I needed some help with a mouse problem. I called to ask several questions regarding their process…read moreto eliminate the problem, and what types of chemicals or bait they use. It was like pulling teeth to get any information from the man on the other line. He acted very inconvenienced to answer my questions. He didn't give me any warm fuzzies so I decided to give my business to another company. If you can't answer basic questions over the phone with more than one sentence or word, you're not worth my money.

I would not recommend this place whatsoever. They have showed up to my home twice unannounced and…read morethe second time we were about to leave and they got upset that we said it wasn't a good time for them to come. I called to schedule an appointment and the person who answered the phone was extremely rude. I schedule my appointment and gave them a time window for them to come, and they never came! They wasted my day. Oh, and they were already paid for and they still didn't show up. Needless to say, my pest problem was never fixed.

Lamont is a first rate human. When he realized he couldn't perform the service I needed, beehive…read moreremoval from a wall, he texted me a specialist's phone number, and followed up to make sure I connected with them. Thank you

After updating the review we were contacted immediately and someone was sent to handle the…read moreincomplete task. Understanding what caused the miscommunication, and appreciating the resolution, we've restored the original rating.

Have Used Miche Pest Control 888-695-7722 at10332 Main St, Fairfax, VA and they come every 2…read moremonths. Today William who is Sharp as a Tack arrived at 10 am & has been coming for 11yrs Diligently for 10+ years and They Are a Fantastic Company! We live in a Very Tree Lined and Bug Filled area but Miche Pest Keeps the Bugs OUT! They Come to Our House every 60 days & We Are Bugsless Because of their No Smell Spray Inside & Outside. William Came Today & Did A Fantastic Job. He's Intelligent Thoughtful and a Great Miche Employee! He is Management Material A++ Material.William is Fantastic and So Is Miche Pest Control. 100% GREAT! I am in Mt Vernon Alexandria Fairfax County Area and Miche Pest is EXCELLENT!

Unacceptable Customer Service with Miche Pest Control- Virgina…read more I had been a loyal customer of Miche Pest Control for several years, but my experience ending service has been extremely disappointing. I requested cancellation of my service effective September 3rd, and they confirmed it. However, they still charged me for that time period. When I asked for a refund, they refused--even though I was no longer receiving services. This shows that Miche Pest Control values profits over people. Their unwillingness to issue a fair refund after years of business demonstrates poor ethics and disregard for customer loyalty. On top of that, their service quality had already been subpar, which was one of the main reasons I cancelled. I strongly recommend that others avoid this company and instead choose a more reputable provider. You can also check the Better Business Bureau, where you'll find additional complaints from past customers who experienced similar issues My response- that call mentions my renewal is 9/27. Hence the follow up actions. Bottom line that fee includes sept and i am not receiving that due to the cancellation. Its unethical to take someones money and not deliver service. It should be at minimum prorated.

I have been using Barefoot Pest Control for years. They have consistently provided excellent and…read moreprofessional services. Very flexible and more important they were the only service (after trying 4 others) to maintain proper management of many pests (interior and exterior) on a very wooded property. Also, Mark is a very knowledgeable professional who is honest and clear when sharing the "why and why not" of his trade. Because of Barefoot Pest Control's extensive knowledge and effective pest control techniques, we no longer have an onslaught of pests, especially ants. I would highly recommend this service to anyone. Words to describe this company would be courteous, efficient, timely, and effective.

They are responsive and effective! I have been a customer for over 5 years and I am pleased to say…read morethey are professional, reliable and consistent. I started with an inside-outside treatment (I was seeing way too mamy spiders) and continued with monthly service to include mosquito treatments (we have the worst reactions to these bites). I've called for wasp nests and as needed mosquito treatments in-between the regular monthly visits and they handle everything surprisingly quickly. I have no complaints about the service this awesome company provides! THANKS LONNIE AND ROBERT!

Destroy Pest Control came out and took care of a Yellowjacket nest in…read moremy chimney. The technician methodically assessed the problem and approached the nest from inside and outside the house. The technician located the nest and used a pesticide to kill them. The technician also stated that I should watch to see if any yellowjackets attempted to come back and if they did, he would return at no charge.

