If I could select zero stars I would…read more My 2002 Honda Civic unfortunately broke down and had to be towed to the nearest mechanic. I had the misfortune of having it towed here. I called the location in the morning and when I mentioned that I thought it was head gasket issue the man on the phone scolded me and told me I had no idea what I was talking about. He gave me a grandiose lecture on how he knows all about cars and has been doing it for x amount of years. He was extremely rude and dismissive. He called me several days later and told me it was NOT a head gasket. I then took my car to the Meineke on the same road (where the man was very kind by the way) and they told me that my car did, in fact, have a severe head gasket issue. Not only is this mechanic extremely disrespectful, but he also apparently has no clue what he's talking about. I'm sorry but if a 20 year old woman knows more about cars than you do you may want to rethink your career. What a waste of time and energy.

John was absolutely a life saver!!! My tranny tapped out at a random gas pump in a random place so…read morethat left my brother and I needing a motel. So we stayed the chilly night and the next morning John sent a tow truck to pick us up. I had been traveling from Florida to Milwaukee and had previously stopped at a Mr. Transmission to fix the transmission (clearly was not fixed..) John and Curtis were amazing and got us back on the road by the end of day! I am so blessed and grateful to have met such an amazing person with a wonderful character! My brother's review: John is a man first, and awesome mechanic next! Had to get towed in to his shop unintentionally, and unbenounced but still service was rendered gleefully. The vehicle was of a family members, but treated as my own. John was more honest about what all could be wrong, but still reassuring of what could also be done. The part was miniscule but needing to be ascertained elsewhere. Although we waited hours till arrival of the part, John tailored to our needs and wants. All in all, made an preordained tragedy into a parable situation. Thanks again.

I had my car brought here because of a transmission issue that I had a diagnosed by two other…read moreplaces. Just for them to say there was no transmission issue after three people drove the car. Then the day after I got it, the transmission went out. I would not recommend going to this place. They do not know where they are doing. but yet they still made me pay the amount to diagnose it but yet they were wrong with the diagnosis.

I got my transmission from Shift Rite, and I couldn't be happier! Huge thanks to Brett for spending…read moreso much time with me in the phone. He was the extremely knowledgeable and took the time to answer all my questions over the phone. The transmission works flawlessly, and I appreciate their honesty and expertise. I wouldn't pay attention to negative reviews--many issues come from improper installation, not the product itself. If you get it installed correctly, you'll have no problems. They've always been responsive and professional. Thanks again, Shift Rite Transmission

They are one of the only mechanics around who would work by the hour and not charge by the book…read morelike other places. If there is anything they don't know (which is rare), they will be upfront about it and won't act as though they know it, unlike many others. They are willing to help you as much as they can. They even go out of their way to find information for brand new cars, that many others don't care about. EDIT - I was there a week back to install my transmission mount (CTS Turbo transmission mount). I went there unannounced and they found time to accommodate me in between their busy schedule. Got the car on a lift and, while trying to install the mount, realised CTS had sent me the wrong mount. They put the oem mount back in and got the car on the ground. I wanted to pay them for their time but they didn't charge me a cent!!!! Shocking considering no one would do that for someone they haven't ever seen and just walked in. They said it wasn't my fault that I got the wrong part and wouldn't charge me for it. They asked me to come in when I get the correct mount. I have an appointment on 02/07/17. Looking forward to dealing with them for all my installs from now on. If there was a way to give them more than 5 stars, I would!! EDIT 2 - So I did visit them a second time after I got the right mount. They installed it for me in less than five minutes. And the funny part. They charged me less than what they quoted over the phone (which was less than a quarter of what the others quoted)!!!! I mean. Who does that? The best I've ever dealt with in Bourbonnais. Highly recommended.

Always great service. Great quality of service. Fair prices…read more Known Jerry since the 5th grade.

I visited Gear master Workshop and I repaired my vehicle's gear as over haul. they are very…read morecooperative, very knowledgeable. Mudeer Abu Saad is a honest and very cooperative person. and also philipino Erny is a really good experienced person.

