I rarely need pest control services, but I got an infestation out of no where so I really had no…read morechoice. I went spending so much money at stores trying to fix the problem myself and nothing helped. Someone then recommended t.r.l. and I thought I'll try it after everything opens back up. I called and got an immediate response and appointment date and their open hours weren't reduced due to COVID. I was so hesitant about it and embarrassed but he said don't be, he was professional and respected my house rules. After the initial consultation I was so amazed by the plan he put into place I had to go with this company. That being said, I know businesses are all doing their best but he went above and beyond even found holes from entries of pest and sealed them, added door sweeps and more. After only a few more visits my problems we're gone, I couldn't believe it, although it's an understatement he did a great job.

A while back the row house next to mine was left abandoned and not long after rats/mice, croaches…read moreand cats which were left behind wanted to take up residence at my house. We called an exterminator who located a hole for possible rodent entry, then he sprayed the one location and charged $150. I had to pay someone else to fixed the problem with the hole. Of course, I had to call another exterminator, thankfully Tower answered that call and for almost the same price the Tower guy went through the basement, backyard and spot checked the first floor. I cannot thanks these guys enough. The Tower guy was polite and explained all what he was seeing and doing and advised us how to keep the rodents out. We be using Tower exclusively from now on.

I contacted Tower Pest control for extermination after moving into my new place as a precautionary…read morestep. They have worked on my family's home three times before and came very highly recommended. From start to end they provided high-level client service. They delivered on honest evaluations, fair pricing, and confirmed all details one day prior to their visit. The exterminator, Josh, arrived on time and used all precautions (mask, social distance) while he worked. He was exceptional, very knowledgeable, attentive, friendly, and a total professional through and through. Do not think twice about hiring them for the job. These guys are right for whatever extermination project you may need.

Ok how about this sleazy business! These guy's were hired to provide exterminating services and…read morethey believe that all they have to do is show up to get paid. Never providing the services that they were hired for. Then when you try disputing the charges and they threaten you with promises of court proceedings and collection agencies that they will effectively try to ruin your credit and credibility if you don't pay them. I just had one such encounter with them. Totally unprofessional and inflammatory. Warning proceed with caution. If you own multiple dwelling units I would recommend you hire another company that will be able to provide you and your tenants professional exterminating services that you are confident that you will receive.

I had a roach problem upon moving into my new apartment. I called R&R pest control and they were…read moreat my home the next business day. Bobby came and he told me not to worry and told me my roach problem would be completely under control within 2-3 visits. He kept his word. He was very courteous and friendly. Because of his service, I have decided to maintain a monthly service to make sure I never have this problem again. I highly recommend this company

They were fast and sympathetic to my needs. I needed help right away and they came within the hour…read more I was infested with bedbugs from my laundromat. I was going to see if I can take care of the problem myself but I went online and found them instead. They did all the work. They moved what had to be moved in my apartment to get to source. Not only did they kill the little critters but also sealed my mattress to prevent any further infestation. I highly recommend Ecology EP. If you ever come across this problem, do give them a call. Like I mention before they were courteous and expedient.Their prices too were reasonable and below the competition. For the relief they gave me, it was worth it.

