During the Fourth of July weekend, the couple residing in my rental unit departed for a vacation,…read moregranting me permission to enter their home for preventive maintenance. Upon inspection, I discovered that the water heater was not functioning, as there was no hot water available in the unit. To address this issue, I contacted the RHEEM customer service number displayed on the water heater. A technician promptly returned my call and attempted to guide me through various troubleshooting steps to reignite the unit; however, these efforts proved unsuccessful. The technician ultimately suggested that a specific component had likely malfunctioned and provided me with a list of certified Rheem technicians in the Chicago area. Unfortunately, the Rheem technician I reached out to from that list did not respond to my inquiries. I have had great luck with businesses on Yelp that received a large number of favorable reviews over a long period of time. For that reason, I decided to contact Fast Plumbing 247. I was fortunate to speak with a plumber named Mac, who returned my call within a matter of minutes. He requested that I send him photographs of the water heater's model number and the unit itself. After reviewing the images, Matt promptly called me back and provided clear, step-by-step instructions on how to restore the water heater to working order. Remarkably, his guidance proved effective, and I was able to resolve the issue. Once again, the unit has hot water. What truly stood out during my interaction with Mac was not only his willingness to share his technical knowledge but also his remarkable patience. I struggle with even simple tasks of this nature, and Mac's calm demeanor made the process significantly easier. He meticulously explained how to remove the guard to access the pilot light window, advised me on the best positioning to view this awkwardly placed window, and guided me through the steps to relight the pilot light and restore the water heater's functionality. Thanks to Matt's expertise, I am able to enjoy the holiday weekend without further complications. Based on this experience with Mac, it is evident that the plumbers at Fast Plumbing 247 are not only responsive and technically skilled but also honest in their dealings. I fully intend to rely on their services for any future plumbing needs and wholeheartedly recommend this company to others.

Jim and Mac provided outstanding service from start to finish. Arrived right on time, explained the…read moretankless water heater installation clearly, and completed the job cleanly and efficiently. Highly recommend!

Jose was friendly, professional, and prompt. He gave me a quote online, and provided an exceptional…read moresame day service. I was told by a previous contractor that I would need a wax ring replaced on my main toilet. He didn't second guess the information and conducted the repair within hours. Can't stress enough how happy I am with his service. 10/10 would recommend.

Truly a well run, reputable business. I sent out requests to multiple plumbers for a bad smell in…read moreour bathroom after a long trip. Jose troubleshooted quickly with me over message, and suspected it was the toilet even though I insisted the smell was coming from the shower. Fast forward we had another company come by first and they weren't able to diagnose the issue, so when I reached back out to Windy City Plumbing they were able schedule someone to come quickly. Turns out Jose was right all along and he suggested an easy fix for us to do ourselves, and didn't even charge me for the visit. And the administrator followed up over message after their visit to confirm what we talked about - love the follow through. If I ever have another plumbing issue Windy City Plumbing will be my first call.

Had a clog in the house main plumbing line , had a different plumber come out to Rod the line . The…read morenext 2 days , the problem was worse . So I called a new plumber (Ray, with emergency plumbers ) , he came out on that weekend day. Was very responsive , nice , did rodding again but farther out to sewer , fixed the blockage . Thanks ray

I called the number and left a voice message, in less than 30 mins they have responded and found…read moresomebody to fix the back flow in my basement. David was a savior! He was pleasant, and very professional. You can feel that he really wanted to make sure he leaves nothing unturned to fix my problem. He explained well what possibly happened and made me understood the process. He has lived up to their company name. Highly recommended!!

They don't make 'em like Pat anymore. I called with a mini emergency, and not only did he call me…read moreback in less than five minutes, but he also walked me through a fix on the phone. Assuming this sticks, he not only saved himself some time and me some money, but earned a customer the next time I REALLY need an expert. Thanks, Pat!

Sent a Yelp inquiry late on a Saturday, and Pat replied almost immediately. We spoke and he…read moreoffered impartial advice over the phone with a balanced and pragmatic view. He actually advised I don't take any action on my repair and talked me through how I could check it myself. Very impressed!

