Good guys, opened up a little early for me today. Old school service. In and out quickly…read more Thanks

Simple and to the point; the return policy thus place has is ridiculous to me. If I purchase…read moreanything and don't use it why will you not accept your own products back. People may make a mistake or simple change their mind. ACE reevaluate this policy or return business will not be.. for me anyway

Excellent variety of items! Have been in here a couple times over last 2 weeks and they have an…read moreextensive selection. Home depot is a bit away, so quick stop in a jam . But definitely remembered their selection and came back. Nice people, good prices & will return

These guys really know their business. They are the real "helpful hardware men" as the commercial…read morestates and a pleasant change from the giant and typically unhelpful Home Depot. This ACE has repeatedly saved me time and money by suggesting better solutions for home repair. The selection is surprisingly good also and usually has at least a couple of solutions to every home repair problem. Just ask and they will tell you the best solution! On one occasion I had called a professional plumber who declared my kitchen plumbing problem "too hard" with the plumber complaining about the depth of the sink and the relatively high location of the single drain pipe (for three drains). The plumber then slipped out the back, leaving me to solve my own problem. I took a trip to the ACE and the associate at this ACE spent over an hour helping me solve this plumbing problem, with the ACE associate placing more than a dozen plumbing parts on the floor in the proper order... I went home and by the end of the day it was working. On another occasion, I went to this ACE thinking I would buy some WD-40 to loosen rusted screws in order to remove a broken screen door. The ACE associate showed me the WD-40 but then suggested an alternate product "PB Blaster" which I purchased on their recommendation. I returned home and applied the PB Blaster to the rusted screws on the screen door. Several screws were rusted on tight and resisted my efforts to loosen them. The instruction for the PB Blaster advises waiting a few minutes for the Blaster to soak in, so it seemed like a good time to take a lunch break. I returned from lunch to find the rusted screws popped out, and the screen door on the ground. Wow, just wow. So, if there is such a thing as a home repair magician, these guys are it! Highly recommended.

The reviews are correct! This place is a one-stop shop. Very customer service oriented. Friendly…read morestaff/owner. They have an excellent selection of items.

Great customer service and products. I highly recommend this store…read more My husband and I prefer Lembke & Sons True Value over ANY other hardware store. It shows how much customers are appreciated the minute you walk and to the minute you step out. I highly recommend this store.

This is, hands down, my favorite Menard's store! Have been going there periodically since they…read moreopened and I lived in nearby LaGrange at the time. Now I'm a little further out but still make the drive there and it's not far from my work, gives me an excuse to go back to my old stomping grounds. They have everything and the store is so well laid out, I can usually find things easily, and honestly the "conveyer" escalator for shopping carts blew my mind years ago when it opened! Love their selections and their prices. Will always check there before anywhere else! Best selection of lighting, bath/kitchen features, appliances & patio/outdoor furniture. I could spend hours at this Menard's just browsing and making lists and mental notes of design ideas.

I have shopped here several times. Be sure to know your price points before you go in and do NOT…read moreassume the sign that is over the item is the actual price. A couple of times I have gotten to the register with an item only to here, "Oh that was the wrong price on that item". They do NOT stand behind their own errors. Also be careful when using a "redeem" coupon, given when you purchase items that have a mail in refund. There are "strings" attached to using the coupon. Overall, this is a decent big box store, but be careful.

Customer service here is great. When I was there to buy some products to stain a door they were…read morevery helpful with suggestions. And today an order I placed at Ace.com got messed up because part of my order was cancelled and the employees at this store took the time to straighten it out. They went above and beyond.

Very expensive, staff are not very helpful. Went to buy a broom after looking on line, found one of…read moreless quality and was more expensive then the good one I found online. Just go to the Ace on cermak and you'll get what you need. Besides the manager Tony is always helpful and will find you what you need when in doubt.

Pipes, values, fittings, boilers, furnaces, condensers, water heaters, HVAC specialities.read more

Messed up my invoice when I ordered and weren't able to make heads or tails of what I was actually…read morepaying for. Then failed to inform me some smaller parts of my order were on back order. After waiting almost 2 weeks (when they said it would take the weekend) I was able to go pick up the rest of my order. When I picked it up I made sure that I was all paid up. They assured me I was. I then get a call a day later from Porter saying I owed them money! Terrible customer service. Terrible inventory/stock management. Terribly unprofessional. Would urge you to shop at any of the other Chicago pipe suppliers.

I purchased a 5 gal drum of hydraulic fluid for our freight elevator. Staff was very knowledgable…read more They helped me carry the drum to my car. The sales rep actually makes ofice visits to see if we need anything else. Very professional. Highly recommend.

I learned about Grainger when I was a maintenance mechanic at a glass factory some years ago. They…read morewere great back then anything you needed as far as parts, tools, anyhting industrial or the likes, they can get to you in like no time flat. Then I quit that place, and did other stuff the whole time I kept running into the same problem. Places didn't have what I needed\wanted. Or if they did I had to wait weeks to get it delivered to them or myself. Then I had an epiphany( yeah I used the "epiphany" for review for a monster tool store, so what). Anyways, I ran into some tools I needed quick and so I looked up and Grainger again and low and behold they had opened a branch on Ashland between Cermak and Archer. PLUS!!!!! Now I can get whatever I want and pick it up in a day or 2, not even have to drive sometimes. Now I can get 2 ton manual chain lifts, 3/4 wire rope slings,5/8 shackles, Tweco connectors, Caster wheels with brakes, bearings, brackets, etc the list could go on forever The one thing is you need to set up an account with them in order to place orders. The upside is you'll never be more than two days away from any shop sh!t you need to finish your project.

So the innertube that was allegedly bad was just fine. I came home and filled it up and it's…read moreperfectly fine. They sold me a new innertube saying that it was bad when the old one was just fine. Terrible.

Great location. I will definitely recommend this store to anyone who lives over in the South Shore…read morearea. Nice people