From Start to finish the experience I had with this company was very thorough & transparent…read more The sales process was painless with Jack & Otero was exceptionally knowledgeable! The whole company is very personal & they teat you as if you were family! We will be back!

I contacted Nombach on 7/16/24 re: an estimate for home + garage tuckpointing. Nice lady took my…read moreinfo and scheduled an appt with me. She informed me the rep would be Marcus who called me later to confirm appt however there was a time discrepancy...rep stated 9a and he said all he had was 3p. I took the 3 tho I wanted an earlier appt. Before the date I received an email confirming the 9a time. I informed Marcus and he said it was a system glitch. Hmmm ok. He arrived on time for my appt which was 7/24/24. He took his time measuring, answering concerns, using contractor language I didn't know about. I had a couple of issues with the work protocol. A prior contractor informed me he would be replacing entire sections for the same price vs Nomach wanted to work around them for the same price. He went to his truck and wrote out proposals which took about 1 hour. I know my house needs a good tuckpointing job but on one side it's just a few areas, the other side needs a little more attention and the garage needs sum tlc all around the bottom 1/2 but $24,609.24 is outrageous to me. The prior contractor wanted the same. I understand they may be qualified to do the job but that is a good chunk of my income to pay for a job. I get why my neighbors and others do it the cheaper route. People have $25k just laying around? We talked about other jobs too like replacing my door frame in my garage, said he had to consult with someone else; adding gutters to my garage, replacing wood - $5,222.11.....should have used the other guy 2 years ago who said he would do the same for $2100; replacing 5 concrete stairs and not the landing - $9,717....another guy said $10k 2 remove everything and rebuild. I'm sure Nombach does good work but u gotta have money to deal with them. Not for the middle class folk like me.

Niko and Pete did an amazing job on our roof. They beat each competitors estimate, and despite them…read moreneeding to do some extra work on our roof, their cost was still below the others. Niko was very communicative throughout the process, as well was Pete. The new roof is perfect. It's nice to not have to worry about it, but if something happens I know these guys will come to help. I have other projects I would bring them on for too. Highly recommend!

Chicago Grace did not complete the work as specified in the quote. They quoted $3200 and change;…read morethe repair was completed in two hours. One picture is before the repair, the next is after "installing a silicone membrane system" on the roof. I also do not see the new aluminum that the owner said was installed. If you think this was worth $3200, go for it. If not.... Just received a response from the owner. Too long to read but it follows the same pattern after other non flattering reviews from other customers. Blame me all you want, deflect all you want. The quality of the finished product, when I was able to see it, is what I based my review on.

These guys gave me a really fair price to do a new roof and gutters on my garage. Gave me an honest…read moreassessment of doing a repair vs a new roof and never tried to upsell me. Ended up doing the full roof anyways and don't regret it. Got us on the schedule quickly and did the whole job in half a day. Everyone we worked with were nice to talk to and really efficient. Would use them again.

I had a hole in my roof. I sought help from three other companies. They either could not help or…read morewere over priced. I went to yelp and yelp directed me to Mexican Roofing company. The roofer came out, look at the job and said, he could start now. Incredible, I was amazed. Two hours later the job was done and I was pleased. I would recommend them over anybody. Thank you Mexican Roofing company!!!!

Sam and his crew at shield masonry & roofing inc. Was very helpful and communicative throughout the…read moreentire project explained everything supervise everything once Work was done. Everything was cleaned thoroughly. I will highly recommend them and use them in the future.

DO NOT USE - Unreliable Roofing Contractor - Nightmare!…read more We hired Shield Masonry & Roofing Inc. in June 2022 to repair the roof of our condo building and build a new deck on top of it. Unfortunately, our experience with them was a nightmare, and we feel compelled to share it with others to prevent anyone else from going through the same ordeal. First and foremost, the contractor used incorrect materials while building the deck. To add insult to injury, they charged us for more expensive materials than they actually used, displaying a complete lack of integrity and transparency. We mutually agreed with the contractor in advance in writing that the roof deck would be built with "Trex Transcend" composite decking in Rope Swing color; the contractor, however, built our roof deck with "Trex Enhance G2 Grooved" composite decking in Foggy Wharf color, a material of much lesser quality that is already breaking in some areas. To make matters worse, the deck construction was carried out in a way that now leaves our roof in violation of building codes. Not only did they fail to adhere to regulations, but they also neglected to inform us of these potential issues during the process, and when we let them know that their work was out of code, they did not apologize, would not fix their work to align with code, and blamed it on us when they are the experts. Furthermore, upon inspection by independent experts, it was determined that the roof deck framing is not structurally sound. We were advised that (a) there are narrow pieces of wood supporting the west side of the roof deck, which do not align with standards of practice in the industry and will pierce the roof's membrane as weight is applied, (2) the roof substructure was laid incorrectly, preventing the free flow of water to the scuppers, and (3) already, various portions of the roof deck are loose and detached from the frame, making the roof deck unsafe to walk on. This poses a substantial risk to the safety of those in our building and our guests. Throughout the project, communication was very difficult and minimal, and they showed little to no concern for our satisfaction or the quality of their work. When we raised our concerns, they were dismissive and unresponsive, leaving us feeling frustrated and deceived. We strongly advise anyone considering hiring Shield Masonry & Roofing Inc. to NOT HIRE THEM. Their unprofessionalism, lack of expertise, and disregard for customer satisfaction have left us with a costly and dangerous mess to clean up, including having to re-do all of the work. On top of that, we reached out for a refund, and they would not comply or even respond to us despite their defective, fraudulent and grossly negligent acts and omissions, and we will need to re-perform the work with a new vendor. Please learn from our unfortunate experience and look for a reputable and trustworthy contractor to handle your roofing and deck projects who is NOT Shield Masonry & Roofing Inc. Don't let yourself fall victim to the same nightmare we endured.

