My insurance company paid out for my claim to adjust pro nearly 2 years ago and since then they don't answer the phone or return calls. I just want the checks back so i can get a real company to fix my roof. Worst of the worse company. read more

I am still waiting for a sit down with them to discuss the lay suit I am bringing against them and if I can get enough people on board I smell a class action looming. You want to talk Adjust pro? Oh and it's not fair you have to give a star, I don't leave a tip for shitty service, why should I have to leave a star for it. That's like you getting a participation trophy you don't deserve. Oh I forgot to add the interior damage done by not doing the roof to start with. That class action is smelling better and better! read more

Our insurance has paid them however we have not gotten any repairs done. We have been patient for over two years. I do not recommend them at all. They have the funds and we cannot even get a call back. Our roof is just getting worse. read more

I have a warranty issue and they won't answer their phones. I've been trying for over two weeks.

AdjustPro is a great company and they are experts on the insurance industry in Arizona. Hands down one of the best PAs I have worked with. Melanie and the office staff have been extremely helpful to me to retain a return check from Allstate. Allstate made a horrific mistake and adjustpro has been solving it for me. I am so thankful for adjust pro. read more

Had a great experience with using this company. Took the stress and headache out of dealing with my insurance. Prompt, quick to communicate, and went the mile. I highly recommend. read more

No stars!!! Beware!!!! Company filed claims on our behalf and never fixed our roof, never contacted us reguarding anything! Took pieces of or roof and left holes. Dirty, fraudulent, practices. Don't trust them! Only gave one star because you have to to leave a review. read more

Met a representative of Adjust Pro Solutions canvassing the neighborhood in July of 2023. Our roof is 16 years old and could be replaced. I live in a duplex and share a shingle roof with the neighbor. Because we own our solar this seemed like a one stop shop for the repair. We received several calls from their telemarketing department while out of town and they were not able to come to an agreement with the neighbor. Her insurance adjustor advised against using this company while my adjustor already wrote them a check in excess of 17k. So we were unable to reach an agreement and I cancelled the contract with John in November 2023. As of January 30, 2024 and several calls to the company I have not received a refund check. The contract states they are entitled to 30% and I am ok with that, but the refund would be great since I have already paid for a solar removal/reinstall and new roof. Buyer beware to do your do your research in which I didn't do. Work with a local company and not a third party like me. read more

company is absolute Garbage. have been under contract for a year and five months now. no end in sight. they received money from my insurance and NOTHING has happened. the most i get from them is that they are requesting more money or requesting more time. Do not use this company. I am convinced they are running a Con. read more

My husband and I contracted this company for a roof replacement project in December 2023. The insurance company issued payment around February or March. Despite numerous attempts to obtain updates on the project's progress, we faced significant delays and lack of communication for several months.However, once the owner saw my initial review, he promptly intervened, and the project was completed. I appreciate his assistance in getting things moving and ensuring the roof was finished. While I'm still upset about how long it took and the poor communication throughout the process, I am relieved that the job is finally done and for his assistances.Thank you, Adjust Pro (owner sir) for addressing our concerns and completing the project. I hope future customers will have a smoother experience from the start. read more

AdjustPro Solutions - The finish roof. Happy with results. - Public Adjusters Near Me - Phoenix, Arizona

This company is a SCAM! Preys on the elderly. Cashed a check under my dad's name who had dementia & No work done! Continuously lied saying they had no check, yet I reached out to the insurance company & got proof! BEWARE & DO NOT USE THIS COMPANY!!! NOT the first review like this & won't be the last. I reached out to them several times!!! read more

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DO NOT USE THIS COMPANY!!!!! Save your self the headache. If I could give no stars I would. Contact them in July my insurance company sent them a check in September and we're in November and NO ONE!!! has had the common decency of a conversation. Adjust pros LLC is trying to pawn me off to another company that has no paperwork on my claim they have no idea who I am. Adjust Pros LLC. Told me it's in escrow FOR THIS LONG I THINK NOT THEY JUST TOOK MY MONEY AND RAN. They Kiss my ass to get me to sign there contract of representation and once they have there money they leave me twisting in the wind. FUCK THIS COMPANY. I'm now trying to save money to do the roof all out of pocket. read more

BUYER BEWARE!! DO NOT do business with this company. The sales rep Daniel Jiles will promise you the moon to get your business then forget who you are. I've made numerous phone calls to Adjust Pro Solutions to no avail, all you'll get is apologies and assurance that your call we be escalated and NEVER get satisfaction of you concerns or receive any call backs as promised. Also texts directly to Daniel Jiles are ignored as his words/promises are I can honestly say I totally regret ever opening my front door when they came soliciting their services. read more

