I have used them in the past with no real issues except that it is always a little clunky for…read morescheduling - At least that's how it had been for me. I always received an email to schedule, but I didn't always notice that it was from them because there was no business name displayed. After some time, I called to get the service scheduled again. I took the day off work so I could be here on the scheduled day, and they showed up in the window that was promised. Their service vehicle was a mess on the outside, with paint peeling all over the front etc. It's just something worth mentioning because it makes them look a little less professional. I went over the grounds to describe the issues that I am having. I really needed to get things taken care of and was happy that they were here to perform the spraying. They were here for about 30 min. or less before I was told that they would have to come back some other time since their sprayer was not working. That was disappointing since I needed service sooner rather than later. Great, now I have to get back on a schedule and back in line and wait. I have no idea what was treated before the sprayer broke, or if anything was treated at all. This kind of information would have been nice. I received a VM from the office to reschedule - No apologies for the inconvenience of my taking off work for this appointment or anything. Just a "call us back to reschedule" type of thing. The last thing I need is to take off work again with the potential of the job not being able to be completed. I am going to go with another local provider and hope for the best.

very nice company. And didn't charge me for anything I didn't need. I would recommend them.read more

Referred by our house inspector, Arenz has been a substantially better value than Rottler for…read moreinstance but appear to do just as thorough of a job, a must when you live in a 100+ year old house. The individual who came and did the job was professional, friendly, and informative. Highly recommend this option as we have not had any issues whatsoever, a must when you have a spouse who is particularly terrified of fuzzy mouse house guests.

When I bought my house, it had been treated by these folks for termites. They recommend a yearly…read moreinspection. Tech was pleasant and took maybe 15 minutes for him to complete his work. He tracked nothing in. This is a window type deal. While I prefer an appointment time I get the window scheduling. What I don't get is being called at 10:53 am for a window that didn't start until 11 am.

Robert's Pest Control is the definition of hometown friendly service. From the first call to the…read morelast treatment they were incredibly thorough and made sure we understood exactly what was going on every step of the way. You can tell they take pride in their work and genuinely care about their customers and their homes. The owner Charlie is awesome. He is knowledgeable, down to earth, and treats you like family instead of just another job on the schedule. He went above and beyond to make sure everything was handled the right way and that level of attention really stood out. If you are looking for a pest control company that is professional yet personal Robert's Pest Control is the one to call.

Roberts staff was friendly and swift to respond. Value and service was perfect. Would hire again!read more

I choose them because of their good BBB rating. They were easy to contact, able to schedule within…read more48 hours, and they did a very thorough & great job.

Great customer service and fast response time. Had a hornets nest in my tree and they came and took…read morecare of it in short order. Price was very fair compared to others in the area.

Had a home I bought sprayed in August (indoor and outdoor)…read more Continued to see spiders so I called back for an appt after the 30 day initial spray. Last week the window I got was betw 8a and 2p - the guy never showed. By 3:30 I called and they gave me shorter windows for the following week. I asked for a different guy but was told he was the lead tech and because he did the initial spray it had to be him again. Today my window was 8a-11a. Guess what happened? He didn't show within that window either. After 11a I told him not to come. Sitting around waiting for a guy that isn't coming when there are PLENTY of other things to do is frustrating. It's also beyond unprofessional. Did I mention I still see spiders from the initial spray? Good luck if you choose them - maybe they'll come, maybe the won't, maybe the spray will be adequate. Maybe you should look elsewhere.

Had a three hour window on Saturday after 3.5 hours i called and all got was you were routed to…read moresomeone not working today wasted half of my Saturday because of their incompetence to notify their customer, no concern to make happy customers, after 43 years in retail this experience was very displeasing , the technician was kind