Alex and his team did a fantastic job installing a simple concrete patio at our house. I solicited his services on Yelp after reading through his numerous positive reviews (and even the one or negative ones) to determine he was the right guy for the job. Alex was very responsive throughout the planning and execution process, and even oversaw the entire installation. His crew were dedicated and skilled workers who were very kind. Scope of the project included covering an existing concrete slab. Alex made sure to add 3-4 inch rebar dowels every 24 inches and wire mesh to give the new layer something finer to hold on to, in addition to the binding agent for a more firm fusion. We also paid extra for the 3,500 PSI rated concrete given the Texas heat. Further, he extended the sides of our driveway, replacing the paver stone and gravel with level concrete. This also included fixing part of the walkway that had been pushed up by Live Oak roots, which was a tripping hazard, and now forming a smooth transition. Alex was also great when it came to pricing. He was very transparent, and me not being a concrete guy, asked a good friend who's been a general contractor for 30+ years to review the proposal and methods, and follow the work, all of which he said was done expertly. I'd highly recommend Ace for your concrete needs. read more

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Alex and team did a great job on the patio extension itself as well as helping us through the process of deciding exactly what to do. He helped us understand the different options we had and how that would impact the price, which allowed us to get a result we love within our budget. Definitely highly recommend Ace! read more

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After I posted my initial review, Alex did contact me and made right all the concerns I had listed. The job is now finished. We both agreed to let the one portion of the concrete stain continue to "heal" and will monitor over the course of the next few months. read more

Alex did my driveway and it's cracked not filled or packed properly lied about thickness also will not answer calls about the issues if it would let post pics I will post them and show his poor quality work and the cancer concrete he used . read more

I initially left a 5-star review because the contractor seemed great at first, but unfortunately, my experience took a turn for the worse. Within two months of the pour, the concrete started to crack, and it was clear there weren't enough expansion joints. I was reassured there was a 1-year warranty, but I've now been trying to get the cracks repaired for over 6 months with no success. Calls, texts, and voicemails go unanswered for months, and the few times they did respond, they promised to come out but then didn't show up--no calls, no courtesy texts. They said they'd fix cracks "credit card width" or larger, and I can literally fit my credit card into some of these cracks. It's disappointing because I really wanted to keep that original positive review, but I can't recommend a contractor who won't honor their warranty or even follow through on promised repairs. read more

I never got to do business with this company, so this review is solely on communication (lack thereof). I reached out on a Saturday, and I got a short message asking if I was available the next day, which was Mother's Day. I thought this was weird, but I figured he knew what he was doing, so I provided my info and expected him this day at 11:00 AM for what I assume was an on-site review. I was left on read, and when I asked if he was still coming out, 48 minutes past the appointed time, he apologized stating he forgot it was the holiday and that he wouldn't be doing appointments this day, which I understood, but there was also no follow-up asking to re-schedule or anything so at this point I just got the impression there was no clear interest for the business and made this clear by stating I'd just be taking my business elsewhere. Edit: See the response by Alex. I agree it's not that serious, but as a business owner, you should at least care about your potential customer's time. How you conduct yourself and your business, even during the initial exchange, is important, as least to me as a customer, when deciding whether to trust you with my project. Edit 2: My review was prompted by your lack of communication. Had you not left me on read as I mentioned, and told me 11:00 AM on a Sunday didn't work for you, we could have agreed on a different time. I should not have assumed you'd work during Mother's Day, though I was just being respeful by not assuming you'd forgotten. I also shouldn't have assumed that your lack of response meant agreement to the previously stated time. I don't expect perfection as I myself am not perfect. I don't know your situation, and you don't know mine, thus the need to communicate. I, too, will reflect on this poor experience and hopefully learn from it. read more

Alex was quick to get us a quote, and was very responsive. We got exactly what we wanted, an extended patio for our grill/smoker. It was a competitive price. We filled in the gap between the slab and fence with river rock! * 4.5 stars if that was an option. Had to do some minor cleaning up after they left. read more