I had bedbugs once before in 2007, and I've seen how other companies operate, so it's not for…read morenothing when I say I'm extremely impressed with Ecology EP and Arnold the director. (N.B. I will alter this review if their work doesn't hold up, so please take comfort if this is still here and still has five stars three months from now.) The thing is, when I woke up this morning to find a live bedbug walking across my comforter in front of my nose, I instantly went into full panic mode--not because bedbug bites are so terrible (you'll survive)--but because the PROCESS is MISERABLE. Here was what was horrible BEFORE I found Ecology Ep: *Landlord pretended like he'd never heard of such a thing, and only begrudgingly sent his "exterminator" who sprayed with generic chemicals around the perimeter and left me with hopping mad bedbugs. (Note to 25 year old me: Small Claims Court is your friend.) *I was poor and as a result (or so I thought) the guy I could afford said that I had to do a lot of work on my own. Meaning: *Bagging up everything I owned. *Carrying everything that I could wash to the laundromat. *Dry cleaning what I could afford to dry clean and throwing away the rest. *Buying a new mattress cover and putting it on my infested mattress all by myself. *Throwing out half my furniture. *And even then he had to come back twice, probably because I didn't do everything correctly (given that I was doing it all by myself.) Arnold put me through none of that. It was AMAZING. Here's why: *Great price written right on the website--and LESS than what I paid in 2007. That's shocking--you'll see why in a minute--but it was also great because it meant I could call my landlords and say: "Here's what we're doing, THIS is the price, you're legally obligated to pay for it, and we're doing it tonight before the problem becomes insane. Also, it's coming out of my rent." They said, "Oh my god oh my god fine!" *They guaranteed the work at the industry standard, also right on the website. Another thing I could tell my landlords. *They're licensed and insured and used proper invoicing, also great for dealing with landlords. *Ecology Ep showed up the same day I called. *Arnold brought a small ARMY of people. Four workers, all very sweet. *The price INCLUDED mattress covers for my bed AND my futon. *THEY put the mattress covers on (the worst job ever.) *THEY moved all my furniture--but I didn't have to throw anything away! *THEY bagged up all the things that needed washing. *THEY helped me carry all my stuff to the laundromat. *Instead of putting me through the cost of dry cleaning, THEY brought a steam cleaner and steamed all my good clothes. *AND they didn't just spray with Ecologically sound (but guaranteed!) chemicals, but they ALSO sealed the cracks in my floors and steamed all my books and things I probably couldn't clean on my own. *AND they found the bedbug nest. And killed those jerks. *AND they were extremely kind and lovely about it, from beginning to end. A real plus when you're traumatized by bedbugs. Also, I asked Arnold to check another property while he was in the area, and he found no bedbugs. He could easily have sold me on more work, but he didn't lie, above-and-beyond compassion and professionalism I found consistent with the negative review and his response listed here. Frankly, his straightforward response to the negative review on his free service was an additional reason for me to hire him. Arnold told me he has a lot of contracts now with a lot of large shelters, dorms, and schools, and I believe it. As a young single woman, Ecology EP's help was enormous at an unbelievable price. I strongly recommend them to others who need help.

After a scare with a couple of blood drops on my sheets, I got Raul's number from a friend who used…read morehim in the past. We spoke a while on the phone and while he couldn't get there fast enough for me, arranged to meet my daughter in our apartment and make his inspection the next day. I left a letter with my concerns and he showed up promptly at the scheduled time to make his inspection with the assistance of my daughter. An hour later I was given the good word that our culprit was found --- a #$@&**!! spider in my bed - ok, he continued with the inspection and made sure no signs of the dreaded bedbug had taken residence. What a relief- The price was reasonable and if the assessment is correct, then worth every penny - from his lips to god's ears - hallelujah!

