DO NOT USE THIS COMPANY! If you can call it that. Had my move schedule for today 9-17-2014, sent conformation email last week and spoke to the clown over the phone. Call him today asking where he was and he said he doesn't remember scheduling!!! Spoke with another moving company and they said they had to clean up Active Movers mess multiple times Clown that owns the companies name is Ralph and is super unprofessional. read more

I found this business on YELP and could not be more satisfied. The owner kept in contact with me throughout our moving experience (selling a winter home and moving treasured art and pieces of furniture to another location). In these days of hearing horror stories about mover, you cannot go wrong here. Highly recommend! read more

This is the only company to use when you plan a move. They moved me from my home of 23 years in north Phoenix to Sun City and it was an extremely good experience. They were early, efficient, courteous, and easy to communicate with. I highly recommend Ralph and his crew. Kathleen Mc. read more

AWESOME CREW!!! Couldn't have been nicer, quicker or more accommodating. Ralph and his crew are great. Moving is a big pain but Active Movers makes it bearable. I have use Ralph before and need his services again for two separate deliveries one trip to Ehrenberg AZ and the other to Cottonwood AZ. Active is a full service business and customer's support is super. read more

Had them move me a few days ago for the second time in two years. Both times were amazing. I went with them due to affordable price and family recommended. They were spot on both times with flawless service. I didn't get the owner either time but his 3 man crew both times were friendly and quick and didn't harm our brand new home. clearly the only person who didn't give 5 stars so far is the competition or had a miscommunication on their end...because I got multiple followup calls and confirmations. read more

Ralph and his assistant Bobby did a fantastic job getting us moved. They were fast and there was no damage to any of our items. They did say it helped them that we had everything ready and packed and well organized. They arrived on time and finished in less time than I expected. Ralph said they take on any size job. read more

I just used Ralph and his crew to move all my stuff from my house to a storage unit...and I'll absolutely use him again when we pull the stuff out of storage after our trip! They were extremely fast,efficient, and professional. I called the day before I needed their help and he showed up the next morning at 7:00 to move us! It's always a little sketchy to have movers come in your home and grab all your belongings, burly we felt comfortable wikis crew! I defiantly recommend active movers! And he uses square for credit cards! Bingo! read more

Ralph and his crew were great! Called him literally last minute asking if he'd be available to unload a moving truck in three hours and agreed. He then called again an hour or two later just to confirm that we'd be in town when originally planned and we were right on schedule. He and his crew showed up right on time and got right to work, unloading the truck in a little less than an hour. He charged us for a two hour minimum and we gladly paid him. With little time to prepare for what we were having him do, I'm glad he agreed to help and will be using him again for any of our moving needs. read more

I just wanted to take this opportunity to highly recommend Ralph, his team members, and Active Movers. Ralph recently assisted someone I know with a residential move. Ralph and his team members were extremely committed to providing exceptional service and quality results. Ralph and his team members exceeded expectations and there is not enough positive feedback that I can provide regarding Ralph, his team members, and Active Movers. read more

Fantastic local moving company! We've Used Ralph and his crew three times in the last two years and have always been pleased with their service. All the guys are super courteous very friendly and happy... Even at the end of a very long day... I have recommended them to several other people and they have also been happy. My husband and I highly recommend :-) read more

Although Ralph is a delightful and professional individual, the people he has working for him are NOT professional movers. I hired them to pack and move our 4,100 sq. ft. home. The quality of packing was horrible, actually almost comical because it was so BAD! Furniture was scratched, nicked, split, etc. Items were broken. It was the most frustrating, unprofessional moving experience I've ever experienced. And lastly, his employees spoke no English which added to the frustration. Communication is important when you're entrusting your entire family's possessions with a moving crew. Like I said, Ralph seems to be a great guy but unfortunately, I would not trust his employees with anything precious, valuable, or breakable. read more

Ralph was recommended to us by Mike at Storage West on Bell Road in Scottsdale. We had a request for someone to unload our truck in short notice, he was able to accommodate us very quickly and efficiently. Most professional and very careful. Would definitely use them again. Thank you read more

