We recently had Brookens refinish our hardwood floors. They look great. We still can't believe how…read moregreat they look. Fair price, punctual, hardworking and an all around nice crew.

Brookens Wood Floors completely refinished our entire houseful of floors and we could not be…read morehappier. In the beginning we didn't even know if the floors could be saved. In the kitchen the floor did need to be pulled up and replaced with new oak because they were such a different (ugly) style. it now matches the rest of the floors which are original to the house. The stair treads were also completely refinished as well as three bedrooms upstairs. When I first inquired about an estimate, the owner of the company promptly got back to me and set an appointment. I was given a written estimate that day which I felt was a very reasonable price for that much work. He is very knowledgeable about both new and old floors and we felt very comfortable in choosing him. Once they started on the floors they showed up every weekday to work on them without fail. When everything was sanded they put a number of different stains on them for us to pick from. Everyone on his crew are very professional. They always made sure we knew what the schedule was for the day and when we could walk on the different areas of the house. They took our very, very old oak floors and restored them to looking so much nicer than I could have imagined. We will definitely be using them in the future, they do gorgeous work.

Paul and his wife painted our hallway bathroom and did an amazing job! They made the entire process…read moreso easy - from making paint color/finish suggestions to letting us sit back and relax while they took care of everything. They were extremely friendly and had great communication throughout the entire process! And priced very reasonably too. We will absolutely contact them again the next time we need painting assistance.

Paul and Donna Hayden did an amazing job painting most of the upper interior walls and ceilings of…read moreour ranch style house. Our house had not been painted in probably 15 years and it was showing. We highly recommend them for your painting needs. They were also very helpful in helping out with some other small projects we needed completed. We had a bathroom that the walls were a complete mess and they did textured painting on it and it turned out great. They are very precise in their work and take great pride in what they do. They work very hard and I will hopefully only use them again when we need paint or projects done. We are so glad we took them for our job and we now consider them a part of our family. Look no where else. You will not be sorry.

Terrible. Bathroom cabinet/marble top was measured wrong. My contractor installed before I saw it,…read moremaking necessary drain adjustments to make it work, connecting flexible pipe. I called about it and was told "the pipes are where they are" and they wanted to charge me $100 for restocking and I would have had to pay for a replacement. They were not going to credit me any of the $1873 I had paid. All I received from them was attitude.

Beware. Do not even consider. Would give less than one star if I could…read more Deceptive practices! Was promised and paid upfront for quality custom designed cabinets made on GB K&B premises, like the ones I ordered for my kitchen (and was satisfied). Bath design, however, a completely different experience. Cabinets are too cheap even for a laundry room, are definitely not custom made. My installer agrees. GB K&B is now ordering from an outside vendor. I was not told of this upfront. Charlotte House of GB K&B did the measurements; however the shower bench and adjacent closet do not align properly. I called Charlotte House, at first she promised to "make it right," but then referred me to Sharon Bedolli (owner). Sharon at first said she would help then did not respond. I also contacted office manager Kelly Bedolli, no satisfaction there either. How they can stay in business going forward is unclear to me.

Unbelievable I called Nu Tub two weeks ago and spoke to Don we went over the problem with my bath…read moretub peeling he informed me of how great the product is; gave him my address so he could mail me more info ok. made an appointment for him to come look at it for a estimate ... he never showed or called, I could of worked or made other arrangements for the work to be estimated, I won't be referring this company to anyone

In early July we got our tenant's tub refinished by NU Tub. When we bought the property, the…read moreprevious owner had tried to refinish the tub with a kit from Loew's, and it was a MESS - peeling, cracking and bulging. NU Tub cleaned off the botched previous job and did an amazing refinish. We had gotten quotes for $2000 and $9400 (!!!) to remove and replace the tub. With the new finish, it looks like new at a fraction of the cost. We were very pleased and would happily use them again.

I highly recommend Bailey Hardwoods. I ordered an new trash can insert for my kitchen cabinet…read more What came in was not what I had ordered but Jennifer went out of her way to make sure that I was satisfied and got a replacement that was perfect. I really appreciated how she went the extra mile for us.

We had Bailey Hardwoods build us a custom cabinet to match our existing cabinets. In spite of the…read morefact that this was a small job we were treated fantastic. The cabinet was an exact match and a perfect fit, right down to the stain and finish. We were even given the extra stain so that we could do some minor touch up to our existing cabinets. I was very impressed with both the workmanship and with the way we were treated. I will definitely keep Bailey Hardwoods in mind for future wood projects and recommend them to friends.