BEWARE: DISHONEST TRAPPER; OUT TO TAKE YOUR MONEY; RUDE DEMEANOR…read more I've rarely leave reviews, but my experience dealing with Steve the Trapper was so unpleasant I feel compelled to warn others of his services. I've also learned a bit about their raccoon trapping process, which you might find helpful. I hired Steve to trap squirrels at my mom's house, and he pre-authorized my card for $1,250, his standard rate. Upon arrival he discovered we had a raccoon problem (and likely squirrels too). Given my perceived urgency of the situation--due largely to Steve's raccoon mania stories and the elaborate process of trapping them (Steve is quite the salesman), and the fact that I wasn't home and wanted to resolve the issue quickly--I agreed to an additional $1,650. This included $300 for his "standard" raccoon trapping fee, and the remaining $1,350 for using "high quality, waterproof" sheet metal to seal holes on the roof. I had nine holes on the roof, some initially caused by winter storms, which were torn bigger by the raccoons, and some smaller holes around the eaves perhaps caused by squirrels. We agreed on $200 each to seal the large holes and $85 each for the small holes. So a total cost of $2,900, about half to get rid of raccoons and half to seal holes. And as a "courtesy," Steve didn't charge me sales tax and said he would also put in squirrel traps (which never happened). He said he'd send me an invoice later in the week with the services broken out as we discussed. I never received a service invoice. I looked up sheet metal costs (you can buy commercial grade sheet metal 36in x 36in for about $15) and realized if I were going to pay someone $1,350 to cover up holes with thin pieces of metal that are NOT waterproof, I considered instead to replace the roof, given it was a bit old anyways. So I told Steve that I hired a roofer--a $15K job that is all done now--and no longer needed him to seal the holes. He immediately responded that I wasn't getting a single dollar back. He said I had a "contractual agreement" with him to perform services (despite no actual service invoice), and that it didn't matter if I changed my mind, he was going to keep the money regardless. What did I get in return for $2,900? A trapper who had his guys put small steel cages (which you can buy for $30 each, though Steve claims his 3 traps cost $800) and calls you a few times to check if you're hearing noises. The cages are meant to let the animal(s) leave and not come back in, so there's no way for them to know if they're actually gone unless you tell them so. Keep reading... In one of the 3 traps Steve placed, his guys had to tear the existing hole bigger to so that the raccoon could get out easily. This created a funnel that caused water leakage and wall damage on both floors of my mom's house. Steve of course denied any fault, but prior to setting up the traps his guys had checked inside first to make sure there wasn't leakage, and there wasn't. After sending Steve pictures of the damage and requesting the refund again, he agreed. He said I would need to sign some paperwork to confirm his services. But upon meeting him, he said he was only willing to give me $400 of my $1,350 back. When I told him that was unreasonable given he didn't perform the services of sealing the holes, he got angry, started yelling, and ended with "get the money from your fucking roofer." Consider me foolish by agreeing to pay $3K for something that you can DIY for a couple hundred dollars at the most, and agreeing to pay in full upfront without receiving a detailed invoice. And I'll admit I do feel foolish, especially given the time wasted going back and forth and getting nothing back. Perhaps you might have a different experience with Steve and his company, but why risk it? There are other trappers in the area, and hopefully they have a higher level of integrity. I'd strongly recommend you find someone else (and make sure you have the services spelled out clearly in writing).

Our blood suckers are now gone thanks to this company. We had bed bugs and could not sleep for…read moredays. We are now bed bug free. Thanks again guys you are great.

After two other exterminators who did a poor job in the apartment, Tony spent two hours searching…read moreour tiny apartment for holes and patched up several holes. He also put traps down that caught them almost immediately. After two weeks, we saw more (that were likely already inside) and he came back the next day and gave everything a second look under the warranty no problem. He also explained in detail what we could do to prevent having any further mice and explained to our landlord what they needed to do in the future. All of this was way cheaper than other exterminators we saw who put in less than half the effort. Tony is the man and is so good he's caused me to log into yelp for the first time in years to give him a good review. TAD rules.

I am a landlord of a 100+ year old home and I live on the ground floor. After 7 years of dealing…read morewith mice in different areas of our home (despite renovations, improvements, exterminators) I was feeling pretty defeated and was ready to accept that a home like ours will just never be pest proof. This summer I thought I would try a new pest control service and called about 5 different companies for quotes and went with TAD because they were the most affordable. Haven't seen a mouse in 8 months! I am so relieved and happy that we found them. The technician who came to our house was communicative and helpful. I will definitely call them in the future for any pest control needs.

My cousin in irvington had a life altering bedbug problem, inherited from a questionable (ex)…read moregirlfriend. I knew of this company through a friend in north jersey and referred him. Family run business. Very friendly, thorough, professional, and very knowledgeable about the services. Cuz is happy with the services..

First time calling a pest control company so i wasnt sure what to expect. Gentleman explained the…read moreentire process and took care of the mice problem. Extremely professional and knowledgable.