Ralph and his team were fantastic! He gave us an accurate and honest quote and his crew worked quickly to complete our move. I was very happy with the speed and care of our move, nothing was lost or damaged and they were incredibly efficient. I would highly recommend Active Movers and I will definitely use them again if I move in the future. Thank you! read more

i have referred active movers many times through my affiliation and prior ownership of a major phoenix chamber of commerce.recently,i booked my own move(5369 sq ft) in order to downsize.2 months before the move,the owner and 2 workers came to assess our home and costs. two days before the move they cancelled the appointment claiming a truck was down and they were behind the previous week's appointment.they apologized for any inconvenience. how would you like to get such short notice and find anither mover in a very turbulent real estate market with everyone moving these days????? needless to say,we were faced with finding a replacement quickly.the replacement was not good..trucks too small and required 10 trips to our new home .broken and scratched items.all this plus a hefty bill. there will be no more referrals and no more friendship due to this horrendous treatment we received from active movers.thry should be more "active" with their customer service and support . read more

AWESOME MOVERS!!! Couldn't have been nicer, quicker or more accommodating. Ralph was great. Moving sucks but they make it easier!

This was not the best experience for me. I only needed a 4 seat kitchen table and chairs, and a sectional couch moved. When they arrived late, they wanted to "throw cushions from the sectional" over the loft, into a formal living room full of glass, antiques, and delicate items. That should have been my first clue to stop the move. At my new place, while moving a part of the sectional up the stairs, they were about to hit the globe to the ceiling light. I told them several times to be careful for it. Of course they didn't and broke the globe. The owner never apologized (his worker did), never offered to clean it up and told me that I could purchase a new one at Home Depot for $10-15. When I was paying for the move, he did not deduct that amount and said he would replace it which he did not. My couch appeared with a lot of leaves and other things on it, as if it were dragged over the ground. I guess I expected a little brawn, brains and spatial awareness when moving so few things, all of which were lacking in this case. I would not use them again. They clearly did not have the physical capacity to move just a few items, I would not trust them with ALL of my stuff. read more

Ralph and his partner did a great job. No casualties and everything was moved quickly. I had a lot of boxes and they didn't complain. Ralph was early and got right to work. Fair pricing. I would highly recommend. read more

These guys are awesome! They are fast, very nice and also offered the best price! I highly recommend this moving business!

Very thorough. They were early and ready to work. I appreciate the fact they were very careful with my furniture. All of them were very friendly and professional. If you use these guys make sure they get a nice tip. Would use them again. read more

Misled by such fantastic reviews, I hired them on 6/26 for my 2 bedroom move within 15 miles of distance. Ralph came down my apartment for the estimate and he acknowledged that it's going to be pretty easy task due to limited furniture and also we were moving from a ground floor apartment to a ground floor apartment. They were before time on the day of move and completed everything pretty quick. But soon I realized that hiring them was a mistake. 1) They first broke my small table while shifting the mattress in the bedroom. Ralph offered to fix the table and return it sooner. But I did not hear back for 3 days until I called him back. 2) They damaged my TV table and Dining table, probably they dragged them intead of lifting them or they did not secure them enough in the truck. 3) They broke the baby stroller harness belt and now I cannot harness my kid on the stroller. I fail to understand when you are moving a small stroller, why do you touch the harness belt. Ralph returned with the table on fourth day with a patch of wood underneath to fix the broken piece. He refused to acknowledge damages #2 & #3 are results of their mishandling, though the damages were pretty fresh and it happened only after they moved them. He kept arguing and remained rude throughout the conversation and at last he just walked out without offering to make-up for the damages. Damages are part of the move and can be settled if you wish to. But instead, Active Movers chose to be adamant, rude and unprofessional to the customer. Very much evident, neither they can handle the furniture nor the customers! Would NEVER recommend them! read more

