This nail shop is hard for me to figure out, it feels dismissive, arrogant, friendly, rushed in, and the service feels rushed, which means the customer (me) ain't getting the service that is requested, and they expect to be paid for. Actually, it all depends on the operator, of how the good the care and service turns out. I see regular customers that appear happy, that's good.
The owners, especially the husband is where arrogant comes in.
I used to have Angle as my regular operator about a year ago, one time she messed up really bad, although she was great, previously, a bad moment was ok. she's no longer there, so hit and miss service at best.
April 13th, I went in for a manicure and fill, the male owner, said "no manicure, just fill right"?
No, I replied, I want a manicure. The male owner being the operator that performed the service that day. In between answering the phone he proceeded with the fill, I asked when the manicure was going to happen, he said after the fill. Now he's talking Vietnamese with his wife, which felt like it was about the manicure. " I HATE THAT!!!! Okay, I said. He brings a very tiny bowl of warm water for me to soak my fingers, which went cold very fast. There was no solution, Nothing! He started clipping dry skin, from my fingers, I asked about the full manicure, he said I wouldn't be charged, for a manicure, that all I needed was oil on my cuticles, he put oil on them and told me to rub the oil into my cuticles. UH!! He decided what I was to have, and what was best for me. I even did his work by rubbing the oil into my own cuticles. For at least on and off for five years, I've tried to give this establishment a go. After a few good interactions, I thought maybe things would be better, especially since I don't do my nails on an average of six times a year. But, off the rails it goes!!!!! NEVER!!!! EVER!!!! NEVER!!!! AGAIN, WILL I GIVE MY MONEY TO THIS PLACE, AND I GIVE 20 DOLLARS USUALLY IN TIPS!!! THAT DAY LIKE AN IDIOT, I GAVE MR ARROGANT A 5 DOLLAR TIP...AND THIS IS THE TREATMENT I GET. A MAN REFUSING SERVICE, BY PROVIDING THE SERVICE HE AND HIS WIFE DECIDED I SHOULD HAVE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!0 STARS, BUT I HAD TO CHOOSE SOMETHING. BUT ZERO IS THE RATING I GIVE THIS ACE NAILS DUMP. read more