tough" during the procedure. Yet, instead of stopping the procedure, knowing it wasn't going to work, she kept going and then had the nerve to charge me $1300.00. She also told me on the call that she needed to be paid for her "time". She had absolutely no interest in the fact that I wasted MY own time being there, nor the fact I didn't receive the services promised. She did offer to have me come back so she could make it right, but by this time (when I told her my dermatologist laughed when he saw my brows three days after my procedure and didn't believe I had anything done, Courtney became extremely defensive and told me she didn't give a "F" what my dermatologist thought), I had absolutely no faith in her, as she could have "made it right" during my first visit, or stopped the procedure completely once she saw my brows were "not taking the ink". Instead, she gave me crap brows which disappeared 48 hours later and had the audacity to charge me for them. I wanted to end the call, so I told her I'd be back. However, after speaking to others in the field, they strongly advised me NOT to return to her. I then sent a text telling her I had a face peel and was advised not to have my brows done for a few more weeks, to which she replied it was fine for me to come even though I'd had a face peel. Which I was absolutely not going to do. I canceled the follow-up. I had already been through too much with this woman and had absolutely no faith in her. Also, after her cursing regarding my dermatologist, I saw an unprofessional anger which made me very uncomfortable. Fool that I am, I actually reversed the charge so that she did get her full 1300.00, when I should've filed a police report for theft of service. However, I just wanted to be rid of this woman, who charged me $1300.00 for a service I never received. I'm not sure which was worse, the fact that she kept working on my brows when she knew damn well the ink wasn't taking, or that she charged me for a service I never received. We live and learn. I have since been referred to another professional, who did an amazing job!

Maria is amazin, she does my nails for 1 year already. Strongly recommend this place in Chatham NJ…read more Book for appointment

The whole experience was disappointing. I had made an…read moreappointment for me and my mom early in the morning. When I walked in I was told they could take only one of us, as they didn't have any technician available and that they had sent me a text about it which I did not receiveAnd what's worse that in a minute after that they took a walk in few minutes after that. The nail technician rushed through everything partly because the owner was giving her gestures The lady in charge was rude and has no clue what customer service means? Don't think I'll ever come back

So friendly and welcoming here! Manicure and pedicures thorough and professional. So many designs…read moreand colors available! Great service

I had a very disappointing experience at La Mode, specifically with a technician named Kevin…read more I came in to have my acrylic nails properly soaked off and to get a gel set with a specific shape and style. I showed a picture of exactly what I wanted. Instead, Kevin chose not to soak off my acrylic, he filed down with the machine and rushed through the process, leaving my nails uneven with leftover acrylic still on them. On top of that, he cut my nails short and rounded them without ever asking me, this was not what I requested at all. When I politely asked if he could reshape them, his attitude immediately changed. He became rude and dismissive and then said, "I'm done here," refusing to continue the service. I was left with nails I didn't ask for and had to leave feeling completely unheard and dissatisfied. I do want to acknowledge that another staff member was very kind and apologetic, which I appreciated. However, the overall experience was extremely unprofessional, and I would not recommend booking with Kevin..

Wonderful salon! Amazing customer service. Love and care is clearly put into their work. Highly…read morerecommend!

Clean, excellent mani/pedi, and everyone was very helpful and kind. Can't wait to come back!read more

Amazing service and sweet staff! I've been coming here for just under 10 years now for lash…read moreextensions with Steph (and color/cuts) and she is the BEST! She knows the best lashes to fit your eye shape and how to keep your natural lashes healthy. I've never had an issue with reactions in any of the many years I've been coming here - and everytime they look amazing! All the ladies are super friendly and sweet and accommodating to all!

highly disappointed--- color and picture of what I wanted did not--- I…read morerepeat-- did not match. after 2 weeks, I decided to get a pixie to remove most of this and at a price of 325! I hope I learn my lessons to not taking everything at peoples word

Let me start this review off by saying that I am extremely particular with my eye brows. I have…read moretried dozens of places and normally end up driving 40 minutes away to get my brows done because I am that crazy lol. After coming in contact with The Body Dept on Instagram and studying all of their brow work, I decided to give it a try. I am so happy I did! 1. My brows looked incredible, perfect thick shape and clean crisp corners. 2. I have really sensitive skin and normally when I wax I break out in terrible hives. But her wax didn't cause me to react, when I brought it to her attention she uses special hypoallergenic wax because I'm not the only person who this happens to (huge win in my book) 3. She just won internationally waxer of the year.... mic drop. Run don't walk to get waxed by Lauren!

I would NOT recommend this establishment. I made an appointment to have my brows threaded but had…read moreto cancel It as my brows did not grow in enough to be threaded at that time. On the day before my appointment, I had just returned from a business trip and realized that my appointment was a day away. I called and explained to the stylist, but they charged me for the appointment in FULL and put through several charges so that when I looked at my credit card statement there were five attempts. I had only been there once before so I would hope that a business trying to establish itself would make an attempt to accommodate its customers. Of course, the person I spoke with was a stylist not management which is Unfortunate for the owners who will definitely suffer as a result of this type of poor customer service. For the owner: Words to the wise: your customers pay your bills and support your business. Treat them with the same treatment you would want as a customer and you will be a success but if not your business will become your failure.

Care, attention to detail and a friendly atmosphere are the hallmarks of this salon. I love getting…read moremy haircut here. Grace, Rula and Marie are all expert in what they do.

I live in San Diego now but have been meaning to review Salon Profilo. I'm originally from NJ and…read moremy mom, sister, and I went here for years. We love Rula and Grace. They recently did all of our hair along with the whole bridal parties hair for my sisters wedding and it was wonderful. They did an absolutely phenomenal job and I'm very picky! Kasha is great too for eyebrow waxing!

I came by with my gf around xmas when she told me she was waiting to try this new expensive nail…read moresalon that had opened while I was away. All the yelp reviews echoed the sentiment about their high price, but we tend to spoil our nails :) Right after we arrived, the place started to get packed and we expected a quick mani & go. To our surprise, the technician (I forget her name) didn't seem to rush at all. At first I was a little anxious that we were holding up the crowd, but as we received our mini-massages and steady mani/pedi, we were glad we chose this place. Then came the bill. We knew the price going in, but seeing the physical bill made me flinch a bit. However, I believe you pay for what you get, and the service we received that day made us feel like queens. While I can't tell you if the mani/pedi is that much better to justify the high price, I think with this place, it's all about the experience and the atmosphere. I can't wait to go home so I can go back here. Maybe it'll be cheaper, too!

I have tried to go other places, but I always come back here even though I moved and it is no…read morelonger close to my home. The atmosphere is tranquil and elegant, and the quality is always excellent. I just got the best gel manicure that I have ever had. It may be a bit more than other places, but it's worth it for the quality and consistency of the experience. Elvia did a great job and Stephanie, the manager/owner, is great; polite and professional.