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Ace Tire

2.8 (4 reviews)
Closed • 9:00 am - 5:00 pm

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3 years ago

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Meineke Car Care Center - The oil after a "oil change"

Meineke Car Care Center

(133 reviews)

Hands down great service highly recommended! Team members took care of my vehicle when I was on a…read moretime limit. Saved the day for me hands down 5 stars

Scam artists! I had…read more$1600 work of work completed in my car. JACOB - the sales advisor or Store manager was the one that went over the work with me. He said "I don't know how this car is breaking. The brakes are at 0%." I told him to do the work that he deemed necessary or was a safety issue but not the brakes because my husband can do the brakes. When we went to pick up my car he told me the timing chain needed to be replaced that day and that would be another $1900! Not thinking my car was not even worth all of that work, I told him no. Fast forward a few days later my husband bought brakes and went to change them. They were at 55% and didn't need to be changed yet. We took the car another mechanic to double check the work that he said was done. The air filter was not changed. I have pictures of that. The brakes didn't need to be changed, I have pictures of that. The timing chain didn't need to be replaced, it was a lie. He didn't do an oil change or flush. He simply added oil to the existing black oil. I also paid for new lug nuts for the tires, so he charged me full price for used lug nuts?? my car has not been driven so it's clearly visible that they are used. This car takes my kids to school everyday and I was so worried about safety issues. So for them to lie is diabolical. I am disputing all of the work that they said done and I will take them to court if needed! More pictures to come!

Pep Boys

Pep Boys

(493 reviews)

I think this location suffers greatly from scheduling issues and inefficiency. That being said,…read morethis review is for the excellent performance of Candace at the front desk. She kept her cool under pressure and was very helpful, knowledgeable and down to earth. There was a very long line of people when I came to pick up my car. One "Karen" ignored the line and berated Candace about a service issue that resulted in her having to go to Big O Tires. Candace handled this person like a complete pro. Kept her cool and allowed the customer to vent and storm off. There was no way to the customer's irrational anger, Candace remained the perfect balance of listening but staying on task with the customer she had been helping. More people like her, please!

The staff here are friendly, but there's a serious lack of technical and diagnostic skill. I…read morebrought my daughter's car in for an A/C system diagnostic. I had an appointment, but when I arrived, I was told they were backed up -- so that meant a long wait. After the diagnostic, the service advisor told me the compressor was bad. He even double-checked with the technician to confirm that the relays and fuses had been tested, and the technician said they were good. Fast forward -- I took the vehicle to another shop to have the compressor replaced. After installation, the A/C still didn't work. I mentioned what Pep Boys had said and asked if we could do some basic troubleshooting. Within minutes, we found a bad relay -- something that should have been tested immediately. A quick test, the technican could have easily done was I swapped the A/C relay with the fuel system relay right next to it, and sure enough, the compressor came on and the engine died 10 seconds later. Extremely frustrating experience. A simple, basic test was completely missed, leading to unnecessary expense and wasted time. Friendly people, but I won't be trusting them with diagnostics or servicing any of my vehicles.

Ace Tire - tires - Updated May 2026

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