Went there to get a pick up truck and didn't think I was going to get it but thanks to Jose (TJ)…read more,Brandon and Kendell they made it happen thanks my guys appreciate yalll.

Denzel was a great sales representative at 518 auto. Come to 518 for your car need. Tell a friend…read morethey was amazing shout out Kendell made the magic happen as well, 518 was amazing

Came looking for a Volvo S60 and found one here at Autoexpo for a great price! The Condition of the…read morevehicle was as shown on an advertisement and there was no pressure as soon as I walked onto the lot from Paul or any of the other guys working here. Paul worked with me on pricing and we made a deal that same day! Would recommend!

Excellent customer service! We were very impressed with how the owners accommodated our car needs!…read moreHelpful discount and easy business transaction! Thanks guys!

My sister needed a car asap and they worked with her until she was able to leave the lot with a…read morevehicle

From the owner: Firefighter Family Owned & Operated since 2018. We offer used vehicles at reasonable prices.read more

When we initially purchased our used minivan from Marlin Motors we were pleased. We even got a…read more90-day warranty on it. Of course, in the third month of ownership our van started to exhibit a problem. I texted Marlin Motors and they told us to bring it in. I emphasized that we couldn't be without our van for too long, and they assured us they would only need it for a day. When we dropped off the van at Marlin Motors the owner was oblivious to our previous conversations. Promises were made to promptly return our text messages, but instead they waited a day to reply with vague answers. Four days later, the mechanic they were contracting with for the warranty work was evasive and wouldn't even tell us if he had taken it for a test drive. With the warranty running out and Christmas at the end of the week, we decided to cut our losses and pick up our van. We'll get it repaired by a mechanic we trust. And we won't be buying another car from Marlin Motors.

I bought my suburban from marlin motors wholesale 7 months ago with no issues jeff and Anna…read morecontinue to be of great service and I will be getting a 2nd car from here come tax time. Need a car just walk in and drive off same day.... 10star rating yo

Ever since buying my car here in 2025, the service team never fail me…read more Each employee that I'm in contact with is polite, swift, and patient. Shoutout to Raquon who really took care my tire this morning. It was worth driving out of my way to have my care looked at. Thanks so much!

They do bait and switch to get people to come in to look at their cars. The sales person outright…read moretold us what they do the first time we came in. It took me going through the Internet price to get the price I should've gotten in the first place. Best to avoid that place.

I had a few interactions over the phone and internet with Hennessee and ultimately did visit their…read morelot and test drive a car. The staff was overall professional, just misleading to get me on the lot. On site a good experience, but also disappointing in the condition was misrepresented of the specific car I came to test drive. There was physical damage to the car which was an immediate no for me. The sales person was professional and explained that it would be repaired. My advice is to not advertise until after repairs. They were not dishonest in trying to hide anything and I respect that. I really cannot stretch to a 3 since they wasted my time. 2.5 rounding down.

I purchased a 2015 Murano Platinum AWD the experience was quick and smooth. They even went above…read moreand beyond to assist me with contacting my insurance company. The entire experience was like buying from family.

Called asked if they had some used tires. They confirmed my size and gave me a price. Told them I'd…read morebe there since I was driving on a donut and leaving a drs office. I was told okay we will hold and wait for you. I arrive and they say "no we sold those" after I told them I just called they told me "yea we probably sold them anyway" wtf????

Randomly Had a nail in my tire leaving from work at the Airport. I loved how I was able to call and…read moreget in contact with someone immediately, tell them my dilemma and get a quote in under 8 minutes. When I arrived everyone from behind the counter and even all the mechanics walking through while working immediately radianted warm welcoming vibes. I explained what I needed and they had me in and out faster than I could finish eating a candy bar. I will definitely be coming back to this place for future car needs!

DO NOT TAKE YOUR CAR HERE. I have never had a bad experience at a Honda service department until…read moretoday. This was my first time going to this location because my usual location (off Battlefield) was booked up for a few weeks. I now know why this location had so much availability - because their customer service sucks and they are scam artists. I scheduled an oil change... I arrive and they proceed to tell me that my total will be $140 when online it shows $94 (shown in picture). When questioned about it, they try to say that it's because of oil prices going up which is funny because oil prices have actually been going down. I showed them the price online and they still try to charge me $140. INSANE. You can't advertise a price and then charge someone $50 over that price because of "oil prices going up" - that's a joke. Then if I want a rental car, I have to pay for it. The other locations I've gone to provide complimentary rental cars. My car was dropped off at 10am and was not finished until 5:30pm for a simple oil change. I received absolutely no communication on when my vehicle would be done. I had to call them an hour before they closed to ask them when my car would be done and they didn't even answer my call - I received a text message shortly after I called with the response. To continue with trying to steal every penny they can from people, they let me know that if I pay with a credit card they will charge 3.5%. Again, never experienced this at the other locations I've been to both in Virginia and California. The service rep and manager were both incredibly rude. I will never come to this location ever again and plan to tell everyone I know about my experience.

I'm going to have to downgrade my review on the Service Department. It's not based on the service…read moreperformed. It's based on the current customer service. They are evidently understaffed & not handling it well. When I pulled in to drop off my car for 6am service the next day it took awhile for someone to approach. When she asked if I was dropping it off for an appointment tomorrow she just tried to hand me a form & rudely said "Fill this out." I told her I needed to talk to a Service Advisor & she walked away without a word. I waited. After quite a while someone else came with a form & said "Fill this out." I told him the same thing & he just walked away. I waited. Finally after no one else came I opened the door of a Service Advisor booth & said "Can you please help me?" That didn't go much better. When I told him what had happened he said "Have you ever been in the military?" What a strange question for a Senior Citizen. The only women in the military when I was his age were nurses & specialty occupations. And it wasn't about a military discount. It was in the midst of the conversation about me being ignored for so long. I told him I had been coming here fora long time & had never experienced anything except exemplary service. The very young man said something to the effect that they were all stretched to the limit. In my opinion that's not an excuse for poor behavior. I told him what I wanted done & was happy to leave. The next day I approved the estimate by text. The only thing it needed was a windshield wiper replacement, which shouldn't have taken so long. I texted for an update since I felt really bad from testing at the hospital & wanted to pick it up before the late afternoon rush. No answer. Finally I called the main number for service & told her how badly I felt. She told me if the transferred call went to VM to just come. It did. Once there my ride waited, based on my experience the day before. I waited until my service advisor was free & asked about the vehicle. He told me I would have to wait in the waiting area. A very nice trainee eventually came for me. The young Service Advisor first told me he was having to handle the work of two other Service Advisors, at least one of which he told me didn't show up. I ran a business for decades. This isn't the type of thing you tell a customer. They are all very young. The long time experienced Service Advisors appear to no longer be there. Last year I was told that mine had been moved to Toyota Service. I've been using the Service Department for almost two decades. Customer Service, with the exception of the person answering the phone & the trainee, has certainly changed.