My coworker dumped the task of getting a house wired up for a 3-day hybrid meeting on me the week…read morebefore a 9am Monday morning start -- which meant a Sunday setup with hardly any notice. I reached out to a few places, but Canal Sound & Light were the only ones who could do it. That was my lucky break. Saturday before the event, the venue calls to say their HVAC system is busted and they need to move us to a different location down the street. Canal Sound & Light were awesome throughout. Even though I'd never organized a meeting like this, they identified what we needed, gave us a reasonable quote for it, made themselves available for setup and teardown before/after the event, and even adjusted the equipment rental and pricing on the fly when they realized we didn't need a TV because the new venue had one in place already. Everyone was super nice, clearly knew what they were doing, and yet never talked down to me. And the sound was so good, the remote participants could hear us better than we could hear each other in the room. @_@ The event was August 2022, but I realized I never wrote a review. They totally deserve 5 stars. I hope they never go out of business.

Placed an online order for an item. Never received a confirmation email. Strike 1…read more A week goes by and my credit card authorization hasn't turned into a charge and still no email so i call. Was told that the product just arrived at the warehouse and would be shipped out that day. Strike 2 -- dont show an item as in stock if you didn't already have it in stock. Two days later, still no email or tracking info, so I have to call again. Strike 3. This time was told by a different guy that my order was refunded because it was out of stock. But I check online and the product is showing as in stock still with a price 2x what I paid (now in line with the rest of the online sphere's pricing) -- idk how many strikes to count for these events but it would be several. Why am I being lied to? Why have I had to reach out every time instead of proactive communication from the retailer? Why was my purchase price not honored like any good retailer would? On top of that, the guy I spoke to the second time offered to have the guy from call #1 contact me as he was the one running point on all this of this and of course I never received a call. Bunch of lying cowards at the fulfillment department of this company. Everything you dont want in a customer experience. Would never spend a dime supporting a business like this.

We rented a digital piano from Pro AV Rentals for our wedding, and Erik made the whole process a…read morebreeze. He replied right away to every question and helped us pick exactly what we needed. The piano looked brand new, sounded great, and showed up right on time. On top of that, the price was better than anywhere else we checked. Couldn't have asked for an easier experience--highly recommend Erik and Pro AV Rentals, and we'll definitely use them again.

Rented a stage and sound from these guys a few times. Great spot. Never had an issue.read more

We had our camera stolen, an expensive one. It was our final show night. Curtain in six hours. Last…read moreminute rental for a reasonable price. They were attentive and easy to work with. Drove over to brooklyn and picked it up only to discover a dead battery and no charger. Normally, this is where a review would go south, but after calling and explaining the situation, they immediately sent two full batteries and chargers in an Uber at their expense right to our venue in 30 minutes. Thats unheard of customer service. Will gladly recommend and do business with again.

Soundhouse is the best. I am a DJ who does 60+ weddings per year in NYC. If I need extra lights or…read morespeakers, I always get them from Soundhouse. Ask for Cary D, the sales manager. He will take good care of you! And if you drive, there is always room to park your vehicle right in front.

Prince from KTE Rentals provided us 4 cocktail tables with covers. He helped bring it in our lobby…read morearea and set up and put the covers on too. He provided great service, was on time, and they look great. Highly recommend.

From the owner: Limited Rental Offer Includes : Free Same Day Delivery On!!…read more Chairs, Tables, Projectors ,Tent,Bouncy Castle, Bluetooth Party Speaker, and More www.kterentals.com (Bonus’s include) 1) Free bugs spray if your event is in a background 2) Free cordless microphone (on us! only return after event) 3) Free plastic table covers 4) Free pocket travel water game (For kids) (Guaranteed) MoneyBack Guaranteed: if you cancel 24hrs before You event Date. Offer available only If you book now Call: 9733025644

A huge thank you to Terry and Gus for bringing our Rock-Ola Jukebox back to life after over 20…read moreyears! Your professionalism and expertise were evident throughout the entire process. Your patience in addressing every detail and your great sense of humor made the experience truly enjoyable. We are beyond thrilled that our jukebox works again and fills our home with music once more! Five stars from us for New York Jukebox! You guys are amazing!

Best party rental EVER!!!! 100 songs that you pick, all 45s. Your guests play whatever songs they…read morewant. Terrance is awesome! If you want something different from the usual iPod or DJ, this is for you!!!

Be careful. Do not count on them as your only source for equipment. The verification process is…read moreconvoluted, and takes way longer than you'd think. (Why did I get a call from the UK at 4:10am to ask me my date of birth? And what did I say that made them cancel my account before 9am that morning? I still have not received an answer about what happened.) There may be ways in which this company is useful, but I repeat: DO NOT RELY ON THEM as your only source of equipment.

I usually don't write reviews, but these idiots at Fat Llama need to be called out for their shady…read morebusiness practices in the United States. First of all I have been contacted a dozen times through email and mobile under several different names. One instance on mobile they lied and said we have met up at an event where Fat Llama was. Little did they know I was in Miami on a job, no way we could have met. Theses clowns have repeatedly asked me to rent my Alexa Mini Package. They got this information through my Sharegrid, which has my website, which has my email. Little do these morons know is my camera package cost 75k and there measly 30k insurance will not cover it. With that said they have no idea what the F*** they are doing or what they are asking people to put on their Sharegrid clone. I would. I would not trust these people with my money or my gear. Please do not list your gear for this company. Go with Sharegrid it Kitsplit who actually know what they are doing.

Excellent experience. Sergio is very nice and responsive, will figure out exactly what you need,…read moreand projector quality and equipment was even better than I expected. Setup was also very quick and totally seamless. No problems at all, but in case there are any issues, Sergio is available over text to come and fix! Can't recommend this place enough!!

There's a reason Sergio has nothing but 5 star reviews. He's simply the best. Can fix anything and…read moreis super knowledgeable and friendly. He repaired a very tricky and complicated issue on our fairly expensive but aging epson projector which many people online said was unfixable. And he did it in just a couple days. He's honest and he's reasonable with the price too. Great guy. Great service.

I had my first production manager gig this month. It was 10 days of grind. I interacted with…read moreseveral vendors. It's Halloween season so Rooftop Films and their referral was booked out when we needed last minute projectors. I worked two other companies and *womp, womp* I missed Rooftop even though our relationship is new! They set the bar really high for these other companies. lol If I do more of this work, Rooftop's rental services are at the top of my list! The staff is courteous, thoughtful and professional!

While organizing a short film screening in NY from LA, Casey made the process so seamless. It was a…read morerelief knowing that he had it under control. From getting a quote promptly, answering all my questions over the phone, being on time and of course being there to test everything, Rooftop Films was a great company to rent from. I heard back from the people in NY that the event was amazing, and of course that's part to the hard work Casey did to make sure everything went smoothly. A follow up email from him stating that their rental revenue goes towards producing and exhibiting the work of independent film makers? Icing on the cake. No brainer for the future. I'll definitely be calling again. :)

Amazing service & great prices. I had originally ordered a large quantity of chairs and tables but…read moredue to the rain I had to cut it down last minute and she was super accommodating. They offer delivery or pick up, and returns are due the next day by 2pm. Will definitely use for future events.

Love love love this place! Her chairs and tables saved us…read morelast minute when the other company couldn't. She waited on us past her closing time. Very lovely lady. She has a customer for life. Her prices for chairs & tables are more affordable than the competition