My entire experience with MoldGone was first rate, in line with all the other reviews. I submitted…read morea request online and heard back from several companies, including MoldGone. After reviewing the ratings, MoldGone was the clear choice. I spoke with Kevin who scheduled a visit within days of my request. He tested for mold, explained the various remediation options, with very reasonable pricing. Kevin was professional and knowledgeable, and instilled great confidence. If you have any concerns about mold, call MoldGone. You won't regret it.

Wanted to get an estimate for mold issues. Never got a response after leaving voice mail messages…read moreand emailing John. Wasted time waiting for them to respond, based on good yelp reviews.

Excellent job. Professional and the price was of value. The HVAC cleaning made an almost immediate…read moredifference in the air quality. It was easy communicating to set up the service and was able to have the service within days of calling to make the appointment. Highly recommend.

Excellent experience. It sucks to find mold/mildew but Val responded quickly to my initial call and…read morewere able to remediate the problem within a short time. Val and his team were professional, detail-oriented and courteous. They explained the process, gave me a reasonable price and did the work with minimal disruption. Good communication the whole time. Would definitely recommend.

The prospect of undergoing a home inspection was initially overwhelming. Pro Spex Home Inspections…read morenot only demystified the process but also educated me along the way, making me feel confident about maintaining my new home. Glen, our inspector, was truly outstanding. His methodical inspection approach showed there was a clear purpose for every action he took. He was very thorough and detail-oriented, and his ability to explain the intricacies of our home was impressive. The efficiency with which Pro Spex handles their inspections is remarkable. They build the inspection report as they go, which not only ensures accuracy but also expedites the process, saving valuable time during the closing phase of our home purchase. This aspect of their service was particularly beneficial given the time-sensitive nature of real estate transactions. The professionalism displayed by the entire team at Pro Spex was top-notch. From their advanced equipment to their courteous interactions, every detail underscored their extensive experience and commitment to excellence. Glen's seasoned expertise was evident, allowing him to quickly identify issues that might have been missed otherwise, which gave us peace of mind. Highest review I could give, 6/5 if I could!

Professional. Easy to deal with. Thorough. We were on a very short time frame to get an…read moreinspection completed and Pro Spex was the answer we needed. i recommend them highly.

Our basement sump pumps failed and the company that installed them was no longer around and…read moretransferred us to Affordable. They answered right away and showed up the next day on short notice and repaired the issue. They were responsive and did a great job. I'll definitely use them again for ANY issue that they can service. The tech traveled a long way and did a great job. Anyone whose ever dealt with ths type of problem knows how stressful the situation can be when water starts pouring into your basement. Thank you Billy and Affordable.

I cannot be more pleased with this company! They were extremely informative. They worked with my…read moreschedule. Billy and the crew explained everything they had to do. They were very professional and nice. The communication with the office was exceptional. My basement is dry! They cleaned up afterwards like you couldn't even tell they were there. I highly recommend this company.

Check the dates on their reviews; most are old…read more I called and scheduled a free estimate. A day later, they rescheduled because one estimator was out of town. The new appointment was for the next week. When the day came, NO SHOW. I called and the lady told me that their other estimator was in Florida and asked to reschedule again. I said no thank you. How can they not even get estimations scheduled right. It's your first impression with the customer. Also, if someone is dealing with a basement flooding issue, this is not the kind of response you'd want to deal with. Do not recommend.

Received an estimate and paid over $10K to waterproof basement (foundation leak) in February 2016…read more Biggest sell was the "Lifetime Guarantee" for materials and workmanship. Flooding immediately from the garage door. They refuse to fix it because Anne Arundel County installed the grate in front of the garage door, with a drain pipe leading to a sump pump just inside the garage. After 6 years of floods, I finally recognized the problem: Action had removed the drain pipe and replaced it with drain tile that cannot handle heavier rains, causing the grate to overflow and flood the garage. Action never documented their visits, so this summer I tried something different: I made an appointment saying I had additional work, not warranty work, done. When the inspector showed up, I let HIM identify the problem, pointing out the issue was the drain tile that replaced the County's pipe can't handle the load. The inspector then refused to honor the warranty--again--but offered to have an Action foreman and crew come out and "fix my problem" for $1,000 cash. Still nothing in writing. Wondering how "corporate" was implicated (was this unofficial policy--avoiding honoring Lifetime Guarantees, potentially saving tens of thousands in repeat work?, or would the owners be upset that its employees were performing unpermitted and unauthorized work for untaxed income?). I received a text with the name of the foreman coming on the weekend and waited. They arrived in company trucks and uniforms. I took pictures and told them to leave. I went to the police station and tried to file a complaint but they said to report it to the MHIC first. I did and, again, waited. Today, the MHIC rejected the complaint as being 3 years past the original work. Time to file that police complaint and hire an attorney. DO NOT RECOMMEND.