Well first I had them take my two and a half car garage,now it's just one car and made my dream…read morekitchen. I cook for the homeless and I have a Foodtrailer that helps the homeless so I'm always cooking. They opened my living room. Beautiful I just love it. Than a year later they redid every room. Omg living here for over 20 years and not doing anything. Breath taking.

Highly recommend Raphael and Big City Construction! After the most recent spring storms, we called…read moreBig City Construction. Raphael did an outstanding job communicating and advocating for us with our insurance company. From start to finish Raphael was there to answer any questions we had. We were also very impressed with Miguel and his crew and are very happy with our new roof and gutters. The crew was very respectful of our property, covered all landscaping, thoroughly cleaned up after the work was completed, and were done in 2 days! They did an awesome job! A big Thank You and High Five to the Big City Construction Team and their amazing customer service!

I have been doing business with Ed Baker for 35 years and believe him to be a man of the highest…read moreintegrity, with fair prices and quality work. I recently called him when a shingle blew off my roof to examine the roof and repair the resulting "drip." What followed was nothing short of amazing. Three years ago I paid a tucking pointing company to rebuild my chimney. Second City discovered that the work had been poorly performed and in fact GARBAGE had been stuffed in my chimney before a terrible repair job was covered with a layer of mortar. They completely rebuilt the chimney for half the cost of the previously poorly performed work. Before & After photos attached.

DO NOT WORK WITH THIS COMPANY! I DO NOT RECOMMEND THEM!…read more Stay away from them if you want to save money and time. Mike first came to give me an estimate by walking around the house while I explained what needed to be done. He gave me an estimate of $10,000 and mentioned that if I wanted to fix the small roof in the front, it would be an additional $1,000. I told him I would think about it and get back to him. When he returned for a second look, he said the first chimney if nothing connects it we will close it if something connects it we will rebuild it (which he refused to rebuild it and he said if I want to rebuild it I need to pay extra $1400) and the tuck pointing under the second chimney required the chimney to be removed and rebuilt, raising the total to $14,000. Even though I received lower estimates from others, I trusted Mike and decided to go with him. We went to his car, where he wrote the proposal, but I didn't realize at the time that he left out the small roof area we had previously discussed. I signed the contract, and he told me they could start the following week. After I handed him the check, Mike suddenly said his foreman had called, and they couldn't start next week, but in three weeks instead. I was frustrated but decided it wasn't a big deal since the work was outside and wouldn't affect my tenants too much. After that day, Mike never called to give me updates. Three weeks later, I called him to ask when they would start, and he said he would call me back, but never did. I called again four hours later, and he said his foreman would call, but that didn't happen either. I called the next day, and Mike's phone went straight to voicemail. I contacted the Second City Roofing office and explained the situation. Someone there said they would get back to me, and a few hours later, Mike called saying they couldn't start that week, but would begin mid-next week. I was still patient, trying to keep things cool. When I called again the following Tuesday for an update, Mike said he would come by with his foreman to inspect the bricks needed for my place, and they would start Thursday. At this point, I had waited almost a month, so I told him if they didn't start by Wednesday, I would want my money back. They finally started on Wednesday, but Mike never inspected these bricks with his foreman as he said. When the work was done, Mike didn't offer to do a walk-through to review the job. He came to collect the final check without a ladder, so I refused to pay until he did a proper walk-through. The next day, he brought his foreman, and we did the walk-through, after which I gave him the last check. This whole experience was incredibly frustrating. The delays, poor communication, and lack of professionalism were unacceptable. I will never work with them again.

Chicago Masonry responded very quickly to our request and did a good job on the project. They came…read moreout the same day for an estimate and offered to do the work for a very competitive price. They were easy to communicate with and the work was completed in full 2 days later. I would contact Chicago Masonry again for any further work on our condominium building.

Pulaski Roofing Co www.pulaskiroofing.com - Nick Stevens…read more 6/7/2024 Contacted Pulaski Roofing (Nick Steven's)to fix a leak in my roof. 6/25/2024 Update. Unfortunately after a recent rainfall, the issue hasn't been resolved. Roof is leaking again in the same area. Multiple calls, email and voicemails left. No response yet. I'll update progress with next steps taken. Nick Steven's responded via phone call. He asked if my roof caved in because I called multiple times and left voicemails. A roof leaking is a major issue. Unfortunately no resolution has been made and I will request a refund.

Nick came right on out and provided a detailed estimate. He monitored weather for rain so it took…read moreabout two days to provide the service.We ran into a big snag that cost me another $1000. However, I procured my warranty and they even dyed the front membrane so that the silver would be pronounced when you look at my historic building Thank you! Donielle