I have no idea why this company has 1 star. I understand that they have contractors so that can be…read morethe issue. However, I have nothing to say about the David R. and his awesome team that helped us. We had one little incident the very first day. However, it was not their fault. His dispatcher did not relay the message about our community being gated and needing a little truck to get in. Once that was over. David came in introduced himself and the rest of his team followed. They were absolute machines to the point I felt bad and bought them lunch. I have no idea how they busted through our 3 level home the way they did. But I mean they blew through everything without incidents. They called the day before delivery and was early the day of. We had a window for the service elevator 9:00am to 12:00pm. They finished at 11:36. I know because I looked. I couldn't believe they did it in such a short period of time. They put our desk, t.v. and stands back together. Put boxes in the sections of our new home. So it would be easy for me to get to everything. Yes, they offered to unpack. Back those robots would of fried my brain if I allowed them to unpack and I tried to follow behind them and put things where I'd want them. So, I opted out. lol If you need to relocate I'd ask for David R. and his team. This wasn't our first long distance trip with movers. But this was the best door to door white glove service by far. Thank you so much guys, Meia & Edmund

We just moved from Michigan to Arizona. Nick from DMS came in and reviewed our needs and set us up…read more The movers came on time, packed us up fully - they did all the packing quickly and efficiently. Tony, the driver, said he would be in Arizona on Saturday and 7:30 in morning on Saturday he showed up. They unloaded, nothing damaged, incredibly efficient and professional. The job was priced right, completed on time, and Brenda, Nick and the driver Tony couldn't have been more accommodating. I haven't had experience in many years with other companies, but I wouldn't hesitate to recommend DMS. In fact, I can't imagine why anyone would use anyone else. This was a 10 star company and a 10 star move!!! Thanks DMS. Larry

All Directions Moving broke the base of my television during my move. The company did not offer to…read morereplace it. It would've been fairly inexpensive because it was not a new tv. Instead they decided, after I requested a replacement, to glue it back together with JB Weld. They said they couldn't find the same model on eBay. Weeks past. I withheld payment. They delivered the glued tv and I paid them wanting to settle the issue. A few weeks later the tv separated from its base falling monitor first on the floor. I called the company and their response was "we will call you back". I called back, they didn't. It's been over 5 months. Good company if you don't encounter any problems.

This is the only moving company you should be using in Ann Arbor and the surrounding area!!!!…read more I've used them personally for two moves, and have referred them to tons of people over the years. The associates are always, efficient and respectable to the customers items and time. John, the owner, is amazing and will always go above and beyond to make sure you're satisfied! Thanks All Directions for continuing to be amazing!!!

They were the best on time and clean move at the last minute they saved the day and I give 100%…read moreThumbs up on service and they will be my goto moving company for myself my business and to anyone I know looking to move in the future.

Great Group of people that helped us move across town. Very diligent, friendly, hard-working. And…read morethey took great care of our stuff. Price was reasonable vs other quotes. Worked quickly and efficiently. Would definitely recommend them.

