I've been a repeat customer of this quaint little market for many years and will continue to stop…read moreby every time I can. Walking through the door is like entering an aesthetic wonderland. The design, the collection, the music and even the complimentary snacks all contribute to the enticing atmosphere. I always find unique gifts for everyone on my list and, inevitably, something irresistible for myself. Whenever I want to treat myself to a predictably lovely experience, I drop by this enchanting cottage.

This adorable barn is filled with lovely items, especially for gifts. Unfortunately the woman who…read moreopened the shop was downright rude. She seemed aggravated telling us to move our car. When we came in she did not look up, welcome us in or say a word. We were the only clients there. Left with a terrible impression.

Over the years I have visited this store, I have gotten a few Vera Bradly items here and there, but…read moreonly whenever there is a sale on them as I have never paid full price. I was in the area recently and decided to pop in. I know they sell other items within the store, but I went straight to the back to see if there were any discounts for this brand. I saw they had a 50% discount on a few of the items and took advantage of it (note: the discounts for this brand won't always be the same). I found a nice purse and loved the colors. They do sell other things in the store - not just by this brand only. Visited December 2024

My wife and daughter found this little store for gift shopping after lunch. Wonderful place to find…read moresome great deals. Most of the things were 50% off. They have a large vera Bradley collection as well. The staff seem very pleasant to my wife and daughter.

Wow... The Rockville / Bethesda location is ready for the holidays…read more The store looks fantastic . Very clean and very organized. Tons of stuff for all locations. Very good prices and selections.

I've never met a Home Goods that I didn't like, until I visited this one!…read more Sure, it's huge and carries an extremely large amount of items for every single space inside and outside your home, but the customer service absolutely sucks! I was eye to eye with at least 6 employees and NONE of them spoke, offered assistance, or seemed to care about me being an actual paying customer. I guess discussing their happy hour plans was more important than assisting the customers. After I grabbed the items I wanted, I got in line. I saw that register one was open and didn't have any customers, so I proceeded to it. Instead of letting me know she wasn't open, I had to ask and the cashier said, "we are open, not ready for you yet." Rude and should've been handled much better, but whatever. I then head back to the line but another line opened up. As soon as I approach, the cashier said, "no, she's next!" Talking about the woman behind me. I said, "No! I'm next. I just went to register one and they're not open!" She apologized and said she thought I came the wrong way into the line. Now, why would I do that? I can clearly see where the line starts and ends and I clearly understand the concept of a line! That interaction was the icing on the cake. I won't be returning to this location. Home Goods in Rockville, do better!

Olive and Loom is a good retailer. The owner, Ferzan, is honest and fair…read more I had a good experience, and would buy from her again. Recommended...

Emailed with a concern and was handled promptly. Great customer service. Highly recommend Olive and…read moreLoom.

Jodi has been helping me with a special gift for my daughter and this customer service has been OFF…read moreTHE CHARTS. If you are looking for that special item/ gift for that special someone- DO NOT HESITATE to shop here. Thanks soo much for all your help !

I love this place in the Kentlands in Gaithersburg! it's tucked away and has some amazing little…read moretreasures to choose from. So many unique fines if you're looking for somewhere, that's gonna have unique items that you can't find anywhere else but they're gorgeous and great quality this place to go. I have found some amazing soaps, hand creams, and so many other things here I always pop in just to see what I can get my hands on. Service is always great and great value for the items that are available in store.

There are so many fun things in here! I had no idea what to expect and was ever-so-pleasantly…read moresurprised to find a Sesame Street tote bag, felt Dia de Los Muertos-style skeleton, cute little felt ghosts garland, and lots of other interesting things! It's clean, easy to navigate, with easy parking and checkout, all making for an all-around great experience! Highly recommended!

Hello,Disappointed with my $400 marble table purchase. The wood base cracked under the weight of…read morethe marble. When I visited the Rockville store on Feb 11, 2025 around 7PM, to discuss the issue, the manager's response was unacceptable. He was rude, spoke condescendingly, and treated me poorly. Not the customer service I expect. I honestly don't know how he got the manager job and treats customers like that

Best store and best experience! Can't get better business. Love these people, so down to earth…read more Whatever I get from here hold a dear place in my heart.