They rebuilt the trans in my Toyota rav 4. I have almost 10000 miles on the. Rebuild, and it still…read moreshifts perfect.

I've used All Automotive in Bradley for years and was so happy to see them open in Hoopeston. I had…read moremy oil changed this week and the experience was excellent. The staff was friendly, courteous, and quick. It's great to have a business I trust closer to home!

They are very efficient, fast and excellent work !! I went…read morehere because my car was shaking and they ordered the part and the next day they were working on my car !! I definitely recommend it

An update on my 2nd experience on April 2nd 2017: exploitive. They probably think an Asian woman…read moredoesn't know cars. You lied, or to say the least, you were bluffing, exaggerating or misleading me. To change the power steering fluid, you need to overhaul the entire power steering system? All you needed to do was to TOP IT UP when you do the regular oil change. I will still keep my first review from last year as following: "Let me help them get started on yelp. We ran into this place on its 'secret' customer appreciation day. yes, we got free hot dog and pop. Beside that, the young representative gave me a tour underneath the car and for the first time in my life, I was shown by a mechanic where the oil filter is actually located and was explained to what a canister oil filter is. He offered to do this. See how this small kind of gesture made a difference! Great customer experience."

Had the economy oil change they checked everything on the car all the fluids clean my windshield is…read moreKenny was the head of the service department and they oil change department he was awesome missing a couple Lugnut covers they replace them for free checked out everything else on my car air pressure someone slow summer is high fix that checked all the fluids awesome customer service

I went here for some work on my truck but because they don't work on 2500's very often they at…read morefirst would not do the alignment I requested.. so I took my truck home and took apart what they said was wrong with my truck. Just to find after a few hours of tear down. There wasn't anything wrong with the part in question. So I wasted money on a diagnostic fee and the parts they claimed were faulty.. just find out several hundred dollars later the part was fine. There has to a lil play in the front hubs so the 4x4 can correctly engage. And they wouldn't budge on the price to do what i originally asked to have done on my 2500. So needless to say they will no longer be working on any more of my vehicles And the lady that answered the phone seems to enjoy talking down to their customers even when they are very knowledgeable about the issues they are having. Sadly I have seen this happen a few times at the Bourbonnais location as well as her talking down to me. Not really something I like to see and deal with when I'm already stressed about getting my truck serviced Most the time I will do my own repairs seeing I am a gear head and am extremely knowledgeable about the repairs I'm seeking. Just upsetting to have to deal with that kind of rudeness when I'm already stressing about the repairs. Maybe it's time to hire someone that is nicer to run the counter that will not talk down and run off the customer. So long story short. I will no longer be a patron to this shop.

i took my car to get a alternator changed. $800 later, I take it home and it has moved since. I…read moredon't have the money to get it towed back there. this is the second time I took my car there and they put bad parts in and I have to go through the inconvenience of taking it back. I don't like the girl that works at the front desk. she's just rude and had a bad attitude towards me. I wouldn't go back here ever. they last my noise cover for my engine. I called them about it she said they didn't have it but would order a new one and call me when it came in and I never received a call back about it being there.

I've been bringing my vehicles to Stevenson Auto Repair for over 30 years. I'm always met with a…read morekind hello and I always know when I leave there, I'm taken care of...best service and fair prices. Being able to trust your car guy is everything!! Doesn't matter if it's just an oil change or a brake inspection...I know I'm always taken care of. I also like that the owner greets me with a hello, and his staff is over-the-top friendly, knowledgeable, and I highly recommend!

Had 3 weeks scheduled for an electrical Issue. Found a ride,…read moretook work off n drive 48 minutes to drop it off and the owner looked at it and said I'm not touching it and left me with no advice.he gave excuses like it's something he doesn't want to get into and he was the recommended shop for the job! An absolute waste of time, total unprofessionalism and they can't handle the schedule n work load the set for themselves. Absolutely go somewhere else n save yourself a month of waiting.