Victor, AJ, and Gabby are an amazing team! Someone hit my car and ran off without me getting any…read moreinformation from them. My insurance wanted to charge me an arm and a leg to repair the damage. They helped me so much by pushing back with my insurance. Without them I would have had to pay so much more... They treated me like family and I am so grateful to have found them! And of course, my car came out looking like nothing even happened! I recommend Fix Auto to all my friends and family because of the amazing experience I had here. Thank you guys!!!

Great customer service! Everyone was friendly, helpful, and made the process easy. They did a great…read morejob on my car, and I was very happy with the results. I would definitely recommend them!

My overall experience was amazing. Frank was awesome from start to finish. He gave updates with…read moreevery step, when he was unable to answer my calls and I left messages, he always answered them before the EOD. That's the type of service I always look for, he treats people how he want to be treated and that's always a win win in my book. He went above and beyond. Thanks Frank for everything, you are a dedicated worker.

I chose Penske Toyota Collision Center because of the positive reviews I read online, particularly…read morethose mentioning David Franco. Unfortunately, my experience was mixed. My 2025 Toyota 4Runner was involved in a serious collision, and even CHP and the tow yard initially believed it would likely be a total loss. Penske repaired the vehicle instead, and cosmetically it now looks very good overall. However, the process was far more stressful than it should have been. The biggest issue occurred the day I picked up my vehicle. Within minutes of leaving the shop and getting on the freeway, the engine lost power and the truck stalled, displaying multiple system malfunction warnings. I had to have it towed back to Penske. They later determined an unsecured hose was the cause. That was a frightening experience that could have ended much worse, and it's something that should have been caught before the vehicle was released. After getting the vehicle back a second time, I continued finding issues that should have been identified during a final quality inspection. The driver's front tire was rubbing the inner fender liner, the fender trim was loose, the front bumper was misaligned, and the hood scoop wasn't sitting flush. Those items required another return visit. During that visit, I also found it disappointing that I was initially questioned about a cracked windshield washer reservoir and asked whether I had been off-roading. Considering the reservoir is located on the side of the collision impact, that question felt unnecessary. To their credit, they ultimately agreed to replace it as part of the repair. I also made several calls while I was out of town trying to coordinate pickup, so I expected that all of the details would have been thoroughly addressed before I arrived. Instead, additional cosmetic issues became apparent afterward, including noticeable paint overspray on the bumper and a small scratch that still need attention. Donna Potter, the collision center manager, deserves recognition. Once she became involved, communication improved significantly, and she made sure my concerns were addressed. I appreciated her professionalism and willingness to help. Overall, I don't question that Penske has capable technicians, and I'm grateful my 4Runner was repairable. My disappointment is with the lack of attention to detail and quality control before releasing the vehicle. Customers shouldn't have to identify issues that should have been caught during the shop's final inspection--especially after a major collision repair. I'm giving Penske 3 stars because they ultimately stood behind their work and have continued working to resolve my concerns. I simply wish the vehicle had been returned correctly the first time, without requiring multiple return visits or putting me in a dangerous situation on the freeway.

Great experience with this shop! Everyone was super friendly, helpful, and easy to work with. You…read morecan tell they actually care about their customers and the quality of their work. They even went out of their way to fight for better-quality parts for my car instead of just settling for whatever was available. Really appreciate the effort and attention they put into everything. Definitely a shop I'd recommend!

I had a great experience with Met Collision Center. From the beginning, the team was professional,…read morehonest, and kept me informed throughout the entire repair process. Even though Kemper insurance approved aftermarket parts, Met Collision Center went above and beyond and installed original OEM parts instead, which I truly appreciate. The shop is very clean, the workmanship is top quality, and my vehicle looks like new again. They clearly take pride in their work and care about doing the job right, not just the easy way. I highly recommend Met Collision Center to anyone looking for a trustworthy and high quality auto body shop. Thank you, Claudio, and the entire team at Met Collision Center, for making the process easy and stress free for us.

I had my car detailed by WC mobile detailing and I was very pleased with the results. Not only were…read morethey able to squeeze me in to their busy schedule on short notice, But they arrived on time and made quick work of a big job. I drive a small SUV and with two small children it get messy very quickly. By the time they were done, my car looked brand new. I look forward to having them work on my car again! I would highly recommend them to anyone!!!

These guys do an absolutely awesome job with detailing... Very professional and great prices…read more.. Thank you...!!!