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ACE Concrete Review Point of Contact: Alex Moya Jr. Main goals needed: Patio (2 levels with stairs), slab for trash bins, driveway extension I was originally contacted by Alex with Ace Contractors (Ace Concrete) via Yelp. It was not the best start. There was some missed communication, missed appointments. We ended up meeting in person because he did apologize for the missed appointments. He explained why it happened I I appreciated his honesty. But due to the overall situation I actually chose not to go with his company. However, some thing took place and the contractor I did end up going with talked a high game and couldn't own up to what was being requested. I can be an easy going person if the communication is there but once you start ghosting me, there is a much more by the books kind of guy (some would say douche-like). With that being said, I fired the contractor and reached back out to Alex. He was willing to take on my project. Now this is where the rollercoaster began. He was patient while waiting for me to re-route my irrigation which took maybe two weeks. Once the project finally got started, we sent over a drawing with some notes (my first mistake was not removing some of the irrigation notes), he sent us over a proposal (my second mistake was not fully reviewing his scope on the proposal). I would say his mistake was not addressing the notes I'm the drawing we sent over but since I failed to properly review his proposal, a change order was needed. The next hurdle of miscommunication was the lower level of the patio was (notated in the drawing) to be level with the AC pad. We discussed this verbally and he hadentioned due to grading issues the lower level needed to be higher than the AC pad. During this talk, I agreed. Then my dead brain cells kicked in and said something that came off as sneaky and underhanded (I deeply apologize for that). However, he took the higher road and made it happen, he got the lower portion of the patio to be level with the AC pad. Now as in many project poop happens and you both just need to wipe it off and meet in the middle. Alex Moya Jr. did this and more. The temps were high during this project. He was dealing with me through the whole thing. He in no way, shape or form let me down with the results. My Patio looks amazing, the slab for my bins look great, the driveway extension looks wonderful. If I have any future concrete needs, I will be using Ace Contractors read more

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***DO NOT MAKE THE SAME COSTLY MISTAKE AS I DID!*** Let me preface this by saying that I was highly discouraged from writing a review of my recent experience with Alex and Ace Contractors. The main reason why I held off for as long as I did was because I thought that we were still "under warranty" for our patio. It was only when I realized that this false warranty, was in fact, just a selling tool to get us to do business together. DO NOT FALL FOR ALEX'S SALES TACTICS! THE BACK STORY: My husband and I bought a brand new home in Austin and after one year, we decided to extend our existing patio in our backyard. We wanted more outdoor entertaining space and after researching several options (i.e. composite or wooden deck vs. concrete patio), we decided that a concrete patio would be the best option. We knew it would cost more money upfront, however, we didn't want to deal with the maintenance that the other options would require (i.e. staining, repairs, etc.). Time to find a contractor to do the job! I submitted a Yelp request on Sunday, 4/25/21 Alex, the business owner, reached out to me within a couple of hours. I was impressed with how quickly he responded, on a Sunday, as a matter of fact! He offered to come to our home that evening to provide a complimentary quote. I was excited on how things were quickly moving! That evening, Alex came by to discuss the project and provided us with an initial quote. His initial quote was $3,400. It was more than I had expected to spend, however, he told me that he and his crew would be able to get started on the project the next day. He also informed us that there would be a one-year warranty on the patio. My husband and I agreed to give him the business. Time to get to work! As promised, Alex and his team showed up the next morning, Monday, 4/26 to get started. The process started with the framing of the patio. A couple of hours into the job and I got a call from my husband who was overseeing the job at home. He called to inform me that Alex was now quoting a higher price to add a step because the drop off would be a couple inches from the ground. I was feeling a bit frustrated at that point because now it was going to cost us more money than what he initially quoted. We finally agreed to add a wrap around step that would be aesthetically pleasing, however, our initial quote went from $3,400 to now $4,200! Again, I was feeling frustrated by the unexpected price tag but we knew we wanted it to look good so we agreed to pay the higher price. It took two days to finish framing the patio and at the end of the second day, Alex surprised us with good news! He informed us that they would have the concrete poured two days earlier than what he originally said. We would have our concrete patio done by Wednesday instead of Friday! By Thursday, 4/29, I had a finished concrete patio! Pretty impressive, I must say, since it only took 5 days from initial quote to project completion! Shortly thereafter, I began noticing a few things wrong with our new patio. I have attached several photos displaying the "quality of work" that Ace Contractors delivers. I also have a lengthy text chain that shows me constantly having to text Alex to see when he would be back to finish the work on the patio. This went on for approximately three months, May 4th to August 4th. I started to include it in this review so that you could see the type of contractor I was working with but I think Yelp reviews are limited to the number of letters so I had to omit that section. Finally, after several unsuccessful attempts to get Ace Contractors to come out and address the work that I thought that the one year warranty would cover, I informed Alex that if these issues weren't corrected, I will post a review on Yelp of our experience. At that point, he proceeded to tell me "Don't threaten me... you texted me today that's it. I asked you to remind me Monday... today isn't Monday. (Mind you, it was two days after) If you feel you need to go through Yelp that's fine. Please don't threaten me. Thanks.. you guys are so demanding... I can't control if Hair line cracks... I don't make the concrete just pour it." I proceeded to tell Alex that he was dishonest by extending a one year warranty on work he couldn't guarantee. He said that I was threatening him (by posting a Yelp review) and that he didn't feel comfortable meeting me. So here I am out of luck and probably having to spend more money to get my patio fixed, 3 months after it was poured! I know that I should have taken more time to find a reputable company to do the work. Instead, I got someone who admitted that they were rushing to get the job done. Those words came directly out of Alex's mouth! Do yourself a favor and don't waste your money, time or energy on working with a business that doesn't stand behind its work! You're only going to be left feeling frustrated and upset after spending thousands of your hard-earned money! read more

