Great prices very friendly and they came through for me and an emergency. I'd highly recommend…read more Going local is always the best.

Hi. I came in here last week and I'm still so upset. First off, I wasn't greeted by staff. I…read morethought, ok maybe this is the type of business where their sales staff doesn't pester you. Ok that's fine, I'll just look around for now, but at some point I will have some questions, because I really needed a mattress and that's the sort of purchase I don't make without knowing a little bit about what I'm buying. So I'm looking around, and a couple walked in the door, and the sales staff approached them immediately, and greeted them... I was taken aback, because it was the opposite when I walked in, no greeting whatsoever... Was it because I'm black?.. Did the staff just snub me because they assumed I can't afford a mattress?.. How disheartening. I thought this type of thing didn't happen in the current year or at least if it did it was rare and in some rural parts of backwater American. How wrong I was... I even came up to ask some questions, and they told me someone would be with me shortly, but 20 minutes later, no one came to help me... I literally just went home and cried. I guess this is America in 2026.

As I've gotten older, I've learned that there are some things in life that you shouldn't compromise…read moreon. One of those things is a good night's sleep. After 13 years sharing a full size bed, the wife and I were finally able to upgrade to a queen. We were inclined towards Casper since our old Casper mattress had served us well. So we visited The Sleep Shoppe in order to narrow down options. The salesman, Michael, was friendly and helpful. He gave us recommendations for Casper and other brands based on the features we were looking for, and we were able to rest on a bunch of different mattresses without feeling rushed or pressured to buy. We finally decided on the Casper Snow Max since it had the level of comfort and cooling that we wanted. Casper was doing a discount for the holidays, and the in-store price was the same as on Casper's website, so we felt good about purchasing from the store. Michael even threw in a free quality mattress topper that has its own cooling that pairs well with the Snow Max. Delivery was completed within a reasonable time frame. Overall, we had a great buying experience here, and the new mattress was money well spent!

Fred was absolutely kind, smart And caring…read moreWorked with us. Totally worth buying from them

I recently purchased a twin size mattress and box spring from Lindee and l couldn't be happier with…read moremy experience! Lindee is super friendly and patient and she understands exactly what we need. She also offered a very competitive price for a floor model that's still in top condition. Luckily both the mattress and the box spring fit in our SUV so we didn't end up paying for shipping but Lindee helped us loading them in the car and make sure they are all wrapped up. I'm super happy that I just happened to pass by them and give them a shot. This will definitely be my future to go place for mattresses!

I bought my mattress about seven months ago and I haven't had a good night sleep in months. My bed…read moreis sagging and is very unconfortable. I would not reccommend this company.

Ulrabed, parent company Relief-Mart, offers a large selection of major brand mattresses to choose…read morefrom including their own customizable brands. They specialize in top-of-the-line mattresses, so think more expensive than bargain basement mattress stores. They employ friendly, knowledgeable, no pressure sales people. Ulrabed offers a very generous 120 night sleep trial with free delivery and pickup of your old mattress within a reasonable distance. Because this is a purchase we generally only make every eight to ten years (or longer), shopping for a new mattress has inherent issues that should be considered. First, the mattresses that you are testing in a showroom are already "broken in", so they are very comfortable. You should not expect your newly delivered mattress to reach this comfort level for a few weeks. Most store employees will tell you this. Furthermore, you are test driving bare mattresses in any mattress showroom. That comfy top layer of foam rubber that feels so good in the showroom, that molds to your body, won't translate to your bedroom once you add a waterproof protective mattress cover, and then a fitted bottom sheet. One more thing. If you are offered an optional "cooling layer" to your selected mattress for a couple hundred dollars, you might want to save your money. If you plan to use a waterproof mattress protector, most of these will negate any cooling effect the mattress offers. Bottom line. Ulrabed is a reputable business that sells quality merchandise, but when shopping for a new mattress, "caveat emptor", let the buyer beware.

