We purchased a car from Auto Express two months ago, and it has been a nightmare ever since…read more Shortly after the purchase, we began having issues and decided to get a professional opinion. After taking it to three independent mechanics, we were told the car requires over $10,000 in repairs--and more importantly, that it's dangerous to drive in its current condition. If my son and his family were going at a high rate of speed at the time it broke, it could have caused an accident. All three mechanics said the vehicle was a danger to be on the road. When we brought this to the dealership's attention, their response was that we could have had the car inspected if we had asked. We were under the impression that they had a mechanic on-site, given the size of their lot and number of vehicles. This lack of transparency was disappointing and misleading. We have since learned that Auto Express often sources their vehicles from up north and coastal regions, where cars are commonly exposed to severe rust and deterioration. This was never disclosed to us during the sales process. We feel completely taken advantage of. If you're considering buying from Auto Express, have the vehicle thoroughly inspected by an independent mechanic before signing anything, and ask where the car originally came from. We wouldn't wish this experience on anyone.

These folks are just selling cars on a "what you see is what you get basis." They are very straight…read moreforward that they don't care what's wrong with the car, it's your job to evaluate it and decide if it's right for you. They aren't doing anything shady at all, but they did have a whole lot of very worn cars I would be afraid of. The unit I went to look at wasn't ready to show as far as I'm concerned. It had a leaking donut gasket in the exhaust, the cowl vents full of dirt and grass, and the console lid inside the car had been shredded. I didn't even ask them to get it out of the garage where I could drive it. I was looking at a big Buick, but they also had a super-clean Chevrolet Impala with a few more miles on it, but the car was in well-cared-for condition. I asked them to get that one out and we took it for a test drive and found nothing wrong with it but a "service air bag" light on, which we were willing to deal with. The suspension was still tight, the interior in blemish-free condition, a minor blemish on the rear plastic bumper cover, and the engine compartment clean. The motor was absolutely quiet, and running well, and so I left with a slightly younger Chevrolet than the Buick I thought I was interested in. Buyer beware on some of the units on this lot, but they are not misrepresenting them. It's the buyers responsibility to decide if a unit is right for them, and I'd encourage anyone to check carefully. They had some certified junk on the lot, but had some equally clean units in good condition. It all depends on what you want to pay, and how much car you expect to get for your money. Nothing about this transaction appeared to be shady, or in any way intended to misrepresent what they have to sell. They were courteous, kind, and professional in all parts of this transaction. I particularly like that they didn't even offer me an extended warranty, or try to add other charges into the transaction, such as dealer preparation, which I view to be taking advantage of the ignorant. It was cash-and-carry, and if it breaks they buyer gets both pieces. I've had the car in service for a week now, and I have discovered a minor transmission leak. At age 13 with 120,000 miles on it that's a little deal to me, and I'm satisfied with what I paid.

Attention please: This car lot is shady . Don't every buy a car from this place…read more Horrible!!!! DO NOT TRUST!! The car lot will do anything to get the vehicle back to resell!! Very money hungry!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Titles are NO GOOD. Will not fix cars properly, will repo ur car if payment is 2 days late and charge a 200 repo fee on top of car payment! Do not give car facts! Also I ran the vin and he buys cars at the auction salvaged and sells them 3 or 4x what he paid. Another thing, he has his employees get on google and write reviews to make them look good. Regret ever doing business here. Live and learn!

From the owner: Located in Dallas, B7 Motors is a pre-owned, late model dealer that provides customers with a…read morecomplete automotive experience at competitive prices. We are passionate about luxury cars and we intend on sharing that passion with you when you purchase your new car from us today! Come by today and test drive the car of your choice with us. . . .

I highly recommend this Dealer! If you have a low score, they will help! Armando the Finance…read moreManager is awesome. Everyone there is great! You can see the CarMax and history of each car. I got an awesome vehicle!!!!

Wonderful people and even worked with us when I lost my job and was unable to pay for a couple of…read moremonths! That kind of understanding is a rare thing these days.

I purchased a Ford F250 from TexasCarsDirect back in September. I flew in from Chicago to pick up…read morethe truck. Upon arriving and meeting with David Urby, I took the truck for a test drive. There was some minor issues but the most glaring was the check engine light. David said the issues would be taken care of, go to lunch and come back in a couple of hours. He called me and said they needed a part that would not be there until Monday. David paid for my flight home and said the truck would be shipped to me. I received the truck late the next week. When driving from where I received the truck, the check engine light came on. I notified him of this issue and he said to have it fixed locally and he would reimburse me. It has been several months and many texts and calls and still no reimbursement. Up until this point, David lived up to his word but I am extremely disappointed to have to write a partial negative review due to not receiving this promised reimbursement. In addition, the check engine issue took two times to resolve, the second requiring an additional cost which I decided to absorb thinking I would get the promised reimbursement. In closing, David did live up to his word on everything until this reimbursement issue so I can't give a 5 star review due to this

1. They do not honor their "guarantee" on their website of giving you $500 over CarMax, so you…read moreimmediately cannot trust them. We had a clear and valid offer in-hand from CarMax, and they refused to honor their $500 over guarantee. 2. Calling them is a disorganized mess. It's hard to get a hold of who you need, or set an appointment at a particular location, time and with a particular person. They botched our appointment, twice. 3. "This will just take 15 minutes" turned into almost an hour. Avoid.

