Our neighbor recommended this car mechanic shop and my first experience was positive...they showed…read moreme what was wrong by taking me into the shop to show me personally, and throughout I was treated with warmth and kindness. Then I went again, this time for a car inspection and it passed without a hitch. As I prepared to pay for the service charge, Johnny said.....Don't worry about it.....Happy Holidays! *-* A seasonal gift that was much appreciated. Thank you kindly!

I can't even begin to explain how great the customer service is at Performance Motor Cars…read more I recently purchased a 2016 Jeep Renegade from a dealer on Long Island and I had traded in my 2011 Hyundai Santa Fe in June 2018. Shortly after purchasing the Renegade, I was having severe buyer's remorse and missing my Santa Fe. I tried returning the Renegade to the dealer and was inquiring where my Santa Fe went, but they were no help because they suck. I even went down to the dealer where I purchased my Santa Fe, but they couldn't help me either. I googled the VIN of my Santa Fe for several weeks and finally got a hit on August 17: the Santa Fe sold at auction and was at Performance Motor Cars in Wappingers Falls, 100 miles from my house! I immediately called up and asked if the Santa Fe was available. I reached Caleb Rose and he was nothing short of a gentleman and told me the Santa Fe was available and I told him my story and he was impressed. I told him I wanted to buy the car back. We set everything up and I purchased the car back today, August 25! Despite my unique situation, there are several cars on the lot to choose from and all different types of cars and different makes. It is definitely worth a look for anyone looking for a gently used car and I was very impressed. To say I am over the moon to have my car back is an understatement. The whole staff at Performance Motor Cars knew my story and loved it. The dealership was very professional and so helpful throughout the entire transaction. After I run my Santa Fe into the ground, there's a good chance I'll make another 100 mile trip up to Performance Motor Cars due to the great service I received. Plus, who doesn't love a good road trip with a car you just purchased? THANK YOU PERFORMANCE!!!

Their service is fine, though ridiculously overpriced. They recently jacked up their oil change…read moreprices and I got to the dealership to find that they now have a 3% surcharge on credit cards on top of the jacked up prices. Would have been nice of them to tell me that before I showed up and surrendered my car to them. The things that made it attractive for me to take my car here for servicing in the past have gone by the wayside and I will not be coming back here again, either for service or to buy a new car. Stay away if you want service or pay the price.

My wife and I had a great experience purchasing a Forester thanks to the excellent customer service…read moreand professionalism I received from Jamal Pollard. He guided us through the entire process, explaining things clearly, making sound recommendations that informed my decision making, and assuaging concerns with practical advice. I found him to be open, honest, and trustworthy, with many years experience and thorough knowledge. He was integral in finding the right purchase for our needs. I highly recommend him. I also want to thank the manager Trish. She was kind, helpful and perfectly complemented Jamal in making our Mid Hudson Suburu experience a great one!

Prompt and well done repairs. My go-to Volvo repairs. Particular shout-out goes to the…read moreconscientious service writer.

So we had a great salesman, Perry, who has retired. We leased our car and decided to buy it. Not…read moreeven seconds after the ink dried on our auto loan, every light was showing up. It looked like a Christmas TREE. Brought it to SIM(who is wonderful) Sim said I think it has water damage. They offered no car to use. This happened on a Tuesday, and on that Friday, I finally got a little XC40 to use. No one in the service department answers the phone. You have to leave a message. We called, and my husband emailed Brian Coughlin, Mr. CEO, not a word. CRICKETS. So finally, after leaving 3 messages today, I received word that my car was coming home. I have my car now, finally, after over 2 weeks. I'm not sure what happened to it. Hopefully, it never happens again. They told me it was fixed, time will tell. Can you imagine being the CEO and not answering an email or phone call? The main concern is that I sold 3 other cars for them. My brother, my neighbor, and my neighbor's parents. I will never suggest anyone to shop at Hudson Valley Volvo again. EVER! Take a nice ride to Danbury or Albany, but please steer clear of this awful dealership. Again, it's HUDSON VALLEY VOLVO! Brian Coughlin is the CEO who does not care about customers at all! Karen and Ron Dreiser Port Ewen NY 12466

I was in the market for a newer car as the transmission was going on our primary vehicle. I found…read moreAuto Warehouse by chance and I am so glad I did. Mark was very accommodating and found us a vehicle in our budget. He got it fixed up and inspected for us. Today we picked it up and everything was quick and easy. Thank you for a great experience. I will definitely use this place again!!

Purchased a 2006 Honda Pilot from him over a year ago. He puts on a honest guy act. The car had…read morepower steering extreme damage found by another mechanic. Noise from car started within 48 hours. Returned to him multiple times; also called . He would not take the car back. It Is now shown on BBB that Auto Warehouse is permanently closed. Hope he is No Longer in the Car Sales Industry.