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ACE Contractors just completed the removal and rebuild of a portion of our driveway that was badly cracked and raised up due to a large tree root. I got 4 bids and they were the best one of the others from Yelp. Alex seemed to know what he was doing and actually did a great job. He also needed to try to match the exposed rock aggregate that was on the rest of my driveway which he also did well. It took he and his crew just 2 days to clear out the old driveway, prepare the area, place the rebar and then pour the new concrete. His dad came the morning of the third day to power off the top surface to expose the stones. We are very pleased in his company's work, as an engineer (PE) I'd recommend him to my friends and neighbors. read more

Ace Contractors - The prepared driveway with rebar prior to concrete pour. - Masonry/Concrete Near Me

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The front walkway at my (very senior) parents' home was unsafe with gaps and uneven sections. Alex's crew came promptly and discovered the old concrete was unreasonably thick (see the pic, it's nuts). Alex kept me posted and the crew worked late to get the job done despite the unpleasant surprise. I ended up paying a bit more than originally quoted, but that strikes me as entirely fair given the added demands. Alex was easy to communicate with despite me being on the West Coast the whole time. And most importantly my parents now have a well constructed front path that I don't worry about at all. read more

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If you need concrete work done then Ace is the answer. Alex responded quickly and was very professional. Alex and his crew finished the job very quickly and were respectable and clean with their work. I'd recommend Ace to anyone looking for concrete work, they are the only guys I will use now in the future. read more

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We hired Alex to put in a patio extension after getting several quotes. We felt he would provide the best quality service for our project and we weren't disappointed. He did exactly what we asked for, was responsive and easy to work with and he and his crew were amazing! We absolutely love our new patio and highly recommend them! read more

Ace Contractors - 25x7 patio extension. This was right after it was finished. The color has since lightened as it dried and it looks great! - Masonry/Concrete Near Me

Still happy with our patio! Looks great! Wanted to add extra photos of the dried, finished product. read more

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In a world of flaky contractors we finally found a great one! I was thrilled to find Alex for some concrete work for our new home in the Hill Country. I have never encountered someone as eager to get to work as Alex and his crew! Our stairs look amazing and we can't wait to have Ace Contractors back for the driveway and pool deck at some point. Alex was very responsive, on time, clean, and reasonably priced. Nice guy too! read more

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Alex and his team did a fantastic job with our driveway extension project, and would happily use them again. The quote was quick and reasonable, right in the middle of the other quotes we had gathered. However, their communication was much better than the competition and was able to go from quote to project completion in no time. The project came out great, and Ace offers a 1-year warranty on their work. Would definitely recommend them to others. read more