I am so grateful to have found this place!! We had been researching mattresses to find which are…read morethe best. Online, Saata reviews were impressive, especially reviews about customer service. Their warranty was pretty good, plus they give a 365 day trial. I was so hoping their mattress would be to our liking, but we never got used to it - so we called and arranged for return. I must say that process was hassle-free which we greatly appreciated. So just about 2 weeks ago, we went over to Ultra Bed to try to find a replacement. My main reason for going there was to see some of the brands that are mainly carried online, They have an impressive showroom displaying many different brands. Upon entering the store, we were greeted by Dr. Rick who formerly practiced as a chiropractor. We told him what we were looking for, and he shared his experience trying to create a mattress that would meet his clients' needs. Over the past 20 years he worked on developing his line of Back Science mattresses. After educating us on the different mattress qualities, Rick recommended we try the BackFlex series. My husband was concerned the mattress would be too soft. Rick assured us that they could make adjustments decreasing or increasing firmness in our home. We decided on the BackFlex3 and placed our order. We were told it would take about 6-8 business days. We got a call on Wednesday that our mattress was ready and would be delivered on Friday. As promised, the mattress arrived promptly and the delivery men set it up. They were professional and friendly. Last night I melted into my bed! I absolutely LOVE it after night #1! I definitely did not feel that way about the Saatva. I am looking forward to enjoying much better sleep on my new mattress and am so happy to have found the Ultrabed store!! Ultrabed also offers a 365 day trial plus their warranty is 30 years! Temperpedic is only a 10 yr and is much more expensive! I doubt very much that we will return this mattress but it's reassuring to know Rick stands behind his products!! We are very happy customers!! UPDATE OCTOBER 2024: Shout out to Ultrabed for continued great customer service!! I reached out to see if additional support in the lower back would be possible. Dr.Rick had his guys out in a week and added support. The beauty of these mattresses is the fact that the top is zippered shut. It will be easy to make tweaks anytime! Brilliant!! Update May 2026 Still loving our bed and so far 2 neighbors are happy customers too based on our recommendation!!

Sharon is absolutely WONDERFUL and stands behind the products Snoozzz sells…read more I have severe allergies including an allergy to all latex products including natural rubber latex. I am unable to purchase "run of the mill" mattresses due to anaphylaxis from latex and asthmatic reactions to VOC off-gassing. Due to the aforementioned issues, I opted to visit Sharon. My husband and I decided on the Naturepedic Chorus mattress. This was in April of 2021. Fast forward to August 2025. The mattress had weird sagging and was hurting my back. It came with a 20 year warranty through Naturepedic, so I opened a claim with them...and I'm sorry I did. I wish I would've gone straight to Sharon but I made an assumption because the warranty is under the company, not the authorized retailer. Naturepedic was awful to deal with but Sharon more than made up for that by having a new replacement mattress delivered, set up, and took receipt of the prior mattress. The products sold by Snoozzz are truly high quality, safer for the chemical sensitive population, and the pricing is in line with the quality. At the end of the day it's impossible to put a price tag on your health. My husband and I are loyal to Snoozzz and won't go anywhere else. Thank you Sharon!

I bought crib mattress here for my grandson and mattress protection covers and some pillows -…read more Beautiful stuff here. I also bought a Muslin King blanket for myself and we LOVE LOVE IT . Great local spot .

We had some unexpected issues with our first mattress, but the team at Sit 'n Sleep really worked…read morewith us. While the warranty didn't cover it yet, they offered us a significant upgrade at a great price. Now we're sleeping comfortably, and we do appreciate their effort to make sure we ended up happy

I am extremely disappointed with the customer service and lack of accountability at this store…read more We purchased a mattress and two pillows and subsequently returned one of the pillows. It has now been more than 16 days, and we still have not received our refund. Every time we call to follow up, we receive another excuse and are told that the accounting department needs to process the refund. However, no one takes responsibility for resolving the issue or follows up with us.

I bought my previous mattress at The Sleep Shoppe in Agoura Hills and was very satisfied with that…read moreexperience. I even recommended this store to a co-worker and he ended up buying a bed and other furniture. So now that it's time to replace my old mattress I came back to The Sleep Shoppe in Agoura Hills expecting the same level of service and prices and I was not disappointed. Michael was my salesperson. He was very professional and not pushy like some salespeople can be. He knew his products well and provided me with all the information that I wanted about each bed. He encouraged me to take all the time I needed to choose the best mattress for me and they have a large selection of beds so it did take me some time to make a selection. The Sleep Shoppe wants you to be completely satisfied with your mattress and offers a comfort guarantee of 90 days in which to exchange the mattress. I highly recommend this store.

Back in 2020 it was time for a new mattress, however, prior to the Covid vaccines we were hesitant…read moreto go shopping. So it was with much anticipation that my hubby and I returned to the Sleep Shoppe where years prior we had a good experience and purchased our last mattress. Upon entering the store we were given covers to place on the respective pillows on each mattress we were testing out. Michael Berges was our salesperson. As we tried each mattress our questions were answered. We sought out a firm mattress. It was challenging to make an informed decision however, when Michael told us that the mattresses were refundable and could be returned within 30 days if for some reason it wasn't what we had in mind, that seemed like a good selling point. To us it seemed it very clear that we could exchange the mattress with ease. Fast forward, after a week I felt the mattress was too firm, felt as thought I was sleeping on the floor. I called the store and Michael told me the mattress will loosen up in time, it would be helpful to have our grandkids come over and jump on the mattress. Really? He then went on to tell me, ' Well, you liked it in the store ' . He also said much to our surprise that there was restocking fee which is 15% of the cost of the mattress. That's was news to me as well as to my hubby. Michael went on to say it was written on the back of my receipt. Maybe so I told him, however, it wasn't mentioned at the time. The only thing he had stressed to us was the ease of their return policy. Had we known about the restocking fee, we would have taken more time in making our choice. Neither my hubby nor myself heard about any restocking fee while we were there, that's for sure. So if you chose to shop here, make sure you get ALL the details about their return policy. Not happy about the way this transaction was handled and for that reason do not recommend The Sleep Shoppe.

