Quick to respond and come out to install battery backup for the sump pump! Very communicative and…read morefair price. Will keep in mind for future projects.

Great service and excellent quality work! Good price! I did backflow testing ! Always on time!…read moreHighly recommend!

I needed to replace the toilet in my EGV condo. After researching several plumbers in my town, I…read moredecided to go with Elk Grove Village Sewer & Plumbing after reading several good reviews. I'm not handy (one reason I prefer condo-living), so I completely depend on the expertise and quality craftsmanship of the contractors I select whenever I need work done. I told Judy I didn't have a lot of experience with plumbing, and I am very particular about everything--especially since I live on the 3rd floor (I really wanted to make sure everything would be perfect since I have 2 neighbors living below me)!!! Anyway, she assigned Joe (Jed) for my job, and I couldn't be happier!!! He took his time and explained everything in detail to me. He was very particular and thorough which I greatly appreciated. After a spending a short time with him, all of my worries about replacing my toilet went away! He even said with pride that installing toilets was his specialty, and I was so happy and thankful I found him! I could tell immediately that he knew what he was doing with expert precision that only years of experience brings. My bathtub was draining slowly, so he rodded that for me and now it works great! Joe was very careful in my home, clean and friendly. During the entire process, he made sure everything worked fine and was left clean after he finished. If you want a great plumber you can trust, I highly recommend Joe (Jed) and Elk Grove Village Sewer & Plumbing. In a few weeks, I'm going to have him replace my bathroom and kitchen sinks since I had such a great experience!

I had a backed-up sewer line this morning and needed the line cleared out. I explained the issue…read morewhen I called this morning and asked if they could come out right away. Yes they could within the hour! Sure enough they were there within 1/2 hour, even with the impending snowstorm. Armando and his crew were able to clean out the roots causing the issue and showed me (with camera) where the problem was and that soon the clay pipe would need to be replaced. They did a great job. I will call EGV Sewer again very soon to have the pipe replaced. Thank you for the great work and the great price Armando!

I found AquaPro Plumbing through Yelp! I sent a few messages to different companies. AquaPro was…read morenot only the most responsive, but also the most reasonably priced. I sent a video of the issue and was quoted an estimate via the app. Alex sent an ETA text and arrived right on time. He confirmed that the issue was as reported. He confirmed the price. Then he got to work. By the time I fed the dog and checked the mail, Alex was finished! It took maybe 20 minutes - max! I paid via Zelle. Alex provided me with a 30-day warranty receipt. And boom! He was off! That's my kinda serviceman. I only wish he was a general handyman. I need some other work done around the house! Lol!

AquaPro Plumbing Inc is the plumbing company I trust after I've spent 6+ years in plumbing myself…read moreand have several hundred of plumbers in my contacts. My children's bathroom shower started leaking and I needed work done not only fast, but I wanted quality and AquaPro came to the rescue again. They replaced the shower valve, had a guy come out to fix the tile and came back to install spout and shower plate and handle 2 days after tile work. They do large excavation repairs for water and sewer as well and have very reasonable prices for all plumbing work; their prices are per job no matter how long it'll take, where others charge an hourly fee and sometimes purposely drag on to complete it. Pic of my little one finally able to take a bubble bath again

Used SBJ a second time and still highly recommend. Brad gave me a very reasonable price to install…read morea new sump pump and back up. He even suggested a place for me to purchase it on my own. Showed up the next day and had it installed. Honest, easy to deal with, and great communication. Thanks Brad

I asked SBJ Plumbing to install a vanity sink, drain and water connections. Brad did the install,…read moreand charged $1100 which I thought was high but I paid him right before he left. An hour or so after he left, I ran the water in the vanity sink and there was a noticeable leak. He said he would come back a few days later to take a look. He returned and tightened the connections. I again ran the water after he left, and again there was dripping under the drain so I asked him back again. He came back again and did some more tightening and said it should be ok now. I again ran the water after he left and there was still a drip. I then texted him saying that I would like a refund of $350 of the $1100 he charged because the pipes were still leaking and he had already claimed twice that the problem was fixed when it wasn't. He refused and then tried to gaslight me saying actually there was no leaking. So if you want a plumber who doesn't stand by his work, then this is the guy for you (My response to his comments): For the record, here is the text exchange between Brad and Me (and yes I did say "please consider giving me a refund because I don't want to give you bad reviews"--and that is a reasonable response on my part given that I received service that is below what the average person would expect [i.e. 3 visits by the plumber and the sink trap is still dripping]. (From Craig): Brad, The vanity is still leaking and I can't devote any more time to this project, therefore I am requesting a partial refund of the money you charged me. I think a $350 refund would be reasonable. Craig (From Brad): I disagree, the last 2 times I came over there wasn't even a leak. I have gone beyond being reasonable and in reality I should be paid for 2 service calls. (From Craig): Many would ask for a larger if not full refund under these circumstances. Obviously there was a very noticeable leak after the first visit and a much smaller but still noticeable leak after the next 2 visits. Please reconsider because I don't want to give you bad reviews

I just had Nick come out to troubleshoot a water heater repair caused by a leak from a saddle valve…read moreabove my furnace heading to my furnace humidifier causing the pilot light to go out to to the pooling water and moisture at the base of the unit. The service team was able to fit me in same day by putting me on standby. Nick was able to diagnose, stop the leak, inspect that the leak had done no further damage, and ultimately get the water heater working within 5 minutes of his arrival. Better yet, he said it was a simple fix and did not charge me, but just asked that I keep them at the top of my list for my next job! Very friendly and presentable all the way. He also assessed my heater and said I probably had about another two years to go before needing to replace, and gave me a written quote for a new water heater and to replace the saddle valve with an angle stop. The angle stop cost was a bit high, but the water heater replacement was very reasonable (just being fair). I am definitely going to reach out to them for my next plumbing job.

