highly recommen this shop. Joseph was super knowledgeable and helpful. Super kind and honest. I…read more appreciated him for taking the time to assist me. Brought my girlfriend's camera in to check about the flash not going down. He let me know this was a manual flash camera. He was so awesome and just let me know camera is good no issues. thank you Joseph will return for any future issues

thank you to joseph for saving my camera!…read more my canon powershot sd450 broke and couldn't toggle between camera/video/image display and i wasn't sure of what to do. thankfully i found joseph through yelp and im so grateful he was able to fix the camera since its an older model and hard to find nowadays. joseph is very knowledgeable and diligent in explaining his diagnosis to me. he showed me the broken parts and made sure i left knowing how to take better care of the camera :) my experience with him was awesome since he was able to fix my camera in less than a day, communication was great as he kept me updated through text/phone and even made sure i have a case for the camera now. overall, he took care of my camera and i felt very safe leaving it with him. highly recommend him, you'd be in very good hands!!

Eddie was a great help in finding me a good security system for my apartment that was still budget…read morefriendly. He was patient with us and answered all of our questions.

I had an extremely upsetting experience at Best Buy today, and because of how I was treated, I will…read morenot be shopping there again. I went to Geek Squad for help getting a new battery installed in my cell phone. During the appointment, the employee assisting me repeatedly entered the wrong password into my phone without realizing what he was doing, which caused my phone to become locked for one hour. Since my phone was now unusable because of what happened during the appointment, I asked if they could contact the manufacturer to see if anything could be done. He said no. Instead of handling the situation professionally or politely explaining their limitations, the employee just repeated no. I asked to speak with a manager. A woman "Natalie" came from the tech area. She told me she was the general manager of the entire store. She told me their policy was not to help customers with that kind of issue and that I would have to come back another day. I tried to explain that I am a paraplegic, hearing impaired, and a senior, and that I cannot simply jump in a car and come back whenever it is convenient for them. I had made a special trip to Best Buy specifically for this appointment and had to pay for transportation to get there. Her response was dismissive and condescending. When I explained that I really needed my phone fixed and asked if there was anything they could do, her response was basically, "Yeah, come back tomorrow." The way she said it felt incredibly insensitive to my situation as a disabled customer. When I told her that I felt her behavior was rude and insensitive, she threatened to call the police on me. She also had a security guard come over to physically remove me from the store. I rolled away and attempted to purchase a cord I needed before leaving. The cashier was already processing my sale when this same manager canceled the transaction and told me to get out of her store. I was later told that she was not actually the general manager, but only a manager over the tech area. Another manager came over and defended her behavior instead of trying to resolve the situation. Meanwhile, an associate did call the police, wasting the police department's time over a customer-service issue that should never have escalated that far. I left without my phone issue being resolved. This was humiliating, stressful, and completely unnecessary. I felt like Best Buy showed no understanding or compassion for a disabled senior customer who had made a special trip and paid for transportation to get help. I believe Best Buy needs serious training on how to treat seniors and customers with disabilities. No customer should be spoken to this way, have security sent over to physically remove them, have the police called on them, or be forced out of a store while simply trying to get help with a problem that occurred during their appointment. I will not return to this Best Buy location, and I will be sharing my experience with others.

Great customer Service. I built my own computer but couldn't install windows, these guys saved…read morethe day! Did in no time affordable and they have some next level computers.

Very poor service. Everything is extremely overpriced because the guy "can't compete with Amazon"read more

I had an excellent experience with this computer service! The Richie and his team were…read moreprofessional, knowledgeable, and incredibly efficient. They quickly diagnosed the issue with my computer and had it running like new in no time. Communication was clear throughout the process, and the pricing was fair with no surprises. What really stood out was their attention to detail and willingness to go the extra mile to make sure everything was working perfectly before I left. It's not always easy to find trustworthy tech support, but this place definitely delivers. Highly recommend to anyone needing reliable and honest computer repair services!

If Yelp had SIX STARS I WOULD GIVE IT TO NETTECH. I know a…read moreLOT ABOUT COMPUTERS. The reason I know A LOT ABOUT COMPUTERS IS BECAUSE WHEN I HAVE A COMPUTER PROBLEM I CALL NETTECH!!!!! PERIOD. I am so grateful to have them nearby and SO KNOWLEDGABLE!!! I mean I have so many questions, and they are always able to help me and my family stay sane in this computer world. We are very lucky to have found Nettech. Richie and Steve were very very helpful.

