I have used them in the past with no real issues except that it is always a little clunky for…read morescheduling - At least that's how it had been for me. I always received an email to schedule, but I didn't always notice that it was from them because there was no business name displayed. After some time, I called to get the service scheduled again. I took the day off work so I could be here on the scheduled day, and they showed up in the window that was promised. Their service vehicle was a mess on the outside, with paint peeling all over the front etc. It's just something worth mentioning because it makes them look a little less professional. I went over the grounds to describe the issues that I am having. I really needed to get things taken care of and was happy that they were here to perform the spraying. They were here for about 30 min. or less before I was told that they would have to come back some other time since their sprayer was not working. That was disappointing since I needed service sooner rather than later. Great, now I have to get back on a schedule and back in line and wait. I have no idea what was treated before the sprayer broke, or if anything was treated at all. This kind of information would have been nice. I received a VM from the office to reschedule - No apologies for the inconvenience of my taking off work for this appointment or anything. Just a "call us back to reschedule" type of thing. The last thing I need is to take off work again with the potential of the job not being able to be completed. I am going to go with another local provider and hope for the best.

very nice company. And didn't charge me for anything I didn't need. I would recommend them.read more

We purchased a house that was currently under contract with Apex. When the contract was due to be…read morerenewed, Todd came out and did our inspection and sprayed for bugs. He was fantastic, and super easy to deal with. I have a crazy schedule, and I had no trouble getting an appointment. I would definitely recommend to anyone looking for any type of pest control service!

DO NOT HIRE THIS "COMPANY". To begin, they were unable to…read moreperform their service the day they schedule the appointment because I didn't have a ladder for them to use. THEY DIDN'T BRING THEIR OWN EQUIPMENT so they had to come back the next morning. Upon arrival in an unmarked S10, two men in plain clothes walked around my deck for 10 minutes & Then handed me a bill for $110. I was told that it could take up to 2 weeks to see a decrease in the bee problem we have. It's been 10 days and the number of bees hasn't decreased by even 1! In fact, the bees are causing more problems now. I called Stan from Miller Pest & felt extremely disrespected by him. He referred to me (female in my late 20s) as "hon" & suggested my husband call someone else because he'd rather return my check than come out & take responsibility for the job left undone. **This place is sexist, unprepared, & unprofessional**

We have been using Miller's Pest Control for over 10 years. Special mention must go to the…read moretechnician, Stan. He is very efficient and thorough in his services on our premises. His knowledge is commendable and gives good advice on keeping pests out. Staff like him will keep Miller's standards high.

Referred by our house inspector, Arenz has been a substantially better value than Rottler for…read moreinstance but appear to do just as thorough of a job, a must when you live in a 100+ year old house. The individual who came and did the job was professional, friendly, and informative. Highly recommend this option as we have not had any issues whatsoever, a must when you have a spouse who is particularly terrified of fuzzy mouse house guests.

I booked termite inspection over the phone and he wanted payment up front. I stupidly did this…read more Then I found another company for $300 Less and asked for a credit. Five weeks later I had not received it. Then Mr A called asking why he didn't get the business and he lowered his price $400. He never credited me and I had to file a claim with Visa. Do not pay up front.

I'm on the 'every 2 months' program for $99 a visit. It's the same guy (Matt) that comes every…read moretime, who I really like. He texts me when he's on his way. We've caught a couple brown recluse and had minimal mice activity in the bait stations. Granted, I didn't have a problem, per se, but prevention is key. Setting it.up after buying the house was a bit annoying. The previous owners had been using Rottler regularly and I set it up right after move in. They wanted me to do the new $350 service even though the house had been in the program for years, with no pest problems. After some back and forth, a higher up agreed to just start the program again. They accommodate when I need to change my appointment and are generally pretty nice. This stuff.is so $$$ for the 15 minutes someone spends in your house but I also DREAD having another mice problem or worse yet, brown recluse.

I am really close to cancelling services. I have had a mouse for months and constantly cleaning up…read morethe mess, ruined food and so much more. I have expressed this over and over again yet Rottler can not seem to get it under control. I do not understand. I called today asking for them to come have my house cleaned at this point. I have explained there is still a mouse after all their attempts I do not understand. I had one technician transfer to another service area and never schedule a follow up so my home was not being serviced until I called asking what was going on. Another refused to go indoors but still wanted to say he serviced my home. So again had to call and the manager had to advise technician that they should come indoors when they are there to service. Just problem after problem. I am trying to be patient I am so frustrated. I am beyond frustrated. I am hoping they will come clean up and find a resolution. At this point I have no trust.