Scam service. Look at other reviews. They take your money. 30% with a fake tablet signing app that changes when you receive the details via email. read more

I was so happy to see Adjust Pro Solutions knock on my door they are Angel's in disguise I needed a roof real bad and they saved me the hassle with Insurance they handled everything I just had to pay my deductible, hands down the best roofing company in AZ. Maria Durazo read more

Don't use this company. They took money from my insurance and never completed any work. My roof needs repair badly. I called for a refund the receptionist states they keep 30% that I signed a contract which I never did! It's been since February I was supposed to get money back and still haven't heard from them. I call and call and just get the run around. The manager is never there. read more

Over a year after our initial contact with this scam of a company they finally get a rep here to go over our roof and they turn out to be a SOLAR sales person. What a scam. Now they have our check from insurance and won't return it. read more

My roof got damaged from the recent storms we got in the valley, my home insurance refused to cover the cost of any repairs claiming that There was no damage because there were no leaks in the house so if i wanted a new roof I would have to pay for it myself luckily an adjustpro representative knock on my door a couple days later and offered their services i signed a contract with them and they Got my insurance to pay for a new roof. Overall im very happy with ADJUSTPRO SOLUTIONS Eva answered all my questions and insisted that if i had any concerns just to give them a call, this is a very professional company And the people that worked on my roof they did it in one day they are very hard workers !! I will recommend ADJUSTPRO SOLUTIONS to family and friends read more

My nightmare started back in August of 23. They're cleaning the machines.We can't get anyWith adjust pro solutions. They came to my door sold me. The fact that my roofs on my rental and my home needed. Be replaced told me many times that this would not affect my insurance company. That I was with at the time. Sounded like an OK situation, so we went with it. 15 months later I am still waiting for them to do something with my roof on my property. They did replace the roof on my rental in November. Still way over a year and now the money that they have from my home. I can't get anybody to call me back to find out what's going on. I have since filed a claim with the department of insurance against them. Which again they're not gonna do anything. I'm sure because they already have several others already pending. Just wanted to write this review to warn people not to do business with the them you'll be sorry. I forgot to mention that my insurance company did cancel insurance on my home and now I have to pay another insurance company double because, if you can believe it I need my roof​ replaced! Again DONT DO BUISNESS WITH THIS COMPANY! read more

Did a roof repair and left it in worse condition than before.

5 Star Service, AdjustPro made the entire process really simple and seamless for me, would recommend their services to anyone.

Run. Do not use them. They quote you at the door that the deductible is all they will charge you. Then they have you sign an agreement. After you get the copy you find out they will charge you $3,000 or 30% if you don't use them. Then they raise the price. Mine was over $5,000 more than the deductible. Then they wanted to switch to $3000 more than the deductible IF I entered into a $75,000 solar contract. Bait and switch. Filing an attorney generals complaint. Run. read more

I spoke to your Madelyn and had the most exceptional experience. she is exceptional. I was surprised with the knowledge and experience of the team at adjustpro! they answered all my questions thoroughly and helped me get a new roof under warranty! read more

These clowns came to my door. Wouldn't take no for an answer. Stated I had hail damage which he never even looked up at my roof and we haven't had a hail storm in this neighborhood in forever. Wouldn't leave. Shut the door after Repeatedly saying not interested. He then proceeds to send 3 other young fools to my house to harass me. Knocking on my door and shouting as my granddaughter is sleeping. Had to go out and confront them, by this time there is a van full of them in front of my house. Extremely scary situation. F.... this company. Cops will be called next time. I have pictures and license plate number number. No stars read more

Don't waste your time, very unprofessional, they phone doesn't work, Just wandering how they even in business

Thank God they came to my door they got my insurance to pay for my roof when they wouldn't before.

Adjust pro solutions knows what they're doing! Thank you for helping me step by step and making it easier for me. I recommend this company to my friends and family read more

Do not trust this company, if you sign a contract with them they automatically get the funds from your insurance sent directly to them and then you never hear from them again. In order to sever the contact and get the work done by a professional, reputable company, they will take their 25% for doing absolutely nothing and not fulling their side of the contract. I would not recommend this company to anyone!!! They never call back or answer their phones. It has been 3 months and our roof is still not complete. We now choose to sever all ties with this company for their deceptive and shady practices. They have only been in business in AZ for 3 years and have numerous complaints registered with the BBB, their reputation speaks for itself. Before signing anything with this company due your due diligence in researching this company and their contract completely. They use predatory and deceptive, deceitful practices to get you sign. BUYER BEWARE!!!!! We live in Peoria AZ, not Payson AZ. read more