We used Active Movers on August 25th For a move from Estrella Mountain Ranch to Verrado/ Buckeye. Remington and George did an excellent job loading and unloading. We had a 1700 square-foot home one level, we moved to a one level home. They began at 8 AM and finished at 2 PM with two guys. I don't believe the truck was a 26 footer but they did fit everything in the truck. It was a one trip move. We had already moved all of our clothes from our closets and a couple of furniture items, small ones. They were very careful with furniture and not marking up walls. I only found two small markings on the wall and one small damage to a coffee table. I wrote those off because I felt like they did a really great job overall. I originally asked for three movers, I only got two. I don't know if it would've cost any different with three but I felt like the price for two was a really great price. I looked at three other companies and I will say the active movers was cheaper than any of the others. They did a great job and I highly recommend this company. read more

Great company. They know what they are doing and the service is great. They came highly recommended by my father's new senior living facility, and, now that we have used them ourselves, I see why. My family has used movers in the past who were creepy, frightening, stole, extorted a bigger "tip" or all of the above. This was the compete opposite of that kind of awful experience, AND the price was completely reasonable. Hire them, you will be glad you did! read more

Damage to furniture, with a promise to resolve. Promise not kept and had to file complaint with BBB. Responded to BBB with another promise and did not keep. Advised to seek legal assistance. read more

These guys are AMAZING!!! They moved us last year and to be honest I thought I'd shop around this time.....(I thought I'd be able to find a better deal......boy was I wrong!) Most other companies had a fee of at least $110.00 just to get their truck to you and then back to wherever they are located after the job is done...Active Movers charged us just $50.00 for gas! other places charge at least 110-120 an hour for 2 guys ....Active Movers charged $75.00 we actually requested 3 guys ($95.00/hr) they told us based on inventory we probably wouldn't need 3 but because we requested they sent the third person! You think that's great, the three guys who came out here were AWESOME!! They called ahead, arrived with smiles on their faces and got right to work!! I showed them what needed to be moved and off they went! These 3 guys were so friendly,so efficient, very professional ....got our 2 story house in Gilbert loaded and delivered and unloaded in Mesa in 2 1/2 hours!! I'll never use another moving company again...if you're looking for great QUALITY movers for an awesome price look no further!!!!!!!! Alsooooo I wanted to add we actually just called last Friday, and they said they could move us 4 days later!!! They literally just left my house, I was so pleased w them I made sure to get on here and write up this review!!! Thank you Active Movers, special thanks to the awesome team who came out!!!! read more

I could not have been more pleased with Active movers! I had stored stuff in a local storage unit when it was delivered early from NY by a different moving company and needed it moved a week later to my apartment and chose Active movers due to the great reviews. Ralph, the owner was a pleasure to talk to and do business with. Ralph arrived on time and handled everything with care! I would trust him and his team with my belongings again and will call them the next time I move! Great work! read more

ACTIVE MOVERS recently handled my move from a house to an upstairs apartment. Ralph Rivera and his associate showed up on time and did a tremendous job. They worked very hard without complaint and did everything possible to make moving day a pleasant experience. They were positive about issues that other movers would have griped about. For example, they lifted heavy, heavy furniture up a high staircase, treating my furniture like it was their own. I will be moving again in 6 or 7 months. I will call ACTIVE MOVERS again. Lastly, the work was down at a very fair, almost too hard to believe, price read more

I hired Ralph back in may 2018 to help relocate my wardrobe boxes from Scottsdale, AZ to NY. Upon his arrival, and me inspecting all the content in the boxes to make sure I have everything. I discovered that he transported 2 of the wrong boxes and I was missing my Down Mattress Pad Topper. My topper had been replaced by a fake down comforter, pillows, brown blanket that was cheap and definitely not mine. Somehow he either swapped out my stuff and gave to his other client that he was moving to NJ. I told him the stuff was not mind and he did not seem to even care, the told me to keep it. He also promised me to give him a chance to make it right to me, and that when he got back to AZ that he would ship to me the correct boxes. I paid him $1200.00 and never heard from again. He has been avoiding my calls, and blocks my number that I call him on. He is a liar, thief, and not to be trusted on his word. I also filed a police report T19001101, to let everyone know that this is a criminal that I am reporting. read more

