I brought my bicycle here when the derailer fell off and the brakes stopped working right. When I dropped it off on Sunday afternoon around 1:30 they said it would be ready on Tuesday. I told them at the service department that the bike would not shift gears going up, that the shifter only worked right when downshifting. Imagine my surprise when they text me less than three hours later saying my bike is ready. It seemed OK, they asked me to ride it in the parking lot. It was 5:50, and they closed in ten minutes. The bike shifted OK for a couple of cycles up and down. As much as I was happy to get the bicycle back the same day, I was not happy after riding it several time and from gears five thru eight still trouble upshifting. I truly wish they had kept the bike until Tuesday, maybe the bike would shift properly. I did not need to get my bicycle back fast as much as I needed to get my bicycle back FIXED. read more

Well first of all, the all aluminum kickstand was manufactured 07-2018. That wasn't cool. And then we got it home; we installed it on an 11-year old's new to him bike. He is an average size, not heavy great nephew was on the bike and put the kickstand down. Went to get off and the kickstand snapped right at the housing. I put it in the bag with the bag it came in. Receipt and all the parts Matthew and Dylan were like... "this has never happened before... blah blah blah". Also, I was like, "Are you trying to blame your shoddy merchandise on an eleven yr old child?" They both looked at each and sorta slightly nodded. At that point, I asked for a manager. Dylan pops off with, "I am the manager" and puts out her hand. I shook it reluctantly. And there she was without any name tags stating she was a manager. She didn't act like a manager to me, at all. I then said, "Well, it is $14 and since you have nothing but another like it...my refund is due since when I bought it two days ago, I have that I need. Receipt, item with all the tags, etc. So you need to refund me $14." She then asked for the actual card to give me my full refund, I happen to have it with me. Thank goodness. I will NOT BE BACK. And if you shop there--I STRONGLY suggest to see the manufacturer date and see if something really old is being sold as new. Lots can happen to merchandise randomly stored and dropping would be an average happening. Also, how high on a shelf has it been stored OVER 8 years. Not cool. Nor great customer service. They lost a customer for always. Thanks, but no thanks. read more

From gear rentals to a new favorite piece of equipment, Action Sports has always had me covered. I have become a regular to their snowboard rentals, and highly recommend them should you need some great equipment. When I kept my gear in other states, they were an easy and cost efficient way to have all the gear I didn't travel with for a fun day on the mountain. Since they have a strong selection, I enjoy trying out new board styles and sizes I've had my eye on. Their staff is always friendly and helpful, especially when I was newer to the winter sports. read more

Our new bikes have taken our adventures to the next level! Outstanding quality, amazing rides, and an incredible team at Action Sports. Knowledgeable, patient, and truly passionate -- we highly recommend them! Thank you Kerry & his Team read more

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Have been to "Inaction Sports" several times over the past few years... even bought two bikes here.... Was planning to buy more in the future but and have had nothing but great service.... But... probably never coming back here again.... On pace to ride 1,000 miles this month, need 36 more before Sunday night. Was riding this morning and ran over something, need to replace tire that has 3,000+ miles on it. Go to Action Sports, look at tires in the back... one of the salesmen is chit chatting, sounded like w a friend.... After about five minutes he the customer / friend tells the employee, "oh you need to help somebody?" And he looks at me...the employee looks over and stells me "you can go behind the counter, I have no problem with it".... look at tire, he continues chatting, never comes to assist.... I am on my tip toes to take tires Off top shelf and compare.... I'm doing this for almost 15 minutes.... He is still chit chatting, nobody comes to help... WTF...... I choose tire and wait to get sealant from counter .... He is still chit chatting... somebody else comes... I'm never acknowledged.... I guess I'm invisible.... Inaction Sports is invisible to me now! Would get zero stars today, but Yelp made me give one star.... Kinda like a "participation" star .... Walmart gives better service... driving across town to Snider's Bikes.... What happened to this place!! I guess I must have looked like a clueless beginner rider or.... They really should add "No Customer Service" to the sign in the parking lot... In the market for a Trek Checkpoint gravel bike.... Just located another Trek dealer now... UPDATE: Drove across town to Snider's to get tire.... Immediately greeted upon entry and Hiram took care of me, very knowlegable and friendly! The tires appear to be a bit cheaper than at Action Sports! In and out in less than 10 minutes, painless transaction with some friendly small talk. I did notice that all customers walking in were immediately greeted and helped... unlike "Inaction Sports".... Five stars to Snider's! read more

