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ACI Support Specialists Inc

5.0 (1 review)

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12 years ago

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Bee at Home

Bee at Home

5.0(1 review)
10.2 mi

I will forever be thankful that I called Bee at Home in December of last year. This company (and…read moreMark in particular) have been an absolute God-send for my father who suffers from dementia. I live in Washington state and my Dad still lives in Clayton, NC so it was obviously impossible for me to care for him, but doctors said would begin needing nursing care around this time last year as he was rapidly declining. Since then, Mark and his staff have proven to incredibly professional, caring and understanding of my Dad's needs. I sincerely feel that they are personally invested my father's well-being as they do things for him that go above and beyond the call of duty. After retaining their services, I discovered that Dad had amassed an incredible amount of debt since developing the conditions of his disease and that he had been taken advantage of by numerous predatory lenders, to the point that I thought he would have to declare bankruptcy. Mark himself gathered all the bills and found out who he owed and how much and acted as my father's advocate in telling most of them to go to hell and helping him pay off the ones that were reasonable. This guy actually cares about the people he works with and I can't recommend his company enough. I just wish I could give them 6 stars. If you or a loved one have a need for care in the Clayton area, you can find no greater service than Bee At Home. Theirs should be the only number you call.

From the owner: In home personal care services. We assist with bathing, dressing, meal prep, hygiene, and light…read morehouse keeping.

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Bee at Home

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Sarahcare At Lake Boone Trail - Sarah Care Team

Sarahcare At Lake Boone Trail

4.3(6 reviews)
9.9 mi

My mother has been taking my father here for approximately six months. My father has Alzheimer's,…read moreand has done really well there as they are so welcoming. They are warm and loving and go out of their way make it fun for the people there. My mom has absolutely loved it. I highly recommend this facility for your loved ones.

This franchise in Raleigh NC address 2245 Gateway place 27607 she is a phony she looks for the…read moreworst in some of the employees and favor others, she never turn down a client no matter the sisuation with them being that it is bed ridden, psychotic, as some has been, some have diseases and mental impairments that the caregiver and PCA are not equipped nor trained medically to handle, the owner Marshall throws her workers under the bus and sticks them with any clients to deal with as long as it mean that she gets to make more money by not turning down a single client no matter their medical sisuation, there has been so many injuries at that facility Sarah care Lake boon trail and The owner Marshall covers it all up and ask that her workers do the same oh yes she tells them what to say and how to handle these injuries with the family members, There have been many family members removing their relatives out the care of Sarah care Lake Boone trails because of all the cover up and injuries sustained in the facility, even the workers at the facility gets fed up and not take care of the clients as necessary like they should, it even becomes too much for then at times to the point where they say to one another that they will leave the clients with poop on them, and that's what happens some of the clients go home poop and smelly like urine, The owner Marshall only cares about money the more clients she can keep squeezing in the door the better for her, the place has been over Crowed a lot so much so that she comes down hard on the workers to do everything becomes too much to do and tend to all at once, exspecially when it comes to toilets and changing diapers, This is one place would not recommend my friends nor family to bring their relatives to, i see too much go on here at this place and it is not a pretty site in fact it discussing, and a disgrace

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Sarahcare At Lake Boone Trail - Sarah Care Adult Day Care Lake Boone Trial serving Raleigh and surrounding areas of the Triangle with experience and love.

Sarah Care Adult Day Care Lake Boone Trial serving Raleigh and surrounding areas of the Triangle with experience and love.

Sarahcare At Lake Boone Trail - Sarah Care Adult Day Care Lake Boone Trial, Raleigh, NC

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Sarah Care Adult Day Care Lake Boone Trial, Raleigh, NC

Senior Helpers

Senior Helpers

3.0(3 reviews)
10.0 mi

My dad was in the hospital with Heart Failure and Senior Helpers was aware of this but they still…read moresent someone to the house even though we were not there and they knew of the situation. They charged us for the day because they said we didn't cancel the caregiver but they knew he was in hospital. They also charged us for an amount of hours that we have never used for my dad for an any given day. Below is the nice email I sent to owner, Ryan Murray and after multiple calls and emails, I still have not received a call back nor email and it has been several months. So disappointed in the level of professionalism . It's not even about the money at this point, it is the lack of care and respect as I have never experienced an owner or organization not communicating with their customers. I am in the customer service business myself and I would never treat my customers like this even if I felt they were wrong. ------------------------------------------------ Dear Ryan- I'm reaching out because I'm genuinely concerned about how long it has taken to hear back from you. This isn't the level of communication I expect, especially as a customer. You also know that we have never had anyone here for seven hours straight. I can understand being charged for our usual three to four hours, but seven hours has never happened and doesn't feel reasonable. I want to be fair, and I'm sorry this situation has become so frustrating, but communication is a basic expectation. Responding to calls and messages is the first step in good customer service. I work in this field myself, and I would never leave a customer without a response, regardless of the situation. It's simply not professional, and it feels like you're not acknowledging how concerning this is from our side. ---------------------------------------------- Again, Ryan Murray, never responded to the above email. Ryan, you have to do better than this going forward if you want to have a business in the future. This market is too competitive to not act kind and professional.

I have been using the same Senior Helpers now for the last 14 months. As I am in a wheelchair…read morealmost full time, I have needed additional help in my home just to give my wonderful husband a break from being a full time caregiver. I use the helper 2 times a week for 4 hours each time. This lovely person, Natacia, has been an additional light in my day. We have so many similarities in our personalities, that I couldn't believe my good fortune to welcome her into my life twice a week. She has been such a positive influence, she has been able to help get me to doctors appointments, to swim at my local pool for exercise, assists me with bathing, grocery shopping, cooking, and has meticulously changed the linens on my bed every week. I can't say enough about the caliber of the staff at Senior Helpers. When my husband was too ill to care for me, Senior Helpers was easily available to step in for a few days to help out, until he was better. We are happily living independently in our apartment. We travel (cancel when we need to) and occasionally adjust our schedule with them and they always accommodate. We feel the additional help is well worth the expense so we both get what we need.

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Senior Helpers
Senior Helpers
Senior Helpers

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ACI Support Specialists Inc - homehealthcare - Updated May 2026

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