They were very slow on making the repairs and they did not communicate. Several calls to the…read moreplumber and the office with no return calls. Almost a month to get the repairs done and when they do show to make the repairs their first thing in the morning was at 1130 on a Friday. Just not a good experience.

Jimmy was very straightforward and honest. He was able to explain and detail the work required…read morewithout talking over my head. His knowledge is unparalleled and his cost were very reasonable. They were also able to fit me in quickly!

Richard replace a toilet and checked gas fireplace. Very professional and communicated everything…read moreregarding work to be done. On time, efficient and pleasant to work with. Reasonable compared to plumber I fired when he was very late. Would HIGHLY recommend!!!!!

Replaced my pressure regulator valve for my house. Water pressure is great now. The valve box was…read morefilled with mud several days later. Daniel told me I would have to remove the mud myself on occasion. Valve box used was too small. Had to replace valve box myself. I would not recommend.

Family owned business. Super fair prices. Honest down to earth folks. They have been helping me…read morewith my plumbing needs since 1998. Open 6 days a week. Monday - Friday 8am to 5pm Saturday (half-day) 9am to 12pm

We have been using this company for over 30 years. Their work and their work ethics are…read moreoutstanding! They are the most honest and ethical company we have had dealings with and have never tried to sell us something we don't need or want. Work has always been done right and guaranteed. We have an older home ( 77 years) and it is not always an easy job. Never a complaint from them about doing it! We have had to have many pipes replaced and many sewage problems because of older trees we have with deep roots. Wouldn't call anyone else. Jerry and Jason are the best!

I can't say enough "good things" about Mesquite Plumbing for being on time, friendly, professional…read morework, good pricing, etc... Installed a new kitchen faucet. Thank you, Mike and Larry, and Mesquite Plumbing for a job well done! Highly recommend them to all households and businesses.

We had a leak outside at our shutoff valve. I assumed that it was the actual valve leaking, so I…read morecalled Riddell Plumbing. The could not get out to our house for 3 days. Decided to try Mesquite Plumbing/Mr. Rooter. We stayed home and waited for them to arrive. Late in the day they rescheduled for the next day. When they eventually arrived, the plumber looked at it and said that he would sour up an estimate. Thirty minutes later he presented the estimate for $1500 and another for $5000 to replace a non-leaking line by the street because the copper was "Green". Coincidentally, we just had that line replaced by Riddell for only $400, just 3 months ago when the city replaced our meter. I told the Mr. Rooter representative this and he told me that they do "by the Job" pricing vs. by the hour and that is why it cost so much. I paid him the $65 "service call charge" and sent him on his way. I then dug up the area around the valve and found a very small leak at one of the copper pipe junctions. Less than a half hour to fix for any decent plumber. I would literally be ashamed to operate a business in this type of predatory manner. If I didn't know something about plumbing, I would have been totally ripped off. BUYER BEWARE!

I invited Ernie to quote my slab leaking issue. Their engineer Austin came and we had very…read moredetailed talks about my plumbing issue. He impressed me by the depth of knowledge on the house plumbing water system of residential property, and answered my unique question of why either of my 2 incoming water lines somehow are looped together somewhere inside my house to provide water. This question had no other plumbing company ever was able to answer me. I highly recommend them even though I was not able to choose their quote in that particular time, and believe with their experience and knowledge, they should be able to resolve any plumbing issue in a residential house.

The answering service told me that a plumber would be to my house between 10-2. Stated I would get…read morea call 30 minutes prior to their arrival. I did get a call, however, it was to tell me the plumber was running behind. That's a good call keeping the customer informed. Especially, when I have to miss an entire day of work. And all of this was long before the two o'clock hour. At least they knew they were running behind and kept me informed. The plumber did awesome work and fixed the leak. You have to take out a small loan when it comes time to call a plumber, it ain't cheap. If you need to call a plumber I recommend these guys. At Ernie's they do the customer right. The leak is fixed and it's done correctly. I got a military discount to boot!

My hot water heater broke and leaked water back into the house. Someone suggested one of the Big…read morebox company plumbers and after hearing that they didn't have anyone who could see me that morning, I called Pro Service. Kelly was amazing. She pulled someone off a job to come make sure I had access to water since all my water was off. Johnny came within the hour and got hot water heater turned off, but left regular water on. The very next morning, Johnny was back installing a new water heater. This is the kind of service you can only get from a family run business. I'll never call the big commercial guys again.

Amazing company. Cannot believe how professional they are. From Kelly their receptionist to the…read morequality plumbers that came out. Johnny and Darrin came to our home. Took care of a clog in my pipe behind my washer. Thank you!! Highly highly recommended recommend!

Absolutely DO NOT USE this company. I'm currently looking into legal options to get my money back…read morefrom Andrew. Here's the story: Met with Andrew twice in early November to walk him through a number of things I was looking to get done to an old house I purchased. Moving water/drains, hot water heater, gas, etc. Andrew seemed like a great guy at the time, down to earth, confident he could get all the work done in a timely manner. I've never misread someone so badly. I sent Andrew half the total cost of the project on November 13th for materials and to get started on the work, with the rest to be paid upon completion of the work. He said he'd be getting started that weekend on the project. Instead, it turned out to be one excuse after another about why he never showed up when promised to do the work. He became increasingly difficult to get a hold of. He stopped answering my phone calls, always promised via text to call me back later, and never did. This continued for two months until early January. In order to get a hold of him, I had to call from google voice numbers he didn't have. On Friday, January 10th, I finally got a hold of someone (I believe his wife) and told them I did NOT want him performing any work and asked for my money back. I was told he would return the materials the following Monday (Jan 13th) and would get a refund a few days later. That turned into "no later than Wednesday (Jan 22nd)". It's now Jan 31st, I still don't have the money returned to me, hence the legal action against Andrew. To sum it all up, Andrew repeatedly lied to me about starting work, calling me back, his plumbing license (it's expired), pulling permits for the job, sending me any kind of documentation, and now he's literally stolen my money. Do business with this man at your own risk.

Absolutely worst experience ever. Andrew came out to fix my hot water heater on the 20th of…read moreSeptember. Total charge for the hot water heater was $1195. He left the old hot water heater in my attic because he was alone that day and needed help to take it out. After having to call them from my google voice number to answer (which was extremely shady in its own right) I finally got him to come back out and at that time asked him when someone would be coming to inspect. He said "pulling a permit is not a problem. I'll handle it soon." And it is easy to pull a permit if you're a licensed plumber, BUT ANDREW IS NOT. So he tells me his license had expired, and he was going to get everything fixed and that I'd get my permit. But even after multiple heated calls, that day never came. Eventually, by October 20th, I had to get another plumbing service, Legacy Plumbing, to come look at the hot water heater. At first glance, their plumber told me that the work would have never passed inspection anyway. So, I gladly paid them about $550 dollars to fix the work. 2 days later, I had the inspector in my house and we had passed inspection. I disputed charges from Planet Earth Plumbing with my CC company and I'm filing a complaint with the Texas State Board of Plumbing. Before you hire any plumber, don't make the mistake I did, and look them up here: https://tsbpe.texas.gov/portfolio/find-a-license-registration/

Lifesaver! Family owned business that came and fixed my clogged kitchen sink the night before…read moreThanksgiving when no other plumbing service was available. I am so thankful to have found a business that truly cares about their customers. He was professional, thorough, trustworthy and well priced. Not to mention his work is guaranteed for 30 days! I will continue to use Hickman plumbing for all future plumbing needs and highly recommend!