Worst customer service around would never go to the store ever again nor call them ordered parts…read moreFriday had a family emergency and tried to have wife come and pick upd couldn't even help out and put it up at the counter will not be spend my money anymore with these people save your time and money and go elsewhere!!

I went at 7:50 on a Saturday and they were closed. it said online and on their door that they were…read moreopen at 7:30. Frustrating and not worth it when there's advance auto parts across the road

I had a Rhino liner sprayed in my new trucks bed. After the work was done and I was ready to leave…read moreI noticed a roughness to the paint at the drivers door. Upon inspection it appeared that they had overspray of the liner on the top of the cab and both sides of the truck. The business owner said it had to have been from the factory, they place a curtain between the truck bed and the cab and cover the cab with plastic. I was there product that was oversprayed onto the truck. Had to bring it back to have the product removed with lacquer thinner. They got most of it but I had to have them get some spots they didn't get. I believe there is still some product still on the paint that I will find later. The owner or manager never had the courage to apologize for the poor workmanship that was exhibited or for the inconvenience of the added time and trips to the dealer to have the problem rectified. Needless to say they have not notched up any brownie points for any future business with them.

Made an appointment to have my windows tinted on my Silverado had to work so my brother dropped the…read moretruck off at 10:30am On Friday 7/17/2020 said it would take an hour and a half at 12:30pm called them asking how long it would be was told they would call when it's done ok 1:30pm my brother went there to see what was taking so long the truck was in the same spot nothing done to it went inside and ask what was going on the a**hole behind the counter throws my keys at my brother and said we told him they were going to pick the truck up my brother told him we just wanted to know how much longer it would be and then the guy behind the counter Threatened to kick my brothers a** Nice way to run a business and treat your customers This place is a joke Would not recommend this place to anyone

Best Prices, helpful service, and convenient. There are enough stores in the area; if one store…read moredoesn't have the part, the one across town does. Start asking for your core parts; Brake Pads, Battery, Water Pumps etc. Return your parts for the Core Refund. The Mechanics are charging the labor rate and taking the core money. The Core money goes to the vehicle owner; not the repair shop.

These guys and gals will bend over backwards to get you the parts you need. Always extremely…read morehelpful.

Brought my bike in for tires ! Service was great & very speedy , nice guys . Will definitely be…read moreback !

From the owner: D.O.A. Cycles Motorcycle Repairread more

Get it together folks. Came for a wheel bearing, stayed for the confusion. Asked if they had a…read morepress to put this all together. No, but you can rent one for $369.00. ? Ended up buying it somewhere else. What I ended up needing is a knuckle assembly and a axle shaft. Couldn't come up with it on the same day. Also noticed I was charged for a spindle nut, which evidently had to be ordered. Could not get a refund. Admittedly, I didn't notice that I was charged for the nut until 2 weeks later. "Come back Monday when a manager is available ". Not happening. 52 miles from home, $5.69 a gallon for fuel. Keep my $15.00. I won't be back. There are plenty of other options out there.

From the owner: Your local Advance Auto Parts at 507 N Convent St in Bourbonnais offers automotive aftermarket…read moreproducts, free store services and same day options at most locations. Our leading brands include ARGOS fluids and oil filters, Carquest parts and DieHard batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items. Call your local store or shop online today!

I have to admit that it's hard to beat the prices for Tires or general services from a…read moremulti-billion dollar company. The difference is the obvious level of skills and restrictions by the people doing the work compared to a true automotive mechanic. For what I saved in the price for my tires, including mounting and road hazard warranty, I lost because the mechanic couldn't get one of my locking lugnuts off and I had to go elsewhere to get it removed and the new tire installed. Not the mechanics' fault but Walmart's as they limit what their mechanics are able to do. I give 3 stars because the mechanic felt bad and tried to do everything to resolve the problem. I hope he goes to an automotive school and gets licensed because I believe he would be great. Had the locking lugnut not been an issue, I would have been very happy with the price of the 4 new tires. That one issue erased my savings as I had to pay another shop $140 to get the locking lugnut off and mount my 4th tire.

I have used this store to have my oil changed for about two years and with three cars that means…read moreabout a dozen visits to this store, just to have my car serviced. But my last visit set me back as to why? I took my car in for a regular oil change and was told it would be about 90 minutes because they were backed up. I had shopping to do and it was past due so I said ok. I walked the entire store several times and even had a sandwich at Subway. I checked my ticket and it said the service was done so I headed to the Auto Center where I was told it would take a few more minutes. 10 minutes later it was done. I had quite a few items in my cart and proceeded to put them on the counter half way through ringing these items up John the cashier says next time I should take these up front because HE doesn't take these many items. During my entire transaction I was the only one there and I spent over $175.00. That was my last visit. I guess John sets policy for the store. That was my last trip. Shame I liked the subway shop inside the store.

No nonsense parts dealers. They deliver quality oem parts at a good price. They ship quick.read more

The price are incredible, I ask my loco Honda dealer if the Mach the price with BK Honda .They said…read moreto me no on this life time. Also the people on BK are very pleasant on the phone they answer any question. My name is Frank from Utica ,NY

Had a remote start put on a Mazda 3. Very happy with it. The staff were very helpful & friendly!…read moreHighly recommend!

Do not walk ! Run from this place as fast as you can. Save your hard earned money. This company…read moredoes not honor their warranties and The new owner Lynn will lie to you about everything and do whatever she can to get out of standing behind the shoddy warranty they sell you. I give this one star because it would not let me give a no star rating.

I had an oil change appointment with Hove Nissan. They service other vehicles brands but mine was a…read moreBuick in particular. Service took about an hour time. They have A sitting room for the wait. There were complimentary coffee and drinks for the guests. Didn't get the fella named but he was really nice. Greeted me with a gentle smile and warming hello. My appointment was for 8am and I was serviced at the time of my appointment. Great customer service and people that cares for your business! Check em out !

My experience with this dealership has been extremely disappointing and very costly…read more In 2023 I purchased a 2011 GMC Sierra with only 47,000 miles. I was specifically told that the truck had been fully inspected by the dealership's service department and had passed their multi-point inspection. I relied on that assurance when deciding to purchase the vehicle. Since then, I have spent over $6,000 in repairs, and the truck now has approximately 69,000 miles, meaning I have only driven it about 22,000 miles while dealing with repeated issues. Repairs have included: Starter replacement Wiring harness replacement Replacement of all four O2 sensors A complete exhaust system replacement Onboard computer system problems requiring a full relearn and reboot My independent mechanic informed me that these types of wiring and onboard system problems should have been identified during any legitimate dealership inspection. The situation became even more frustrating when I trusted the dealership's service department to replace an oil pan gasket, only to find that the truck was still leaking oil after the repair. Because I commute over 40 miles each way to work, the truck's unreliability forced me to purchase a second vehicle just to ensure I could get to work every day. When I attempted to discuss these issues with the dealership, they were not willing to work with me or provide any meaningful assistance. Based on my experience, I would strongly advise anyone considering purchasing a vehicle here to have it inspected by an independent mechanic before buying.