We had an urgent plumbing issue affecting two units in one of our apartment buildings, and Rocket…read morePlumbing was amazing from start to finish. They arranged a same-day inspection and moved appointments around to complete the repair the very next day. Kurt and Antonio were professional, knowledgeable and thorough. They clearly explained the problem, completed the work efficiently and restored proper drainage to both units. Vickie and the office team were also extremely helpful and responsive throughout the entire process. We own and manage multiple properties, and after this experience, we will gladly use Rocket Plumbing again and add them to our preferred vendor list. Highly recommended!

I just had Nick come out to troubleshoot a water heater repair caused by a leak from a saddle valve…read moreabove my furnace heading to my furnace humidifier causing the pilot light to go out to to the pooling water and moisture at the base of the unit. The service team was able to fit me in same day by putting me on standby. Nick was able to diagnose, stop the leak, inspect that the leak had done no further damage, and ultimately get the water heater working within 5 minutes of his arrival. Better yet, he said it was a simple fix and did not charge me, but just asked that I keep them at the top of my list for my next job! Very friendly and presentable all the way. He also assessed my heater and said I probably had about another two years to go before needing to replace, and gave me a written quote for a new water heater and to replace the saddle valve with an angle stop. The angle stop cost was a bit high, but the water heater replacement was very reasonable (just being fair). I am definitely going to reach out to them for my next plumbing job.

Joseph is great to work with. I had a need for services ASAP. I called Joseph and he was finishing…read moreup a job close by. He kept in touch with me so I knew when he was going to be finished with the other job. I really appreciated the updates. He gives a 1 year guarantee of his work and told me what to do to prevent another clog going forward. I highly recommend Joe's Plumbing Inc!

Joe put a battery operated back up pump in the sump pit and connected it completely wrong. He…read moreshould have put in an additional check valve for the battery operated pump. Water comes back again in to the sump pit after ejected out by sump pump. Fortunately it was detected by another plumber. Do not hire them for plumbing. Al R

Hi, I requested Bates come out to replace a diverter valve in my shower. I was able to schedule it…read moreon Yelp. They replaced the valve, it took a bit under and hour and they charged $475. Which while not cheap is less than the last plumber I used who charged more than $600 for less than an hour of labor.

They were great showed up when expected, did a great quick job for a reasonable priceread more

I hired them to do a kitchen faucet and strainer, as well as two master bath faucets. Basi was very…read moreprofessional, and explained the work in Detail. Additionally he found and sealed a gap between the quartz and the top of the sink at no cost. The work was very reasonably priced and a discount was provided. I would rehire and/or recommend them to someone else in the future. They operate on the NorthWest side of Chicago

I contacted J Sewer and Drain Plumbing with a clogged drain issue and they responded within 24…read morehours. Jose M. was on time and was experienced, knowledgeable, and very friendly. He explained his findings clearly in layman's terms, which gave me great confidence in his ability to fix my slow kitchen drain, and he offered helpful recommendations on other plumbing issues as well. He worked carefully and cleaned up thoroughly after the job was done. Jose M. did a great job and I highly recommend him as a drain specialist. I did find that J Sewer and Drain to be overpriced for the job that was done. However, they do offer a 10% senior discount which helped reduce the cost.

Quick same day service for the second time, quickly found & fixed the problem without replacing the…read moreunit. No hassles, good price. Would hire them again.

I was referred to Chicago HVAC by my neighbor who had great things to say! I called to schedule an…read moreHVAC maintenance, and service was friendly and efficient. I needed some repairs in my furnace, which Orlando just came out to do. He was communicative, professional, and so helpful. He was so thorough and explained everything so well. I highly recommend this company given the fair pricing and excellent service!

So helpful! AC went out right before 90 degree temps are gonna hit. I called at 830am and Brian was…read morehere by 10am to fix it and gave advice on what to look out for and next steps. Thank you for the awesome and quick service!

They did an excellent job at an amazing price! The owner even followed up to make sure I was…read moresatisfied with their work and to see if I had any questions! Thanks for everything! I'll be referring you to anyone I know who needs HVAC work! You won't be disappointed going with Al's!