I am a patient, and beyond the major relief I have had after treatments for SI Joint Dysfunction,…read morethe entire staff is incredible! From the front desk, and billing, to the medical assistants, to the nursing staff, and the PA's and doctor--everyone is professional, knowledgeable, thoughtful and willing to listen to their patients to understand what they need. I can't recommend them more highly!

I was referred to PPofTX by my orthopedic surgeon. I recently had a VERY THOUROUGH (general intake,…read morephysical exam, discuss imaging, course of treatment, etc.) new patient consult and I can't express how pleased I am with the level of care I have received thus far. All of the staff are extremely nice and knowledgeable. Despite the [painful] reason I was there, I left feeling a bit of relief simply knowing what my future options and plans are...at this point in my health journey, PROGRESS is everything! I will provide a follow-up after my first procedure (coming soon). The location is easy to access, and has ample parking. The facility is modern and clean. So far, definitely 5 stars. If you (and I sincerely hope not) discover a need for nerve pain relief, I recommend PPofTX. Be sure to say "howdy" to the lovely ladies Beverly, Annie, and Ellen. :D

Went to see Dr. Kim about migraine pain. Extremely knowledgeable. Office staff efficient and…read morepleasant. Visit very thorough. I felt listened to and heard. Left with a treatment plan and samples.

We trusted Dr. Kim with ongoing care, which is why this situation was so disappointing…read more We made a 2-hour round trip to a follow-up appointment only to be unexpectedly informed by Ying, the PA, that Dr. Kim was no longer with TriCity Pain, and that May 24, 2024 had apparently been his last day. Patients were never notified beforehand -- no call, message, letter, or any other communication. Finding out at an appointment that your physician had already left weeks earlier is unprofessional and unacceptable for continuity of care. The core issue is a lack of integrity in how this transition was handled toward patients in a pain clinic setting, where individuals are already dealing with significant ongoing suffering and dependence on consistent care. Abruptly leaving without proper notice shows a concerning lack of consideration and accountability toward those relying on treatment. If there was a reasonable explanation for the abrupt departure, it was never communicated to patients. Even in difficult or unfavorable situations, patients deserve a basic level of transparency and a diplomatically delivered explanation, particularly when ongoing care is involved. Even Ying appeared uncomfortable being left to explain the situation to surprised patients arriving expecting to see their physician. To be clear, the issue is not that a doctor changes practices or opens a new clinic -- that is understandable. The issue is how it was handled. Patients deserved honesty, transparency, professionalism, and integrity throughout that transition. UPDATE to previous review: Dr. Kim's response does not address the central concern raised in the original review -- the lack of communication and failure to notify established patients prior to his departure from the practice. It does not acknowledge the impact on patients who arrived for scheduled care and were only then informed he was no longer with the clinic. The response also does not include any apology to patients affected by the lack of notice and disruption in continuity of care. The use of the word "unfortunately" comes across as dismissive in context and does not address the underlying concerns regarding patient communication or continuity of care. Additionally, it references a "2024/2025" departure timeline, which is inconsistent with what patients were told by the practice (May 24, 2024) and does not align with what we experienced firsthand on June 4, when patients arrived for appointments and found he was already no longer there. Overall, the response does not engage with the communication failure or patient impact raised in the original review.

