Turn Wireless was able to get us fast internet to our rural home where our only other option was…read moreslow satellite internet! Service has been reliable and it has been amazing to finally be able to stream Netflix! Thank you Turn Wireless!

From the owner: Since 2006, Turn Wireless has been providing wireless Internet services throughout Southern…read moreCalifornia. We operate our own network of towers and base stations located at strategic high-points throughout the region. Our deep experience, mature network and unparalleled customer care allow Turn to service hard to reach locations and demanding industries where uninterrupted internet service is Mission Critical!

So we finally are nearing the end of Geolinks. Although they got it working, it is working super…read moreslow now. We pay $75 per month for 30 MBPS down / 10MBPS up but only get 17MBPS down and 1.5MBPS up so we are switching to 100MBPS Starlink for $50 per month. All that Geolinks would have needed to do to keep us happy would have been deliver most of the bandwidth that we pay for somewhat consistently. Image below: We have been hitting speeds like this consistently for several days. We called in a ticket and Geolinks promised dispatch which has never called. So another bad Yelp review and we are pretty much fed up. For this image I removed our IP Address and test IDs for privacy but the speeds are exactly what we are seeing .

I've been with Geolink for about 10 years, across 5 different warehouses from City of Industry to…read moreRedlands, CA. We run a logistics company and need fast, reliable internet with a static IP address. Here's why we picked Geolink: 1) Their installers are professional and know exactly what they're doing. The setup is always smooth and stress-free. 2) Their service is reliable. In the past 10 years, the internet only went down once--and that was during a windy day back when we were in Rancho Cucamonga. 3) The internet speed is always fast and stable. 4) Their tech support is helpful and easy to reach when we need them. Overall, Geolink has been a great partner with excellent service and support. I highly recommend them to other businesses. Thanks for keeping us connected for the past 10 years. Jimmy Tran CEO of Worldcraft Logistics LLC

Very sloppy job!!! A tech came to fix dropping wi fi connection and had to accessed the wall panel…read more When finished he left the cover hanging by one screw with compartment gaping and wires protruding. Called another tech and he added screws to 2 more corners with wires still protruding and panel cover protruding away from the wall. Called a third time and the tech commented "we are not Home Depot you know". If they had done the job properly the first time we would not have needed visit #2 and #3!!!! VERY SLOPPY WORKMANSHIP!!!!

Spectrum is a horrible company. Everything from customer service, to technical support, to their…read moreretail location, to the equipment they provide you and even their end product (Internet in our case) is very bad. And if all that were not bad enough, they are expensive and their business model is to abuse existing customers with steady price increases. We have had Spectrum Internet for years and years. I called around 6 months ago, to ask if they could help us save some money on the Internet. Sure! the nice lady on the phone said. For just a $70 one-time service fee, they would bring and install new and updated equipment while also saving us $25 a month on the Internet. Great! The technician came and did the install. He said he tested everything. And... drumroll please... none of our tvs could connect to the new Internet. Nor could some of our other WiFi based home conveniences. So I called and they sent another technician, who was more thorough and honest, who explained that the new router wasn't strong enough to reach the nearest tv, which is about 15 feet from the router. So, the ten year old router reached all of our stuff, but the new one couldn't. Nice. We had to buy an Amazon eero system to extend the internet to our devices. After all this, the tvs still only connect sometimes and are slow, compared to the old Spectrum system. Spectrum simply doesn't care about its customers. Zero stars. (Unfortunately Spectrum is also a near monopoly. Only other choice for Internet here is Starlink.)

I am paying for 1 Gig internet and consistently receiving around 90 Mbps download speeds. That is…read morenot even remotely close to what I am paying for. I contacted customer service multiple times and instead of troubleshooting the issue properly, I was repeatedly told that I "have to use their router." That is simply not true. Customers are allowed to use their own compatible routers. Being told otherwise felt dismissive and misleading. I requested that a technician come out to check or replace the modem since the service clearly is not performing as advertised. I was then told I would have to pay $150 for a technician visit. Why should I pay to fix equipment or service that is not delivering what I am already paying for? On top of that, customer service was extremely frustrating. Communication was difficult, and resolving anything felt impossible. There was no ownership of the issue and no real attempt to fix the problem. After this experience, I have decided to switch providers. I would strongly recommend researching other options before signing up. The speeds have not matched the advertised service, and the customer support experience has been very disappointing.

Have been a customer for over a decade. We have been without internet for a week. Technician cam…read moreand still no internet. They are going to send us a 3 rd router. Can't talk to anyone local. Horrible customer service.

I had these guys install my surveillance, cabling, TV's and phone system in my restaurant that i…read morejust opened and they did an outstanding job in a timely manor. Dustin and his staff are very courteous and professional. The prices are very fair too as i shopped to find a great deal. I highly recommend.

