Easy to make an appointment. Terry sent a text when he was on his way. Arrived and was totally…read moreprepared to spray. He explained what he would do, completed the job, explained what he did, collected the payment and was on his way. Came in a white truck with the name of the company discreetly posted. It is spring and we were his fourth stop to battle ants. Hopefully we will not need pest control again, but if we do, STL Pest Control is my "go to".

I'm confused by all the great reviews. I hired STL Pest Control specifically for an active vole…read moreproblem. It has been a mess from start to finish. When the technician arrived, I showed him the holes, runways, and plant damage, but he focused on moles and told me he did not think I had voles. I repeatedly explained that voles were the reason I had called. He ultimately told me the treatment he was providing would "take care of both moles AND voles," so I agreed to proceed. This was assured to me numerous times. Afterward, the paperwork described a "Mole Yard Treatment," stated that no vole activity was observed, and showed that the service was a target mole treatment plus a granular animal repellent. I had already tried repellents myself; I hired a pest-control company because I wanted the actual vole problem treated. A repellent is not equivalent to infestation treatment. The apparent lack of knowledge about voles and the inability to properly identify the problem I had specifically hired them to address was concerning to me. Given that pest identification is such a basic part of effective treatment, that significantly undermined my confidence in the service. When I contacted the company about the mismatch, I expected them to apologize for the confusion and perform the service I was originally told I was paying for. Instead, they defended what had been done and tried to manipulate the situation, refusing any accountability. At different points they relied on the fact that the granular product could deter voles, while also explaining that their targeted vole protocol had not been performed because the technician said he did not identify active vole holes. That was exactly the problem: I had hired them for voles, repeatedly told the technician about the voles during the visit, and was assured the treatment would address them. The issue eventually resulted in a credit-card dispute that was resolved in my favor. The company still maintains that I owe the balance and continues sending automated invoices even after I asked them in writing to stop.

I do not get this AT ALL. AJS Wildlife Solutions contacted me the next day after I called…read morerequesting help and I made an appointment for later in the week, which was perfect! They did their inspection, discussed the options and potential solutions, and emailed me everything later that day. It was going to be an expensive fix to patch a hole where squirrels, and potentially bats, had gotten in but I called to ask when I could schedule the work. I have never gotten a response.

AJS Wildlife Solutions will charge you coming and going. You pay $200 for the inspection. (The…read moreman who came to my house was thorough and knowledgeable. I can't complain about that!) Then they charge you for each time they come back to check the traps. I had 2 other companies come by to inspect/ bid. Neither of them charged for inspection or checking traps.

I would highly recommend 2 Nice Guys Pest Control. When I called into the office they were…read moreextremely helpful and quick to get someone to my house. We had a mole that was destroying our yard and other companies wanted to send someone out to inspect prior to treating. My yard would have been a complete disaster by the . 2 Nice Guys came the next morning and took care of it immediately.

Casey was very professional and would definitely use their services again. Very quick response!read more

Friendly, fast response, and great pricing. They were able to do a service the very next day. Will…read moredefinitely reach out to this company again in the future!

I have used them in the past with no real issues except that it is always a little clunky for…read morescheduling - At least that's how it had been for me. I always received an email to schedule, but I didn't always notice that it was from them because there was no business name displayed. After some time, I called to get the service scheduled again. I took the day off work so I could be here on the scheduled day, and they showed up in the window that was promised. Their service vehicle was a mess on the outside, with paint peeling all over the front etc. It's just something worth mentioning because it makes them look a little less professional. I went over the grounds to describe the issues that I am having. I really needed to get things taken care of and was happy that they were here to perform the spraying. They were here for about 30 min. or less before I was told that they would have to come back some other time since their sprayer was not working. That was disappointing since I needed service sooner rather than later. Great, now I have to get back on a schedule and back in line and wait. I have no idea what was treated before the sprayer broke, or if anything was treated at all. This kind of information would have been nice. I received a VM from the office to reschedule - No apologies for the inconvenience of my taking off work for this appointment or anything. Just a "call us back to reschedule" type of thing. The last thing I need is to take off work again with the potential of the job not being able to be completed. I am going to go with another local provider and hope for the best.

One day my husband came home and our bathroom was FILLED with huge, mostly winged, black ants. He…read morekilled what seemed like 100. They kept coming and we sprayed, and yet again, they kept coming. We needed a pest management company STAT. I Yelped and Googled and Facebooked to get recommendations. I was looking for a local company with good reviews. Kirkwood is close to us and I bookmarked Pioneer, and then a friend on Facebook said he had used them for years. I called first thing in the morning. They called me back within a few hours. We scheduled an appointment for the next day. I was at work but my husband could come home so he met Pioneer. He was impressed by the whole experience and the thoroughness of the guy who came. He looked all over for a carpenter ant nest. Couldn't find one, either in the house or outside. They sprayed some sort of gel in possible places that they could have come in and where we thought they were coming from in the house. Since then, the problem improved hugely! I think we've had 2 ants in the 2+ weeks since this happened. We definitely will use them if needed for future creepy crawly issues.

Since another company bought Pioneer Pest the prices went much higher and they no longer notified…read moreme when it was time for spring or fall treatment. Service is not nearly as good as when Steve Bickel owned company.

I booked termite inspection over the phone and he wanted payment up front. I stupidly did this…read more Then I found another company for $300 Less and asked for a credit. Five weeks later I had not received it. Then Mr A called asking why he didn't get the business and he lowered his price $400. He never credited me and I had to file a claim with Visa. Do not pay up front.

When I bought my house, it had been treated by these folks for termites. They recommend a yearly…read moreinspection. Tech was pleasant and took maybe 15 minutes for him to complete his work. He tracked nothing in. This is a window type deal. While I prefer an appointment time I get the window scheduling. What I don't get is being called at 10:53 am for a window that didn't start until 11 am.

They have been the absolute best for o er 20 years for me. The office staff to the pest control…read moretechnicians ! The price is right also.!! You can pay monthly or yearly.

My business had gnats infestation. I utilized this company due to my previous pest control company…read morenot having any immediate availability. The gentleman came out and used a fog device to remove the gnats, after nearly a few weeks I still noticed Gnats. I called the company to see if they could return and possible use a different method such as pour something down the drain or even redo their method. I was told they would have to recharge me. Keep in mind afterwards, I also purchased vinegar items from Amazon which captures a lot of the gnats as well. Honestly, if it wasn't for me purchasing the items from Amazon, the gnats infestation would be 1000 times worse. I operate a business and rely on professional businesses to produce what they claim they offer. I own several real estate rental properties and daycares centers I would not recommend using this company.

We just signed up and are impressed. Our technician Stephen Bauman is great. Rottler is also,…read moregreat. It's very rare you find a -- wait for it, great, pest company, but Rottler isn't too shabby.

Rottler staff have no respect for gardeners. Despite posting signs saying, "Do Not Spray", they…read morecontinue to directly spray pesticides on wildflower garden beds. Their spray does not discriminate against bees, butterflies, fireflies, moths and monarch caterpillars. Their company is doing great harm to the environment.