Previously, I left a 2 star review about this place, but just today, as I came here to write a 5…read morestar review, I noticed they deleted the entire claimed business page from Yelp. Now it's just this unclaimed page. Today, I came in for an oil change. The process was smooth. Everyone was polite and friendly this time. They started doing this video thing that I REALLY LOVED! The mechanic records 2 videos as they are checking your car and providing verbal feedbacks like "Your brake pads have xxx inches left, tires have xxx left, both are in good condition. No rust was found.", and then they'll upload those videos to a webpage for you to review. As a very particular person, I freaking LOVE this! In fact, this might just be the reason for me to keep coming back to this place for oil change and maintenance needs.

March 24, 2026 I contacted Norm Reeves Toyota parts department to get a stock status on a part…read morebefore ordering. My call was placed at approximately 11:30 AM CST. Whoever answered the phone in the parts department was not the best person for the job, rude, short attention span, wanted to be somewhere else. That employee provided a very BAD representation of that business. I attempted to provide him with the Toyota part number and he cut me off, asking for the VIN, which I then provided. Impatient. When I provided the first of 2 part numbers, for a Camry mirror assembly with Blind Spot Monitor he then quoted me an astronomical price of w$522.00 for a combination part when I doubt exists. There is the actual mirror, and then a cover that goes over the mirror assembly, but I did NOT need the cover. When I attempted to confirm the part number by reading it back to him, trying to read it through advanced glaucoma - he became impatient, a bit sarcastic, and graduated to downright RUDE. Worse - he was trying to rip me off. I purchased the mirror from Pitt Toyota in Georgia for $119.69 plus tax, who were very polite and helpful, respectful, and got the part out to me within a few days. I have NEVER had such an awful experience purchasing anything as I attempted from Norm Reeves Toyota. Shame on the general manager for keeping that parts man on the job. Don't waste your hard earned money on those guys.

These guys were great! One of them, I wish I could remember his name, rescued me from accepting a…read morewrong diagnosis at a major company across the street. I also had them install a door handle a few days later. The charges were very reasonable. I definitely recommend East Dallas Automotive!

I recently had an accident with another insured driver- I was able to choose my body shop for…read morerepairs- instantly chose East Dallas Automotive. They have been so easy to work with. The owner is responsive along with the others he has employed. They have made working with my own insurance and 3rd party insurance companies seamless. Great work! A few items popped up after repair and they quickly came to pick car up and returned back within a 24 hr period. All concerns were addressed. Thank you East Dallas Auto!

Attention please: This car lot is shady . Don't every buy a car from this place…read more Horrible!!!! DO NOT TRUST!! The car lot will do anything to get the vehicle back to resell!! Very money hungry!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Titles are NO GOOD. Will not fix cars properly, will repo ur car if payment is 2 days late and charge a 200 repo fee on top of car payment! Do not give car facts! Also I ran the vin and he buys cars at the auction salvaged and sells them 3 or 4x what he paid. Another thing, he has his employees get on google and write reviews to make them look good. Regret ever doing business here. Live and learn!

From the owner: Located in Dallas, B7 Motors is a pre-owned, late model dealer that provides customers with a…read morecomplete automotive experience at competitive prices. We are passionate about luxury cars and we intend on sharing that passion with you when you purchase your new car from us today! Come by today and test drive the car of your choice with us. . . .

I worked with Edward "Eddie" Berrios and he has taken great care of me. Eddie is not a high…read morepressure sales person. I find him to be incredibly honest, trustworthy, and was able to answer all of my questions. I like to take my time when buying a car. I set up an appointment for a specific car on their lot. When I arrived Eddie allowed me to take my time by allowing me to test drive the car while he remained in the office. The vehicle was exactly as advertised but as a used car there were a couple cosmetic items I wanted taken care of as a part of the deal. Not only did he take care of my requests but there were a few things I didn't think to ask for that he had taken care of as a courtesy. The negotiation was comfortable and I feel Eddie represented me and the dealership well. After all the repairs were made, I picked up the car. A few days went by and there was an issue. I was concerned but Eddie was quick to ask me to bring it in. Eddie and the dealership calmed my concerns and made sure that the vehicle was working as it should. I feel that they truly believe that the car and this transaction represent who they are. I will work with Eddie the next time I purchase a vehicle as well as recommend him to my friends.