I have worked with Dustin on several projects, from phone installs, office moves to cable…read moreextensions. He ensures the installations go smoothly and is a wealth of knowledge. I was very impressed with his professionalism and customer service. He goes above and beyond. Customers are always happy. Thanks Dustin!

The company respond immediately to My concern and end up…read moresending a tech person as a courtesy to My house to verify that the system runs smoothly . Amazing

PSA: when looking at reviews, check the dates. You'll see a clear pattern of disintegrating…read morecustomer service from 2024 onward. Having been a customer of Mitec's internet service since 2015, my innards turned to ice when I was notified in 2024 that the company had "spun off the Internet department into its own standalone business," along with reassurances that the high quality of service would continue uninterrupted (my paraphrase). And then the troubles began. The internet speeds were slower and slower. I'm self-employed and work at home, often through the weekend, so the slow speeds were noticeably causing me work delays. I was in denial, though. Then there came what I could not ignore: a substantial outage, during which I was unable to hold scheduled meetings with two clients. Afterwards, customers received a multi-paragraph 430-word email from the general manager, expressing his belief in "honesty and integrity," promoting the dedication and commitment of the team, explaining the outage, and promising "a credit off next month's bill" as a thank-you for supporting a local business. Anyone can say anything, and you may have guessed from the foreshadowing that there was no credit on my next month's bill. Was I surprised? Yes, because I had been used to the previous excellent customer service and No, because obvious. I emailed to ask for the credit on February 16. I emailed again on March 3 and received a response on March 4. How much was the discount? A whopping $6.49, when I lost 3 billable hours that, trust me, added up to quite a bit more, and had to rearrange the following week's schedule to make them up. It bothers me to drop a local business in favor of an immense corporation, a corporation that I personally loathe for many many reasons. Originally I was on board with Mitec primarily because it was a small local business, even though there were other, cheaper alternatives. And until this change, I was very happy with Mitec, I was okay with the cost because it was dependable, the technicians were always fantastic, and the customer service was nothing short of amazing. I recommended them whenever the subject of ISPs came up. When this other provider came knocking, offering $500 in gift cards, along with a monthly savings of $14.99 for speeds that tested as much, much faster, I emailed Lytwave asking if there was anything they could do, could they get me higher speeds? Failing that, could they match this other company's price? There was, as you might have guessed, no response. I switched. The last day I used Lytwave was September 30, 2025. I meant to cancel but forgot. On November 7, I wrote to cancel my service. I received a response on November 10 that included a cancellation form for me to fill out and this note: "The form requires you to select a termination date at least 30 days out, but if you prefer an earlier date, please enter it in the 'Reason' section, and we'll do our best to accommodate your request." I filled out the form and returned it within minutes. Did Lytwave accommodate or even remember my request? Remember the foreshadowing. No, they did not. In fact, they claimed that my service was "active and used" during those two months when the reality was that I had stopped using Mitec on September 30 and unplugged my router a week or two later, and so had not used the service for all of October, November, and the 10 days for which I was billed in December. Remember the general manager's proclamation of his belief in "honesty and integrity"? Did I pay? Yes, all of $136.41 with the tacked-on late fees. So much for doing their best to accommodate my request. Let this be a cautionary tale. If a small local business wants to keep its customers, it needs to provide good customer service. In contrast, last week I needed to call customer service at the big loathesome corporation. My call went through, I talked to an agent, he solved the problem, and that was that. I used my $500 in gift cards for groceries and Christmas presents, and this year, I'll save $179.88 on internet service.

Ivan and Alejandro were so helpful and kind our Phone technician also was awesome really appreciate…read morethe quick help and the kind welcome to the city.

Their sales tactics equate to downright harassment. A salesman showed up at our door and asked if…read morewe were interested in switching the Spectrum. My husband said we were interested and would like details sent to our email so that he could have time to compare pricing before ever agreeing to anything. They then called to schedule an installation appointment. We said we did not order an installation. They asked again if we wanted their services. We said at this point no. Then they called again to schedule an installation. We again said we did not order one and we would definitely not be ordering one in the future at this point. Then they called AGAIN.to confirm our installation appointment and said it was scheduled for the end of the week. We said we did not order installation or any service, that they needed to cancel. They said we had to call management to cancel or go online. We went online. There is no cancellation option. You have to call. We called. They said they had no order. Okay fine. Figured it was done. They showed up this morning for installation. It took calling three different numbers to finally get ahold of a manager to cancel an order we never made. The guy who showed up to install has said this has become a common tactic amongst their sales reps to try and get people to just comply with signing up. That is downright shady, inappropriate, and qualifies as harassment. We will never sign up for spectrum in the future if this is how they treat just potential customers.