UPDATE FOR SERVICE FOR JUNE/13,3025: What can I say? This is…read moredefinitely my go to location for service to my vehicle. Yes. I purchased a vehicle certified used in 2016 and have done all my servicing, including oil changes with Poughkeepsie Nissan ever since. In full disclosure, I am not a fan of the sales organization based on my purchase back in 2016. That may have changed so I cannot speak to that. This review is regarding the service team Led by Danny Tubbs. Maria is a beacon of light even when she has to deliver unfortunate and sometimes expensive news. She is no Grim Reaper - just doing her job to keep the vehicle safe. And I do trust them. This time around was for basic maintenance - oil change, and New York State inspection. I asked them to take a look at the air filter to see if that needed changing which would've added to my costs. They did so and told me that my air filter was perfectly fine, particularly since I'm not a smoker, I believe. I did need a rather expensive repair to the suspension which required ordering parts and leaving the vehicle overnight. I wasn't in need of it that day so I didn't ask for a loaner which they may have offered. They automatically offered me a ride home and a ride back when the vehicle was finished. This service is very helpful and the two drivers are extremely professional and pleasant. They don't expect it, but it's nice to tip the drivers whatever you can. I'm sure is helpful. This may be a big shop with corporate name put in this case, They never forget my name or my face even when I put on a few pounds. So it feels like an old school neighborhood repair shop to me. The only negative I can say is that I wish they would turn off right wing media. It's upsetting to me. I don't think that's the Service Department decision but rather the Dealership management. So Management, please change the channel for us.

Absolutely amazing job by saleswoman Brittany Rice. BUYERS PLEASE HEAR THIS: I had scheduled to see…read morea specific car, but by the time I drove 45 minutes to their dealership, the car was sold. Brittany was there, she was ready to show me others but I insisted I wanted that car. Instead of her pushing me to stay and look, she saw how badly I wanted to buy a vehicle within my price budget So instead of the classic car sales tricks, she said "no problem. I will call you when we get another like it in, we get em all the time". This dealership, from the minute I walked in, was honest, hardworking, and Brittany didn't stop until she knew I was 10000% happy with my decision. I ended up hating that car that I thought I had wanted, and didn't even go with Nissan! With the help of Brittany and her team, she was able to find the perfect deal for me, right at my budget, all in 102 degree weather!!! Highly recommend to any and all car buyers looking for straight shooters and good deals you really can't beat. She wasn't lying, they price their cars the cheapest than any other dealer in 100 mi radius (trust me, I went to the others and saw it for myself. 12,999 sticker price = 21,900 at Mitsubishi down the road.- UNREAL) HIGHLY RECOMMEND. Brittany you are awesome.

Had an issues with my tires. The service specialist Mark was phenomenal. Great experience!read more

Ignoring symptoms and not checking thoroughly in March caused big problem in July!!!!…read moreI was charged close to 200 dollars for a "diagnostic" conducted by mechanics (who make close to 200 bucks an hr for labor) and they found nothing wrong with my car in March but in 4 mos later my car becomes totally disabled due to the same complaints I made in March. The service manager Mark told me in March that he put my car with his "best mechanic" but despite this they could not explain the issues I was reporting so they took the 200 for the diagnostic, and proceeded to write me a 3000 + estimate that was all for acua services I would need for the year but nothing addressing the actual problem the car was actively happening and I had reported, several times. Because the problem was not identified and the symptoms happened intermittently, I continued to drive the car and complain until in July my cars symptoms became significantly worse and ultimately my car stopped working. I towed the car to Acura and this time I was told that it was my alternator and that apparently the spool valve assembly was leaking oil into the alternator " ( it would be 2400 to fix) for a long period of time" (now Mike reports this to me). My issue with that is if it's been leaking so heavily in July why wasn't it seen in March!? He said it had to be occurring a long while- I think I know what happened they took a Quick Look in March took my 200 bucks and made a wrong report because they just didn't look!!! Never going to them again! I then towed (at my expense) to a different garage and paid the mechanic considerably less.

Service technicians do good work, as far as I can tell…read more Service advisors keep recommending brake fluid replacement, fuel induction system cleaning, and rear differential fluid replacement. None of these are specified in the 2022 Rav4 Prime Warranty & Maintenance Guide, nor did the advisor show any inspection evidence that these procedures are necessary. They throw away their credibility when they do this. Parts prices are high. Windshield wiper rubber inserts cost $21.45 here, but only $8.65 in Kingston.

Great purchasing experience, Mike O'Hare a pleasure to work with. Several cars purchased from DCH…read moreToyota over the years and it has always been a simple, smooth experience!

I bought a 2009 Forester, for my daughter, from Scott at Reliable Honda. I will tell you that he…read moreensured we were totally satisfied with the whole process and made sure that every question or concern we had was taken care of. My daughter is so happy with her first car! Ty Scott!

Needed a car in January 2025 and Scott was very helpful in offering a reliable Subaru Crosstrek at…read morea good price. It is still going strong and all the admin went smoothly. We are now purchasing another Crosstrek from Scott and look forward to picking it up soon.

I'd rather give no stars for what this company has done !! I brought my 1990 Greenwood Corvette to…read moreget detailed exterior and interior. Plus a few other good services agreed upon by the owner Andrew. This man, no matter how many times I asked, did not keep up the updates I asked for and tried to reassure me everything was fine and the car was protected despite some setbacks. I decided after not hearing back from him for a certain period of time that enough was enough and went up myself to see the cars updates. what I found was a damn nightmare ! him or his wife or whomever, took my car for joyrides, bottomed it out and destroyed the bodykit of the car. the exhaust is damaged and hanging by a clip, the lights are loose and looked like they've been irresponsibly messed with. the interior was all damaged and mangled. if only I could show the pictures! I will be filing a lawsuit with this company and Mr Hughes and make sure nobody ever has to go through the horror I did !