I've used this company several times over the years, and they've always been fantastic to work…read morewith. They're quick to respond, efficient, and always professional. I called them this morning around 7 AM, and by 10 AM they already had my hot water heater replaced and the sewer line cleared. You really can't beat that kind of service. What makes it even better is that they're a veteran-owned local business. As a veteran myself, I truly value supporting companies that share those same values of integrity, reliability, and commitment. They've earned my trust time and time again. I highly recommend them.

I had a window well backing up. It was a pretty easy fix he told me to try before he came out. It…read moreseems to have worked. That's great service!!

I joke that Yelp is my little food blog sometimes because I will forget that I've been to places…read moreand check out reviews only to see my own. This wasn't quite the same. I remember using D. E. Mathieu a few years back. I was a fool and forgot to remove the hoses from the spigots before the freeze. The pipe burst and sprayed water all over my basement. The good news is, it only occurred when we tried to use the spigot. I couldn't remember who I used but then I remember I wrote a review on yelp. I called them back up and he came out the next day. He fixed the one bib and then graciously adjusted one of the washers on the other because the seal had gotten loose. He told us nicely to make sure we remove the hoses. I'm pretty sure I won't forget next time!

Don is great to work with and has officially become my go-to for all things plumbing. He replaced…read moremy sump pump system with a battery backup, and I couldn't be happier with the results. He is highly responsive, provides fair pricing, and takes a thoughtful approach to his work. I especially appreciated that he suggested a consultation as the first step in the process before providing an estimate. Other plumbers I talked to just sent over generic quotes without much effort.

Reise from Roto-Rooter came in today and ran 75 ft of snake to clear my totally clogged kitchen…read moresink drain. Why such a great rating? I tried to unclog it myself using several methods including a 15ft snake with no luck. I also paid someone from Plum-it that tried his best but kept getting interrupted by his head office. After no success, they suggested next step would be to tear up my basement's ceiling drywall to replace the entire 3" 60+ft of pipe!?!? Well, Reise explained the process, gave my plumbing issues complete attention and worked hard to fix the problem. Good thing Reise was smart about the job and what needed to be done. Thank you Roto-Rooter!!!!!!!!! I'm a totally satisfied first-time customer and recommend Reise and his support team!

Overpriced and unresolved issue. Terrible job on my water…read moreheater pipe replacement. Unprofessional service Technician!

Matt is a mensch! What a kind and experienced plumber. During the hottest and busiest weekend, he…read moretook my call, walk me through all my options, never trying to upsell me on anything. So rare to find service providers like Matt. I will refer Matt to all my family and friends. Mus Chagal

Nothing makes me happier than seeing people become true experts at what they do…read more This company specializes in water heaters, and it shows. A few years ago, when ours unexpectedly went out, they were like a SWAT team. They arrived quickly, cleaned everything up, and had a new water heater installed in no time. This morning, I took a very cold shower, which was not how I wanted to start my day. We discovered the pilot light had gone out. My husband tried resetting it without success, so he called them. They asked him to send a few pictures, immediately diagnosed the issue, and texted him a short video showing exactly how to reset it. A few minutes later, we had hot water again. That's what great companies do. They're prepared, they know their craft inside and out, and they make solving problems look easy. If you need a water heater, I honestly wouldn't call anyone else. Thank you for always being there when we need you.

Ray helped me out greatly with my difficult kitchen sink pipes. It was such a mess, but he was able…read moreto put new pipes in just right that worked out great! The pricing was reasonable as well

Ray is a lifesaver! I took a chance and called All About Plumbing after not having being able to…read moreget a hold of reference from someone else. I read the reviews for All About Plumbing and checked with the BBB and felt confident in contacting Ray through Yelp. Ray got back to me promptly and fit me into his schedule same day as we had no hot water. He's professional , honest, knows his craft and was fair priced. I would call on him again if ever any future plumbing issues and I would highly recommend him.

Jeromy was ultra knowledgeable and gave excellent recommendations that we needed! Scheduling was…read moreeasy and dependable; outstanding communications made it perfect. The guys were careful moving large heavy furnaces through our narrow hallway. At the completion, the furnace room was spic and span cleaned up, a nice treat. We also subscribed to their economical maintenance package, which will make our lives purr along in the future. Thank you Jeromy and Angel!

