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Audio video equipment rental

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Canal Sound & Light - Acoustical panel installation at Kubeh restaurant and bar.

Canal Sound & Light

(51 reviews)

$$

SoHo, TriBeCa

My coworker dumped the task of getting a house wired up for a 3-day hybrid meeting on me the week…read morebefore a 9am Monday morning start -- which meant a Sunday setup with hardly any notice. I reached out to a few places, but Canal Sound & Light were the only ones who could do it. That was my lucky break. Saturday before the event, the venue calls to say their HVAC system is busted and they need to move us to a different location down the street. Canal Sound & Light were awesome throughout. Even though I'd never organized a meeting like this, they identified what we needed, gave us a reasonable quote for it, made themselves available for setup and teardown before/after the event, and even adjusted the equipment rental and pricing on the fly when they realized we didn't need a TV because the new venue had one in place already. Everyone was super nice, clearly knew what they were doing, and yet never talked down to me. And the sound was so good, the remote participants could hear us better than we could hear each other in the room. @_@ The event was August 2022, but I realized I never wrote a review. They totally deserve 5 stars. I hope they never go out of business.

Placed an online order for an item. Never received a confirmation email. Strike 1…read more A week goes by and my credit card authorization hasn't turned into a charge and still no email so i call. Was told that the product just arrived at the warehouse and would be shipped out that day. Strike 2 -- dont show an item as in stock if you didn't already have it in stock. Two days later, still no email or tracking info, so I have to call again. Strike 3. This time was told by a different guy that my order was refunded because it was out of stock. But I check online and the product is showing as in stock still with a price 2x what I paid (now in line with the rest of the online sphere's pricing) -- idk how many strikes to count for these events but it would be several. Why am I being lied to? Why have I had to reach out every time instead of proactive communication from the retailer? Why was my purchase price not honored like any good retailer would? On top of that, the guy I spoke to the second time offered to have the guy from call #1 contact me as he was the one running point on all this of this and of course I never received a call. Bunch of lying cowards at the fulfillment department of this company. Everything you dont want in a customer experience. Would never spend a dime supporting a business like this.

Fat Llama

Fat Llama

(2 reviews)

Clinton Hill, Bedford Stuyvesant

Be careful. Do not count on them as your only source for equipment. The verification process is…read moreconvoluted, and takes way longer than you'd think. (Why did I get a call from the UK at 4:10am to ask me my date of birth? And what did I say that made them cancel my account before 9am that morning? I still have not received an answer about what happened.) There may be ways in which this company is useful, but I repeat: DO NOT RELY ON THEM as your only source of equipment.

I usually don't write reviews, but these idiots at Fat Llama need to be called out for their shady…read morebusiness practices in the United States. First of all I have been contacted a dozen times through email and mobile under several different names. One instance on mobile they lied and said we have met up at an event where Fat Llama was. Little did they know I was in Miami on a job, no way we could have met. Theses clowns have repeatedly asked me to rent my Alexa Mini Package. They got this information through my Sharegrid, which has my website, which has my email. Little do these morons know is my camera package cost 75k and there measly 30k insurance will not cover it. With that said they have no idea what the F*** they are doing or what they are asking people to put on their Sharegrid clone. I would. I would not trust these people with my money or my gear. Please do not list your gear for this company. Go with Sharegrid it Kitsplit who actually know what they are doing.

Adorama Rental - photographystores - Updated May 2026

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