My roof was damaged by wind and hail on July 24, 2024. Their street team came to my door on July 26,2024 saying all the right things, how they could make my claim and repair process easier, how the company had "elite" status. I digitally signed the paperwork and asked that they send the paperwork to me at the earliest opportunity. I didn't receive copies of the paperwork. I called my insurance company to see what the status of my claim was and was told that I had hired an 3rd party adjuster and to contact them. They gave me the contact information for Adjust Pro Solutions. This was on August 15, 2024. I called and spoke with Janelle S. She claimed that my paperwork had "fallen thru the cracks and had not been assigned to anyone." She then said that she would assign it to herself and sent me copies of the paperwork that I signed, on August 15, 2024, well outside the 3 day grace period of cancelling the contract. Strange this is, I don't remember one of the pages being included in the digital paperwork I was shown, the one where is states they get 30% of the insurance money. It may have my initials, but I didn't initial it. I have made numerous phone calls all of which have gone to voice mail and no one had bothered to call back. read more

Do not use this company if you sign anything don't because they're a big racket they keep 30% of anything that you get and even if they don't do anything they keep the 30% even if they do don't do any work they kept wanting to sell me solar panels. I didn't want it they kept pushing it I told the guy to leave my house they didn't help us at all. They kept the 30% and we got stuck what was left so we still have to repair our roof so don't use them don't sign anything they're terrible business. read more

The team at AdjustPro Solutions is phenomenal!!!! They were on top of every step of my claim process! Highly recommend. Service and capability 10/10. read more

I thought they were pulling my leg... But after fighting for 5 months with my insurance company, they won my case and got my insurance company to cover all costs minus my deductible. I can't ask for more than that. If you need someone to go to bat with your insurance company with a claim, this is the company. Thank you again Adjustpro Solutions. read more

BEWARE! Lesson learned! I will never recommend using Adjust Pro Solutions to anyone! You would be MUCH BETTER OFF going directly to your insurance company's adjuster for repairs to your damaged dwelling. Their representative came to my house (uninvited), knocked on my door, and asked to look at my house's roof. After examining it, the Adjust Pro Solutions representative said that my storm damaged roof, needed replaced, and that they would work with my insurance company to get it done. In the end, they only secured enough replacement funds ($924.50 which they kept) to replace a two square shingle patch on my roof. For my house it requires 30.43 squares of shingles for a complete roof replacement. BEWARE: Don't trust that they can do what they say they will do! The day that the Adjust Pro Solutions representative first examined my roof he should have been honest and told me that it was highly unlikely that they could successfully work with my insurance company to get my roof replaced. That was not what he did! That was NOT the case! read more

Don't hire this company, they only want to cheat you out of your insurance money. They will not fix your roof unless you pay a ton of cash. They're crooks. read more

Avoid this business at all costs. Shady business practices and you have to deal with so many different people. They are worst.

We had a roofer come out and give us an estimate. He brought with him a representative from AdjustPro - Dan Smith. The adjuster took pictures of our roof and had us sign a contract that we would agree to work with only AdjustPro. They assured us that they would work with our insurance company to get the best possible resolution. It has been months (May 2023) since they came out. Meanwhile, we have had tarps on our roof creating more damage when the winds and rains have hit. We keep getting told that "it takes time" and have yet to get any answers. It has been well over the 20 days timeline for our insurance company to respond to their demands. The foreign speaking woman at AdjustPro does not have any information. The representative Dan Smith is no longer responding to texts or phone calls. I will change my review IF there is a resolution. Right now, all I can say is this company appears to be a total scam! read more

My claim has been pending since February, at this point I don't even know the status because I can't get a call back from Adjust Pro. I have nothing but regret for even signing the contract to pursue repairs. I don't have time to keep following up on something they said they would handle and would be done timely, 3 1/2 months is not timely. I could handled this myself and had repairs already completed. Maybe this review will prompt someone to call me back. I would like to post an update with a positive ending, we shall see. read more

be wear this company scam people they sweet talk you into thinking there going to help you but they don't help at all ive been struggling for more then a year and they just make excuses after excuses they have had my check for a long time already and they don't want to give it up I need my house fixed asap I can't live like this anymore my kids are constantly getting sick because of the insulation and they don't want to give my money so I can fix my house read more

Excellent work. If you need a roof, give these guys a call. They will work with your insurance company from start to finish. The work was comleted fast and my roof looks amaziing. Definately recommend! read more

Have a great new roof thanks to AdjustPro Solutions. They took care of everything from insurance to completion. They were fast at scheduling and my roof looks awesome! read more