Action Sports - They should add "No Customer Service" to the sign.... - Bikes Near Me - Bakersfield, California

Kerry (the owner) and Matt were awesome. Purchased a new bike from them today and I could not be so please and happy with the experience I had. They were so knowledgeable and helpful. They answered all my questions and gave me great advice and recommendations. It's a very big store and they carry so many brands of bikes and not just 1-2 brands. Sad their store is so far away from where I live but still had a great experience and so excited to ride my new bike this week. read more

Action Sports - Bikes Near Me - Bakersfield, California

Drove from Los Angeles to Bakersfield with a friend to pick up a bike. Our experience was amazing - thanks to Kerry. He went above and to make us feel welcome. He is extremely knowledgeable and provided great customer service. I would recommend Action Sports to anyone. Definitely worth the drive. read more

Came here for the rock wall, and was happy with it. Lots of good route choices. The auto-belay worked great.

For all of you Action Sports lovers out there, Kerry is that upstanding guy. My scathing review got a quick response with an accompaning (blurry) video of someone working on what could have been my Giant. However, he loyaly defended his service writer, Tony, claming he didn't remember discussing the back tire tube replacement even though that was the majority of my conversation with him. Work hard Tony, the boss has your back. read more

I'm a runner but I wanted a change for fitness so I came here. Colin (he is patient and helpful) immediately asked if I needed help. He showed me several bikes with my needs in mind. I decided on a Specialized and I'm so happy with my purchase. If you've hit a wall with jogging, ride a bike! Action sports has also provided me with some maintenance for a year. *I later bought a Yakima roof rack for my bike and I was so pleased with the prompt professionalism here. Matthew H. was helpful with all of my questions and requests. Thank you! read more

Action Sports - Yakima roof rack. Matthew H and Colin are my guys! - Bikes Near Me - Bakersfield, California

I have purchased four bikes from Action Sports over the years. They always have great staff to help you get what you need. The employees all have the experience to help with the decision process, and if they are not familiar with something, they ask a co-worker for help. They have a great inventory as well. The bike repair shop is top-notch and has always delivered on its promises, having my bike ready for its next ride or adventure. read more

Very able and knowledgeable staff; all levels of support merchandise; timely repair and maintenance of my bicycle at a reasonable price

Took my 12 yr old Cannondale mt bike in for annual tune-up and battery replacement. Received a text next day for complete and ready for pick up. Greeted upon entering by James who wheeled bike up to cashier then to my vehicle and personally stowed it securely. Very much appreciated James for his energetic service cheerful personality. Much graditude from this old man. read more

Action Sports - Cannondale mt bike purchased 2011 from owner Kerry Ryan in for annual tune-up. - Bikes Near Me - Bakersfield, California

The wonderful customer service at Action Sports starts with the owner, Kerry, and it is reflected by the whole staff. You can tell they genuinely enjoy helping people, whether it's finding the right bike or accessory, or getting a repair taken care of quickly and expertly. This business gets an A+ in expertise and customer service. read more

Tony and Mathew were exceptional I will definitely be going back here great customer service from everybody.

Kerry Ryan (owner of Action Sports) is the best in the business. His bike industry connections, established over many decades, run deep and he can source anything (e.g., looking for a Specialized SL8 that no one else in the country seems to be able to get their hands on?). Kerry's prices cannot be beat and he will shower you in superb customer service. He is deeply passionate about cycling and he loves working with customers to make sure they are super happy with their experience at Action Sports. Oh, and he can still hammer on the bike;) Highest triple-A recommendation for Kerry and his crew at Action Sports in Bakersfield! read more

