Ok, while the locksmith was able to open a door in just a few minutes, was very professional, and polite...the yelp questions asked me if there was "dancing" and a "tv." I feel a dancing locksmith is definitely an untapped market. So, I here I am reluctantly giving them a five star review despite not offering dancing. read more

Very professional, prompt, and courteous service. I moved into a new house and needed some locks changed. Ohn came out and made them all the same. He really knows his stuff and gave me a recommendation for a more secure lock than most of the mainstream offerings. If you get locked out, need new locks, or just want to make your home more secure, give Ace a call. They will treat you right. read more

Quick and friendly service. I had an automotive fob cut and programmed here. I was told it could take up to an our to complete. Ohn Kimerlman was able to complete the job in about 10 minutes. It works perfectly. His quote was also very reasonable. read more

I've lived in this town over a decade and did not know about this place. It's so understated you may miss it if you are not paying attention. It's across Green Street from Agway, behind Sparrow's wine shop. I will never go to a box store again to have a key made. I hate box stores. I'm overjoyed to find this place! read more

We have a very secure RV with few windows. The technician was very professional and very capable. He explained his process carefully. We could not be more pleased with the result. read more

I really appreciate your help in fixing the car trunk for me! Thank you! The staff is super nice and very professional.

Another visit to town, keys for car were lost... We knew who to call. He was able to open it, connect his system and produce a new key in less than an hour. Yet again, smooth fast and pleasent. Thanks Ohn read more

This was the worst customer service experience of my life. Not only after an extended period of time did my issue not get resolved, despite it being an urgent situation, but when I called to explain the dissatisfaction I had over it all I was greeted with immense rage and anger. I was left in complete disbelief, I have never seen a business conduct encounters with a customer in this manner. They didn't stick true to their word, and honestly the whole thing felt like a big game or scam. I don't know how these people have managed to stay in business. If I could leave a negative star rating here I would. But alas, one will have to do. DO NOT GO HERE FOR ANYTHING read more

The best locksmith in town where the cut keys always work !! Also they will put locksets in all your doors and smart locks too!

Ohn from Precision Locksmith is a lifesaver! He came at a moments notice, replaced the lock in no time. He is reliable, professional and knowledgeable. This guy knows what he's doing! The situation was critical and Ohn saved the day . The cost of his services were very reasonable. I would definitely call Precision Lock again, Ohn's the best ! read more

Great, fast service. Had the key type that I couldn't find at a big box hardware store. Also, there is some comfort knowing that their staff are specialists, not just a rando who wandered from the lumber section over to the key-making station. ;) read more

Ace is as far as I know the only locksmith actually located in Ithaca. They are total lock nerds. We needed hard to make keys for a 2004 Prius and a 2013 Ford with smarter-than-you-are locks. They had no trouble, got us working keys in an hour or so despite having to take the Prius door apart to match the physical key which is a backup for the electronic fob. read more

They were great. Called me back right away and I would say came and took care of the problem within 1 hr. I called them on a Sat night. Had 2 expensive bikes locked on a hitch rack in my driveway and we lost the key. They could easily have been stolen so we had to get help removing the lock right away to get the bike inside. They did the job and happy with their service. read more

I lost one of my proximity keys for my car. I was able to order a replacement off eBay that I needed to have programmed. Ohn made it very easy to schedule a convenient appointment, was very quick at programming the key and carefully checked to make sure the keys worked. I would not hesitate to call Precision Locks in the future. read more

Great service and fast! Ohn installed new locks and a key safe at my home. It was quickly and professional executed. When in need of fast and reliable service, I highly recommend this locksmith! read more

On a recent visit to Ithaca, my husband and I got locked out of our friend's house...it was late, and we didn't want to wake anyone up! Ohn was super responsive, quick, efficient, and helpful. We wish we could get this type of service in Los Angeles! Highly recommended. read more

Ace came out same day and had keys programmed for my car in record time. Sure beat having to tow car to dealership. They were very professional and pleasant to work with. Highly reccomend them!! read more

