1. Ace Handyman Services West Austin

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Lakeway, TX

Ace Handyman Services West Austin

4.2 (20 reviews)
Open • Open 24 hours

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Response time

20 minutes

Response rate

100%

Services - Ace Handyman Services West Austin

Handyman caulking

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5 months ago

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5 months ago

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5 months ago

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5 months ago

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5 months ago

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6 months ago

They've always been helpful. They are flexible with their schedule. I'm thankful I can outsource this to someone.

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1 year ago

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2 years ago

Alex is very acknowledgeable. He does a great job. He cleans up after himself. I would recommend him

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2 years ago

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4 years ago

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6 years ago

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4 years ago

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6 years ago

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6 years ago

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6 years ago

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4 years ago

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6 years ago

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6 years ago

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6 years ago

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Review Highlights - Ace Handyman Services West Austin

“It's a Cliff about three hours to do this job, including drilling through the brick on the side of the house.”

Mentioned in 5 reviews

Read more highlights

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Matt is awesome!…read more He's super professional, and funny - a pleasure to be around. He worked very fast and did an awesome job on every project.. from hanging a few lights, mirrors, putting furniture together, etc. I'm very particular and he far exceeded my expectations! I highly recommend him for any work around the house.

Customers Beware! Property Damage. False Invoices. First Time Workers. Hiring HandyMatt does not…read moremean you get Matt himself as his website and texts suggest. Instead, I received someone who was working their first day ever for Matt with no supervision or heads up. We had a fairly simple workload to get completed. Towel Rods to install and twenty or so art/pictures to be hung. After five hours (5!) we had three towel rods installed and 3 pictures hung. Barely one item per hour. I was texting Matt all throughout the day that the pace of his worker was far too slow. He acknowledged the pace was unacceptable and agreed to comp three hours from the morning to get a more appropriate pace of work to price and to allow the worker to finish the work with feedback his pace had to improve. At the end of the day the worker then spilled paint all over our brand new wood floors in the nursery and onto a Lola blanket that thankfully saved our nursery rocker from being destroyed. He got it cleaned up better than I could have expected, but that was an extra hour at bedtime with babies crying and a room smelling of strong acetone to get things back to "normal". After the fact, I never received an apology from Matt. I was sent repeated texts and emails about paying his invoice. I had provided a link to the blanket ruined which he did not properly deduct the replacement cost from the invoice. He also sent through the invoice with less hours removed than agreed to and said he had "re-assessed" what he thought was fair. That his work speed went up after my complaints so that should have somehow forgiven the snail pace to start the day that was then capped by damage to our property. Overall, the one and only redeeming quality was that the worker was kind and his craftsmanship was good. We let him keep working because his work and presence was not an issue, but his speed and quality for the hourly rate were not at all in alignment. $110/hour is a premium rate for a handyman which means a premium experience. Premium quality and premium efficiency. I made it very known he could continue working but only if his speed was more appropriate or the rate was reduced to match his performance. I left offended by all of my experiences with the person that has their name on the business. Attempting to re-negotiate an agreed upon reduced rate AFTER damage in my home occurred is a bold move to maintain a reputable business. I let Matt know multiple times I would be letting my experience go public with a review and anyone who is considering hiring HandyMatt should really think twice before proceeding.

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I recently moved from Los Angeles to Cedar Park, Tx and purchased a HAUSLANE UC-PS18 Under Cabinet…read morerange hood. My microwave oven range hood is not satisfactory and the smoke alarm goes off all the time because I cooked a lot and generated a lot of smoke. I found TX5J Handyman ("Daniel & Crew") on Yelp and contacted them. Danel came over, did a detailed FREE inspection and gave me a competitive quote in 24 hours. I then decided to hire them for the job. They came in at 7:30 A.M. in the morning to beat the summer heat. It requires piping and extension exhaust vent directly to outside top siding. It was not an easy job but they completed the job at 2:45 p.m. I am completely satisfied and happy with Daniel & His Crew. Photo is attached "Before and After". P.S.1 It's beautiful isn't it? Yes, they even did the "white box" enclosure (so you won't see the pipe) between the roof and the under cabinet that holds the HAUSLANE range hood to make it look first class+style. Thank you for your help. You people did a good job.

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Beyond fantastic would not be too over the top to describe Ross, his crew, and his work…read more I have used a variety of craftspeople for many years in many different homes -- Ross is so outstanding that I refer to him as my "property manager" for the reason that he can do just about anything that is needed, and doesn't hesitate to tell me when he feels it is beyond his pay grade. I cannot say enough go things about him and his company.

I really hate writing reviews like this, but I think our experience was one that other consumers…read moreneed to be aware of. While Ross seemed a genuinely nice person and politely listened and took notes during the walkthrough of the scope of work, we never even got an actual bid from them on the repairs we wanted done. We had Ross out on 11/8 and on 12/3 still didn't even have an ETA on when they'd be able to give us a BID on the work-- not "when will it be finished" or "when can you start" but "when can you tell me how much it will cost to hire you to do the work". They couldn't even tell me when they'd be able to tell me! I had to reach out twice just to find out they didn't have a bid ready and didn't even know when they would. The time I spent away from work walking Ross around the property and discussing the work we needed done was completely wasted, and now I have to start over from scratch in finding another repair service. It's doubly frustrating because I wasn't casually fact-finding or price-shopping, I am ready to hire. I would have taken almost any proactive answer, including "sorry, we're too busy for your project(s)". Just really poor customer service.

Ace Handyman Services West Austin - handyman - Updated October 2026

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