Where can I start off?! Honestly the best service and experience I have ever had at a dealership…read more Eddie is very professional and patient. He will make sure you are very well taken care of. I have been wanting to trade in my car for a different one and he made it a real smooth and easy process for me. He heard me out and understood the assignment! So good at his job. Will soon be going back to get another car for my fiancé! SHOUT OUT EDDIE AYEE

Not too much to complain about here. They have good prices and are swift. I only had a state…read moreinspection done since they didn't have the oil I needed for the car I drive. I will say the oil my car uses is a little particular as it's high mileage, full synthetic so I give them a pass there on short notice. The staff definitely had some personality, which I liked, but could see how others may see it as not professional. For me though, I'm more concerned with the end result and how fast it's done, which this place did a great job of. Overall, if you're looking for more simple work to be done on your car like an inspection or an oil change, I definitely recommend this place as they'll have you in and out in no time; however, I'd recommend somewhere else if you're looking for more deep repairs.

This place destroyed my car. I had a beautiful Mustang that I worked really hard for I took it up…read morethere for an oil change in 10 minutes later my motor went out and now the motor needs to be replaced in my car I can't even drive my car my car is ruined. They did a horrible job I'm not sure what they did to ruin my car but apparently they didn't put any oil back in it they didn't even change the oil filter it was the same old nasty one and I paid them almost $100 for a full synthetic oil change only to get my beautiful car destroyed. They do not want to take any responsibility they are denying all responsibility but a nice new low mileage car does not have the motor go out 10 minutes after getting an oil change. This is really seriously devastating to my life I can't get to work the pain the anxiety the $7,000 of damage they did to my car this it should be criminal they should go to jail for what they did to my car

On 3/5 I purchased a vehicle here. I returned 2 days later because the check engine light came on…read more Instead of informing me of what the issue was, they cleared the code and said it was nothing to be concerned about. I knew that was not true. The next day the light came on again. This is when I'm told it was a bad O2 sensor. We're going to order one and call you when it gets here, is what I'm told. This never happened. 6 weeks later I no longer have a vehicle and I'm out of $7000. DO NOT PURCHASE FROM THIS DEALERSHIP!!

We had an excellent experience purchasing from DFW Auto Financing. Fadi was out of town and in…read moreanother time zone, but ensured that the process went extremely smoothly. His employee is also very nice, and we encountered a repeat customer while there. He is honest and a good person to work with. We will buy from him again in the future.

Had a great salesman at young Chevrolet. Charles Steuart was great at his job. We did not end up…read morepurchasing a car from them because we repeatedly asked to test drive a brand new car and my wife and I sensed hesitation by the sales staff to allow us to put miles on their brand new cars. Repeatedly the salesman bought us up used cars to drive. Do they think I'm stupid lol?!? I've never experienced this before but I got the strong impression that the staff did not want us in the "brand new" cars racking up miles. Maybe because we weren't serious enough? This was a bad decision on their part because we went straight out to Jerry seiner where we purchased our new 2019 Chevy Silverado. Again I want to stress that our individual salesman Charles Steuart was very good but I know his boss didn't want us in the brand new cars. That was a mistake.

Stopped by today to check out the 1500 with Duramax. Made it clear we had a mortgage refinance…read moreclosing this week, and would purchase a truck immediately after close, but we did not want to change any aspect of our financial picture before then. This was communicated to the sales person and sales manger. Loved the truck, told Ralph would work a deal up on Thursday post close. For an email soon after leaving saying they had received and run our credit. We gave NO credit info, so was shocked so emailed back and asked for verification that they had, which we got. I then emailed and called and asked to speak with a manager just to make sure this was an email in error. Even though we had a commitment for a call back in 15 minutes, we are five hours later and no call. Long story short avoid at all costs. Question ethics and business practices!