Called the shop to get a Honda safety recall done. First I was told that if I didn't buy the bike from North End they could not get the parts. Not true. Person on phone was extremely snotty about it. Asked for the manager who called back and said they could get the parts but he refused to do the work . He said it would take away from their other shop business even though they get paid by Honda to do the work. So much for being a Honda service shop. read more

My husband and I(Betsy) went to look at four wheelers. We were greeted right away with awesome personalities every single person we ran across treated us like we were family as we looked at things. We talked like we were family laughing about good old days I have never had such a heartwarming adventure we feel like we purchased more than just a four wheeler. We were blessed with knowing good people that has your interest at heart and will do what they can to get you what you want these people are our go to people from now on read more

Very disappointing sales transaction. My parents went and bought a new Polaris 4 wheeler for my son. My mom asked if there were any discounts and she was told yes, $800.00. Wow! That a huge discount! The starting price was $3,599.00 - the price they paid was $4, 294.14. I called Leaders RPM in Kalamazoo, MI and I could get the exact same one out the door with no discounts for $4,046.64. I don't know this dealership so there were no promised discounts!!! My point is that my parents know the owner of North End Cycle- they sold them hay and have bought other things over the years there. They were told they were getting an $800.00 discount! What they got was screwed!!! I called and spoke with the sales guy today Bob Curtis. He told me that it was a $5,000.00 machine. I told him MSRP on it is $3599.00 and he said yes! He said they can charge whatever they want for it. He said my parents did get a $7- discount. I call Bull----! He proceeded to tell me that the dealer only made $57.00 off the sale. So, I am guessing the rest of the $ went in his pocket. I told him that he spelled my dads last name wrong on the title- he couldn't even do that right. I told him that word of mouth is the best advertising there is and I would make sure everyone knows what happened to my parents and this sale. I told him that we would never do business again with the dealership and he said good, he doesn't want to do business with people like us and then he hung up on me! Very unprofessional! He could of asked what would rectify the situation and I would of said giving my parents back the difference from what the other dealerships invoice was. I will post on all of my social media! read more

North End Cycle Shop - Invoice from Leaders RPM showing their price with no discounts! - Motorcycle Dealers Near Me - Elkhart, Indiana

amazing quad shop I've been to yet was greeted right when I walked in very humorous and nice people purchased some parts for my 400 and they where very helpful and I will be visiting again read more

We had two quads that required repairs per a recall. As soon as the serviceman discovered the machines were not purchased at their store, they suddenly weren't able to get us in for 5 months. I called another shop and they were able to get us in same day. read more

absolutely worst service out of a motorcycle dealership. people let you walk around without helping for 30 minutes, salesman especially Rich is extremely rude and don't want to assist someone. any place is a better option! read more

HORRIBLE SERVICE!!! I purchased two brand new quads from them. Have had nothing but problems with them and everything time I bring them in for service it is a complete nightmare! I could go in to detail but I will just say, I highly recommend finding somewhere else! read more

Went in to get my first bike the process was easy Bob was super nice. They knew I was a first time rider so I was getting little tips and tricks from them super easy process can't wait to start riding. read more

I recently purchased my first bike, a 2022 Yamaha Mt07, and I have nothing but good to say about the place. The experience was low pressure and anything I needed help with they were there. read more

North End Cycle Shop - MT07 - Motorcycle Dealers Near Me - Elkhart, Indiana

Saturday Feb 5,2022 Looking for snowmobile parts so I called North End Cycle since I purchased my sled from here. Was totally disappointed with the service I did/did not get from this company. I placed the call and was put on hold for 20 minutes. The guy got on the phone and was absolutely rude. He stated he was busy and couldn't deal with anyone on the phone as the people that were at the store was more important. He then proceeded to say that if we really needed anything we would have to come into the store and wait our turn. I am two hours from this store and would of went in to get my parts I needed to order. But as it is the rude service I got on the phone there is no way I will be back there for anything from them. To say the least they need to work on there customer service. There might of been a good reason as to why I needed to call in and not come in. You were getting my money either way. But not now. Purchased my parts elsewhere and got exceptional phone service. read more

First time at the new facility. Was happy that I called for an appt and they told me I could just bring it in for an oil change. Last time they had told me it would be 6 weeks to get it in. I went in on a Friday morning and they got to work on it right away. Took less than an hour. My only complaint was I paid extra so they would check over the bike to make sure it was good for the season. When I picked up the bike there was nothing on the receipt about what all they checked. I ended up asking the mechanic and he verbally told me about what he sound. Would like to see them use something like when you get oil changed on your car and gives you a list of wear on brakes etc. read more

Absolute worst service at a motorcycle dealership ever. Put me on hold with parts for over an 45 mins and was looking to trade in my bike and tried to tell me my bike was a zx14 not a zx14-r so they could try and give me less for my trade. All of them are zx-14r's read more

Just purchased a sxs and four wheeler for my son. Our salesman was Bob Curtis. His communication and honesty throughout the deal was second to none. They went above and beyond to find what we were looking for and fit it into our budget. I had the service department do several add ons before picking them up and that work was completed in a timely manner at a fair price. I will be a return customer. read more

after being a long time customer I purchased I used motorcycle from North end in 2018. given the age of the motorcycle at the time of the purchase I inquired whether or not service and maintenance would ever be an issue and was assured they would never be a problem. now they refuse to schedule appointments for maintenance or service on the machine. Citing a policy of not working on machines over 20 years old. completely unethical business practices. read more

Very nice professional people Larry up at the counter thanks for helping me out nice selection of bikes and gear .

Called Tuesday to get new tires on bike. Told them I would drop it off Saturday when they open at 9am and be back at 1pm to pick it up. Dropped it off at 9am as discussed, said I would be back at 1.They were just pulling it in at 1. Never again! What a dump! read more

I called ahead to see if they had time to do an oil change on my bike. Yep no problem bring it in. The mechanic was great letting me know about my front tire wear so I asked how long? He said one more hour and I had already been there over an hour. It was just over 2 1/2hours of waiting around today. They had my mechanic doing other things while my bike and I sit. I do not suggest waiting on service at this dealership. I have had no issues dropping it off but that gives them most of a day to work in whatever. read more

Got an "out the door" price on a bike where they subtracted the value of my trade, but didn't add back in what I still owed on my trade. So all the while they were giving me a "price" that was over 5 grand below what the price really was. If you're going to include my trade in the math, you have to include what I owe on it. You don't just get to pick and choose your figures until I'm at the finance guy. read more

Great staff, better than I expected from past experiences with other dealerships. They really seemed to care about me and not just my money. I would recommend these guys to anyone! read more

Came in for safety flags for our bikes to go riding over the weekend and walked out with new Leatt neck braces for all of my kids. Bronson was very courteous and professional and aware of the importance of my time. A+++ rating as far as I'm concerned. read more