I grew up in Texas the son of a scientist, and was raised in an intellectually rich environment in…read morewhich reading, research, facts and truth were held in high regard--in direct contrast to the astounding horror of our age in which the current power structure of idiot-based disinformation has allowed the term "alternative facts" to leak into our lexicon. I inherited what I call my father's Query Engine Mind, which has served me well in becoming a writer and a published author whose non-fiction book on UFOs has been selling steadily on Amazon for five years on April 9th. My research skills have also enabled me to scope out the best in their fields, which came in handy when I recently re-injured a herniated disc at L4-5 (which apparently is a more complex mess now than it was 25+ years ago when the snow skiing accident started it all), and I have lucked into a superb operation called the Greater Austin Pain Center. When Dr. Alan Silberberg walked into the consultation room, shook my hand, sat down and opened with, "I've studied your MRI images carefully, and you're in a real pickle here, buddy," I knew I'd met my doctor. He radiates intelligence the way my Dad did, and he's extremely blunt and direct and doesn't sugarcoat the facts--all the elements I need in a doctor for me to feel confident I'm in good hands. We've taken the approach of doing spinal epidurals (the same treatment that was very effective for me with the original injury), and I had my first session this week. I was face down on an operating table, so I can't visually describe what was done, but I can say that the needles weren't artlessly jammed into my lower back, they were slowly finessed into the damaged areas, and the steroid/pain killer mix was injected slowly and then with a more steady progression. The artful skill being utilized here was quite noticeable and greatly appreciated, and it clearly minimized the application pain (I chose no sedation). This doctor's impressive online CV most definitely matches his performance. Dr. Silberberg is surrounded by a top-notch staff of clinical professionals and front end office people, mostly an all-female crew. I've encountered nothing but friendly and polite helpfulness from everybody, both on the phone and in person. If they can maintain their level of excellence, friendliness and efficiency across the board, then I hope they corner the market here in Central Texas. My Dad often said, "The cream always rises to the top." Dr. Alan Silberberg and his crew have proven this to me. If you're a self-paying client like I am, this is the Go-To Team for you. They treat me great, and they've impressed me beyond words. I got lucky the day I found them.

I see Dr Alex Hynes at GAPC and he's the best pain doc I've ever had. At 75 years of age, that's…read moresaying a lot! His support staff is very friendly and accommodating. Paulo, who works the front desk, is great, as is his cohort, Gabe. They all have helped me tremendously with my knee and back.

Dr Shellman is the best!!!! I've never been to a chiropractor before and decided to give it a try…read morefor a previous shoulder injury that was bothering me again. He healed me in just a few visits! I feel so much better and will definitely be going back if I have any pain in the future! Highly recommend!!! Ann Brucker

This location was great when it opened but over the course of 4 years, I've seen 5 different…read moredoctors. The turnover is frequent and most recently it took me 2 weeks to make an appointment. I had to call customer service who referred me to the doctor. The first doctor told me he couldn't schedule me because he was leaving the practice and the new doctor messaged me at 3pm for an 8am appointment the following day as the only opening, then told me I was going to be put on same day scheduling basically as a punishment because I told him I could not make that time. I unfortunately have 3 children who have to be driven to school. He was extremely rude and disrespectful and I never even met him. Only spoke to him via text because no one answered the phone at this location, customer service told me to schedule through the doctor, and the doctor told me to go through customer service. Very unorganized and unprofessional.

I've been a patient of Dr. d. Frederick for several years until he retired and now Dr. Gutierrez…read moreand I am very pleased with their professionalism courtesy as well as PA's C. Frederick and T. Charles. I must add all the staff at the James Casey location is kind and courteous and makes me feel comfortable at all times!

In 2026 I began treatment with Dr. Boyd at PSA in Austin. I have found that he and the staff with…read morethe surgery center very knowledgeable and competent with my neck issue. The diagnostic procedure was performed with precision and minimal pain. During office visits the doctor took time to answer my questions with clarity and compassion. His office staff is also very pleasant and helpful. I will know more about the results of the actual treatment after we have finished the next procedure. Keep up the great work, Dr. Boyd!

Dr. Silberberg took his time to read my words & send me a note here. I am more humbled. Dr.S.,…read morewhen I left Capitol Hill in DC after my husband died, I wanted to engage with people no more. I LOVE animals & tried to cut people out. But God told me this was wrong. So I asked Him to give me His Heart for people. And He deeply loves you & your docs because MY heart loves you this way. I thank God every day for Dr. J., NP Mallory , you & your entire practice. I want the world to know about you, Dr. Nakra, Dr Currasco, Dr Saxton & Dr. Whitfield (my other exceptional docs). You all love people & medicine with a passion & know about lyme disease plus you are a few in 7 billion. If meeting you all required back injuries, lyme disease & pain :then I am blessed.

I was treated very unfairly and poorly when I was a patient there. I had all my pain medication…read moresuddenly stopped because I was treated in the emergency room. I rely on them for my quality of life! Do not go to these people as they do not care about their patients!

Every time I go to any of their offices, I feel like little angels on earth are there. I am blessed…read moreI found these wonderful brilliant human beings, who have an important element that so many pain experts are missing "compassion".