I have been looking for a road bike for quite some time, but due to the pandemic, good bikes have become scarce as many bike shops are filled with empty displays and a few leftovers. I opted to buy a road bike because indoor cycling bikes from the three major players are also in a backlog with average 10-week waiting periods. My price range was maxed to $1,500 for a good starter road bike. The Specialized brand has a few good, light-weight bikes that fell under my price point, but difficult to find these days. My local bike shops were unhelpful and unwilling to place a special order, so I began my out of town search and found exactly the bike I was looking for in the color I wanted at Action Sports located in Bakersfield, CA. I checked online and found some options that showed to be available, so I gave Action Sports a call to verify before I made the one-hour drive to Bakersfield. The bike was happily put on a temporary layaway with a small over-the-phone deposit and I was on my way to Bakersfield. I cannot remember the salesclerk who helped me on the phone and he was MIA upon my arrival and remained in seclusion the entire time I was there. Stuart graciously and professionally helped me with my bike and a with few necessary accessories. Gracie at the front counter was very helpful, as well. Following the accessory selections, my bike was then moved to an elevated stage for the complimentary bike fitting. Bike fits can cost as much as $300+, and I am grateful for this free fitting. My seat and handlebars felt fine at the assembled levels, but the bike fit proved otherwise. Before and after photos were also taken to show me the difference after the adjustments were made. My questions were asked and I received all the answers I needed and tips on maneuvering, and working with toe-clip pedals. The start-up costs for a new cycling hobby is not for the faint of heart, as this can be an expensive sport. In addition to a good bike, there is a lot to buy, such as helmets, pedals, shoes, repair kits, bottle holders, lights, GPS, and transporting equipment. I suggest that you do your research of know what you will need to keep yourself safe, and to avoid making any unnecessary purchases. read more

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Action Sports is awesome! I was immediately greeted by multiple friendly sales associates when I walked in. Matt helped me pick a sweet hybrid bike. His friendly demeanor made navigating the wide selection of gear not just easy, but also fun. It was cool when the owner came over to say hi, adding a nice touch to our visit. Action Sports isn't just a bike store, it's a cool haven for sports enthusiasts, they even have a rock climbing area too! read more

Action Sports - Sweet new bike - Bikes Near Me - Bakersfield, California

Action Sports is where to go!! We took our son's bike to finish line. What they said they couldn't do with over 2 months to do, Action Sports took action! Our bike was fixed good as new within 3 days! I highly recommend them for any and all bike needs. Tony was so helpful and friendly. We will only be going to Action Sports from now on! Thank you all so much again! read more

The rock wall is back!! My son has been begging to be back on the rock wall for two years since they closed at the beginning of the pandemic and I might as well have taken him to Disneyland he had so much fun! The guys working the rock wall area are so supportive while giving my kids instruction. The blonde one (I didn't catch his name) even taught my son how he ties the knot he used for the billet. An hour is usually plenty for me but my son can easily use up the 3 hours of climbing time you get for $20 a person. Rentals are $4 a person. Very reasonable if you ask me! We will be back! Likely every weekend. read more

Action Sports - Bikes Near Me - Bakersfield, California

Very poor costumer service. Went to Bike repair shop to take my beach cruiser in to get flat tires replace. Wait in line at the bike shop with a pink beach cruiser in hand . While waiting in line 5 associates walk in the bike bike repair area and out not paying me any mine while I was waiting there. then after someone came from the back. Another couple walked up and was standing behind me. and he asked them if I need help. BS Action sports I guess my money was not green enough. in inserted a photo so you could see the person you gave poor customer service to. read more

I've known Action Sports for a few decades, and I continue to go back there because Kerry and his team are extremely knowledgeable and friendly, and they don't talk down to you like many other bike shops do. Kerry is always active on the floor, helping people whenever he can, and his vast years of experience owning this shop and racing experience all lend to his and the store's credibility. His mechanics are top-notch, they can do anything back in the shop and do it right. This is by far the best bike shop in the entire state of California!! Let's not forget that the record for a four-person team in the Race Across America (RAAM) is held by Team Action Sports from Bakersfield, California. They set this record in 2004 by completing the 2,959-mile race in 5 days, 8 hours, and 17 minutes, with an average speed of 23.06 mph! And Kerry was one of the 4 riders along with Nathaniel Faulkner, Sean Nealy, and William Innes. Nice seeing you again Kerry, many thanks!! read more

Finally got the bikes out of storage and ready to ride! But first, I had to take them to action sports for a tune up. The bike team at action sports is very knowledgeable and chill. Super professional too. I took my bike in late afternoon and it was ready the next day. By the way, if you purchase a bike from them, they give you complimentary tune ups for life. (Saved me 60 bucks!) The rest of the store is well stocked and clean. I noticed they carry some hiking apparel, shoes, and boots. I totally recommend them if you're in the market for a bike, service, or accessories. Thanks guys! read more

