I stopped into South Bend Harley-Davidson for a quick visit to pick up some shirts for my…read moreboys--they collect HD shirts from every state I travel to for work--and I'm so glad I chose this location! Dawn and Autumn were incredibly friendly, welcoming, and helpful from the moment I walked in. What really impressed me was the huge variety of sizes and designs they had in stock. I had visited two other nearby dealerships--Sturgis, MI and Elkhart, IN--before coming here, and neither of them came close to the selection available at the South Bend store. Another huge plus: South Bend is part of the national Harley-Davidson points system, so when you check in and make purchases, you actually earn your points--something not all dealerships participate in. This is a big benefit for frequent travelers and collectors like us. Overall, the customer service here is outstanding, the selection is the best in the area, and Dawn and Autumn truly made the visit pleasant. I'll definitely be back the next time I'm in town.

I've bought 3 new Harleys from Mcdaniels over the years, would have been four if they would have…read morehad it in stock. I emailed service very early in the morning recently, Scott called me right after the store opened. Got my 96 Road King in same day and returned it in a timely manner looking absolutely gorgeous. Very happy with their service and the parts department always delivers. I just simply wouldn't trust anyone else with my bikes unless it was a dire emergency.

On time and have a great work ethic. Would definitely recommend to other motorcycle riders.read more

From the owner: Our business offers top level customer service and master level technicians! We specialize in all…read morediagnostics, especially electrical, as well as engine and transmission rebuilds. Of course we can do all of the little things like tire changes and oil changes as well!

Called the shop to get a Honda safety recall done. First I was told that if I didn't buy the bike…read morefrom North End they could not get the parts. Not true. Person on phone was extremely snotty about it. Asked for the manager who called back and said they could get the parts but he refused to do the work . He said it would take away from their other shop business even though they get paid by Honda to do the work. So much for being a Honda service shop.

My husband and I(Betsy) went to look at four wheelers. We were greeted right away with awesome…read morepersonalities every single person we ran across treated us like we were family as we looked at things. We talked like we were family laughing about good old days I have never had such a heartwarming adventure we feel like we purchased more than just a four wheeler. We were blessed with knowing good people that has your interest at heart and will do what they can to get you what you want these people are our go to people from now on

She was very helpful very good people always willing to help you.she went out her way to find me…read morethe parts I need

I have had good experiences going here. They are always very nice and helpful and have always had…read morethe parts I've needed in stock. They have some vehicles for sale every time I go there and have some riding supplies as well. If you need go karts, parts, advice or services this is the place.

Do Not, Repeat Do not use this service department. Told me that my Stator was bad and it was just…read morethe regulator/rectifier. There technician does not understand that the regulator is part of the charging system and needs to go back to school (if he ever went to one. Their general manager refused to refund the diagnosis fee saying "well it's not a perfect world" Heck yeah it is not a perfect world when you hire techs that have absolutely no idea about what they are doing and do not perform diagnosis according to the shop manual. THEY NEVER TOOK OFF THE BODY PANELS TO PROBE THE CONNECTORS! They just told me the stator was bad, said the part was unavailable and had me pick up the bike. ABSURD that a general manager wold "stand behind his tech"

"Purchased my Honda HS928 from Harbor Sports Cycle in 2011. It has run flawlessly since season 1…read more Needed a new gasket set for carburetor. Parts/accessories assisted me promptly with ordering a new set. As a side note, carb gunked up do to improper storage last season. "