Amazing service, great pricing, great communication. Fixed a repair that other ships refused to…read moremake and made my car look straight off the lot again. Definitely recommend using this company for any car body repairs.

I've now had the pleasure having 3 different service experiences at Drive Street with Gene and I've…read morebeen floored by the amazing commitment to customer service, satisfaction, and dedication that Gene and his crew put into their work. Gene restored the front end of my 2016 Ford Fusion Hybrid when I'd bought it from a dealer and it had an undisclosed accident. He worked with me to stay within my budget and communicated every step of the way. When I was ready to have more work to restore it a year later, he didn't hesitate, staying in my budget. When the car had mechanical issues that were outside his scope? He referred me to his dad's garage up the way who treated me just as kindly and helpfully. This year I brought him my moms old Suzuki after she got in a fender bender. He searched high and low for comparable parts (they weren't made anymore) and did a fantastic job and kept things in budget. Can not recommend Gene and his crew highly enough. Will always refer, and will always be a loyal customer now.

Fast and excellent service. I was receiving updates during time of repair. Easy estimateread more

Working with the estimator at the north westerville location was a total fiasco. I'm not going to…read moremention his name publicly, but if he is going to be the face of the company and primary communicator than he needs to go through more extensive customer service and general business training.

Rife's Auto Body with Conner Turk as manager is fantastic. Conner's standards exceed the excellent…read more He and his crew brought my damaged Mercedes back to its beautiful self after an accident. He did only the best for that car, insisting on Mercedes parts, calibrating it to perfection. In addition, Conner followed up, always keeping me updated and sticking to his word. I believe him to run an honest shop with excellent work and beautiful service.

I have just came in here to get a repair estimate. Everyone I interacted with while there was…read moreexceptionally kind and super helpful and understanding of my situation. Conor is the one who did the estimate and he was very quick and friendly.

I wanted to wait a bit before I reviewed because with a car, sometimes issues don't arise…read moreimmediately. I came in last week for an oil change. I could not have been more pleased with the service here (obviously, since I left a 5 star rating). I chose them because we started to feel like we were getting ripped off (lots of hidden charges) at the last place we went. I wanted to stay close to home and find a small business to support. I looked to yelp! and saw all the 5 star reviews and gave them a shot, and I'm so glad I did!. The got me scheduled quickly with no problem, and the oil change took exactly as long as they said it would and COST EXACTLY WHAT THEY QUOTED ME OVER THE PHONE. If you've ever gotten an oil change you know how amazing that phrase is, right there. Every time I've gone to a chain store for an oil change it's at least 25-30% higher than the quote or the price on the sign. They also upsell you everything they can and it's intimidating if you hate saying no and you know little about cars. Not here. I got an oil change and an inspection and no upselling whatsoever. I was also told that anytime I need them to check my levels (oil, tires, whatever), to just pop in and they'll do it for free. This was a service the last guys offered and I was worried about missing at a new shop. While I was there I started talking to them and we had a great conversation. I was treated like a PERSON and not just a wallet walking through the door. This was seriously one of the best customer experiences I've had since moving to Columbus. So glad we switched our business here.

Came here for a pre purchase inspection on a vehicle. These guys are amazing. Super friendly,…read morereasonable prices and they took a lot of time to explain everything that was going on with the car to me. Very thorough and honest! Would absolutely recommend to friends and family.

Excellent work!!! Very professional and wow, amazing work! I highly recommend this shop!read more

Don't get your vehicle repaired here…read more When I originally brought my car for an estimate the owner told me he was doing me a favor by providing an estimate for me. What kind of collision center doesn't want cars to repair? The repair process for my car took nearly a month longer than I was quoted for. I sent my car back to the shop after it was "finished" on three separate occasions. The first time because there were new dash indicators that they did not care to mention to me. The second time my key-less entry system did not work. The third time my door would not open from the outside. All three of those issues would have been easily avoided by starting the car to check for dash indicators, unlocking the car, and opening/closing the door - all things I would expect a professional mechanic to be capable of...

