I cannot say enough about the outstanding work done by Capitol Air Care cleaning the vents and HVAC…read moresystem in my Maryland condo. The team was professional, thorough, and incredibly detail-oriented from start to finish. They took the time to explain the process, ensured everything was spotless, and left my home noticeably fresher and healthier. Their level of expertise and customer care is truly second to none. I highly recommend this company not only for residential work but also for any commercial building in need of cleaning, maintenance, or full refurbishment. If you want the job done right the first time, this is the team to call. Dwayne...for my mother, Gloria

Pleased with the service and results. Very much appreciated that they didn't try to upsell me.read more

Our inspector, Jed, was top notch. He tool the time to thoroughly inspect and answer my questions…read more He ensured that I knew the systems in my home and how they worked.

Professional. Easy to deal with. Thorough. We were on a very short time frame to get an…read moreinspection completed and Pro Spex was the answer we needed. i recommend them highly.

Our basement sump pumps failed and the company that installed them was no longer around and…read moretransferred us to Affordable. They answered right away and showed up the next day on short notice and repaired the issue. They were responsive and did a great job. I'll definitely use them again for ANY issue that they can service. The tech traveled a long way and did a great job. Anyone whose ever dealt with ths type of problem knows how stressful the situation can be when water starts pouring into your basement. Thank you Billy and Affordable.

I cannot be more pleased with this company! They were extremely informative. They worked with my…read moreschedule. Billy and the crew explained everything they had to do. They were very professional and nice. The communication with the office was exceptional. My basement is dry! They cleaned up afterwards like you couldn't even tell they were there. I highly recommend this company.

Check the dates on their reviews; most are old…read more I called and scheduled a free estimate. A day later, they rescheduled because one estimator was out of town. The new appointment was for the next week. When the day came, NO SHOW. I called and the lady told me that their other estimator was in Florida and asked to reschedule again. I said no thank you. How can they not even get estimations scheduled right. It's your first impression with the customer. Also, if someone is dealing with a basement flooding issue, this is not the kind of response you'd want to deal with. Do not recommend.

Received an estimate and paid over $10K to waterproof basement (foundation leak) in February 2016…read more Biggest sell was the "Lifetime Guarantee" for materials and workmanship. Flooding immediately from the garage door. They refuse to fix it because Anne Arundel County installed the grate in front of the garage door, with a drain pipe leading to a sump pump just inside the garage. After 6 years of floods, I finally recognized the problem: Action had removed the drain pipe and replaced it with drain tile that cannot handle heavier rains, causing the grate to overflow and flood the garage. Action never documented their visits, so this summer I tried something different: I made an appointment saying I had additional work, not warranty work, done. When the inspector showed up, I let HIM identify the problem, pointing out the issue was the drain tile that replaced the County's pipe can't handle the load. The inspector then refused to honor the warranty--again--but offered to have an Action foreman and crew come out and "fix my problem" for $1,000 cash. Still nothing in writing. Wondering how "corporate" was implicated (was this unofficial policy--avoiding honoring Lifetime Guarantees, potentially saving tens of thousands in repeat work?, or would the owners be upset that its employees were performing unpermitted and unauthorized work for untaxed income?). I received a text with the name of the foreman coming on the weekend and waited. They arrived in company trucks and uniforms. I took pictures and told them to leave. I went to the police station and tried to file a complaint but they said to report it to the MHIC first. I did and, again, waited. Today, the MHIC rejected the complaint as being 3 years past the original work. Time to file that police complaint and hire an attorney. DO NOT RECOMMEND.

Roto Rooter fixed my problem, and, after some back and forth and comments and feedback, made sure I…read morewas satisfied and appreciate the extremely responsive customer service!

A very bad experience. Roto Rooter over-charged me by about 40%, as demonstrated by independent…read moreinsurance experts inspection , they did not provide me with an estimate ex ante, they executed un-requested work without estimate and send me an inflated bill, they pressured me to sign ambiguous paperwork. By now, I am out for .... $ 5,500 for the replacement of 15 inches of a drain pipe. Most of the cost was "ventilation for humidity" (I did not ask for that), mold cleaning (there was no mold). Be warned!

I'm sure L4 has performed good work for customers in the past based on what we see here in reviews…read morebut I'll never know because we didn't get that far. I called the 800 number on Nov. 3 and it was clear that it wasn't an office but some manner of call service that plugged me in with another individual. The gentleman was pleasant enough and said that a tech would call me before EOD. I received a TEXT from Abi, not a call, at 6:08 pm. I never had someone text me instructions about a potential home visit before but, as I'm desperate for repairs, I went with it despite my reluctance. I asked in the text to have the tech please share their license and credentials. I don't know these people. I just needed to know who I'm letting into my home. I received a call from a gentleman I assumed to be the owner or operator who took umbrage at me asking for the credentials of the tech, and proceeded to call it "weird" (that is the word he used) that I'd ask since, and I quote, "all we're doing is an estimate." I don't care if you were building the Ark of the Covenant divined by God himself, I am not letting someone in my home without knowing fully who they are. Call it paranoia, call it weird as that person did, but they can take that attitude and go the other way. I'll find someone else.

Sewer drain backup in basement. I needed cleanup and to make sure everything sufficiently dry in…read morebasement. They came right away when called. Very responsive. Very professional and honest. Even did extra.

The overall service was professional, efficient, and provided by a well-knowledgeable technician…read more The technician arrived on time and clearly explained everything during the plumbing inspection. He answered all my questions thoroughly and gave honest, helpful advice without any pressure. I left feeling confident about the status of my plumbing and the next steps. Highly recommend Michael & Son Services for plumbing inspections!

AVOID Michael & Sons (M&S)…read more After more than 20 years as a loyal customer, this has been one of the most mentally and financially stressful experiences. M&S performed defective work, failed county inspection, and did nothing to rectify their faulty, malfunctioning work. In July 2025, a leak in my basement ceiling led their restoration team to open the drywall and discover a drain pipe installed with the slope inverted--meaning water literally had to flow upward to drain. Their own technicians confirmed it was installed incorrectly. When I reviewed my records, I found that Michael & Son installed this plumbing during my prior basement remodel. I also located the Fairfax County inspection report rejecting the work at the time and requiring the drain lines be reworked due to improper slope. (but clearly M&S didn't). Because this defect was never corrected, our basement suffered water damage and mold contamination. Despite providing the contract, inspection report, and documentation, the company has refused to take responsibility. After months of unanswered emails, shifting explanations, and no resolution, I've had to take legal action; a huge expense on top of what I've already paid M&S. Extremely disappointing from a company that markets itself as family oriented and quality workmanship.

3 stars meaning they were good. They were high $$$ however they came down and were equal to…read moreothers. Would I recommend them..... probably not. Appt arrival time was 2-5 PM. They showed at 525. Didnt start till after 545. One guy was extremely nice. The other I dont want to explain. Let just say I kept an eye on and made sure I knew exactly where my kids were. Armed with a shop vac and a pool hose they cleaned. They got alot out. I would be impressed however, now that I see how they cleaned, I'll be doing it once a year myself. All and all I was not impressed. They left dirt on the floor and missed two floor vent. Glad they came but, I will be doing it from here on out. If you have never done it. Hired them

only cleaned main unit did nothing to the ducts I still have dust blowing out my air ductsread more