We scraped up our Lexus pretty well, and we were looking for a reasonable, reliable company that…read morecould get it done quickly. Anthony and his team delivered. We received quotes from several shops, and EC's was among the most reasonable. Anthony also sent me a thorough estimate over email by using pictures, so I didn't have to go in. That was very convenient. They did a great job on the repair - as you can from the see attached pics. I really appreciated the great communication from Anthony. Auto places unfortunately are notorious for bad follow up or not calling when they say, making you have to hound them. Anthony always called when he said he would and all of the expectations he set on timing, cost etc were right on. They also stand behind their work. I hope I don't have a need for an auto body shop soon, but if I do, I would use EC again.

From start to finish of the process, Anthony and his team has provided excellent customer service…read more They answer and return calls promptly. To top it all, they have the quality of work customers would want to have!

We just leased a Honda Prologue Elite and couldn't be happier with the experience! I contacted…read moreseveral dealerships, and this Honda was the only one that came straight out the gate with their best quote: no gimmicks, no runaround. Only after I had this quote in hand did another dealer try to come back with an offer that was $20 less a month for the Prologue Touring, but by then the decision was already easy. The Prologue Elite is such a great choice: it drives incredibly smooth and quiet, the range is impressive, and the fast-charging capability makes it easy to keep moving. Inside, the cabin feels spacious and premium, with comfortable seating. The tech is user-friendly and intuitive, a plus for my tech-challenged self. Najma showed us the car and gave a clear recap that made everything easy to process: it never once felt like we were being "sold." Michael Lopez also stepped in to make sure we fully understood all the terms and details, and he added a personal touch that made us feel completely comfortable. Hugo took care of the leasing paperwork, and I really appreciated that he wasn't pushing anything extra, no surprise add-ons, just exactly what we had been quoted. On top of all that, the building itself is modern, welcoming, and stocked with awesome snacks and coffee. Plus, you can charge your car for free here, which is such a great perk. If you're looking for a transparent, no-hassle, and genuinely positive experience, I'd absolutely recommend this Honda team.

JP here, Noe .B, and Mel .C were the duo of the year…read moreThey simply made car shopping easy and relaxing I couldn't have had a way more smooth experience than I had with other dealers They are, welcoming, accommodating, friendly, and straight to the point. This was a last minute errand I did at the end of the day. Within 4-5 hours I got a new civic to take under my arm. Couldn't be more grateful and pleased with the experience Noe and Mel gave me. I highly recommend to check out Honda World in Downy, CA.

I had both of my cars taken care of at RB Paint and Body Center and couldn't be happier. They…read morestayed true to the promised timeframe, the quality of the work is outstanding, and the finished results look amazing. The team is very friendly and the pricing was fair and competitive. Highly recommended if you need reliable, high-quality paint and body work.

R.B. Paint & Body Center in Santa Fe Springs pairs exceptional auto body workmanship with genuinely…read morethoughtful customer care. From the moment you walk in, the reception team is warm, gracious, and welcoming, making an often stressful repair experience feel immediately easier! A very special THANK YOU to Tony, who took care of my mom's car. He was attentive from the very beginning, explained what needed to be addressed, and made certain the repair was handled with both precision and urgency. He was even able to help us get her vehicle back the same day. While I certainly understand that same-day turnaround may not be possible for every repair, the level of effort, responsiveness, and personal attention he gave us was truly remarkable. The quality of the work itself was equally impressive. Their attention to bumper repair and restoration reflects a shop that takes real pride in its craft. The finished result looked seamless, polished, and professionally restored. What distinguishes R.B. Paint & Body Center is that their technical expertise is matched by outstanding service. You are not treated like another repair order or claim number. You are treated with consideration, transparency, and the kind of personal attention that immediately builds trust. If you are looking for high-quality collision repair, bumper repair, body work, automotive paint, refinishing, or cosmetic restoration in Santa Fe Springs -- or anywhere in the greater Los Angeles area -- R.B. Paint & Body Center is absolutely worth the drive. Exceptional craftsmanship, exceptional service, and a team that genuinely makes you feel like family. Tony and the entire staff have earned our trust and our highest recommendation.

I had a great and quick experience over the phone with Jorge Macias. He was extremely helpful and…read morekind. Thank you again Jorge !

Just started a policy today and I am so pleased with the customer service provided by Jorge Macias…read moreJr. He was very helpful, patient and knowledgeable and answered all my questions regarding the policy. I definitely recommend going to him for your auto insurance needs. The prices were great. He's great l, and so were the other agents who answered my call today. Thank you Adriana's Insurance. Happy Customer