I spoke to Clarence who identified himself not as the owner but as the manager (more on that…read morelater). The initial Red Flag was during the conversation I mentioned the need for certain documentation from him to go forward (Basically licensing information, and Insurance Information) as asking for a Certificate of Insurance (COI) is INDUSTRY STANDARD for a move like this. I received IMMEDIATE Push Back and was told that I didnt need said information and that I could get his licensing and bonding information from LARA (Michigan Licensing And Regulatory Affaris) which I did: [Federal License: They hold a valid federal license under USDOT #2303845] and their other license [They are registered as a domestic profit corporation in Michigan (ID: 800705051)] What i couldn't get is Bonding and or the COI ...which i need to protect ny inventory and myself from damage, and or loss. As I said this is Industry standard. I explained this to Clarence and was told that I would recieve that information at a later time after further discussions. Fast forward I talked to Clarence yesterday to confirm that he would recieve an inventory list by no later than close of Business today 5/8/2026 !! He's assured me at the time of our last phone call that that was suitable. We stayed late into the evening yesterday creating an itemized inventory list for Clarence.....only to be told today that he couldn't do it because he has another big move scheduled for "The Government" i dont know how true this is but I find it highly suspicious that 1) he did t call this morning to let us know that he couldn't complete the move which most assuredly could be the case......but in the name of professionalism and the time we have spent on the phone wouldn't it be standard to let us know? Secondly in MY OPINION I think he didnt like the verbiage that was used in the inventory email j. That it specifically asked again for the COI, and ending information as is STANDARD in this business. in our first conversation he told me that he had never been asked for that type of information before and I explained to him at that point, that when doing business with multi million dollar businesses you have to do everything right, he then went kn to tell me how many rich people from the lions and mentioned doing a move for the Taubman estate etc....which is fine but asking for a COI is standard......I feel as if Clarence is operating without being Bonded or without the proper insurance to protect not only the belongings of my company but of anybody he is moving. Again this is my opinion based off of my conversations with him and his subversive responses. He may very well have these very important documents and insurance im not saying that he doesn't what I am saying is that people need to be careful. He has cause me to lose valuable time. I did however call another moving company who gave me without question the documents that I asked for and I am looking forward to this move albeit at a higher price than expected. I would simply like to remind Mr. Clarence (Still dont know why he didnt identify himself as the owner instead of making it appear as he was someone else employed there) thay doing good business is paramount to being g considered great in the business world I own a Mortage company and a Real Estate Brokerage the referrals alone could have netted you a an upwards of six additional figures a year... but you moved Mr. Taubman so maybe you didnt need the business we could have thrown your way. People be very careful and cross all "T's" and dot all "I's" Time was wasted here and after reading the reviews on here and on Google as well as further research I now understand why MY Response to His Response: Sir at NO TIME, ot ONCE, have said anything Negative about YOU or Your Business what I did HONESTLY and EFFECTIVELY was communicate my experience with your business. What I did attempt to do is offer some of what I hoped would be deemed as valuable feed back from one Black Business owner to another. As far as me claiming to be a CEO I never stated that; What I DID say was that I am a success bussineman. As far as me being a disgruntled ex or former employee... sir I can surely attest to you that we do not know each other nor have we ever met outside of the few conversations that we had. What I can tell you is this: I tried to use this as a learning experience for you,your business and for the consumer who doesn't think about things like insurance that movers are supposed to have when moving their belongings personal or professional and what amount of liability is covered in the case of property being damaged, lost or stolen and how to protect themselves as well as trying to help you with the refinement of your communication skills. I felt that I was obligated as a black professional to make sure I did my due diligence to help you better yourself and your business as others have done for me jn the same context

And one more thing---as to threatening some 'white man who I don't know'...... Clarence Joe Nelson…read moreinappropriately involved his 'friend' indicating that his 'friend' was going to charge me $2300 for delivering my medical property that had NEVER been placed in climate controlled storage. Clarence Joe Nelson lied on his 'friend' who had no involvement and who I trust runs a reputable business. Unsure why Clarence Joe Nelson has to specify his friend's race as that should not be an issue in friendship, in business or in the world in general. As importantly, friends should not tell lies on friends. Clarence Joe Nelson, you know your 'friend' did not say what you alleged he said. Respect that man and keep his good name out of your bad mouth. Update--same day! I'm so glad that Clarence Joe Nelson is now confessing all of his lies. Perhaps he is not a hopeless case??? As long as he was overcharging me, being a bully and just outright lying while doing a money grab each month, there was no problem. Clarence Joe Nelson has written a lot that can be distracting and a bit humorous. The fact is that he was paid for a job, did it improperly and lied about it. At no time did he have permission to leave my property in a moving truck. Perhaps this is special service for friends and family? It seems he's told so many lies that he's believing them himself. Rather than resolving this matter, he digs his heels deeper into the mire of his own creation, all while attempting to sully the good name of those he 'loves'. What CJN is driven by is avarice, false pride, and an unhallowed disregard for the truth and righteous behavior. He awakens to spew lies from his mouth and to manipulate and bully anyone who he can--especially if you happen to be a woman. Doing what is right and just is a foreign concept to him. It shouldn't be, because he was taught better. I know he was. He has chosen to secure himself in a house of lies that is impervious only to the truth. Yes, I am a doctor as CJN keeps emphatically stating. However, my area of expertise is not in diagnosing those with serious mental challenges. As Clarence Joe Nelson continues to post in this format, certainly several diagnoses for which I really think he needs to seek treatment do come to mind. I chuckle when thinking that the last time I encountered anyone who could match Clarence Joe Nelson in lying was when I was in I was in 8th grade. Perhaps CJN is still there mentally. Update 10/08/2025: For each lie Clarence Joe Nelson (CJN) and Top Notch posts, I'll post the truth. Move date--7/2023. I've posted a pix of a text from CJN (dated 9/02/2025) confessing that he has kept my medical items in his truck--not in storage. As indicated, I paid 710/month for one year then a minimum of $1000/mo for 13 months up thru 7/2025 only to find out CJN lied about having my items in storage. We are in agreement on one matter--he should feel stupid because stupid is as stupid does. When a business owner has the audacity to cheat a customer and then attempt to disparage their reputation, that's a really, really stupid move. Update 10/07/2025: Unfortunately this issue has not been resolved, but has deteriorated. My personal and professional property is now being held hostage and the owner, Clarence Joe Nelson, is making threats of taking some unreasonable action against me although he is 100% in the wrong and admitted he did not fulfill the contract---I've got proof if anyone is interested. Freedom of information is a good thing. I'm gagged at the fact that at the time of my move, I rewarded the owner with a hefty $$$ tip. He deserves the 2025 "SHAME ON YOU AWARD"! Requested packing up my medical office and home items and storage of all items in a climate controlled environment. The home packing went well. The office pack up was unsupervised and many items were left. I had to hire another mover to pack and store the remaining items. I've been paying a hefty price over the past 24 months to store my items, only to have the owner of Top Notch, Clarence Joe Nelson, disclose to me that he never off loaded my medical office equipment into storage, but has kept them on his moving truck all this time. That is a Bottom Rung thing for a business to do!!! If anyone is interested, I've got receipts of every payment I've made and text messages from the owner admitting that my items have not been properly stored. This is so DISTRESSING. Patricia Coleman, MD

