The technicians are friendly but management is not so nice. The one I needed to speak to was rude and treated me like a criminal for failing. I get they must dislike their customer facing jobs but a little bit of compassion goes a long way. read more

Wasted 45 minutes of my Monday morning in line here. I drive a 2001, and I ended up in the non-express line (1996 and older) by accident. Not a big deal, the line was still moving at a decent pace. There was an older woman driving an older car in the express line that shouldn't have been there - I'm guessing her car was older than 1996. The employees asked me to pull over to the right to let her get into my line. I thought we should've switched, but still no big deal. What happened next is the reason for my 1 star review. The employees kept me pulled off to the side and let several cars through (approximately 10) before returning to my car and pulling me back into the regular line. To top it off, once it was FINALLY my turn to get tested, the employee told me that they were only accepting cash or check that day. I asked if I could run to the ATM across the street, and I was told that I'd have to move my car and get back in line. 1. Tell customers ahead of time if there is a service you cannot provide (credit/debit cards). 2. Don't make us get BACK in line for your inconvenience. I'll be heading to Chandler to get emissions tested from now on! read more

Super fast. Fastest wait for emissions I've ever had personally. Around 3pm was a 5 minute wait. The guy testing my car didn't seem too thrilled to be there, he was yawning and what not. I didn't care too much cause he got the job done fast. I'll be back to this one in 2 years for sure. read more

I arrived at the admission center on Monday, February 8, at 3:25 PM. There were two people ahead of me and I entered and tested and was out by 3:33 PM.There were two cars at a time being tested in my line. Amazing! read more

22 min wait, 2nd week of the month. Lane 1. Says 7min avg wait time. I realize NOW, that an ODB readable vehicle can choose ANY lane, whereas the older non-ODB read must be in Lane 2 or 3. Signage poorly designage. read more

Went around 5:30 and only had to wait a little over 5 minutes. The guy testing my car was super nice and funny. His personality alone made the experience the best I've ever had and that's saying alot considering it's car emissions lol. Bravo you guys and thank you for making my day! read more

After waiting for an hour and getting my test done their payment system was offline and would not accept a card payment. Since I don't carry cash I was required to leave the Reston center, go get cash, come back, and redo the test. The only reason there is more than one star in the rating is because the gentleman that was supervising allowed me to skip the line and ran my second test himself. He worked super fast to get me out as quickly as possible and was very polite and professional. read more

The fastest smog check I have ever experienced. I was in and out in less than 10 minutes. DON'T GO ANYWHERE ELSE!!!! This is the best place ever. And it only cost me $28 read more

Ok so not impressed, in fact I should have rated this review lower. People are cold and act like they are burnt out. Maybe it's just my thought, but you should be nice and personable to everyone that comes to your establishment. It's a necessity so can't not recommend it. read more

They will kill your car battery with their testing equipment and then only push you into the parking lot without any help. I happen to drive a pretty good car, one that doesn't have issues or need repairs. Now after this test I have to go buy a new car battery. When I asked for help all I got is, "It is our policy to not help. We don't have anything to help you get you car started. You will need to ask customers as they come out." Is what I got from the manager. My tax dollars go to pay for these services and all they do is break my possessions, when I am required to go to them in the first place. A nice holiday week with my family has ended up ruined, costing me time and money. I paid $17 just to get pushed into the parking lot read more

I haven't had to have my vehicle tested in years since Ohio stopped emissions testing and I was very apprehensive because I know how long the waits can be. Imagine my surprise when I waited less than 15 minutes. The young man who did my testing had "trainee" on his name tag and I certainly hope he continues with his excellent attitude and customer service abilities. Very happy with this place! read more

Never been charged for an emission test before. $20 seems a lot for a test.. Also, unfriendly staff and ridiculously long wait. 30 minutes Even at 8:30 am on a Thursday. read more

The wait was short, the employees were friendly and everything moved quickly and smoothly

Super quick and nice guys. Found out OBD stands for "On Board Diagnostics" Definitely the easiest emissions testing I've ever had!

Went at about 5 on a Friday and we drove right in. They were done within minutes of our arrival. Friendly and efficient!