We just signed up and are impressed. Our technician Stephen Bauman is great. Rottler is also,…read moregreat. It's very rare you find a -- wait for it, great, pest company, but Rottler isn't too shabby.

Rottler staff have no respect for gardeners. Despite posting signs saying, "Do Not Spray", they…read morecontinue to directly spray pesticides on wildflower garden beds. Their spray does not discriminate against bees, butterflies, fireflies, moths and monarch caterpillars. Their company is doing great harm to the environment.

I would highly recommend 2 Nice Guys Pest Control. When I called into the office they were…read moreextremely helpful and quick to get someone to my house. We had a mole that was destroying our yard and other companies wanted to send someone out to inspect prior to treating. My yard would have been a complete disaster by the . 2 Nice Guys came the next morning and took care of it immediately.

Casey was very professional and would definitely use their services again. Very quick response!read more

Craig was on time, knowledgeable, professional, took his time to educate me on my issues and how he…read morecan help. I will definitely recommend this company for your services. Thank you Craig. Look forward to my follow-up up.

I'm confused by all the great reviews. I hired STL Pest Control specifically for an active vole…read moreproblem. It has been a mess from start to finish. When the technician arrived, I showed him the holes, runways, and plant damage, but he focused on moles and told me he did not think I had voles. I repeatedly explained that voles were the reason I had called. He ultimately told me the treatment he was providing would "take care of both moles AND voles," so I agreed to proceed. This was assured to me numerous times. Afterward, the paperwork described a "Mole Yard Treatment," stated that no vole activity was observed, and showed that the service was a target mole treatment plus a granular animal repellent. I had already tried repellents myself; I hired a pest-control company because I wanted the actual vole problem treated. A repellent is not equivalent to infestation treatment. The apparent lack of knowledge about voles and the inability to properly identify the problem I had specifically hired them to address was concerning to me. Given that pest identification is such a basic part of effective treatment, that significantly undermined my confidence in the service. When I contacted the company about the mismatch, I expected them to apologize for the confusion and perform the service I was originally told I was paying for. Instead, they defended what had been done and tried to manipulate the situation, refusing any accountability. At different points they relied on the fact that the granular product could deter voles, while also explaining that their targeted vole protocol had not been performed because the technician said he did not identify active vole holes. That was exactly the problem: I had hired them for voles, repeatedly told the technician about the voles during the visit, and was assured the treatment would address them. The issue eventually resulted in a credit-card dispute that was resolved in my favor. The company still maintains that I owe the balance and continues sending automated invoices even after I asked them in writing to stop.

Friendly, fast response, and great pricing. They were able to do a service the very next day. Will…read moredefinitely reach out to this company again in the future!

I have used them in the past with no real issues except that it is always a little clunky for…read morescheduling - At least that's how it had been for me. I always received an email to schedule, but I didn't always notice that it was from them because there was no business name displayed. After some time, I called to get the service scheduled again. I took the day off work so I could be here on the scheduled day, and they showed up in the window that was promised. Their service vehicle was a mess on the outside, with paint peeling all over the front etc. It's just something worth mentioning because it makes them look a little less professional. I went over the grounds to describe the issues that I am having. I really needed to get things taken care of and was happy that they were here to perform the spraying. They were here for about 30 min. or less before I was told that they would have to come back some other time since their sprayer was not working. That was disappointing since I needed service sooner rather than later. Great, now I have to get back on a schedule and back in line and wait. I have no idea what was treated before the sprayer broke, or if anything was treated at all. This kind of information would have been nice. I received a VM from the office to reschedule - No apologies for the inconvenience of my taking off work for this appointment or anything. Just a "call us back to reschedule" type of thing. The last thing I need is to take off work again with the potential of the job not being able to be completed. I am going to go with another local provider and hope for the best.

Referred by our house inspector, Arenz has been a substantially better value than Rottler for…read moreinstance but appear to do just as thorough of a job, a must when you live in a 100+ year old house. The individual who came and did the job was professional, friendly, and informative. Highly recommend this option as we have not had any issues whatsoever, a must when you have a spouse who is particularly terrified of fuzzy mouse house guests.