I really REALLY liked this company the last time we used them. Responsive, knowledgeble, friendly,…read morereasonable. This time my technician gave us a quote for free (thank you) but then I had some questions about it (expensive!). We were not even going to get another quote....I just wanted some clarifications and maybe a coupon? They told me our tech would follow up. That was over 24 hours ago (and two different calls from me). So -- nope. Sad and disappointing.

Gino and Saul were great! They fixed a leaky/dripping shower faucet with a quick response on a…read moreSaturday and explained everything in detail. They were able to save the fixture and in turn saved me a lot of money. Very professional and courteous. I would highly recommend them.

Prompt. Addressed the concern clearly and work was well done best we can tell. A bit overpriced for…read morewhat was actually done though.

Mr. Drain, Brian is an excellent plumber to call . He knows what he is doing and has been in…read morebusiness a long time. I have been doing business with him for the last 28 years that I have lived in Itasca. if you want a reliable plumber, he's the person to call. Reasonable price too!

Brian came out to our home within 24 hours to help with a backup we had. He was polite and quick…read more We're happy with the service provided and are going to have him out annually for preventative maintenance.

I reached out to A&D for help with a clogged shower on a Sunday. Debbie was very helpful in…read morescheduling an appointment for the following day. There was a follow-up call to let me know that they were on their way and they arrived on-time. Everything was done with politeness and professionalism. They even answered all my silly questions from a homeowner that doesn't know much about plumbing. About a week later it became apparent that the drain clog which we thought was cleared had one more surprise in store for us. I called A&D for a return visit and they worked it out again. All has been good since then. They also reworked a bad drain pipe and installed a new faucet in my kitchen as well as installing a new faucet in my utility sink. These were jobs that I had been procrastinating about for years and I was glad that A&D was able to take care of them for me. I am completely satisfied with their work and I will certainly use them for any future plumbing needs.

We had a major repair done by A&D and were very happy with their quick response and quality work…read more I would not hesitate to recommend this company.

My fiancé used Midcity Plumbing at his condo and was happy with their work so we gave Midcity a…read morecall when we needed the plumbing in our new townhouse inspected. To make a long story short, our home inspection didn't find issues with our new home's plumbing but a shower door repair company was so concerned about what their employee was seeing they insisted we have our bathroom inspected before they'd sell us a new door. The plumber from Midcity came out and was able to give us piece of mind. There were a few minor things that needed to be fixed which the plumber took care of right then and there. It was $180 well spent!

The people in plumbing that you can definitely count on! I've used this family owned company for…read moreyears. They have never failed me. Competent , honest , fair ... Midcity is my go to! Billy & Edgar came here today to install a second comfort toilet for us... they were extremely knowledgeable, competent & tidy . In a world where craftsmanship & pride has gone out the window; it is wonderful to be able to call upon a business that ALWAYS goes the " extra mile" for the customer. I really admire them! Highly Recommend!

ARS OF Illinois is a very reliable service for all your Heating/Cooling and plumbing issues…read more We thought our old hot water tank might be close to its end. ARS set a suitable appointment time for us and sent their Service Tech Terrence Spranger to assess our situation. Terrence was on time, checked everything out thoroughly and explained all our options. He gave very detailed information about a new tank, went over product brand, install, warranties, service on the new 40 gallon tank, pricing, delivery/install dates and answered all our questions. Honestly, Terrence did an amazing job from his first visit to the end visit of installing our new tank. He was straight forward about everything with NO pressure to buy. He left the area immaculately clean and we have peace of mind that we are all set now with the new tank for many years to come! Terrence Spranger is a consummate licensed professional with over 10+ years at ARS. It was solely because of HIM that we agreed right away to move forward without calling any other company for pricing! He gave us a very fair deal and I was even able to use a coupon to get some money off! We can't say enough good things about Terrence. We are very satisfied with the whole process that Terrence took us thru. He's a true asset to the ARS team and we will exclusively be calling ARS and requesting him for any and all service calls!

I have never left a negative business review until this moment. Roto Rooter Itaska receives zero…read morestars. I scheduled a furnace/air conditioning tune up through my local Home Depot. The service was scheduled for a time between 10am to 2 pm. I received zero calls/text for an arrival time. I have called and spoken to roto rooter operators 5 times. Nice apologies and promises to call with an estimated arrival time were the responses. They noted that they could see in their system I was on the appointment list. The time is now 5:15pm. After placing another call I have been promised a service tech will arrive by 7pm. I was encouraged to be patient. Wow! This is beyond poor business service. Do not schedule Home Depot Rescue Rooter!