The worst. Just called - "Eddy" can't speak English, doesn't know the difference between an…read moreindependent store and chain. I couldn't get past his concern that my cell phone number is blocked. He doesn't know the difference between a card and a battery and when I tried to confirm what he was talking about he hung up. I called back twice and he didn't answer the phone. This is "customer service"? How can you trust someone who doesn't care about you, can't communicate and hangs up on you? No thanks and never.

Great service for hard drive shredding. Reasonable price and fast. Will absolutely use them in the…read morefuture.

I had a really good experience with everyone here. They were very helpful, friendly, fast and…read morereasonably priced. I initially dropped off a couple laptops and android phones, but kept all of my apple devices thinking I could go to the Apple store nearby and have them traded in for store credit or at least recycled. When we got the Apple store the attendantd were really slow and we kept getting passed around from "specialist" that kept disappearing. After 20 minutes of being ignored, we came back to eWaste and they took care of is right away. They help with disassembling your devices (computer, laptop, hard drive, phones. And you can watch them agree shred the devices.

Just like a human your computer needs a "doctor's visit" every once in a while too. I've worked in…read morethe game industry and I have had my gaming computer for over 6 years. I knew I surged my motherboard and something was wrong with the CPU area, but I never had the time to fix it. THEREFORE, in a way, my repair was a test for the shop because: -I had a rough idea of what the issue already was -I would know if someone was trying to upsell/oversell to me The first reason I picked Rancho Computers is because of the free consultation. The person I first met with and had the most contact with was Aneel. Aneel is an eccentric guy and will make you feel at home. He's honest and will give you a good price. ALSO they let me give them an SSD I wanted to install and they were ok with me buying my own CPU fan replacement part. I can fully say they passed my test. I will be going there for all my computer repair needs.

The guy working there just had an odd attitude, they also for some reason tend to talk to you as if…read moreyou know nothing about computers but very decent company!

I had such a great experience here! I went in because my back screen was cracked, and he took the…read moretime to give me different quotes and actually explain what would benefit me more instead of just trying to charge me the most expensive option. He was super honest, patient, and gave really helpful advice and tips. He was also very nice and family-friendly, which made the whole experience even better. We ended up getting cases, screen protectors, and even a new phone from him. Everything was reasonably priced and the quality is great. It's hard to find people who are genuinely honest in this business, but he definitely is. I highly recommend coming here if you need phone repairs or accessories!

Guillermo was great! Honest and helpful. Here is the thing. I didn't need to pay for any repairs…read more Honesty and great customer service like this is rare. I highly recommend him. Other quotes I received were 4 times as much. Guillermo walk me through things.

Was taken care of! Got the Seebox they were very informative above the system…read more Purchased a box They are amazing

I sent my husband out to purchase the Super Box S7 MAX (Blue Box) for $180 that we discussed on…read moreOfferUp the week prior to purchase as soon as I returned from Lake Havasu. My husband went to purchase the box while I was at work and he said he was there for me to pick up the Super Box S7 Max for $180 the guy said "no problem" at handed him the Black Box PRO which is advertised in there store for $150 so we were sold the less quality box for the higher price, they refuse to give us the correct box or refund the $30 over charge. WARNING BE CAREFUL AND MAKE SURE YOU HAVE THE CORRECT BOX, they offer NO REFUNDS and refuse to refund the over charge of $30. WOULD NOT RECOMMEND BUYING FROM THIS COMPANY.

My HP PC, Win 11 wouldn't kick over and found out that the recent surge in the area caused the…read moreproblem. Fortunately, Hung was able to solve the problem and had me up in running withing 24 hours at a reasonable cost. They were very professional and honest and gave me tips on preparing on prevention care on recommended things to prepare for your computer to help alleviate some of the issues that may arise when a surge hits again.

My laptop battery and usb-c ports were fried on my 2021 M1 MacBook Pro. Because of this, I could…read morenot charge or backup my laptop. I went to Best Buy and Apple to get my laptop fixed but they would only inspect it if I sign a waiver saying they'd wipe my laptop. Both could not help me recover my data and were not helpful. A man at Best Buy recommended ITC to me. Hong helped me out!! He extracted my data and even gave me a free 100GB HD. The service was quick and fairly priced. Hong was kind and very helpful. I am happy customer and will recommend them to my friends and family. Thank you ITC!