This dealership is a class act, and that's rare among car dealers. However, the true test of a car…read moredealership is how they handle the customer when they have a problem. Dealing with people who are happy is easy, dealing with people who have a problem with their vehicle is a much harder feat. I had an issue with my brand new 2014 Subaru Forester and I truly feel that Mid Hudson Subaru did everything in their power to help me from initially attempting to fix the issue and then finally working with Subaru to replace the vehicle. Leadership starts from the top and Peter Maher, the owner, exemplifies that. Every promise he made me along the way, he honored. That's very respectable in my book. The manager, Kevin, is also caring, helpful and not your typical car dealer manager. Mid Hudson's sales team is great and Michelle is the best car salesperson i've ever dealt with. She knows the cars, doesn't play games, gives you a great price and makes buying a car an easy and pleasurable process. The service department is also really good. Rob Bosch is the manager and cares about his customers. I've dealt with him directly several times and the guy really wants to help you. I can't say enough good things about this dealership and I actually recently went back and bought my wife a Legacy.

Had our 2025 Forester in for service back in June and received a list of work to be done for the…read morenext service. I've reached out to the service department several times over the past 2 months to get the costs itemized vs. their one quote for the following: OIL CHANGE TIRE ROTATION ENGINE AIR FILTER CABIN AIR FILTER BRAKE FLUID FLUSH FRONT AND REAR DIFFERENTIAL SERVICE The service department is VERY difficult to get ahold of therefore I will be going elsewhere for my service needs. Service rep did reply however I had to use the above info in my last request, for which I did get an apology. However, their service fees are quite high and no way will I be treated poorly for top dollar.

I picked up a fleet car today at Hudson Valley Volvo. It's over two hours from where I live, but it…read morewas worth the trip. I've had several fleet cars over the years...and most of them included very unpleasant interactions with less than happy salesman dealing with someone that doesn't provide a big commission. Well, that wasn't my experience today. Perry was absolutely wonderful and spent an extraordinary amount of time with me to go over all of the car's features and made sure everything was perfect and in working order. I went out of my way to thank him for being so nice, accommodating and helpful. If you're looking at purchasing a Volvo, go here and ask for Perry. Great guy (and a Beatles fan!).

So we had a great salesman, Perry, who has retired. We leased our car and decided to buy it. Not…read moreeven seconds after the ink dried on our auto loan, every light was showing up. It looked like a Christmas TREE. Brought it to SIM(who is wonderful) Sim said I think it has water damage. They offered no car to use. This happened on a Tuesday, and on that Friday, I finally got a little XC40 to use. No one in the service department answers the phone. You have to leave a message. We called, and my husband emailed Brian Coughlin, Mr. CEO, not a word. CRICKETS. So finally, after leaving 3 messages today, I received word that my car was coming home. I have my car now, finally, after over 2 weeks. I'm not sure what happened to it. Hopefully, it never happens again. They told me it was fixed, time will tell. Can you imagine being the CEO and not answering an email or phone call? The main concern is that I sold 3 other cars for them. My brother, my neighbor, and my neighbor's parents. I will never suggest anyone to shop at Hudson Valley Volvo again. EVER! Take a nice ride to Danbury or Albany, but please steer clear of this awful dealership. Again, it's HUDSON VALLEY VOLVO! Brian Coughlin is the CEO who does not care about customers at all! Karen and Ron Dreiser Port Ewen NY 12466

I was in the market for a newer car as the transmission was going on our primary vehicle. I found…read moreAuto Warehouse by chance and I am so glad I did. Mark was very accommodating and found us a vehicle in our budget. He got it fixed up and inspected for us. Today we picked it up and everything was quick and easy. Thank you for a great experience. I will definitely use this place again!!

Purchased a 2006 Honda Pilot from him over a year ago. He puts on a honest guy act. The car had…read morepower steering extreme damage found by another mechanic. Noise from car started within 48 hours. Returned to him multiple times; also called . He would not take the car back. It Is now shown on BBB that Auto Warehouse is permanently closed. Hope he is No Longer in the Car Sales Industry.

I recently bought a Ford Maverick from Poughkeepsie Nissan and the experience all around was…read morephenomenal. Brittany Rice was the one who helped me and she was the best. Buying a car is usually a pain, but she made the whole process so easy. No pressure, super nice, and straight with me the whole way through. The entire staff was great too. If you're shopping here, go see Brittany. Couldn't recommend her more.

Whatever you do, do NOT get dooped into the Zurich coating. Cost me 1300 dollars added to my loan,…read moreand after one wash, basically just washes right off. This is my third car within 7 years from this dealership. Decided I wanted to protect the paint on my brand new car as much as possible, but that kind of went right out the window. Dealership also claims paying for the ceramic gets you a 5 year exterior and interior warranty on scratches, tiny pebble size dents, and small tears or major stains on the seats. Most of that also turned out to not be true. Already had to return within my first week of ownership to address a recall that was issued 3 weeks before I bought the car. Not sure why it wasn't addressed in that time frame.

Elizabeth has been pleasant, informative, and efficient throughout the process of purchasing a…read morepre-owned vehicle from this dealership. She is good at multitasking and logistics. I test drove a CVT but as I was leaving for a test drive, I asked if there was a manual transmission on the lot. She said she would check. When I came back to the dealership at the end of the ride, a manual transmission version of that vehicle was already waiting to be test driven. Nice. She gave me the chance to compare similar vehicles with different transmissions in the same afternoon. She also never pressured me into purchasing a vehicle but welcomed questions and provided answers. I would highly recommend her as a salesperson.

Had an issues with my tires. The service specialist Mark was phenomenal. Great experience!read more

Service technicians do good work, as far as I can tell…read more Service advisors keep recommending brake fluid replacement, fuel induction system cleaning, and rear differential fluid replacement. None of these are specified in the 2022 Rav4 Prime Warranty & Maintenance Guide, nor did the advisor show any inspection evidence that these procedures are necessary. They throw away their credibility when they do this. Parts prices are high. Windshield wiper rubber inserts cost $21.45 here, but only $8.65 in Kingston.

This is the worst dealership I've ever been to. they completely scammed me. I bought a car and they…read morenever mention that the front bumper had been broken and a couple months after I used the car the bumper started falling. Please if you buy here make sure you check the car first. THEY ARE THE WORST!!!

The owner was not pleasant to deal with, not a people person at all. But he has some nice cars. We…read morebought a 2014 Honda Civic ex with only 35k miles for around 9k. For people that want to drive a new used car with low miles for almost half the price this is the place to go. Understand that these cars have been damaged but they are repaired to meet the NYS inspection to be drivable again. We are very happy with our car and I would put up with the bs again to get another great car.

I bought a 2009 Forester, for my daughter, from Scott at Reliable Honda. I will tell you that he…read moreensured we were totally satisfied with the whole process and made sure that every question or concern we had was taken care of. My daughter is so happy with her first car! Ty Scott!