My wife and I celebrated our anniversary here last night after making reservations on OpenTable. We…read morewere warmly greeted by the host who acknowledged our event and seated us in the back overlooking the brew room, very nice. It was my first visit to your restaurant though my wife has been here before with friends. Chad was our server. He pleasantly explained the drink and dining menus and took good care of us all evening. My bride had her favorite drink, The French Martini, and you guys nailed it for her! I was very happy with the 2025 Pils. Dinner was amazing, Skirt steak for her, brisket for me with Yukon potatoes following salads for both of us. The quality and taste of the food was great and makes us want to come back and sample other dishes. We received great service and a nice complimentary glass of champagne (with Ho-Ho's) to finish our celebration. At the end of the evening we received a big surprise when Chad came over with news that we had no bill to pay as my wife's daughter and her husband had secretly called to pay the tab! So thoughtful of them to treat us and to top off a memorable meal and milestone in our lives.

Went to Hardware in North Aurora and came away with mixed feelings…read more The good: ambiance is great and the drinks were on point. Had the Marilyn saison and a solid dark beer. Bar program is strong. The short rib pot pie was a straight up winner. Rich, comforting, and not trying to be anything other than good food done right. The bone marrow lost me. Cooked well, but buried under too many microgreens and then oddly topped with tortilla chip strips. No smokiness either. It felt more confused than cohesive. Where it really started to miss was the overall approach. A lot of "the chef intends this..." type explanations. It ends up feeling like the food insists upon itself instead of just letting you enjoy it. That's the bigger issue. This place exists in a space where I don't think most people want to meet it. Not casual enough to relax, not refined enough to justify the performance. Bottom line: good drinks, great pot pie, but the experience tries a little too hard.

Asst Manager Terry Ralston told me on the phone: (I) was being a fu@king dick…read more I took my Sthil chain saw for work. I called several times to get it done. Each time I called, the technician asked what was wrong with it. and each time he said he had not gotten to it yet and to call back. I have not talked to the owner Greg Bumbales yet (he is in Florida)

They are usually very professional and helpful. Big sale on for this week so I go in for the grass…read morefertilizer on the front page. The price is BOGO, I tell the clerk what I want and that I want a rewards card also. She says it will ring up correctly anyway. The items rung up 63.00 which should have been 42.00. I told her it wasn't right. She comes from behind the counter and gets the items and rings up again for the same amount. So I told her I didn't want them at that price. That is not BOGO...

Wonderful staff. Very helpful, friendly & polite. I got everything I needed & more. One of the…read morestaff members helped me carry everything I purchased to my car. Very clean/neat store. I would highly recommend shopping there.

Quality merchandise. Good help when looking for items and if they don't have it they will order…read moreit.

Went there today to get a couple of 7 1/2 watt incandescent night lights they want $5 a piece for…read morethese stupid things and at Ace Hardware want 2.29 a piece which back in the day they used to be 59 or 79 cents a piece, They're going back a couple hours I'm not paying $5 for a stupid light bulb. They should be ashamed of themselves.

TERRIBLE CUSTOMER SERVICE!! After waiting over 1 hour for an employee to get 2 windows down I was…read moregiven a discount for waiting so long he wrote it off as damaged item. Once I get the windows home ready to put in I discover there is no screen for one. The store REFUSED to correct the situation saying I was given a discount...FOR WAITING AN HOUR not for a missing screen. I was told to remove the windows and return them, then purchase 2 new windows at full price. WHAT??!!?!! TERRIBLE STORE! I HOPE a manager will rewind the tapes in the windows department between 6-7:30pm Saturday September 3, 2022 and see how long I stood there just to be RIPPED OFF WITH MISSING PIECES!

Great store, great service, very fair pricing. I've been shopping here since they opened, the…read moreemployees are always friendly and helpful and if they don't have what you need, which usually they do, they can either get it for you or direct to someplace that might have it. Very happy to have a neighborhood store that saves me from going to the big box stores,,, SHOP LO

No employees wearing masks today, so we turned around and left. We'll get stuff elsewhere.read more

great employees,very helpful,know their stuff!! Lumber yard is well stocked,and the Ace hardware is…read moreawesome!

Conveniently located, and full of small town charm…read more The staff are very amicable and there is a good selection for a small store. I prefer a small shop to a big shop because they are more willing to work with you. Also they have free popcorn on Saturdays. I'm easy to bribe.

Fast, thorough, polite, friendly, and professional. That's how I would describe their service. I…read moreneeded a stainless steel deadbolt, 6/32 2" long machine screws, and clear silicone on a Sunday. I was in and out in 5 minutes with everything I needed to complete my projects. If you need building supplies or hardware, I highly recommend.

The staff here are awesome. They go above and beyond to provide good old fashioned service. This…read moreis truly a neighborhood store that is very well stocked. So happy I can buy local.

Gas can identical to the Ace hardware can and true value is $3 higher I guess true value not…read morereally true value!

I heard this place was closing in spring 2025 and I am so sad. Every neighborhood should have a…read morehardware store exactly like this -- where you can pop in and find some items you need (plus a few you didn't know you needed) and pop back out again. Plus, it smelled like a proper hardware store should. I don't WANT to go Home Depot!

Excellent store and well staffed. This Ace Hardware is by far one of the best I have ever been in…read more We have friends and family make a point to visit this location when they are in town just because of the products offered, easy to shop layout, and wonderful customer service. The Ace Hardware South Loop store had everything we needed and more. We didn't have to make an extra trip to Home Depot or Target, which was really nice. I found hard-to-find cleaning products (the Weiman and Brasso brands) and a range of product sizes (really nice if you don't want to purchase a jumbo size of something). Prices were great too. This store's customer service deserves a thousand stars, in our opinion. The staff knows where everything is and are friendly and knowledgeable on products and fixing/cleaning/painting/repairing things. This location by far stands out in the South Loop as one of the top businesses. Definitely check it out for your home/apartment/condo needs! Special shoutout to Edwardo. He was a BIG help!