This is a terrific company and I highly recommend using them. Ohn, the owner, is knowledgable, professional, and quite frankly, a really nice person. (It isn't necessary to be a nice person, but it sure does help!) He rekeyed my whole house when I moved and I was very pleased. What he provided was very secure and it fit the style of my house. He returns phone calls in a timely fashion and he guarantees his work. You won't go wrong if you call him! read more

I've used Ohn from Precision Locks several times for rekeying locks, making keys and keeping the apartments I own in Ithaca safe. He is super reliable and always shows up when he says he will and has the stuff with him to do the job right the first time. This is a guy I keep on speed dial and is a call or text away. read more

We've been putting off getting new locks and deadbolts, even though we haven't had a single working key since we bought our house (over a year ago!). I finally decided to tackle my to-do list so we had Ohn out and he installed new locks/handles and re-keyed the deadlocks in no time. I mentioned to him I had an appointment with Maguire to try again to program two new keys for my Prius because my dealer in Toronto couldn't make them work. Guess what, he does that, too! And he actually got them ALL to work in under 30 minutes. I can't tell you how happy I am! I can actually lock up my house, I have spare keys to my car, the service was fast, the price was very reasonable and I got two things off my to-do list! Just get a key blank and a used remote off EBay (less than $50) and he'll program it to your car for about a third of what dealers charge. Plus, he goes to you. Hopefully I won't need his services again, but would definitely recommend him! read more

Despite the website saying that he had a history of working on car ignitions, and Sterling reviews, I had gone through 2 weeks of hell trying to have a brand new key made for my vehicles ignition, multiple delays and overall poor customer service, including dodging calls, which was only resolved once I had called on a different number, which resulted in my being screamed at, subsequently followed by being hung up on, only to be finally drawn out to an end when I pick up the key from an entirely different locksmith read more

I left my car keys in California and Ohn came out to the airport on a Sunday night to make me new keys on the spot. Great service and he clearly knows his stuff. read more

Thank God for Olin! He came from away in his amazing van and unlocked my truck in seconds!

Outstanding service!! When I realized the lock in my door was no longer working because the previous owner of my house had installed it wrong, I called Ohn and he not only responded the same day, but fixed the problem in less than ten minutes. On another occasion, when I accidentally locked my only set of keys to a padlock in my barn, I knew exactly who to call. Ohn was there the same day to fix the problem again, providing friendly, professional and reliable service every time. I highly recommend Precision locksmiths for any key or lock related trouble. read more

Ohn was amazingly helpful. My younger sister locked herself out of our home while my parents were at the ER 2.5 hours away. I now live 6 hours away and was able to coordinate with Ohn over the phone to make sure he and my sister would be at the house at the same time. He was exceptionally courteous and extremely helpful - and fast! A real life saver in an emergency. Thank you Ohn, I hope to not need your services again but if I ever do you will be the first I call! read more

It's really too bad that this place has virtually no competition in Ithaca. The owner is one of the most condescending people I've ever had the misfortune of speaking with. I went in to his store today to ask about rekeying locks. I asked about the possibility of having one key for all of my locks. He said "you might need new hardware". Specific answer, right? I tried to get a little more information as to what that meant. He asked if I had the keys with me. I said no, they are at home. In and of itself that was a reasonable question, but was completely rude was when he looked at me and said "well that's a hell of a place for them to be". He then proceeded to explain the difference between Medeco locks and Other brand locks in the rudest way he possibly could. With all due respect, sir, I understand that the innards of locks are different, but you still never really answered me. Furthermore, I didn't have my keys because I didn't need them today and I decided to go to the locksmith last minute. You just gave me even more reason to do it myself! I know this business owner doesn't need my business, but I hope others read this and I hope he does too. By the way, this is the first time I've ever felt the necessity to give a Yelp review. That should tell anyone who reads this the level of his rudeness. I will do everything in my power to take my business elsewhere. Thank you for reading my rant. read more