Roto Rooter fixed my problem, and, after some back and forth and comments and feedback, made sure I…read morewas satisfied and appreciate the extremely responsive customer service!

Well my old sump pump went up from you and I called because basement was all watered and crawl…read morespace. I have used you for years. You were oromot in getting my info and calling your rep Ngin. You mapped everything for me and kept me updated. Ngin was very prompt and arrived earlier then expected thankfully. He wore his mask booties and gloves as asked. When entered home he was very personable and respectful to me and my home. He knew exactly what to do and got right at it explaining everything along the way. He had everything in in no time flat at a reasonable price and I was so grateful. I asked for his card and will be using him again if needed. Thank you Ngin.

I'm sure L4 has performed good work for customers in the past based on what we see here in reviews…read morebut I'll never know because we didn't get that far. I called the 800 number on Nov. 3 and it was clear that it wasn't an office but some manner of call service that plugged me in with another individual. The gentleman was pleasant enough and said that a tech would call me before EOD. I received a TEXT from Abi, not a call, at 6:08 pm. I never had someone text me instructions about a potential home visit before but, as I'm desperate for repairs, I went with it despite my reluctance. I asked in the text to have the tech please share their license and credentials. I don't know these people. I just needed to know who I'm letting into my home. I received a call from a gentleman I assumed to be the owner or operator who took umbrage at me asking for the credentials of the tech, and proceeded to call it "weird" (that is the word he used) that I'd ask since, and I quote, "all we're doing is an estimate." I don't care if you were building the Ark of the Covenant divined by God himself, I am not letting someone in my home without knowing fully who they are. Call it paranoia, call it weird as that person did, but they can take that attitude and go the other way. I'll find someone else.

Sewer drain backup in basement. I needed cleanup and to make sure everything sufficiently dry in…read morebasement. They came right away when called. Very responsive. Very professional and honest. Even did extra.

Great response time and completed efficiently ... great experience ... Konstontinos was greatread more

Michael Ibarra came today to inspect my heating and cooling. Everything well and she explained…read morethings clearly. He was also friendly and I appreciate it.

Very Disappointed - Misleading Service and Poor Communication…read more I scheduled an air duct cleaning service and specifically requested air duct cleaning. The customer service representative assured me that an air duct vacuum would be performed and even recommended a promotional package that supposedly included both vent and duct cleaning. However, when the technician arrived, he only cleaned the vents and did not perform the air duct vacuuming as promised. When I questioned this and called the supervisor, he informed me that I had purchased only the basic package, which does not include air duct cleaning--contradicting what the representative had told me. To make matters worse, I felt pressured to proceed and pay for the service because they insisted the technician was already at my home. This felt misleading, unethical and felt like a bait-and-switch tactic. I would not recommend this company to anyone looking for honest and transparent service.

This company offered a low price of $99 to clean the laundry vent in a two bedroom rental unit…read more Once there, they claimed the 2nd story unit, also on the top floor, had a very long vent that exited on the roof and each foot cost more money. So the bill came to over $500. Then the vent started leaking water, and they claimed it wasn't their fault, because their equipment didn't reach the roof! Sounds dubious. They said they would return the extra charge to reach the roof, but never did.

These folks get the job done well!! I had an entire whole house deep cleaned, and it smelled and…read morelooked amazing. My technician, GQ, was a friendly guy and handled moving big furniture around like it was no big deal. He was respectful of my sleeping son and managed to clean the rest of the house in time for my son to wake up and then clean his nursery carpet. Baby whisperer, maybe? Prices are very reasonable and they are fast and thorough. They always have promotions in the ValPak mailer, but you can always just inquire when scheduling your cleaning appointment.

Listen to the reviews. This place is a scam. As shared by others, the price they quote you onsite…read morewith is egregiously different than the prices online and over the phone. Ended up paying $6k to have the vents cleaned and when consulting with others about the issue later, there were other options available. It was a complete rip off. I didn't do my due diligence and made the mistake of going with them because I was crunched on time but obviously it was a big mistake. Do your diligence, get multiple opinions/offers, decide from there. Their job is to scam and get the most out of you.