We moved from Florida to Oregon. A broker passed us on to…read morethis company. Upon arrival to pick up our belongings, they tripled our quote. It took them a month and a half to deliver our belongings. We were never told that we were going to be sharing a truck with others. Our belongings sat in a warehouse in Florida for almost a month. They broke or damaged most of our belongings, and some belongings were missing. We filed a claim and were offered under $200. We declined the offer. We even shipped our car through them and the driver told me he went through a tornado in Arkansas. There was extensive damage to the exterior of our car.

Their team was professional on the phone (and in person), punctually arrived to move us, got…read moreeverything moved out of our small apartment (and into our new home) in 2 hours flat. The 3 movers took pride in moving our furniture with care. They were EXCELLENT! ..also great value (price was good). I would highly recommend them! My husband and I were so happy we chose them!

Great experience. I thought their quoted time was underestimated for the amount of stuff we moved…read morebut they were spot on. Great team. and they move quick! Everyone was wonderful throughout the entire process. We are selling our house so moved most of our stuff into storage for now. When we buy a new place in the next several months we will have them back to move us to our next house. the price was more than reasonable! we paid $100 deposit which was very fair and made me feel that we had secured/confirmed a move date, and as expected tdg show up and got us moved! (don't forget to tip your movers!)

This moving company was very nice and professional, great personality, went above and beyond. The…read moreowner Tyler communicated with me every step of the way. I am giving them a five star review for sure. Not to mention they were very understanding to my needs. Prices were pretty reasonable as well. Great service and quality work. Thank you TDG MOVING SERVICES.......YOU ROCK AND A DEPENDIBLE COMPANY. SANDY

Owner Dave and his pro movers flawlessly relocated our commercial office space locally…read more They packed, wrapped, and shrink-wrapped all our furniture. Computers no problem all packed into commercial bins and bubbled. The best commercial office movers in the area. Joe Rizzo Fresenius Medical Care

I was hoping to have a good experience, since this was the first time I've hired professionals to…read moredo the job. However, I didn't feel I got what I paid for, which turned out to be a lot. Our mover started complaining half way thru the job, mostly that I hadn't packed well. While him and his buddy were moving slowly, my boyfriend and I were hustling back and fourth from the house to the truck. When I hired this guy, I didn't think I would be doing half the work myself. Dave also left for about 20 minutes during the job to get lunch and when I asked him where he went he smirked and told me he went to Burger King. It was unprofessional in my opinion and I didn't need to hear him complaining while I was paying him. I gave him our new address were at least 2 times over the phone and he still didn't have it, seemed unorganized. I strongly regret the decision to hire this company.

If I could give a negative zero stars (-0), I would…read more You may see duplicates of this review showing three stars. That is an error. My review is a zero star. I hired this company on 8/13/25, and the experience was awful from start to finish. They were scheduled for 9 AM but didn't arrive until after 10. The original quote was $379 for the first two hours with two movers and $169 for each additional hour (spoke with John). Without asking me, they decided to bring a third mover, which raised the rate to $515 for the first two hours and $239 for each additional hour. Jake assured me this would save money because the move would go faster, but instead, it dragged on for seven hours just to move some furniture and boxes. To make things worse, Jake didn't even have a proper receipt--he reused an old one and scribbled over it. During the move, they dropped my couch off the truck and broke both front legs. Jake admitted it, saying, "Well, that happens. I'll come back and fix it." We paid in full immediately (they also charge extra for credit card payments), but as of 9/19/25, the couch is still broken and Jake has never come back. This company is unprofessional, careless, and dishonest. Use them at your own risk.

Absolutely the best moving experience ever. Jake and Matt were amazing. They showed up on time,…read morewrapped everything properly, and loaded it securely on their truck. The unpacking even went faster. I would recommend them to anyone. Christine R