I have been shopping for a new 29'er for the last couple of weeks and I planned to hit each of Bakersfield's "Big Three" bike shops; Sniders, Finish Line, and Action Sports. I never felt particularly pressured to make a purchase at Snider's or Finish Line, but when I told each of the sales associates I spoke to what I wanted and what I was going to use it for, they lead each me to heavy duty hardtail mountain bikes, including a GT Aggressor and a Giant Talon. I stopped by Action Sports and was immediately greeted by Matt V. who's customer service skills were downright exceptional. He showed me to a beautiful Trek FX3 29" and explained all the features. Thus bike suits my needs far better than anything else I had been looking at and it's fast! Matt showed me several other bikes and spent over an hour with me. We rode around the parking lot a few times and once I made a decision he fitted me to my new bike. I wound up spending a little more than I had planned but I walked (rode) away with a great new bike and an awesome experience! Thanks Matt! read more

Love the customer service. Matt V was super helpful and very knowledgeable. Definitely recommend asking for him when shopping there

This place is all the way across town from the house and fully worth the drive. I love to ride my bicycle, and Action is a great place. The quality of the parts, accessories, and sportswear is top notch. Bike selection at Action is all about high end with names like Specialized, Trek, Bontrager, and many more. Action is at or below Amazon prices, which is nice considering that at Action, he owner is there all the time and truly cares about his store and customers. More than once, Action has done right by me and re-earned my business. I go nowhere else unless I'm out of town and something breaks. I love Action Sports, and will not go anywhere else. read more

Came in needing a whole set of snowboard/bindings/boots for the season and Stuart really helped me out!!! He was very knowledgeable about snowboarding, the best types of boards to get for beginners like me, and his expertise was very much appreciated!! Lots of selections for boards set up but could use more color options. Nice , big, bright store...clean and then owner seemed nice as well! They have these little faux chairlifts that you can sit on while waiting or trying on boots--I thought that was cute!! All in all it took about an hour or so and I came out with a brand new snowboard and bindings affixed (if you buy the board and bindings there, they will pit the bindings on for free since normally they charge around $25 to do so). Was going to get the boots as well but they only had two color choices and I really wanted this turquoise color I saw online. In any case, it was a great experience for a beginner like myself since the selections and the types of boards can be overwhelming/intimidating if you're new to the sport. Thank you Stuart for a painless and pleasant experience!!!! Also shoutout to Mike! If you need to brush up on your Vietnamese or just want to converse with a non-Vietnamese in Vietnamese, his story is pretty awesome! read more

Action Sports - Bikes Near Me - Bakersfield, California

You ever been in one of those situation where you're in the right but you could totally get screwed because it's a "he said she said" type thing? With Action Sports it didn't matter, they did the right thing. Sparing you the long saga I'll just say Kerry, owner of Action Sports, 100% stepped up and owned an issue on a bike purchased there when they could have been shady about. Instead, Kerry took care of it and me which matches the purchase experience. They treat you like a friend/family when it goes good AND bad. Great customer service and honest shop. 100% recommend. read more

Action again proves why they are #1 bike shop with customer satisfaction..My girlfriend Asia bought a Specialized Ruby there a couple years ago there but has hardly ridden it.Took it to action because of some tight chain links. Zach and Scott were awesome!! Got us going in 10 minutes with a new chainso we could make our ride..You guys rock!!!! read more

They completely disregarded my bike when I brought it to get fixed, they said it would be ready in an hour or two and I had to come back the next day for to remind them about it! They didn't even try to hide it either.. Owner, manager and "family employees" all refuse to wear a mask, not sure how they stay open... read more

Action Sports - Bikes Near Me - Bakersfield, California

I was doing a lot of research before looking into actually buying a mountain bike. It's been years since I've been riding (bmx), and I was more educated than not about what I was getting into (and at the price point I was looking for). Jordan was more than helpful when I let him know what I was looking for, not pushy, or even slightly offensive (because I wasn't looking for the best bike in the store), he showed me my best options, helped me find the right sized frame (that really matters), and left me to go about my day when I obtained the information I needed. I wasn't going there to buy a bike today, I was going to shop, and compare. I bought a bike, not because there was pressure to, but because the service was great, and everyone I talked to was nice/helpful. Not to mention; the bike is well within the spectrum of what I was looking for! read more