Steve was very professional and helpful. We had a great conversation! He easily pointed me in the…read moreright direction and my purchase was delivered on time.

In the process of furnishing a couple of guest bedrooms. I visited a couple of other mattress…read morestores and felt totally lost. The salespeople could have been better at guiding a customer who knew very little about mattresses in the right direction. Enter Steve, the owner of 805 Mattresses Pros. He explained the various products that he sells and the benefits of each of them. He took time to go through everything and by the time I was done I knew exactly what I wanted to get for the rooms. The store itself is kind of off of the main streets in Simi Valley but easy enough to find. He has a good selection of mattresses that are priced much lower that the other stores that I visited. It's really hard to justify spending over $5000 on a mattress for a guest bedroom which seemed to be the starting price of a decent mattresses at the other stores.

I recently stopped by to look for a new mattress and had such a great experience working with Pam…read more She was incredibly patient, knowledgeable, and never made me feel pressured. She really took the time to explain the differences between options and helped me find something that felt right for me. I also loved being able to go through the process in person instead of having to figure everything out online. It made such a difference being able to ask questions and actually try things out. Overall, excellent customer service and a smooth, stress-free experience. Highly recommend asking for Pam if you visit!

It took a while to purchase a mattress because we feel like we made a friend,…read morePam was a great help to us in deciding what mattress to purchase.

My husband and I were in the market to upgrade to a King bed. We knew we wanted a full split king…read morewith adjustable base because we like different incline settings. We also do prefer different firmness, so we wanted one of the air pump beds. After some initial research, we felt that Air Pedic would be our best option for value and quality. We visited the store twice, the first time helped by Brian and the second time helped by Gerald. Both were patient with us while we tried out the beds in the showroom. They answered all our questions and concerns. They tried to be as helpful as possible to point us in the right direction based on our feedback, which led us to liking the Air Pedic 800 model. Upfront about pricing and fees associated with delivery to our area which is a bit of a drive. When we went through the purchase process, Gerald was able to note all requests with the delivery to ensure it would go as smoothly as possible. It's been a while since we had to go through the mattress purchase process in person, and overall it was not stressful and went as smoothly as we could have hoped. Thank you Brian and Gerald for your help!

After having purchased our last mattress at 'Sit n Sleep' we stumbled across the Relief Mart store…read morewhile visiting 'Sit n Sleep'. We were looking for a higher end mattress for our spare bedroom and ended up purchasing a 'Tri-Pedic Platinum ' mattress from Relief Mart for $1,499. During this whole purchase process we did duck into 'Sit n Sleep' just to reassure ourselves of our purchase decision; the sales rep had no hesitation in dropping his price, kinda made me question the quality of their product. What made us by from Relief Mart. 1. I liked the sales associate, Alec- not pushy, informative and seemed to know the product. 2. Custom made product in California 3. You have an option to modify the mattes within a 4 month period 4. 30 year warranty 5. Non commissioned sales staff 5. Very pleasant vibe. Cons- it takes 3 weeks to get a completed mattress. The mattress arrived and it is everything we thought it would be and are extremely happy with it. The only reason why I did not feel it was a 5 star experience is because of the follow through. We got a 'body pillow and a contour pillow' thrown it and at the time they did not have any in stock; we were told that they would be sent on ,( we purchased on a Sunday) Monday and that we should have it by Tuesday. No sirry; I called on Wednesday and my sales associate stated he had forgot to make those arrangements, I called back on Thursday afternoon and still had not received them. I finally got them on the Saturday after making a few calls. Lastly a few days after the 3 week mark we had not been contacted by the store to let us know when we were to expect our new mattress; we purchased on 7/9 and should have been receiving the mattress on 7/30. My wife called on 8/2 to find out where our mattress was was and the guy who ended up assisting us, (not our original sales rep) was AMAZING and picked up the ball for the team and handled it.... we got the mattress delivered on the 4th. I wish my wife got the name of this individual as I would love to mention his name. 'Lack of through' can kill the sizzle, so important to look for the WOW factor, right !! All in all a great purchasing experience and I would definitely go back and highly recommend them and their product.