Ace Contractors - Masonry/Concrete Near Me

When I first moved into my new home, there was nothing but a one foot concrete stoop at the back door. Now I have a little patio oasis! The guys at Ace answered all our questions and were always courteous and prompt. The price was reasonable, and they were careful yet quick with completing the work. Would definitely recommend. read more

Ace Contractors - 14x24 patio - Masonry/Concrete Near Me

Alex and his team did an amazing job and the end result was high quality! On time, professional, honest, and got the job done. We had a previous contractor do a terrible job and never returned to finish our project. Alex reached out the same day I contacted him and arrived the next morning to discuss how he can fix and finish our project. He gave us his advice and assured us he will make it look great. I will use Alex in the future and will refer friends and family. He is truly and expert with tons of experience. Alex returned a week later to check on the concrete. read more

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Thanks for taking care of our concrete needs, Ace Contractors! After a bad experience with another concrete company, Alex and his crew came out, talked us through the process, how they were going to fix the errors made from another company, and he delivered. He was always responsive over text and over the phone. The job took about 1.5 weeks to complete from start to finish. I also appreciate how clean they were each day after they left. In all honesty, I'm just happy my wife is happy now. read more

Ace Contractors - Concrete steps and pad - Masonry/Concrete Near Me

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From start to finish, ACE Contractors was great! As soon as I submitted my Yelp quote request, Alex gave me a call to set up a free estimate. He accommodated me the same day. He was very friendly, professional, and transparent with us. He understood our project, and his pricing was very reasonable. We got another estimate from another company, which quoted us a very similar price range. But Alex's quote was better. We also went with Alex because of his professionalism and personability. We scheduled him for the job, and he brought a full crew. They were actually early (scheduled for 8:30am, started around 8:15am), and as promised, they finished the job the same day (before 4:30pm that day). His entire team was also very friendly. They were all very experienced. Talking to them revealed they've all been working together for over 20 years. Alex and his team were very pleasant during the entire project. And the concrete turned out great! We are very pleased with the results. Thank you! read more

Highly recommend Ace Contractors! Alex came out the same day and provided a quote. Less than a week later we have a new driveway and patio! Alex and his team provided excellent communication, fair pricing and quality craftsmanship! If you're looking for concrete work, give Austin Concrete Experts a call! read more

Ace Contractors - Driveway - Masonry/Concrete Near Me

I needed a 9 x 6 slab for my backyard shed and even though it was a small job Alex came by to see the job site to provide an accurate quote. ACE did an excellent job and my shed fits perfectly. Great value and craftsmanship! I highly recommend! read more

Ace Contractors - Shed fits perfectly! - Masonry/Concrete Near Me

Reliable, trustworthy and fantastic communication when getting the job done. Reached out to get a quote of concrete pavers for the side of my house, with in a few days they gave me a quote and got the job done. Extremely happy and satisfied with their work. read more

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Alex and his team were excellent! They extended our patio and tied it in to seamlessly to the existing pad. Whenever he had to make minor changes to the schedule or to the plan, Alex communicated right away. What a refreshing change from contractors who showed up late or not at all! I highly recommend Ace Contractors. read more

Ace Contractors - Masonry/Concrete Near Me

We needed a cement patio and walkway put in the backyard and had many quotes from different businesses. Alex and his crew offered a reasonable price and got the work done within a couple of weeks- even with many rain delays. The price was reasonable as well. read more

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Amazing work! These guys know what they're doing. We wanted to add some cement in our backyard for a hot tub. We had called several contractors but they gave outrageously overpriced estimates. Alex, the owner, was able to cut down the cost tremendously. He was super communicative and helpful throughout the whole process. Highly recommend! read more

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We needed to expand our driveway, pour a cement pad for a shed, and expand our back patio to accomodate a hot tub. I got four estimates and ACE Contractors beat the others by a long shot. This is a family owned business and they seem to really care about the work they put out. They are very nice people and communicate well before and during the project. The concrete work turned out perfect and we could not be happier with the work done. We would highly recommend ACE Contractors for your future projects! read more