Action Sports - My new ride! - Bikes Near Me - Bakersfield, California

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The service at this bike shop is exceptional. I drove out here from LA (2 hr drive) to purchase a specific model that this location had in stock, and the staff here was so helpful and accommodating. Special shoutout to Curt--he is an extremely knowledgeable and courteous staff member, and helped me understand all parts of my bike. Curt also didn't try to upsell me on anything else, which I really appreciated. He showed me other gear they had, but didn't pressure me in any way to buy anything else, besides the bike I came to pick up. He also made himself personally available via phone, should I have any questions about my purchase. Curt and another employee, Gerald, also helped me load my two bikes into my car, a process which took about 30 minutes, but which I knew was completely optional for them. They really went out of their way to make sure I had a good experience. As a new rider, I was somewhat nervous about buying my first bike, but Curt really made the process so easy, and his enthusiasm about riding has definitely influenced me! Because of Curt's professionalism, enthusiasm, and politeness, now I am really excited to dive into this sport myself as well. Thank you Curt, Gerald, and Action Sports! read more

Just brought my 9yr old son to check out the Vert rock wall with a friend and it was SO much fun! $20 includes rentals and 3 hours of climbing. The staff members were knowledgeable, helpful, and patient. Drinks and snacks are available for purchase too! We can't wait for our next trip back read more

I recently asked if Action offered curbside service. While they don't appear officially to support this, Logan was helpful and took my cash curbside, made change and then brought back the replacement part I needed. Really saved the day as I had a car full of kids and couldn't get them all mobilized to enter the store. Thanks Logan & Action Sports, I appreciate you folks! -AW read more

Hi Kerry! I brought my Cervelo P2 last Friday before lunch for long overdue tuneup and some other things need to get fixed and it was estimated $168. I came today before 3P Sunday and nothing has done. Can't believe It that so much bike technicians I've seen around no one even care to start working with my bike. So Disappointed!!! Bought my first 2 bikes here and maybe that's the last. read more

Walking in, I had no idea it was a bike store only. It sounds like a sports store, right? If you love cycling, this is quite the place. Large, full of bikes, clothing for bikes and accessories. We were nicely greeted and had amazing service throughout our visit. We actually needed a couple of pair of weight lifting gloves for the gym and it did not take much to convince us that cycling gloves would do the trick! Great colors, our sizes were there and the prices were not outrageous for the quality. No waiting in line, check out was easy. Even met the owner's little dog on the way out that was roaming the store. Adorable. I do cycle a ton at the gym.. this place reminded me that I have a bike in the garage and that I should bring it out more often! Successful trip! read more

Action Sports - Bike gloves double as weight lifting gloves! Great selection here! - Bikes Near Me - Bakersfield, California

Amazing service in the ski rental department!! Always so fast, efficient and friendly. I've been super lucky and come in on days that Matt Dean and Jonathan are working. They're incredibly patient with all our rookie skier/snow boarder questions and always manage to keep their sense of humor! So grateful to have Action Sports here renting equipment - the only place in town! read more

Came in because my sister told me she purchased some snowboarding boots for the low low, 50$!! (Retailed at 200+$) Came here looking for a pair for me and my youngest sister. The staff was so helpful and friendly along the way without hovering. The young man Tristan helped us with figment and told us about the differences between the boots we were considering. We ended up leaving with 2 pairs of boots and 2 pairs of bindings. 50$ each and 40$ ea. respectively! Definitely returning in the off seasons or just next year We were in and out within an hour!! read more

I went here based on all of the good reviews to get my bike back into running shape. The people were all very nice, one even came out to the parking lot to help with my bike. I am a little mechanical and I have changed my pads and my rotors on my car, so my bike does have disc brakes but they are not as complicated. I needed to get new ones but wanted to keep my rotors. To make a long story short they were trying to nickel and dime me. They were going to charge me to run the cable for the front brake AND the rear brake. There were so many charges I was expecting to see a charge for using a screwdriver. The manager did send me an email, but based on her description this is how corporate has decided they should charge the customer. If this is the way, no thank you. I will not be back. read more

Are group was running late and didn't make the cut off period for rentals, however Charlie and the guys in the rental department hooked us up. We had an amazing time in Mammoth and thank God we didn't have to pay the super expensive prices for rentals on the mountain. Thanks to Action Sports. read more

Action Sports - Bikes Near Me - Bakersfield, California