Rocco and Raylene are super nice and professional. I've had my car in Rocco's possession two times…read morenow and both times were amazing. My car looks so clean and nice when I picked it up. Also the bodywork is so immaculate that my car looks like it did the day I got it off the dealership floor. 2024 Hyundai SONATA and I will always use Rocco and recommend him to all my family and friends !

Over the years not only I have I used IBS for several different cars body work, but have…read morerecommended to friends and family. Always the response is what a fantastic job the vehicle comes back in. I've heard a couple different insurance companies who also prefer working with this shop as well based on the quality, cost, and customer satisfaction. Car rental staff also comment about the great dealings they've had with this shop and recommend them as well. I think this just shows what a great job Rocco and his team do for those that they work with/for.

Dent man Dan fixed 26 hail dents on my F150 yesterday and did a phenomenal job. Dents are…read morecompletely gone and the cost was VERY reasonable. He's also the nicest guy you'll ever meet. I can't say enough about how pleasant the experience was.

Dent Man Dan did an absolutely amazing job on my wife's car in removing a quarter panel dent. From…read morestart to finish the experience was awesome. Dan was flexible with our schedules and came to us. We had also had a major collision repair company look at the dent and they wanted significantly more to repair the dent than Dan and his assistant did. Dan was also quick, only taking an hour to complete the job. Honestly, if you have a dent or ding and you aren't discussing it with Dan, you are doing yourself and your pocketbook a disservice.

At first I was suspicious of bringing my car here after a pretty big accident. I was telling almost…read moreeveryone I hoped they would send my car to Toyota's repair place off Sawmill Road. Although sometimes you can't always have what you want and you have to compromise. So I listened to the guy's insurance that was in charge of covering my vehicle and they sent me here. After reading these 5 star reviews I knew my car would be in good hands. All that suspicion started to go away. The customer service was great, they explained everything they would do to repair my vehicle and a time estimate when it would be done. The reason they are getting the five stars though is that I did not expect my car to be done by now and in very good condition after they completely fixed the damage done to my rear end of the vehicle. I expected to get a call like next week. The reason I'm ecstatic is because you might not know but I did not take a rental during the time my car was being repaired by Glassburn. I was offered it by the insurance but because I had 2 other vehicles I said no thanks. I sort of regret not getting that rental now, since I went through 2 cars that had so many issues in the three days my car was being repaired. So as you can all imagine, when I got the news my car was completed today I jumped for joy. Ben at Glassburn surely made my day by letting us know the vehicle was done earlier than expected. Plus it looked brand new and they really took care of it. They cleaned the car inside and out and my wheels were all sparkly. I highly recommend coming here if you have an collision repairs needed. They will take care of you and make sure you leave happy. Take it from me who did not expect to get her car in the best shape possible in 3 days.

Dennis and Ryan are awesome! I brought my car in for some fender damage from someone who hit it in…read morea parking lot. I didn't have to worry about anything. They dealt with the insurance company for me and even had my car back a couple of days earlier than expected. They did a fantastic job and detailed it in and out to perfection. Right after my car was all beautiful again, a valet company damaged my paint on the hood by parking it under dripping rust for 3 days. I brought it back to Glassburn Body Shop and Ryan took care of it at that very moment. What a total unexpected surprise and amazing service. Thank you!!!! I hope I don't have to go back. But if I do, I'm going back here.

Great service. Fair price for everything they did. Fast and friendly. Would recommendread more

Kevin's car repair is my go to shop for all things mechanical. I've been taking my vehicles here…read morefor over 15 years, even before Kevin bought the shop from its prior owner. The guys are knowledgeable, kind, communicative, and honest. They do a great job at taking care of all sorts of repairs, they will install OEM or mass produced parts or allow you to bring parts sourced from the junkyard. They can also put you in contact with shops and service providers that manage specialty work such as rim resurfacing and odometer resets that match their standard of service and value. I've grown up working on cars and I'm happy that I found a reliable mechanic shop that takes as much care into their services as I have taken when doing the work myself. Whether you have an understanding about car mechanics or not, you can trust Kevin's with your vehicles any day!

Highly professional service and outstanding workmanship. They provide skilled, affordable solutions…read morethat restore the vehicle to a like-new appearance.

Fast service and dent GONE. If I need this service in future, will come here! Just good service.read more