Excellent job. Professional and the price was of value. The HVAC cleaning made an almost immediate…read moredifference in the air quality. It was easy communicating to set up the service and was able to have the service within days of calling to make the appointment. Highly recommend.

Serg and Saba were an excellent team! Service was punctual…read moreand thorough. Communicated every step other way. Would recommend

Our inspector, Jed, was top notch. He tool the time to thoroughly inspect and answer my questions…read more He ensured that I knew the systems in my home and how they worked.

Professional. Easy to deal with. Thorough. We were on a very short time frame to get an…read moreinspection completed and Pro Spex was the answer we needed. i recommend them highly.

Our basement sump pumps failed and the company that installed them was no longer around and…read moretransferred us to Affordable. They answered right away and showed up the next day on short notice and repaired the issue. They were responsive and did a great job. I'll definitely use them again for ANY issue that they can service. The tech traveled a long way and did a great job. Anyone whose ever dealt with ths type of problem knows how stressful the situation can be when water starts pouring into your basement. Thank you Billy and Affordable.

I cannot be more pleased with this company! They were extremely informative. They worked with my…read moreschedule. Billy and the crew explained everything they had to do. They were very professional and nice. The communication with the office was exceptional. My basement is dry! They cleaned up afterwards like you couldn't even tell they were there. I highly recommend this company.

Check the dates on their reviews; most are old…read more I called and scheduled a free estimate. A day later, they rescheduled because one estimator was out of town. The new appointment was for the next week. When the day came, NO SHOW. I called and the lady told me that their other estimator was in Florida and asked to reschedule again. I said no thank you. How can they not even get estimations scheduled right. It's your first impression with the customer. Also, if someone is dealing with a basement flooding issue, this is not the kind of response you'd want to deal with. Do not recommend.

Received an estimate and paid over $10K to waterproof basement (foundation leak) in February 2016…read more Biggest sell was the "Lifetime Guarantee" for materials and workmanship. Flooding immediately from the garage door. They refuse to fix it because Anne Arundel County installed the grate in front of the garage door, with a drain pipe leading to a sump pump just inside the garage. After 6 years of floods, I finally recognized the problem: Action had removed the drain pipe and replaced it with drain tile that cannot handle heavier rains, causing the grate to overflow and flood the garage. Action never documented their visits, so this summer I tried something different: I made an appointment saying I had additional work, not warranty work, done. When the inspector showed up, I let HIM identify the problem, pointing out the issue was the drain tile that replaced the County's pipe can't handle the load. The inspector then refused to honor the warranty--again--but offered to have an Action foreman and crew come out and "fix my problem" for $1,000 cash. Still nothing in writing. Wondering how "corporate" was implicated (was this unofficial policy--avoiding honoring Lifetime Guarantees, potentially saving tens of thousands in repeat work?, or would the owners be upset that its employees were performing unpermitted and unauthorized work for untaxed income?). I received a text with the name of the foreman coming on the weekend and waited. They arrived in company trucks and uniforms. I took pictures and told them to leave. I went to the police station and tried to file a complaint but they said to report it to the MHIC first. I did and, again, waited. Today, the MHIC rejected the complaint as being 3 years past the original work. Time to file that police complaint and hire an attorney. DO NOT RECOMMEND.

Mechanic did a great job. I think you charge too much for this drain cleaning. Half of the 800 plus…read moreamount would of be adequate. We had a plumbing hvac company. We are now retired. Kudos for the senior credit issued.

Roto Rooter fixed my problem, and, after some back and forth and comments and feedback, made sure I…read morewas satisfied and appreciate the extremely responsive customer service!

I'm sure L4 has performed good work for customers in the past based on what we see here in reviews…read morebut I'll never know because we didn't get that far. I called the 800 number on Nov. 3 and it was clear that it wasn't an office but some manner of call service that plugged me in with another individual. The gentleman was pleasant enough and said that a tech would call me before EOD. I received a TEXT from Abi, not a call, at 6:08 pm. I never had someone text me instructions about a potential home visit before but, as I'm desperate for repairs, I went with it despite my reluctance. I asked in the text to have the tech please share their license and credentials. I don't know these people. I just needed to know who I'm letting into my home. I received a call from a gentleman I assumed to be the owner or operator who took umbrage at me asking for the credentials of the tech, and proceeded to call it "weird" (that is the word he used) that I'd ask since, and I quote, "all we're doing is an estimate." I don't care if you were building the Ark of the Covenant divined by God himself, I am not letting someone in my home without knowing fully who they are. Call it paranoia, call it weird as that person did, but they can take that attitude and go the other way. I'll find someone else.

Sewer drain backup in basement. I needed cleanup and to make sure everything sufficiently dry in…read morebasement. They came right away when called. Very responsive. Very professional and honest. Even did extra.

The service was incredible! They arrived within an hour and efficiently handled all my requests…read more They proactively informed me about any changes from the initial estimate and took the time to thoroughly explain everything to me.

The overall service was professional, efficient, and provided by a well-knowledgeable technician…read more The technician arrived on time and clearly explained everything during the plumbing inspection. He answered all my questions thoroughly and gave honest, helpful advice without any pressure. I left feeling confident about the status of my plumbing and the next steps. Highly recommend Michael & Son Services for plumbing inspections!

3 stars meaning they were good. They were high $$$ however they came down and were equal to…read moreothers. Would I recommend them..... probably not. Appt arrival time was 2-5 PM. They showed at 525. Didnt start till after 545. One guy was extremely nice. The other I dont want to explain. Let just say I kept an eye on and made sure I knew exactly where my kids were. Armed with a shop vac and a pool hose they cleaned. They got alot out. I would be impressed however, now that I see how they cleaned, I'll be doing it once a year myself. All and all I was not impressed. They left dirt on the floor and missed two floor vent. Glad they came but, I will be doing it from here on out. If you have never done it. Hired them

We hired Safe House to clean our dryer vents. They charged us $193.00 . They claimed the job was…read moredone and left. The dryer vents were still clogged. WE hired a second company and I have include a picture of the debris they removed. Safe House is not dependable and they do not return phone calls