We moved here from Seattle in May 2021 and after a brief adjustment, we've been very pleased…read more Housekeeping alternates from changing our bed linens, to a thorough cleaning of floors, dusting and cleaning both bathrooms. Employees are well trained, friendly and efficient! Initially, the dining and kitchen staff had vacancies, but that has changed. Daily continental breakfasts are provided, with Wednesday offering a variable of scrambled eggs, bacon and sausage. Every other Sunday a hearty brunch is provided and is excellent! The evening dinner is also provided in the Dining Room. Depending upon personal preference, a menu is completed the day before and returns to the kitchen. Staffing can alter whether it will be a buffet style or seated dining. Soup, salad, entrèe, and a variety of sides and a dessert is included as a part of the monthly rent. Access to Doctors Making House Calls, Legacy Physical Therapy, a gym and a heated pool are also available on site. Clubs range from Book Clubs, Veteran's group, off campus events, etc. all add to create a thriving environment!

My dad was a resident in the independent living community at Waltonwood for six months, until he…read morepassed away. He loved it. The staff is exceptional, always friendly, always treating the residents with courtesy, respect and affection. The residents go out of their way to welcome newcomers and help them acclimate through an ambassador program. I often joined dad on Friday afternoons for "happy hour" in the cafe. Although he didn't drink, he enjoyed a glass of cider and socializing with other residents. I made as many friends as he did and really enjoyed visiting, especially for concerts, special events and dinner. Highly recommended.

I called on a Thursday morning to inquire about home aide for my mother. after being transferred 3…read moretimes to get to the right person, they told me they would have the nurse call to schedule an assessment. When i did not hear from anyone after 24 hours, i called again that Friday afternoon and again was told they would contact the nurse and remind them to call. 24 hours later, I still have yet to hear from anyone. When and if someone does call, i would never use this agency based on the customer service i have already experienced.

I am working with PHC Home Health Cary location for 4 years as PCA and love my patients as my own…read morefamily. I highly recommended our company if your looking for kind, caring and professional stuff. Affordable family care services and definitely a great company to work for.

Attentive and Very nice! Appreciated the care given. Was able to take loved one for 2 follow up…read moreappointments.

From the owner: With over 30 years combined experience in the Healthcare and Automotive industry we are focused on…read morethe family/customer experience. Meeting you, where you are, to provide our services...with a smile!

My mom is a resident in assisted living, after leaving a different independent living facility. My…read moremom is ambulatory and can usually take care of her physical needs but has a very poor memory due to dementia. The staff have been kind and helpful. They are always receptive to requests. My mom has made friends and enjoys herself and the activities they provide. The little apartments are very nice, and I am happy that they have cleaning and laundry service. The staff in the dining room are good at accommodating individual preferences, and the residents really enjoy their meals. I have no hesitation at recommending Woodland Terrace.

Great facility and staff. I was impressed by the cleanliness and attentiveness of the staff.read more

Preferred Living Solutions, specifically Kathleen Griffin, made a critical difference during a…read moredifficult time. They had the expertise to communicate effectively with the insurance company after failed LTC claims. My Mom's need has been recognized, she's thriving given her circumstances, and I'm able to sleep well again as her only child and power of attorney. I'm grateful for the outcome, as well as for the compassionate guidance I was given through the process.

From the owner: Securing reliable in-home care, Finding alternative living solutions, Activating long-term care…read moreinsurance benefits, Assistance in applying for benefits such as Medicaid and insurance benefits for Veterans, Coordinating services to ensure continuity of care, Planning for care after a hospital discharge, Serving as a patient advocate, Scheduling doctor's appointments, providing transportation and/or accompaniment, Assistance in securing employment, Scheduling leisure, recreational and volunteer activities, Assisting with funeral arrangements, Arranging for repairs and home modifications for wheelchair access, Finding assistance for housekeeping, meal preparation, lawn care, etc