Service was untimely, unprofessional, and ultimately ineffective…read more I called Destroy for a mouse problem. They showed up a couple of hours after the estimated time window, citing a delay at a previous job. It happens, not a big deal. They came and sprayed around the outside, plugged some gaps, and set up 3 or 4 bait traps and some sticky traps. This took all of 20 minutes. They talked me into a one year service plan that costs $1484. (I immediately felt I had been strong armed by the technician). He had also said the only way we would resolve the mouse problem was to replace all of the insulation in a part of the house. The cost was $10,000+. I declined their upsell. (A second opinion advised this insulation was unnecessary). The service plan was to come back in a month to reassess the mouse situation and replace traps. We scheduled the next service with a window of 9 am - 12 pm. I stayed home from work to wait for them. After hearing nothing , I called at 11 am for a status. I was told they were running behind and could not be there until 1 pm. That didn't work for me so we rescheduled for the next day from 8am - 11am. I stressed that I was only available until 8:45. They reassured me that I would be the first appointment. (We live about 20 minutes from their office). The following day, we stayed home again. Heard nothing until 8:26 when the technician said they were running late and could be there after 9. Frustrated, we adjusted our schedule and waited. The technician showed up reeking of weed. It was apparent the technician had smoked very recently. Perhaps that was part of the reason for the delay. They did the service and left in about 20 minutes. The technician offered to take $50 off for our trouble. Strangely, he Venmo'ed us $25 from his personal account. I called later to express my concerns. I spoke directly to the owner, Thomas. He was professional and offered to personally come back and take a look at the mouse problem. He said he'd cancel our contract and prorate the money if we wished. I stressed I had a very short time window and had to leave the house by 8:45. He assured me multiple times that he'd be "in your driveway by 7:30". The next day, after hearing nothing, I called at 8:30. Thomas had forgotten our appointment. He said he could be there in 20 minutes. I reminded him how he quite literally guaranteed that he'd be in our driveway by 7:30. He eventually said "You're right, you got me". He agreed to refund us our money for the contract. To his credit, Thomas heard my complaint with professionalism and was apologetic. His offer to take care of the issue personally at no additional cost was appreciated. Had he followed through, we would have likely remained customers. I followed up 3 times over the next 3 weeks. Heard nothing until a month later. They refunded me $935, thereby charging me over $500 for two service appointments that took all of 20-30 minutes each. We still have mice. Edit: to suggest this is fabricated is ridiculous and dishonest. Everything is documented in emails.

PestNow has been a great provider for nearly 10 years. Treatments are effective and the techs are…read moregreat. They get to know you and the house. Quarterly visits are easy, and they come quickly if you need anything in between. Love them! (This is a repeat review - original posted under the wrong profile)

STAY AWAY! Pest Now? Yes, that's what you'll have if you use them, pests now. I used them for 5…read moreyears and thought they were great but the last year+ their prices have gone up and results have been terrible. Inspectors spend less than 5 minutes onsite, going through the motions. Barely spraying, not even making an attempt to understand the problem. To boot, their customer service is terrible and due to an error on their own payment system they sent a $100 bill to collections (thankfully I resolved it after days of waiting for a response). When I emailed to cancel my quarterly service I got a very straightforward response, they didn't even attempt to correct the problem or at the very least understand why I was cancelling. Do not use them. If you don't believe me, read the other reviews. I went with another local company for half the price and they have actually made it a point to understand and treat the problem.

This company should get 10 stars!! No lie. The guy came to my house and immediately started taking…read moreoff his work boots (god bless him for being so respectful) Although he didn't have to I still loved he showed so much respect. He explained everything he was going to do and gave me a 2 hour time frame. He fixed the leak in my basement and it has held up amazingly!!! So happy I could cry. I wish we had contacted him the first time and my floors would not have been ruined This company is great!!! I'm surprised they don't have other reviews!!! Highly recommend!!!!

An excellent experience with Guardian Termite and Pest Control. When I called, I spoke with…read moreBrittney who was pleasant, professional, and knowledgeable. She immediately booked me an appointment for the following day. The following day, Robbie Kidwell came to the property, assessed the situation and made a follow-up appointment with me, at my convenience, to remedy the situation. He too, was pleasant, professional, and knowledgeable. He did such an amazing job that I contracted with him to return on a regular basis. I highly recommend this company.