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    Acute Custom Carpentry

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

    Services - Acute Custom Carpentry

    Guest house or ADU construction

    Manufactured home construction

    Modular home construction

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    10 years ago

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    Crossroads Contracting - Again, poorly joined corners

    Crossroads Contracting

    (7 reviews)

    So Mr. Nick Couture and Johnny Hawkes of Crossroads came out and made good on their promise to…read morerepair the deck as it had been initially previously left last October. Most notable and dramatic is that they repaired the spa platform crossbeams to something that is definitely aesthetically better looking! They did a lot of cleanup work such as sanding off chalk, and pencil lines previously left behind. They cleaned off the residual cardboard from the sono tube support pillars. But I think one of the most impressive things of all is that they literally raked out all the residual stone, debris and shale that had been left under the spa and deck. My wife was much happier with this result, and I'm grateful to them for following through on these issues. I've posted pictures of the cleanup work that was done by them today.

    Had a large remodel done and would not use them again. Poor attention to detail and poor execution…read moreof nearly all finishing. mirrors hung crooked, electrical switches that didn't work, the floors were finished in the wrong color and frankly, we had to live there and could not afford to push a timeline back in order to rectify the hardwood throughout the entire first floor. cabinets and appliances were installed with scratches and dents. Granted they were replaced when we pointed it out but, most contractors would notice and rectify without the need for customer concerns and requests. very disorganized and one of the men working on our home flat out lied. the carpenter was excellent and the tradesmen were excellent but as far as the way this business was run, I'd say do just that, run.

    PIC Home Pros

    PIC Home Pros

    (23 reviews)

    BE AWARE AND DO NOT BE RUSHED INTO SIGNING ANYTHING "I am in…read moreSanford Maine, not CA. I really wish I could give Pic Home Pros/Bath Flip a stellar review- but I must be honest about my experience. Please, don't be dazzled by the enthusiastic sales tactics. The salesperson that came to my home was very energetic and quite schooled on the products she was selling. I will say that I was impressed by the quality of the material samples I was shown. I will not take that away from them. What I wish I had done; Educate myself on the average price of bathroom renovations by researching local businesses and getting feedback from satisfied customers. Unfortunately, I stopped at a local Walmart where Bath Flip (PIC HOME PROS) had a store set up. I spoke with the salesperson and made an appointment to chat with a associate that would come to my home to discuss what renovations I had in mind. Again, the salesperson was enthusiastic, and I was pleased with the samples she presented to me. This was the first company I had spoken with. I had no idea what the average cost would be for the walk-in shower I wanted installed. My FIRST mistake. Before I knew it, my new walk-in shower became new flooring and wainscoting as well. HERE IS WHERE THEY GOT ME: 1. The salesperson showed me that the average cost for what I wanted in my 40 square foot bathroom was 79K and higher! I nearly fell off my chair. But as the shock clearly shown on my face- she started telling me about how Walmart has a fund for a "Rollback" on the pricing as sponsors of Backflip. A "pool" of funds to allow the customer the best possible price. Tell me more... 2. The calculated cost for my specific needs came up to $41,556.00, BUT with the special roll back pricing it was "only" $29,089.20. THE CATCH I asked if I could have a day or so to think about it and decide how I would like to pay, wanting to speak with my bank and see what my interest rate would be on a loan. Unfortunately, she told me that she was sorry but if I didn't sign there and then that I might lose that amazing "roll back" pricing. She mentioned they had a finance company they worked with, but the interest rate was 13.99%. Feeling as though I had no choice - God knows I did not want to lose that amazing discount, I handed her 10K in cash and signed on the dotted line. BE AWARE About 2 weeks before the install (which they had pushed back from the scheduled date) I had a major issue with my septic system which cost me 20K. I spoke with a representative and explained I would have to cancel as there was no way I could do both and of course- no septic system- no need for a bathroom. The rep was very understanding and helpful. Until.. I received an email that said I would have to pay $9,600 penalty. I was floored. They use their own product- it Is not specially cut and comes boxed in one size, and nothing had been done as of yet- certainly no truck was loaded 2 weeks prior! So, even though they were very "understanding" they would not budge on this restocking fee. Afterall, I did sign the contract, not being told that the fee for cancelling was 33% of the total. Was it my mistake not reading the fine print or why this very important fact was never mentioned in the first place? The pressure to make the deal right then or lose it was heavy and I felt rushed through the signing. Lesson learned! THE OUTCOME Well, not wanting to throw away almost 10K. I agreed to whittle my order down to a shower - with no door- at 11K. So, now I have a walk-in shower that is not nearly as fabulous as the pictures, I had to have them back because the shower head was leaking a fine mist out of the connector piece (and it dripped all night long). I also had a crack in my outside wall where either a screw or a pipe pushed through. Not a huge crack- but damage that I have to have fixed. A plumber was sent out to fix the leak- which he did- but unfortunately it has been almost 2 months and not one word about the damage to my wall. I have waited until now to write my review in hopes that this very "large and prestigious" company would make things right - nope, nuthin'. May I add, I had a local company come in and do the flooring and wainscoting for less than 1/3rd of the price quoted me by PIC HOME PROS, a.k.a Bathflip. THINK BEFORE SIGNING.

    I would like to share my experience so that others do not encounter what we did. We initially had…read moreconsultation and submitted payment in March. The shower itself was installed a few weeks later, time passed we waited for our shower doors (as they are custom, this took awhile) we asked for an ETA of installation which should be readily available if they ordered the equipment at time of scheduling service. Incredibly hard to communicate with- They take a voicemail and fail to reply. Multiple calls to customer service. "No representatives available" no one ever calls back. We reported a leak that occurred right after installation. The company showed up unannounced the day after shower installation to fix the leak. Incredibly unprofessional. On 05/23, the door arrived and was picked up. The door was installed the next day. From a distance the door looks okay but with close inspection-The pannels curves out towards the top , there's noticeable gaps in the black caps, and the tile was made to look like a singular piece in the sales pitch not with these gaps and shelves were poorly spaced to where they serve little function. The plumbing was placed towards the edge of the shower making it impossible to the rain shower head purchased with the shower Fast forward to Fall 2024- we noticed a leak in the ceiling below the shower. Upon assessment from a plumber & tile specialist- the shower installation was the culprit. The walls were not water proofed. Plumber putty was smeared in the walls. Caulk used around the pipes inappropriately- and most disturbing is that "waterproof" acrylic flooring tile was used on the walls of the shower with no grout. We know this was not present before because we were having our drop ceiling changed to Sheetrock when the shower installation took place. The ceiling was open and there was no mold damage before the shower installation. Per a tile expert (accredited through NTCA) waterproof flooring was used on the walls of the shower. Waterproof meaning the material won't deteriorate when placed in water but there is nothing stopping water from going through the cracks. The shower has been leaking since the installation. SPC walls/ are 100% waterproof when used with sealant in the seams. In a tub or shower area, existing ceramic tile wallscan be covered with no additional preparation. Otherwise, installation over a waterproof substrate is required, such as Cement Board or an equivalent product. The installer should follow manufacturer's installation instructions to create a waterproof enclosure. The walls were not waterproofed prior to the SPC installation. We now have mold in our ceiling and a ton of damage. $16,000 for a shower that was installed incorrectly & resulted in a ton of damage. Please see photos in comments

    Acute Custom Carpentry - contractors - Updated August 2026

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