I CANNOT say enough good things about this company and the people that work there! Let me begin by telling you that when I called (the day before Thanksgiving) they did not hesitate to come to my house and help me. Nor did they question me when I told them I was positive there was a HUGE Opossum in my A/C duct work. He simply said, "let me see how I work you into my schedule and I will do everything I can... AND HE DID.
He came that day and even though they did not catch the animal that day they fixed the problem with my duct work, set a trap and promised to check in.
Here is the amazing part...the follow through! I work with customer service and multiple different companies on a daily basis, however I can say that the way I feel treated as a client from Ace's is above any standard I have seen. They would call and text every few days to check in and see if I have heard any difference. They came back twice to change their tactics and it was not until they caught him that they felt their job was done. They caught the Opossum and did so with excellent service.
I was beyond impressed with their company. I hope that no one ever has an animal stuck in their home, however if that time comes I truly feel that Ace's is the ONLY company to call.
Aces: THANK YOU! read more