I had a pretty brutal few days with basement flooding and onestop was very dillegent about follow…read moreup and communication. I believe they really care about their commitment to customers and their craft. Thank you!

A/C went out on Mother's day.... called them.... they sent a guy out an d he changed the fuse and…read morecharged $128. The Next friday it went out again... called them again.... guy shows up..... only concerned about selling a "membership". Charges us for a part and they membership $597 but says he can't do it until tomorrow morning between 8 & 10.... Next morning he only calls about how he is running late until 1:30pm he shows up.... works on it a few hours- it works and he leaves.... 15 minutes later is stopped working again. I called the dispatch.... they said they would send a tech back.....and to wait for a call. I wait until 8pm and called them over and over.... they apologized all over the place but had no way of contacting anyone. The customer service people are merely there to answer the phone.... that is it.... they cannot contact anyone.... just send emails and cross their fingers they get an answer. I wait by the phone until about 9pm and then called back and they apologized more and said I was first on the list for tomorrow Am.... Tomorrow AM... No calls.... no repair guy....I start calling.... on hold for 15 minutes at a time... finally start getting these poor c customer service guys again..... Every repair guy they have "working" that day is not answering. Probably all curled up in bed all cozy in their air conditioned homes while I am sweating my butt off in an 82 degree house. After about 11 Am I called a different local company- Standley Heating & Cooling out of Romeoville. The guy showed up within a half an hour.... changed the fuse... checked everything.... showed me what the tech from the other day did and didn't do.... the A/C has been running perfectly ever since. What did he charge ? It was under $25.....!!! He then gave me his cell # and told me to call him if anything happens again....... I called Perfect Home again... sat on hold for a long time again.... Once I got a live person I cancelled everything again... all appointments- maintenance memberships everything!!!! NEVER EVER EVER do business with Perfect Home solutions!!! I gave them a bad review years ago when they scammed my parents for a 15K furnce A/c system that broke 6 months after installation and they couldn't be bothered to fix it for a week! They exits solely to rip off senior citizens and the elderly selling their crappy memberships and lying. Oh and by the way..... ALL THEIR REPAIRMEN STOP WRKONG AT 4-ISH ON THE WEEK DAYS and they DO NOT WORK SUNDAYS.... they CLAIM they do... but they do not..... they also don;t answer their customer service representative's messages and I don;t think their dispatch answers either. I've reported them to the Better Business Bureau again.... right now it says they have a good rating.... that has got to be some sort of scam they pulled as well.... either that or the better business bureau is a joke. I have also contacted some friends at NBC News here in Chicago and ABC NEWS scam stoppers. They love nailing these heating a/c scam companies! They set up a bunch of service calls and set up hidden cameras all over the place when the repair guys get there!!! They record the scams and the lies and report it later! if ever there was a company that needed this it is Perfect Home Solutions. I guess both networks have been doing scam investigations on these guys for a while now! When I told my one friend I said I didn;t want to make waves.... but when she told me they have been putting together an expose on this rotten company I gave them all the info I had. We have to protect people from crap like this and help promote the small business owner that wants only to prove themselves. Forget these big companies with the fancy skinned trucks and the matching shirts and iPads. Commission based crooks.

Scheduled an appointment for an estimate (which it says on their website is free, but actually is…read moreNOT FREE and should have been my first red flag) for the window of 10am-10pm. At 7:30am I get woken up by a text telling me that the agent is on his way. Are you telling me that *I* have to commit to a ridiculous 12 hour service window, and you STILL can't show up during it?? I got on live chat to clear this up, and was told I would need to call the office. Apparently, their live chat agent is ONLY for booking appointments. Guys. We don't need a human being to book appointments. There are tools and AI for that. We need human beings to RESOLVE ISSUES. Since they're unable to adhere to their own appointments and policies and clearly don't respect their customers' time, they've lost a customer in me.

Frank came out and replaced my sump pump and my ejector pit pump. He was very knowledgeable and…read morecourteous. The price was very reasonable and the service was prompt. I highly recommend Frank from flow pro plumbing.

Way over charged for a very small job; they charged me for my own supplies I purchased ($33) and a…read moretransportation fee to get to and from the job ($45) and $250 to get a pipe fitted. Don't use them, go anywhere else. I regret trusting them.