Alex and his crew did an outstanding job with our new sidewalk. They tore out the old, narrow, straight, boring sidewalk from the driveway to our front door and replaced it with a creative, wide, smooth, curvy one flowing from both the driveway and from the street to the house. We've gotten numerous compliments from neighbors on how great it looks. We'd highly recommend Alex and team for your concrete needs. Alex was great to work with, giving us a lower bid than other contractors. He spent plenty of time getting to know us and what we wanted, then explaining the details of how they'd go about accomplishing it. His crew, mostly family members, were super hard working, very efficient, and really had fun with each other while on the job. We got to know a few of them through casual conversation when they were on break. All in all, a great experience and excellent final product which we'll enjoy for years. read more

Ace Contractors - Flowing, creative solution to our sidewalk needs. - Masonry/Concrete Near Me

I felt compelled to say what a great job ACE did on our very complex project. We needed to have an engineered foundation poured under a house that was on a 30% slope and elevated 17 feet above grade. It required lots of work and determination. There were multiple levels to the foundation, lots of additional flatwork and stairs and 600 square feet of stamped and stained patio also 7 feet above grade. ACE pulled it off. The project was near six figures and worth every penny. Thank you to both Alex and Alex for a job well done. I trust you guys to do my next project and feel free to use me as a reference!!! read more

Our patio was recently completed by Ace Contractors. I'm extremely please with both their work and customer service. Alex took the time to costume design the patio with my vision. As a team we came up with something unique that fit our backyard. Alex was always prompt with follow ups and responding which I find rare these days. Lastly as prices are going up all around Austin, I felt that Ace Contractors offered a very fair price for their high quality of work. I HIGHLY recommend Ace Contractors. read more

Ace Contractors - Masonry/Concrete Near Me

Alex and his crew did an absolutely amazing job! We hired Alex to build a full slab foundation for a large timber greenhouse. Alex was very fast to respond and gave us a fair quote. He and his team showed up on time and communicated every step of the way. This team was so professional and such craftsmen, they made sure every detail looked beautiful before they left and cleaned up everything. If you are looking for great quality and a professional team, this is it. We would definitely hire them again. read more

Solid 10/10 - Alex and his team did an incredible job with my back patio. They were communicative, on-time, and got the job done quickly. I'll definitely be in touch with Ace for my next concrete project. read more

Alex is a great guy to work with. The rest of his team is also very friendly and considerate of your needs. First and foremost they did a great job working with us in fulfilling our vision even though we changed our vision alot. Secondly they did a great job executing a beautiful patio that we will enjoy for years at a very reasonable price. Lastly they all seemed to enjoy doing what they do and took alot of pride in their work. Would highly recommend read more

Alex and his team did a phenomenal job extending my patio, they are a cheerful crew, work fast and efficiently. I really like that they accept different type of payment services. read more

Ace Contractors provided a fast response to my inquiry, quick scheduling of work, and great quality of installation!

When I moved out to the country I knew I would have to extent the small driveway that was there as well as a slab for a garage. I had no previous experience hiring anyone with this type of project. I received 4 estimates and Alex was by far the best bid. He took the time to help me design everything keeping my budget in mind. The project went very smoothly and stress-free. The end result surpassed my expectations. In the end I extended my driveway, created a sidewalk to the back porch, added a second step to the very high porch and laid the foundation for a garage. read more

Ace Contractors - Masonry/Concrete Near Me

Our experience with Alex and Ace Contractors was great. Alex is extremely responsive and personable. After he provided us an estimate we added to the scope of the project twice. The work started within a few days of signing the proposal. Communication was excellent during the project, we were made aware of the timeline and when to expect workers to arrive. We will definitely use them again. read more

Alex and his team were great. They recently replaced a crumbling granite trail in our yard with a concrete walkway. He was fast to provide a quote and put us on the schedule. The quote was very reasonable for the project, and he even removed the old stone for us. The walkway was tricky, with lots of curves and slopes to contend with, but the crew did an excellent job. Highly recommend! read more

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Alex and his team were awesome! I am recommending him to neighbors in my community. He was price competitive and lightning fast. We had a convo on day 1 and my concrete work was done day 2 with proactive communication all along the way. Great team read more

Alex has done 2 jobs for my management company and both have been professionally completed w great results and wonderful communication throughout the process. I have happy owners and happy residents - I highly recommend Alex and Ace contractors. read more