So, I recently had a last minute move from an apartment to a house. This moving company took my move on with two days notice, charged reasonable price, way cheaper than the bigger companies but trust me the whole process went smooth and we got the job done around how long I thought it would take so it remained in my budget. The movers were cool, worked hard and did not slack trying to get more hours out of the move. I felt bad for them cause they had to move from a second story apartment and it was hot. But they kept trucking and we got it done. Had no issues at all but I also understand how hard a move can be. So I'm not super nit picky. But if your looking for an honest review. I gave them 4 stars only because their hourly rate was a little more than other smaller moving companies but they showed up on time, the owner kept me updated on any changes, the guys worked hard, no issues with the bill, it was exactly as he said it would and we got the move done in a timely matter. So that was my experience this week with this company. I would definitely recommend if you need to move and are looking for a more inexpensive moving company. I know I was searching and researching a bunch of companies here on yelp and I'm glad I chose this moving company. read more

This had to be the worst move of my life and considering the fact that we were military we moved a lot. Ralph the owner is a con. His movers showed up to my house early and also left early telling me that they had another job to go to. They refused to take my stuff in the house and I called Ralph to let him know what was happening and he didn't do a thinges about it. They threw all my things in the garage and left. One of the gentleman actually was gone for quite a bit of time and no one could find him. They were all very rude. Many of my items were damaged but I tried to make a claim with Ralph about my couch and he refused to tell me who their insurance company was. I will find out though. Ralph will never return your calls, he will act like this is the first time something like this has happened. Then he will get rude with you. STAY AWAY FROM THIS COMPANY!! read more

I cannot say enough about Ralph and Active Movers. We moved across the country and Ralph provided peace of mind for what can easily be a stressful situation. He was always responsive, available, accessible, kind and engaging, and everything he promised became a reality. He went the extra mile - literally and figuratively- to ensure all of our belongings arrived safe, sound, and on time. Nothing was damaged or missing. Better yet, every family member and friend who met Ralph along the way raved about his work ethic and personality. Dare I say Ralph adds an element of fun and enjoyment to the difficult process of moving. Go with Ralph and Active Movers and you will not regret it! read more

I read all of the great reviews and thought this company would be a great choice. They charge per hour and I was told it would only be $40 for the truck, but it was actually $50. They showed up a half hour early and got to work with two guys moving my already packed and wrapped items into the truck (moving from a one bedroom apartment). They dropped boxes without knowing what was in them and were extremely loud at 7am on a Sunday morning. I'm sure my neighbors below me were thrilled. It took two hours to load the truck. Once at my new place, all they had to do was put the boxes inside and I would move them into their correct areas. THIS TOOK 3 HOURS. I had friends move me in last year and it took us under an hour for three of us to do this same task in 120 degree heat. On top of this they didn't come prepared with their own refreshments and drank about a dozen bottles of my water. I obviously didn't have glasses for them to use because they were packed for the move! My water bottles were also packed up! Ralph, the owner, was present the whole time and thought this was all ok. My advice: go with another company that will do the job in a timely manner and come prepared! read more

I contacted Ralph Rivera of active movers through the Yellow Pages. I found him to be a man of his word. He quoted me the price of the move and after I changed the moving date three times we settled on the Move date. Ralph was always accommodating. He showed up ahead of time on the date of the move. He and his helper are two of the hardest working people I have ever seen! They worked non-stop loading our items and when they got everything into the truck but were unable to fit in the last three items ,3 recliners , I thought they would have to make two trips. This was a 60 mile one way move! Ralph called his wife who came to our house with a pickup truck and the chairs were loaded on to that and the move went on as planned. The move was done very professionally and nothing nothing was broken or damaged. I highly recommend active movers as your first call when needing a mover. Ralph's prices are second to none and you will be treated by with respect by a great guy. read more