Run from these people!! Horrible doctors and even worse staff. You will go there looking for an…read moreactual answer and all you will leave with is frustration and irritation. Doctor is rude, nurses are negligent, and your chart won't even be correct. I can't trust these people to even fill out my chart properly let alone trust them with my neck. For the record I came here looking for help to correct an injury and not receive meds. I wanted the problem actually fixed and person after person dropped the ball. They will look you literally in the face and comfort you just to turn around and forget everything they said. There is no consistency, no accountability, and they do whatever they heck they want there. I was trying to trust these people and time after time they did so poorly I had to cancel my appointment because if you can't fill out my chart properly before a procedure what makes you think I will trust you with my neck. I don't that's how and now I am even further behind with my treatment the I was when I got there. The office manager tells me she will look into what happened, so it doesn't happen to the next person. Well Jodi what about what happened to me!! What about the person in front of you!? Do you really want to trust a clinic who only cares about the next person and not you? I don't. Run yall, just run.

The doctor and staff are an amazing team and very professional so thank you all I really appreciate…read morewhat you guys do.

If i were to rate this business simply by Dr Julia, I would give it a 5-star review. He is…read morefantastic. However, there is a jungle of hand-offs whenever you call in. From records to billing to scheduling. With each transfer comes an authentication, ie, name and then date-of-birth. Perhaps authenticate once? Then with each hand-off is a wait/hold time filled with a recording about all the medical procedures they offer, running in a loop, such that by the end, you are in more pain listening to the recordings while on hold than anything else. Music is bad enough. Please shut off the repeating recorded message.

Finding Jenni and Christy was like winning the lottery. I literally can't put into words how…read moreamazing these two women are...and how positively they have impacted my (and my family's) life. They are just. The best. Jenni and Christy helped my wife and I through two births, and unfortunately a few miscarriages. We first met them while interviewing for a midwife back in 2015. We interviewed a few other people around town, but instantly clicked with Jenni and Christy. They are warm, responsive, realistic and the best part - they really care about you, your pregnancy and your experience. Our meetings were sometimes long - filled with laughter in addition to medical explanations of my changing body. They took a few minutes each time to do the medical stuff, blood pressure/pee test/feel for baby...but then, the rest of the time they just wanted to know how I was feeling. I miss them. When my birth came around, Jenni was my rock. She is kind and gentle - her presence during the chaos of birth was invaluable. She kept me calm, centered and most of all, feeling safe through 8 hours of active labor and a 3 hours of pushing. My kiddo didn't want to come out, but they literally pulled out a bag of tricks: peanut yoga balls, weird positions, ropes to pull on and things to rest my legs on. They kept my spirits up, even when in those moments of wanting to give up. And, with their help I birthed a healthy little girl in the comfort of my home. It was amazing. Women are amazing. Now I'm crying. I can't recommend these MotherBloom midwifery enough. They taught me about the power of being a woman - and I know that I am a better mother because of my experience with them as my midwives. They really are, the best. I heart them so much!

Where to begin?! We moved to Austin from Arizona, and within about six months of being here, got…read morepregnant with our second child. We had an amazing home birth team in Phoenix, so our expectations were really high for the type of care and knowledge we wanted in our Midwife. Being new to Austin meant we didn't have a large network of people to ask for references, so I researched online, read reviews and looked through credentials. I knew very quickly I wanted to work with Christy and Jenni. I had an extremely difficult pregnancy, although I was also sick the entirety of my first as well. I had hyperemesis gravidarum, meaning I was throwing up constantly, losing weight, and unable to keep down hardly anything. Christy has a huge wealth of knowledge and practices functional medicine alongside traditional options. I was always given information of references for alternative therapies to help my nausea. They were always helping me manage my sickness and we worked closely with a perinatal MD for any tests or services Christy couldn't provide herself. I had incredible care throughout my pregnancy and can't stress enough how great a resource Christy was for every ailment. Our birth experience was awesome! It only lasted an hour and a half (sooo fast!) but it was in the middle of the night with a birth tub. Our baby was born in a state of shock, partially because of how quickly everything progressed, and had a little trouble breathing. Christy knew what to do immediately and got her breathing and feeding perfectly in no time. The postpartum care we received was incredible. I had pelvic floor issues and our baby had some skin issues and Christy and Jenni were always available to answer questions and connect us with a provider that could help if it was outside their realm. Truly, we can't say enough about our experience and this team of women! They are wonderful and you and your baby will be in great hands.