I booked termite inspection over the phone and he wanted payment up front. I stupidly did this…read more Then I found another company for $300 Less and asked for a credit. Five weeks later I had not received it. Then Mr A called asking why he didn't get the business and he lowered his price $400. He never credited me and I had to file a claim with Visa. Do not pay up front.

I had the pleasure of actually speaking to Nick with Orkin, who did my monthly spraying. Since I…read moreused to work full-time, I always knew he was there; But I never had the pleasure of actually meeting him now that I am retired, I was able to actually speak to him. He was courteous answered my questions and helped me with the issues that I had. I have been with Orkin for over 45 years and I would never change. They get the job done and there are no bugs, and that's what I want!!!

The Fenton branch of Orkin has been terrible. Worst communication with a company we have ever had…read more Technicians seemed nice, but they would show up repeatedly without calling and didn't know where all the bait stations were. We have a fenced yard with dogs and we specifically asked them to call when they were coming so we could get the dogs inside. We finally canceled and switched to another company in August. We kept getting notices about renewing our service. We contacted them three times asking why they weren't aware we had canceled, and everyone said they would take care of it, but obviously no one did. After we canceled, we also contacted Orkin to see if they wanted the old bait stations. We never heard back and then a technician showed up without calling last week. Then yesterday we got a notice that someone had come to our home (yet again unannounced) to do an inspection. Hard for me to understand how a company like this stays in business.

I do not get this AT ALL. AJS Wildlife Solutions contacted me the next day after I called…read morerequesting help and I made an appointment for later in the week, which was perfect! They did their inspection, discussed the options and potential solutions, and emailed me everything later that day. It was going to be an expensive fix to patch a hole where squirrels, and potentially bats, had gotten in but I called to ask when I could schedule the work. I have never gotten a response.

I contacted AJS wildlife on a SUNDAY out of desperation, and they still picked up! Andrew was…read morepatient and kind. I was quickly scheduled for an inspection (thought we had raccoons / dead or alive in the attic) with Ryan who was also very nice and knowledgeable. Would definitely recommend for wildlife concerns.

I used Blue Chip who now has joined services with Bug Out. Hopefully, they will do as great as Blue…read moreChip. Did have Greg from Bug Out to give us an estimate on our mole problem. We shall see!

DO NOT use Rentokil or Bugout. This company bought Terminex in 2024 and refuses to provide…read morecommunication to honor subterranean termite warranty we paid for at our home for 35 years. We want to sell our home and sadly can't get what we need from them. Reported to BBB and after communicating problem and follow up with company that I'm not getting anywhere the BBB closes the complaint as resolved! Total BS. Beware, they just want money and not resolve the issue with proper written communication so we can pass this warranty on to the buyer.

We were awakened in the middle of the night by scratching noises from the ceiling... Spent the the…read morenext couple of hours checking out Yelp & Angie's List for a reputable pest control company and found many good reviews for Steve. We finally got to sleep (in another room) and then gave Steve a call mid-Sunday afternoon. He said he could come out Monday morning to see what the issue is, but he thought it sounded like bats (that was our first guess.) He came out on Monday and checked the area THREE times (the first couple of times he couldn't find anything, although he did locate the hole that the pests were getting in from). The third time (with the camera) he was able to locate some bird poop and other Bird signs (but no actual creature.) So he plugged the hole with mesh wiring (it was a vent space) and proceeded to walk around the house pointing out the things we should keep an eye out for in the future. Also walked around the basement and gave suggestions on where we might have issues in the future & to keep an eye on certain areas for certain pest signs. Answered ALL of our questions (and more) and treated us professionally & respectfully. Never made us feel like our questions or concerns were dumb or out of the ordinary. We have not had any more scratching in the walls, but if we do - we'll be sure to give Steve a call! We highly recommend his services.

I've been using this company for about 2 years and I appreciate them wholeheartedly! They are…read morealways attentive and very kind which is why I would recommend them.