Called last night, they said someone would come, an hour later they messaged and said their…read moredriver didn't want to make the drive they would contact in the morning, now they've ghosted us!

I just bought a used car and the key would get stuck in the ignition. The last few days it would…read moretake about 3 minutes or more just to get the key to turn in the ignition. Initially thought it was because the wheel locked and it was a feature with the car. Turns out the key was wron and I wouldn't have known without RG. He said he could come out within 45 minutes and he arrived sooner. It took him about 15 minutes to get a new key made and programmed and it works like a charm. I was charged $199 and honestly did not mind because the service was extremely quick and it solved my ongoing issue I had with the new vehicle. I would extremely recommend RG and the company and i will for sure utilize them in the future.

Johnny saved the day! Key to older leaded glass door stuck in lock and unable to turn. He came,…read moretook the lock apart oiled it and found the trouble with the key immediately. Fortunately he had same antique keys in truck that we were able to buy. I had called another locksmith with many 5 star ratings on YELP who wanted to replace lock rather than repair...at significantly more $$$. Johnny was responsive and provided excellent service at fair $. Highly recommend

Johnny to the rescue! The barrel of my lock fell out as I was locking up to go to work. I saw…read morethese reviews and gave Johnny a call. I got voicemail and he called me right back! Fit me in a few hours later. His prices were upfront, fair and he didn't try to up sell me on something I didn't need. I hope I never need to call a locksmith ever again but when I do I will most definitly call Johnny!

Called at night and they showed up next day to help with my car! Two new keys cut and programmed!…read moreGreat price. Great service and done quick.

Very professional and honest man! Arrived on time, He needed to order a part and we paid a fair…read moreprice.

Highly recommend Reliable Locksmith! Martin arrived within an hour of calling and went above and…read morebeyond to repair 2 locks on an exterior door, sliding door and to replace hardware on another 2 doors. Reliable, reasonable, great work and very friendly. Couldn't be more pleased!

We lost a key to our back door so needed to replace the lock ASAP. Martin came shortly after we…read morecalled, replaced the lock, and tested the keys to make sure everything was in order. The cost for the work was very reasonable. I would definitely use him again and recommend him to others.

My side door broke and I couldn't get in through the door. None if us knew why. Neil came very…read morequickly, was very nice and gave a fair price. Would definitely use them again and recommend them to others!

Jason was professional, polite, and more than willing to hunt down the info needed to recreate and…read moreprogram an OEM key fob for my 2025 Subaru. I couldn't be more satisfied and will refer him to anyone needing a locksmith. Having said all that...he also gave the best price quote.

If your looking for an old school locksmith. Kenny is your guy. Great same day service. If it has a…read morelock or key, he can fix it. Highly recommend.

They're now at 291 Central Ave, btw (just a few doors down). I was sent there today by a building…read moresupply store, to see if he might have a replacement cylinder, after being told by a few others that my lock (an antique that I had no keys for) was frozen and useless. Kenny is a lock-magician! When I told him what the others had said, he grumbled a little bit and then said "why don't I just make you some new keys". 30 min later I walked out of there with a working cylinder and 3 new keys, for well under half of what I would have spent for a new cylinder (which wouldn't have had the character the old one does). Thank you, Kenny- Highly Recommend!

I called the number found in Google, explained that I locked out of my house…read more Within 5 min, AJ, the technician called me. He told me within the hour I'll be by your house. He arrived as promised on a van with the logo of the business. He opened my door, and I requested a duplicate key and he made three for me. The price was reasonable. The service premium. I highly recommend the service provided.

A few years ago, I was at Costco in Henrietta, pumping gas, and a van speeds up to the pump next to…read moreme in the wrong direction, slams on its break, and a male gets out of the van. There is a female in the passenger seat (more on her later). The man starts to absolutely berate the poor gas attendant, harassing him like, "don't you even come over here," as the attendant starts to confront him about pulling into the pumps the wrong way. It was so extremely aggressive. So the van this man was driving was a company van, name and phone number promoted. I quickly noted the phone number and dialed. A woman answered. I said, "I'd like to speak with your manager regarding an incident that occurred with your employee." The woman responds, "this is a family owned business, so I am the manager..." I started to tell her about the incident at Costco and she immediately goes off on me and you can hear, who I now know, her husband, man from Costco, literally screaming at me - bitch, c**t... I quickly hang up and they proceeded to call me back multiple times, leaving multiple vulgar screaming messages. So yeah, don't use these pieces of trash for your locksmith needs.

5 star turned into a 10 star. Was very professional and drove to location where my car was stuck…read morebecause I locked my keys. Mercedes Benz wanted 1400 and me to tow my vehicle. Contacted Nr.key and they drive all the way out to my location m, reprogrammed my key and also gave me a spare key because originally I only had one. Top notch service and will always use this company if needed in the near future! On top of that his price was about 3/4 less that what the dealership wanted. 4 hours and he had me back on the road. Also comes with a guarantee!

I brought a deadbolt in to be re-keyed so my current key would work with it. They did the re-keying…read moreright then, and I was out in about 10 minutes. Very inexpensive, especially for how good they are (I called other places who were giving quotes of 3-5 times more than what I paid here!) They will be my first call if I need key/lock services in the future.