Don't shop here. I had a very scary and upsetting experience. I was a loyal customer - not anymore!…read moreThe owner is horribly rude. I have been a regular customer for a while, to the point that the sales lady recognizes me and my son. I purchased a $40 stuffed animal less than a week ago, for example. Anyway, I went to the store today with my son and let him hold a jellycat. We have so many (most purchased from this store), that I didn't want to buy it. I hid it from him behind the books because for anyone who has kids, sometimes that's what you have to do to avoid a tantrum. The store sent a male to come follow me to my car and ask me where it was. They obviously thought I stole it. At a minimum they should have sent a woman to come follow me and knock on my car window. Their excuse was that sometimes kids take things without their parents knowing. As if I wouldn't notice my BABY taking something - especially when buckling him into a car seat. And if I did notice I would have obviously brought it back. We've spent hundreds of dollars in this store on jellycats. Never again! Please don't shop here.

Rockville Interiors is absolutely top notch…read more They turn quotes around quickly, always stick to their schedule, and their technicians are friendly, fast, knowledgable and clean. I would absolutely recommend them to a friend or a family member, and we use them exclusively.

The lady was disrespectful. She also overcharged for a small service and threw away some things I…read moreowned without remorse. Not a good person to deal with. Take your business somewhere else.

Their customer service at the store is abysmal & has honestly made me question whether I want to…read morecontinue shopping here regardless of how cute & unique their items are. Last week we went and grabbed some things off of clearance. 2 cushions, only one had the original price tag and the other had the WM price tag. I only noticed the original one & said hey that's not 50% off of the price. The associate showed me the other cushion with now the marked up price tag from WM & said "oh we had to increase the prices for inflation" and never honored the original price tag on the other pillow... then she marked me wrong for yet another item for the price it was marked before the final one. I showed her the other price tag on the other side saying "look you guys marked it as such" for the final price. She gave me attitude and said "oh I need to speak to the manager to see if she can honor it". She gave me the price without my reward coupons but I was so tired of her nonsense I wasn't fighting her over a couple of dollars. I didn't want to make a scene but it's honestly absurd that they can't even honor their OWN MARKED PRICES. They were giving me attitude for their negligence & honestly, shady business practices. Another time, I went once to do a store pickup. It wasn't ready for 3 days & I finally just went to the store because we were in the area & don't live nearby enough to just wait around and I needed the items. The person gave me so much attitude about how I shouldn't come in without notification. It wasn't a holiday or anything, just a random spring day. But I shook it off as oh maybe she's having a bad day. They have cute stuff but for the price & the horrible CS, I can easily see this being the next store to go out of business. "Inflation" is affecting everyone but don't go marking up items & then expecting us not to say anything when you pull things like this. We most likely won't be returning or just order online to avoid this.

who doesn't love world market??!!…read more This location is convenient and well organized, and contains amazing finds from gift bags, to utensils/dining ware, to furniture. And so much more! And you get rewards points that turn into cash off on future purchases. This place is not expensive, but you can also find better deals at other businesses; however, World market is a one stop shop for almost anything you're in the market for, especially for unique finds. Customer service is helpful, and mostly cordial but they get busy, and have a lot of merchandise to cover. parking is crazy but they have dedicated spots for online pickups-which is highly convenient! Highly recommend!

Horrible experience all the way around. We received incorrect cabinets for three different…read morelocations. Had to build a platform in order to make some of them work. Ordered the wine cabinet. We were missing all of the hardware missing shelves and also missing the glass doors. We were also quoted kitchen cabinets without handles. I'm not sure how that makes any sense. We were also shorted cabinet handles and still can't get the correct amount. I have sent several emails about one missing handle and cannot get a response. Kingston Zhang was our point of contact. He is very incompetent at his job and we feel like he does not care about the finished result. Would highly recommend using another company.

Friendly and professional. Delivered and installed the furniture as expected. The show room has…read morevariety of furniture, including authentic Chinese wood dinning table and living room sets.