Previously, I left a 2 star review about this place, but just today, as I came here to write a 5…read morestar review, I noticed they deleted the entire claimed business page from Yelp. Now it's just this unclaimed page. Today, I came in for an oil change. The process was smooth. Everyone was polite and friendly this time. They started doing this video thing that I REALLY LOVED! The mechanic records 2 videos as they are checking your car and providing verbal feedbacks like "Your brake pads have xxx inches left, tires have xxx left, both are in good condition. No rust was found.", and then they'll upload those videos to a webpage for you to review. As a very particular person, I freaking LOVE this! In fact, this might just be the reason for me to keep coming back to this place for oil change and maintenance needs.

Bought a 4Runner limited last month, wonderful little jewel. My problem is that I haven't gotten…read moremy disabled vet plates. Went back and forth the DMV and found that the plates had just been ordered. Ericilda Coleman.

These guys were great! One of them, I wish I could remember his name, rescued me from accepting a…read morewrong diagnosis at a major company across the street. I also had them install a door handle a few days later. The charges were very reasonable. I definitely recommend East Dallas Automotive!

I recently had an accident with another insured driver- I was able to choose my body shop for…read morerepairs- instantly chose East Dallas Automotive. They have been so easy to work with. The owner is responsive along with the others he has employed. They have made working with my own insurance and 3rd party insurance companies seamless. Great work! A few items popped up after repair and they quickly came to pick car up and returned back within a 24 hr period. All concerns were addressed. Thank you East Dallas Auto!

Not too much to complain about here. They have good prices and are swift. I only had a state…read moreinspection done since they didn't have the oil I needed for the car I drive. I will say the oil my car uses is a little particular as it's high mileage, full synthetic so I give them a pass there on short notice. The staff definitely had some personality, which I liked, but could see how others may see it as not professional. For me though, I'm more concerned with the end result and how fast it's done, which this place did a great job of. Overall, if you're looking for more simple work to be done on your car like an inspection or an oil change, I definitely recommend this place as they'll have you in and out in no time; however, I'd recommend somewhere else if you're looking for more deep repairs.

This place destroyed my car. I had a beautiful Mustang that I worked really hard for I took it up…read morethere for an oil change in 10 minutes later my motor went out and now the motor needs to be replaced in my car I can't even drive my car my car is ruined. They did a horrible job I'm not sure what they did to ruin my car but apparently they didn't put any oil back in it they didn't even change the oil filter it was the same old nasty one and I paid them almost $100 for a full synthetic oil change only to get my beautiful car destroyed. They do not want to take any responsibility they are denying all responsibility but a nice new low mileage car does not have the motor go out 10 minutes after getting an oil change. This is really seriously devastating to my life I can't get to work the pain the anxiety the $7,000 of damage they did to my car this it should be criminal they should go to jail for what they did to my car

Ladies this place is where you want to bring your car. Work was outstanding and the customer…read moreservice as well. No fast slick talk and no pushy trying to over sale anything. Nothing but thoroughness patience and kindness. This place is also REASONABLE! My car feels brand new. I will back to make sure my car is ready for the summer. Thanks Paul!

Paul is not only the nicest guy, he's very straightforward. Took my car for an AC issue and he was…read moreable to quickly diagnose it and gave me options for my repair. His billing system and invoicing is easy to understand and itemized. We dropped the car off and it was ready when he said it would be. A lifetime warranty on the parts and he gave us a warranty for his labor. He explained everything to us and advised on next steps, if needed. It is challenging to find a good mechanic. It is impossible to find an honest mechanic. We were blessed to find both with Paul. Awesome guy and ethical in business. I don't have to look for another mechanic, he will get all of our business!

10 STRS!! DFW Auto Finance is the greatest place to have…read moreyour vehicle maintained. This is a used auto dealer with his own shop. These guys are really great! Fair prices, honest service, the best in the business. Fadi, the owner, will take care of all your needs, no matter what. He is honest to a fault, no kidding. I drive from Royse City to see him, and my family does the same. We all love Fadi and his guys. Really happy to do business here and I highly recommend his services. Thank you, Fadi! Sincerely, Dave Russell and Family

On 3/5 I purchased a vehicle here. I returned 2 days later because the check engine light came on…read more Instead of informing me of what the issue was, they cleared the code and said it was nothing to be concerned about. I knew that was not true. The next day the light came on again. This is when I'm told it was a bad O2 sensor. We're going to order one and call you when it gets here, is what I'm told. This never happened. 6 weeks later I no longer have a vehicle and I'm out of $7000. DO NOT PURCHASE FROM THIS DEALERSHIP!!