John and his team were great! We had fire and smoke damage at an apartment building we manage, and…read moreJohn came out the same day to diagnose the issue. Since this quote had to go through insurance, John worked quickly and diligently with the insurance company to get an accurate quote to insurance. The quote was approved and John got to work ASAP. Within a week of the incident, the entire job was complete, and John completed the job prior to receiving payment. I would highly recommend Rouse Inc Restoration for all your restoration needs!

John Rouse was wonderful to work with! I had water damage from a leak in my 3rd floor bathroom to…read moremy 2nd floor living room. John was very responsive via phone and text, addressed the problem quickly, and explained everything to me thoroughly with detailed pictures, invoice, and payment instructions. I am a female first time homeowner, and John and his staff were very respectful (which has been rare in previous experiences with different contractors). They patiently addressed all my questions. I would 110% recommend Rouse Inc. Restoration!!!

Came to the house when we found asbestos tile in our bedroom. We were freaking out about how safe…read moreit was to install a floating floor over it, and they were really reassuring and educational. We had enough anxiety about it that they could have convinced us to spend $$$ on cleaning up the area. However, we were advised on how to safely install the floor. Really appreciated the professionalism and kindness there!

Had asbestos-containing insulation removed in my attic. They were nice, responsive, professional,…read moretrustworthy, & answered all my questions. I was very paranoid about the process but they produced all of the licenses ti do the work & air quality reports each day to ensure my home was safe for our family.

In late April, I employed the services of Total Restoration in Nottingham, MD…read more First, Alex made the estimate convenient and competitive to several other companies. He and his team hauled away personal items, debris and paid special attention to protecting the personal items still in the basement. The basement "bio-wash" and mold removal were complete and all was done in a very timely manner. Alex returned several times to make sure all was completed to my satisfaction. I felt fortunate that this honest and hard working company was the one to complete a very necessary job in my basement. If you need such services, I highly recommend Total Restoration LLC. Patty/ Kingsville, MD

We had a water damage emergency during the holidays. We called several companies, but Alex was the…read moreone who answered immediately and came to the house within two hours to set up mitigation. He and his team were extremely professional, responsive and easy to work with. He also understood and was patient with the annoyances that come with working with insurance. We are extremely happy with the results and grateful for the quick response. If heaven forbid something like that happened again, we would call them first next time!

I contacted PCRRG for flood damage to my home. My basement flooded about 5". I received an estimate…read moreto provide to my insurance company the same day. Overall, I received exceptional, professional, and prompt service. Thanks!

Terrible company and ownership/management, they are unprofessional and inconsistent, communication…read morewas horrible also. Do not hire or suggest this business to anyone.

Did a wonderful job. When I called I was directed to the person that stuck with me the whole job…read moreand supervised the work... names jeff. Work was done on-time and any adjustments were promptly addressed. The work was for vermiculite removal to install insulation.

Atlantic Environmental Solutions was prompt and professional. We had a flood from our hot water…read moreheater in the basement and they came out the same day to make sure we did not have a mold problem. They were also less expensive than other companies we received estimates from. They removed our damaged carpet and floorboards and set up dehumidifiers and fans. Thank you to the Atlantic Environment Solutions team. I would highly recommend them to family and friends.

Terrible customer service. We reached out on several occasions with questions and to find out when…read morethey would arrive for the service, we received no response or information until the day of service. Though the contact Travis said he was reached "after hours" verified records indicate he was contacted after 9AM on a Monday morning in addition to several unreturned calls. If customer care matters to you this is not the company for you.

fast, efficient, professional. removed asbestos tile from entire lower floor of an older house…read more (kitchen, living room, two bedrooms, utility room). price was on the lower end of the estimates we got, but we chose them because of their prompt replies and experience in asbestos removal. we emptied had emptied out the house and were really ready to get the ball rolling and they squeezed us in within a week, and their crew took two days to complete the job. they were the second company to book an in-person visit and get us a written estimate, plus they were very responsive to calls and emails. seemed an excellent value for an experienced crew. they sealed area off with plastic and negative air pressure, and used a wet method to remove the tile (thereby avoiding dust). after tile removal, they sealed the concrete subfloor with to trap the remaining mastic residue that was stuck on the concrete. the sealant was almost like a rubbery latex paint (we later installed a vapor barrier and vinyl plank to finish the floor). afterwards there was a strong smell of the sovent and the sealant they used and it took several days of airing out for this to mellow. it smelled like pine or turpentine. no damage, but there were quite a few staples left in the wall from when they installed the plastic barriers-- very inconsequential and easy to remove. we had planned for repainting the walls anyway. realistically one of the best experiences with a big job using a contractor like this!