We are so pleased with Arizona Tile Company. We had a flood in our basement from recent power…read moreoutage. Our salesman Tim O. went above and beyond every step of the way. We ended up going with a durable LVP. The installers were polite, efficient, and meticulous in their work. Arizona Tile was able to deliver and install quicker than any other place we looked at and within our budget!

I am a local restaurant owner. I have done business with Arizona Tile Company in Springfield,…read moreIllinois many times over the years. I have never had an issue until this last project at one of our store locations. I had ordered carpet for actually two of our dinning rooms. I made it clear I did not want anything lite in color, that I was looking more to the black or dark color side. I was shown a board and the salesman pointed out a suggestion. On the sample board it represented what I had wanted. I questioned the salesman since the sample was so small, to make sure it was dark and was assured it was. He even showed me pictures. After it was installed I went to look and was horrified. It was nothing like what was illustrated to me in the sample or pictures. I contacted my representative at Arizona Tile who immediately became defensive instead of trying to hear the concern of a repeat customer who has spent thousands with the company. Keep in mind I had another install at another location coming up the next day, plus a very large project at my home on wood floors and a stone floor. He was more worried about covering his....(you know what) than trying to take care of a good customer. The Representative stated well it's what you picked out. No sorry offered, no what can we do to make you happy offered, nothing. It just became a very combative conversation with no concern for how Arizona Tile was being represented or what a repeat customer has experienced. Just stated it's what you picked out not our fault. Ok, I heard the message loud and clear. Arizona Tile didn't care. The salesman was so intent of shifting the blame to me, the customer he left out the facts that what I got was not what was represented in the samples and pictures shown to me. On top of this, he miss measured and could not finish the job as promised, until three or four days later. Imagine running a dinning room in a restaurant with some carpet missing. As I am writing this review, the job still has not been finished. So the dinning room at my business looks awful and providing a bad experience for my guests. I'm losing business because of Arizona Tiles conduct. We have not heard back from them as of yet. Getting back to the carpet. We asked that the manufacturer rep come out to see the project. That wasn't offered us, we had to ask for that to happen. We got a very combative ok from the salesman. Now, I'm told the manufacturer rep did come out to the location to look, but we were never invited to meet them there to speak with them and for them to hear our side of what took place. Instead all we were told is "Yup they came out, you got what you ordered". There is more. My home project was wood floors in my family room, dinning room, living room and office and stone floors in the kitchen. The same salesman, never got us a quote or measurements after coming out to the house. He was also suppose to get stone samples for us to look at. Well weeks later we get the wood information, when we asked about the stone, he stated, oh I got the sample but thought you were leaning more towards the wood and not the stone so I haven't done anymore with that. We didn't tell him to do that, we were very interested in the stone and that decision should have been left up to us the customer not him. That should have been our big warning about how this entire experience was going to go. But again, we had done business with Arizona Tile in the past with no problems so at the time didn't think much of it, but were taken back by his response. I don't know the owners of Arizona Tile, but I hear they are good people. So I'm very sorry to have to write this about their company. I did think they would have reached out to me though. I want nothing Free, or discounted. In fact we told the salesman to send us the bill for what they have done and we will pay it. Even though it was all wrong. All I wanted was to be treated as a valued customer and the salesman did everything but. For this reason I have canceled the second installation and the wood floor project and stone project has been given to another company. I caution anyone doing business with this Company until the company addresses the issues they clearly have with at least one of their sales representatives and until until they remember that customers are to be valued, not abused. If you do decide to give them a try be very careful. I and my family will not be returning.

His dad is not a licensed plumber and does patch work that is outdated and doesn't follow new…read morecodes. Hire a licensed plumber for any of their work. A plumber looked at the work he had done for me. Shook his head and had to replace everything he did.

Willing to work with customers to get the project done right. Seeks knowledge and the right experts…read moreto keep expanding his experience and expertise. Helped finish a staircase remodel including wall and ceiling drywall and staircase installation in an old house without a square or flat wall. Even through the hiccups, they stay positive and are determined to get it done.

We had two old side tables stripped and refinished. We couldn't be happier with the results. Staff…read morewere pleasant and professional. We were very surprised how good both of the side tables look now. The refinishing of both lets the beauty of the wood shine through. Lastly, we were surprised by the reasonableness of the cost. We consider it a bargain for the high quality of the end product. Dan Deweese gets our highest recommendation!!

We had new windows installed and in the process our window sills and edging were absolutely…read moredestroyed. Dan's team came out and spent four meticulous days caulking, filling, painting and fixing all imperfections. This was no small task as there was vinyl, metal, drywall and wood to work with. They were beyond professional and the work is absolutely beautiful. After spending more that 8 months being being embarrassed by my windows I can now open the shades and smile! Thank you so much Dan and team!!