In coming traffic doesn't stop so be careful leaving the parking lot some people think it's a 4 way…read morestop it's not! I felt scared coming into their parking lot. The employees are helpful in locating what you are looking for. The store is convenient and close enough to get the occasional odd ball tool or parts for most home projects. 10% rebates help you to save money in a few weeks when they mail you credit to spend at Menards. Just hope nobody gets your rebate before you do. And when leaving don't expect everyone to stop wait till it's clear to leave. 11/2026

I had an order to pick up today and it was raining and before I could get out of my car a gentleman…read moreran my order out to me so I could stay dry! I didn't get his name but I was very appreciative of this kind gesture!

Great prices and an amazing selection of tools. This place is the place to go if you need to pick…read moreup screw drivers or ratchet sets.

The prices are usually pretty good depending on what you are looking for and it is fun to browse,…read morebut the staff could use a little training in customer service. In their defense they are probably understaffed, but I've had a hard time getting help in the past.

I always go to this Hardware store when I need something quick. Great staff always ready to help…read moreand they always seem to have just what I need. I have been shopping here for over 25 years.

Staff is so helpful and knowledgeable and they have everything you need. i always try them first as…read morei want to shop local and i am always amazed that they will whatever i am looking for.

30 customer waiting to check out and two checkout lines are working. Oh wait the self checkout is…read moreonline again. They get. 2 for self checkout

My family and I have been shopping at County Market on Monroe for six years now. The employees are…read morefirst rate, I even feel as though I have my own butcher. Meats are fresh and well-priced, they always cut to my liking. Cashiers are friendly and Clifford is one of the nicest people We have known since moving to Springfield. The penny pincher and free milk incentives make it the only choice for saving money while receiving first class treatment... Not to mention the free turkey earned for being a good customer! I just feel these people deserve to be complimented for outstanding service given as ordinary everyday treatment to me and my family.

This is a great place for guitars! They have acoustic, electric, used and new and a great variety…read moreof brands and price points from learner guitars to professional. They also have all the accoutrements that you need for your guitar - cases, tuners, strings, amps, etc. I had a great customer service experience - Lucas was friendly, knowledgeable and made me feel welcomed and want to return.

Took my Acoustic guitar there to have the strings replaced (brought my own) on Wednesday, May 7,…read more2026. I was told to pick it up Thursday afternoon, because they were sooooo busy and the clerk behind the desk didn't know how to tie off strings. I live in Decatur, which is 40 minutes away. I left my guitar and I called Thursday and was told they were so busy my guitar had not been done yet. I am 74 years old and I was sooo disappointed to be treated this way. When I returned Friday to just get my guitar back, there were 3 or 4 men behind the counter socializing and playing guitar. I asked for my guitar and the same clerk who took it Wednesday opened the case and said, " hmmmm he didn't fix your guitar last night....pause.... I at 74 drove over to Springfield twice fot a simple service

If you're someone who shops at Hobby Lobby and is a quilter, you're going to be greatly…read moredisappointed.Because now they have moved the fabric over to a different aisle where it's not well-lit.I will not be going back there.You have lost a customer they stink

I went to Hobby Lobby today to get some silk flowers for a Fall arrangement for my front door. All…read moreof their Fall items are on sale for 40% off. I picked out several silk bushes that were perfect for my design. I needed a few more items for filler, so was looking around through the regular silk flowers. They had lots of signs that those items were 50% off. I spent about an hour shopping and was very pleased with my selections. I got in line to pay with my on-line coupon. I knew the coupon was good only on items not on sale. I had a piece of Styrofoam that was not on sale, so the cashier applied the coupon to that item. The last 2 items she was going to ring were the two "not Fall" silk pieces. She told me they were not on sale. I explained that there were lots of 50% off signs in that area, so she called someone in the department. A lady came, looked at what I had selected, and went to check. She was gone and gone and gone. Finally, she calls and says those 2 pieces are not on sale. The cashier asked her to come up and get me to show me what was on sale and what was not. I walked back to the flowers because I knew where I had picked them up and where the signs were located. SURPRISE! No signs!!! She walked up and said those are not on sale, but they might be next week. I told her I was just going to buy nothing and she said OK. "OK"??? What kind of customer service is that? I walked up to the cashier and told her she could void the order because I was going to get nothing....her response was OK also! Wow, folks, your marketing and customer service is horrible! My bill would have been between $60 and $70. It's good to know your business is so great that you can afford to lose that type of sale!!

The service in this garden center and this entire WalMart is second to none. I have never been to…read morea WalMart that is this clean and has such friendly and helpful employees. It is easy to find someone to help you and everyone seems happy to do so. Every person seems to know where everything is down to the isle number and products it is near. Never have been to a WalMart I enjoyed going to until this one. Would give 10 stars if I could.

Covid is over so I don't have a mask in the car, they require mask, no problem I understand, so I…read moreasked if they could take a look at broken window i loaded up and brought into his shop, he made it clear he wasn't moving from the counter. I won't be wasting anymore time here, Harmony glass does incredible work I never should have tried another shop

The service was excellent, fast and efficient and expertly finished. There is no wonder Avenue…read moreGlass has been a part of Springfield for many decades. I have used them before and I will use them again.